Do i use DHL or FED-EX to return ipod?

I bought an refurbed 80G ipod from the website with the intent to give my lil sister the 30G I have for Christmas. about a week after i got it, it shut off and started showing the red x msg when i tried to turn it on. I tried everything and nothing helped. I did an online service request and they have sent me the postage paid box to return it. my question is, what carrier do i use? the box has a green sticker that says "if using DHL call 1800xxxxxx or if using FED EX call 1800xxxxxxx. The ipod was originally sent by FEDEX and we werent home when the empty box was delivered... The paper that came inside it says use DHL, but the DHL website says that as of Nov 8th, they were only doing international deliveries. Im so confused. please help!

Package up the iPod, then pick whatever company you want and call the 800 number to schedule a pickup... or you can simply drop the box off at a physical FedEx or DHL location.
I've not had to return an iPod, but you might want to make sure the postage paid isn't just for a certain company. If it is (prepaid only for FedEx, DHL or maybe even USPS), just call the 800 number and ask them if there will be any problems with shipping with them.
If you're still having problems try calling Apple and see if there's anything they can clear up for you.
Again, I can't help 100% as I've never had to return anything to Apple yet, but I have returned many other things to companys with pre-paid shipping boxes.
Just keep in mind that once the shipper has your package it's their job to get it the address on the box... the only question is if Apple will accept the package or not... which I would assume they would since it's their own box.

Similar Messages

Hi! This might be a stupid question, but I just bought an IPod G5 60 GB. When you firstconnect your IPod you have to setup your ID. I'm using my brothers computer, who has an IPod too, so now I'm wondering when I set up my ID with his Itunes does his Ip

Hi!
This might be a stupid question, but I just bought an IPod G5 60 GB. When you firstconnect your IPod you have to setup your ID. I'm using my brothers computer, who has an IPod too, so now I'm wondering when I set up my ID with his Itunes does his Ipod still work with it??? Or would his ITunes just see my IPod? Or does his Ipod ID change to my ID?
Or does it work without any problems, to setup two IDs on the same computer??
Thanks!

Hi!
This might be a stupid question, but I just bought an IPod G5 60 GB. When you firstconnect your IPod you have to setup your ID. I'm using my brothers computer, who has an IPod too, so now I'm wondering when I set up my ID with his Itunes does his Ipod still work with it??? Or would his ITunes just see my IPod? Or does his Ipod ID change to my ID?
Or does it work without any problems, to setup two IDs on the same computer??
Thanks!

HT204053 i'm using same apple id for my ipad & ipod but after start using the same apple id on my ipad, i can't upadte my free software, it's showing "YOU CAN NOT UPDATE THIS SOFTWARE SINCE YOU HAVE NOTOWNED THE MAJOR VERSION OF THIS SOFTWARE" so how I ca

I'm using same apple id for my ipad & ipod but after start using the same apple id on my ipad, i can't update my free software downloaded on both, it's showing "YOU CAN NOT UPDATE THIS SOFTWARE SINCE YOU HAVE NOT OWNED THE MAJOR VERSION OF THIS SOFTWARE" so how i can update my softwares on ipad & ipod using the same apple id

I think the issue is that iTunes (for whatever reason) thinks I have two Apple ID's.
also, to further complicate the issue, when i try updating the apps from my iPod the iTunes store is still recognizing my old hotmail Apple ID. So when I go to enter my password it won't accept because it doesn't match with the old Apple ID, even though it is the same account (just new Apple ID name).
I have tried signing out within the App Store and re-signing in with my Apple ID but it still brings up my old Apple ID name when I try to update.

How can I use Microsoft Media Player with my new iPod Nano?

I do not like the iTunes player. I want to use the Microsoft Media Player with my iPod Nano. I dislike the iTunes player so much that if I don't get this resolved I will have to return the iPod Nano.

Michelle,
You can download media components for QuickTime which will enable you to play WMA files through QuickTime on your Mac:
http://windows.microsoft.com/en-gb/windows/windows-media-components-quicktime
Alternatively, Get the free VLC player for Mac, which will play almost all media types:
http://vlc-media-player.en.softonic.com/mac
If the interview requires Windows Media Player to be running to conduct the interview, then I fear you may be stuck, there is not a version of Windows Media Player for Mac - It is for Windows. Your options in this case would be to borrow a Windows PC or install a valid copy of Windows on your MacBook under BootCamp.

