Do I still need Adobe PDF Pack?

I have an old subscription to Adobe PDF Pack that auto renews.  I just purchased Adobe Actobat XI.  Do I still need the subscription to the Adobe PDF Pack?
If not, how do I get the subscription stopped - it just renewed again over the weekend?

If you have Acrobat, you won't need PDF Pack; contact Adobe Customer Service via http://helpx.adobe.com/contact.html?product=create-pdf-online&topic=orders-and-refunds

Similar Messages

  • Adobe PDF pack cannot download

    I ordered and received acceptacne but not a confirmation email for  Adobe PDF pack, so cannot download PDFs now.

    To download PDF files you don't need Adobe PDF Pack.

  • Subscription Acrobat Pro DC, Adobe Export PDF, Adobe PDF Pack. How can I activate the need of licens?

    Subscription Acrobat Pro DC, Adobe Export PDF, Adobe PDF Pack.
    How can I activate the need of licens?
    The reason can be Adobe policy, I have change computer, added products, stop using any product and so on.

    Hans,
    When you no longer need the Adobe software on a computer or you wish to move it to another one, you should deactivate the software.
    See this link: how to deactivate software. Installation rules will let you install the software on two computers of the same platform (both windows or both mac) but you are limited to running it on only one at a time. If you have only installed it once, you should be able to install it on the other computer. If you have already installed the software twice and you don't have access to your previous computer or you upgraded your computer's hardware, replace a hard drive, upgraded your operating system, or reformatted your drive before deactivating your software, you can ask Adobe Support to help you deactivate the software from the machine. Just have your serial number or Adobe ID ready, and then contact support. Then you can install the software from the links below and enter your serial number to re-activate the software.
    If you need to find your serial number, sign in to your Adobe account. On the Manage Accounts page that appears, all of your registered products and their serial numbers are listed in the Plans & Products section. For more information on locating serial numbers, or on registering a serial number, please see Find a serial number.
    Pattie
    Download software here:
    Downloads
    Acrobat:  XI, X | 9,8 | 9 standard
    Lightroom:  5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard
    Downloads for older versions
    Creative Suite  CS5.5  |  CS5  |  CS4  |  CS3
    Acrobat  X |  9, 8
    Photoshop Elements 11, 10  |  9, 8 , 7

  • Need to cancel my Adobe PDF Pack subscription

    I just need to cancel my Adobe PDF Pack subscription, as I already bought Adobe Acrobat Pro IX. I have been on chat and on the phone with Customer Support for a couple of times, hours at a time. No response.  I am ready to call my credit card to dispute the charge, as I have left with no options. Any suggestions?

    asadams19 wrote:
    I just need to cancel my Adobe PDF Pack subscription, as I already bought Adobe Acrobat Pro IX. I have been on chat and on the phone with Customer Support for a couple of times, hours at a time. No response.  I am ready to call my credit card to dispute the charge, as I have left with no options. Any suggestions?
    I see that your Adobe PDF Pack, Annual has already been cancelled.
    Thanks!

  • If I already subscribe to Adobe creative suite, do I also need to subscribe to Adobe PDF pack?

    If I already subscribe to Adobe creative suite, do I also need to subscribe toe Adobe PDF pack?

    Hi andersonma,
    Do you have Acrobat as part of your subscription? If so, Adobe PDF Pack would be unnecessary. The features that Adobe PDF Pack offers (create, combine, convert PDF files) are available in Acrobat.
    Please let us know if you have additional questions.
    Best,
    Sara

  • Hi! I accidently purchase the Adobe PDF Pack Annual $90. I don't want or need it. Can I get my money back please?

    Hi! I accidently purchase the Adobe PDF Pack Annual $90. I don't need it or want it. May I have my money back please?

    Hi nhihao91,
    I checked your account, your PDF Pack subscription is not confirmed yet at our end.
    Once it gets confirmed I will cancel it.
    Regards,
    Florence

  • I can't seem to upgrade to Adobe PDF pack, why is that?

    I can't seem to upgrade to Adobe PDF pack, why is that?

    Hi mariaa12805886,
    Please tell me what happens when you try to subscribe. Do you get an error message? If you're still having trouble please let me know what happens when you try to subscribe--and if need be, I should be able to take care of it for you on this end.
    Best,
    Sara

  • I subscribed to Adobe PDF Pack, why can't I convert Pdf files to doc and/or jepg with my acrobat reader XI

    I subscribed to Adobe PDF Pack, why can't I convert Pdf files to doc and/or jepg with my acrobat reader XI
    I purchased the Pack three days ago, asked to sign in. when I try to sign in, I am led to a page to purchase the program.
    What do I need to do to activate my subscribtion, so it will work with my reader XI?

