Do I really have to erase everything and start again?
Hello and thanks for taking the time to read this! I'll try to be as succinct as possible.
My boyfriend's MacBook, which I also use for my own music library, died some time ago and had to be reset at the local Apple Store. All data was lost on the hard drive, but the machine is up and running again.
Just bought a new CD and added it to the iTunes library, and iTunes recognised my phone when I connected it. My iPhone 4S has always been set to manually manage music and videos as we both have very different taste in music. Simply syncing is not an option. On dragging the songs to my phone in the menu in the top right, iTunes highlighted my phone, I let go and nothing happened. The songs were not transferred to my phone. I tried again and no result.
I went to my iPhone's settings and noticed that 'manually manage music and videos' had become unchecked. All other settings had been unaffected, as far as I could tell. I set it to 'manually manage music and videos' and clicked 'apply'. I got a message indicating that I needed to 'erase and sync' because of a problem with the authorisation of my phone with this computer. The phone was obviously authorised previously, before the hard drive had to be wiped.
Is there a way around this? Can I remind iTunes that my phone has already been authorised somehow? With over 25 GB of music on my phone I am desperately keen to avoid spending countless hours going through hundreds of CDs and rebuilding the library on the MacBook so that I can transfer it all back.
To make matters all the more frustrating, because of my working hours I cannot call Apple Support since they are not available when I am free.
The MacBook has the latest operating system but I cannot recall what it's called, and iTunes 10.0.3. The iPhone 4S is running iOS 6.0.1.
Any advice greatly appreciated, thanks!
You can only sync/manually manage music with one iTunes library at a time. Since the computer was wiped/reloaded, this is now a different iTunes library.
Take a look at this article: https://discussions.apple.com/docs/DOC-3141
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This is a user forum; we're not Apple.
Please contact the Apple Support folks directly for issues related to hardware and software purchases.
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Wiping everything and starting again
Hi All,
Forgive my ignorance but I can' seem to get a straight answer on the web.
My macbook's been getting a bit sluggish so I upgraded to leopard from tiger and this has sped it up a bit, but I've decided I want to wipe everything and start again with a clean version of leopard.
What's the best way to do this?
Is it to "boot" from the leopard CD? How do I do that?
Obviously I have backed everything up and I don't mind investing the time to re-install my apps
Thanks
LukeI agree with Allan that an Erase & Install is probably overkill.
Try these intermediate step before following the directions for the Erase & Install:
Start up from the install disk (holding down the C key during restart);
From the Utilities menu select Disk Utilities and run the Repair Disk and Repair Permissions.
Restart and see if this helps.
If not, start up from the install disk again and from the install Options, select Archive & Install.
The Repairs will clean up all the system files. The Archive & Install will replace the old system files with new ones, moving the old system files to a folder named Previous System.
If that doesn’t seem to help, since you have a full bootable backup, you can go ahead and try the Erase & Install. -
The G4 comes on but that is as far as it goes...I installed the startup disc it started and I tried disk first aid but it says it can't be repaired????If I erase everything will this fix the problem as well as make me lose everything?
The firsat aid box says:
" REPAIRING DISK FOR "HARD DRIVE"
checking HFS Plus volume
Checking events Overflowfile
Checking catalog file
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rebuilding catalog B-tree
The volume Hard drive can not be repaired ( in red)
Error: The underlying task reported failure on exit (-9972_) (in red)
REPAIR ATTEMPTED ON 1 VOLUME
0HFS volume repaired ( in green)
1 volume could not be repaired (in red)
[email protected] feel free to send email thanksBryan,
Do you have a second hard drive? If you can get the install disk to boot the computer then all is not lost. Install a clean system on a second hard drive to get back in business. If you have any backup copies of your software and files, use them to restore your computer to good working condition.
Then, install some form of data recovery software on your second drive. The recovery software can look at a bit mapped version of your drive and extract data that may be scrambled but usable. Think of the drive as a book. If someone tore out a few pages from the table of contents or index from a book, the main volume would be there but the book would not be repairable. Or, if the table of contents is OK but someone tore out a chapter or two, the other chapters would be there. The book is not complete but all is not lost.
Here is a review to get you up to speed:
http://data-recovery-software-review.toptenreviews.com/mac-recovery-software/
Start by getting your computer working off a clean install on a second drive so the data recovery process will work faster and have a destination for the recovered data.
Jim~
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Yes. The music is your sons so there is no way for you to download it. You will have to purchase it again.
Allan -
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Your UserAgent string in Firefox is probably messed up by another program that you installed. <br />
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type '''about:config''' in the URL bar and hit Enter <br />
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Do I really have to "erase and restore your device" as stated at the top of this support page:
http://support.apple.com/kb/HT4972
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See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1.x
iPhone 4 iOS 6.1.x
iPhone 4S iOS 6.1.x
iPhone 5 iOS 6.1.x
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1.x
iPod Touch 5 iOS 6.1.x
iPad 1 iOS 5.1.1
iPad 2 iOS 6.1.x
iPad 3 iOS 6.1.x
iPad 4 iOS 6.1.x
iPad Mini iOS 6.1.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
I have forgotten my passcode for my iPad air and I have tried to erase it and start over, but I stuck!! I just got it and I'm just starting to activate it as a new iPad
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
SO I BACKED UP MY IPHONE ON ITUNES AND I NEED TO ERASE EVERYTHING AND RESTART IT TPO FACTORY DEFAULTS. IF I ERASE EVERYTHING ON MY PHONE THEN CLICK RESTORE BACKUP ON ITUNES WILL THAT WORK?
Thank you so much! I was really hesitant because I did not want to lose everything on my phone.
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I start my macbook air up and a file comes up with a question mark. When I go to Disk Utility I go to update things or erase everything and my disks don't show up or anything. Anyone know what to do?
Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by:
Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
Boot drive's directory has been corrupted - Repair with Disk Utility.
Critical system files are damaged or deleted - Reinstall OS X.
The disk drive is physically non-functional - Replace the hard drive.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD:
Boot From The Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
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