    Hi helmutb86458194,
    Did you have an update for us? Your response came through blank...
    Best,
    Sara

  • Hi there, I currently subscribe to Adobe Pro Subscription (yearly) and I also subscribe to Adobe PDF pack (monthly).  I only require Adobe to read and create PDF documents such as converting word/excel document or a web based document.  Can someone tell m

    Hi there, I currently subscribe to Adobe Pro Subscription (yearly) and I also subscribe to Adobe PDF pack (monthly).  I only require Adobe to read and create PDF documents such as converting word/excel document or a web based document.  Can someone tell me if I'm doubling up as I'm not sure of the differences between the products and would like to save a few dollars.

    Acrobat Pro can do a lot more than the PDF Pack online service.
    Try if you can do everything you need with PDF Pack; otherwise keep Acrobat Pro.

  • Adobe PDF Pack vs Adobe Export PDF?

    Is Adobe PDF Pack THE SAME AS Adobe Export PDF? Is the PDF Pack needed for Adobe Connect?

    HI Aladybt,
    Adobe PDF Pack and Export PDF are two different subscription.
    ExportPDF: This subscription would convert PDF file to different formats (DOCx, Xslx, PPTx, RTF)
    http://forums.adobe.com/docs/DOC-1511
    PDF Pack: This would do all the task that ExportPDF can do, additionally, it can convert the other formats to PDF as well and also combine multiple PDFs into One PDF.
    http://forums.adobe.com/docs/DOC-1496
    Adobe Connect is a different application and PDF pack is not required for that.
    I hope i'm able to answer your question, let me know if you have any other question
    Regards,
    ~Pranav

  • Resizing PDFs with Adobe PDF Pack

    Our office uses Adobe PDF Pack for combining PDFs and conversions. However, when we send reports via email our PDF attachments are too large for the email to be sent.  Is there a way to resize the file using Adobe PDF Pack, or do we need to buy Adobe Acrobat (I know using Adobe Acrobat to resize you do the PDF Optimizer)?
    Thank you in advance.

    Yes, you'll need Acrobat Pro. (which has the optimizer) to reduce the file size of a PDF.

  • ADOBE PDF PACK and ADOBE SEND

    I just sent a message, but not sure if it was received. CAN SOMEONE, PLEASE, CALL ME AT TEL # 646-250-8452. I am having issues with PDF files that I sent by Adobe Send. ethe party receiving the e-mails is unable to open the files. I just purchased the ADOBE PDF PACK and ADOBE SEND two days ago and I spent all morning trying to resolve this issue, I also called the toll free number, but there is over an hour wait. PLEASE HELP!!!  
    thank you,
    Jerry Vasquez

    Yes, you'll need Acrobat Pro. (which has the optimizer) to reduce the file size of a PDF.

  • I ordered adobe pdf pack on 2.15.15 and I haven't gotten approval yet....can you tell me why?

    When do I get approval to use product ?  I ordered online 2/15/15

    Hi annazmisty,
    I think I understand the confusion. It sounds like you had been using the Acrobat trial, and that it's expired. Your Adobe PDF Pack subscription is different from Acrobat. So, to use your subscription, you need to either log in at the address I've provided, or access the service via Adobe Reader (not Acrobat).
    Adobe doesn't offer trial periods for its online subscriptions, as it does for its desktop products (which is what Acrobat is). When an Acrobat desktop trial ends (30 days after first use), you either have to purchase an Acrobat subscription or purchase it outright to continue using it.
    But you do have access to your Adobe PDF Pack subscription, and can use that to convert and combine PDF files.
    Does that make sense?
    Best,
    Sara

  • Business use of Adobe ExportPDF or Adobe PDF Pack

    Hello,
    i just have one Question, which licence do i need to use the "PDF Export" or the "Adobe PDF Pack" from Adobe Reader 11 in my Business.
    Is there any kind of a "Special" Licence?
    For your Information, we have Terminal Server Environment with shared Applikation.
    best regards
    Hermann Dilger

    Not sure if there is any other than the standard license; see https://www.acrobat.com/
    [topic moved to PDF Pack forum]

  • Can you still access Adobe PDF SAVED FILES WHEN YOU GET A NEW COMPUTER

    Can you still access Adobe PDF SAVED FILES WHEN YOU GET A NEW COMPUTER ? Do you loose the files you have saved on you old computer when you get another computer?

    I may not be clear on what you are asking here but I'll try an answer anyway since that's the type of guy I am.
    If you have PDF files on your old computer, you will need to transfer them to your new computer. You can use a flash drive or CD if needed.
    But again, I think I'm not getting what you are really wanting to know. If I'm not, can you give us some more details?

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