I want to use my old iPhone 3GS as an Ipod. Nothing is working?

I'm tired of wasting battery on my iPhone 4 to listen to music, so I wanted to use my old iPhone 3GS as an iPod. I read you had to have a sim card inserted in the phone, regardless if it's activated. So I put the old one inside, but when I connect it to my computer, it won't charge, or sync with iTunes. It's definitely not my charger because both of my phones charge in a wall outlet, and my iPhone 4 charges through the computer. Just not the iPhone 3GS.... I'm going on vacations with long car rides and would like to use this. Help please!

kaaitlyyn_xo wrote:
I tried factory resetting, and it get's to the screen wit the usb cord and the itunes logo, but still nothing recognized on my computer. But when i plug it into the wall... works just fine..
If you can't update or restore your iOS device

How can I use my old iPhone 3G as an iPod touch?

How can I use my old iPhone 3G as an iPod touch?

See Here for Details...
Use iPhone as an iPod
http://support.apple.com/kb/HT3406

I need a new phone and ipod, would I be able to use an iPhone as a phone and iPod only and not have to buy the internet data plan?

I need a new phone and iPod, would I be able to use an iPhone as a phone and iPod, without having to purchase the internet date plan?

You cannot do this. iPhones have to be activated with a service plan before any of the features, including the iPod features can be used.

How do you use more then one computer for your Ipod??

One of my computers died and I want to still use iTunes to get more music but I don’t want to erase what I have on my iPod now. I need to use a different computer with out erasing all the music I have now?? HELP

If your iPod is set to update automatically you need to take care connecting to a different iTunes. You can use a keyboard command to prevent your iPod auto-syncing with iTunes. While connecting the iPod to the computer on Windows with iTunes 7.3 or later installed hold down the Shift + Ctrl keys together. This will stop the iPod from auto-syncing with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 20 to 30 seconds depending on your computer: iTunes - Keyboard Shortcuts for Windows
When your iPod appears in the iTunes source list change the update setting to manual. If you want to connect and use an iPod on more than one computer you need to change the update preference in the iPod Summary tab to "Manually manage music and videos" and click Apply. The content of iTunes and the iPod are not syncronised in this mode so the two can be different. You can directly access the content of the iPod and play it through iTunes and you can drag and drop whatever you want to the iPod from either library:
Using iPod with Multiple computers
Managing content manually on iPod
Syncing Music to iPod
Something else to be aware of when using an iPod in manual mode is that the "Do Not Disconnect" message will remain on the display until you physically eject the device: Safely Disconnect IPod

I want to use my iPhone 3GS just as an ipod, not a phone. No sym card. New iOS5 won't allow. What do I do? Can I do a hard reset?

I want to use my iPhone 3GS just as an ipod, not a phone. No sym card. New iOS5 won't allow. What do I do? Can I do a hard reset?

Hey, as far as I know you need a sim card to activate after a restore
It however does not have to be a fully working sim card, just not blocked or with a pass code, I repair/refurb. some iPhones and can only advise to try and get a free sim card from a provider supported on your phone and activate it with this, or maybe someone can lend you theirs for 5 mins?
To clarify, I have heard there are ways around this, but they sound dubious.

I try to use fototeca to iCloud (beta) in my ipod touch 5 gen and all my photos disappear, how can i get my photos back? ipod touch iOS 8.1.3 if you need something more tell me please

I try to use fototeca to iCloud (beta) in my ipod touch 5 gen and all my photos disappear, how can i get my photos back? ipod touch iOS 8.1.3 if you need something more tell me please

Firs go to fotoeca's support site
If they are not on the iPod or on iCloud then your only hope is:
- A data recovery company
How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
iPod recovery software to restore lost music files
http://www.pcrecoverytools.com/ipod-data-recovery.html
-iPod touch Deleted Photo Recovery Tips You Should Know

In LR6CC, after using the merge to HDR and the photo returns to LR as a DRG, it is not automatically put into a previously set up stack. For example a stack of three photos. If I use NIK HDR and the photo returns to LR, the stack is automatically changed

In LR6CC, after using the merge to HDR and the photo returns to LR as a DRG, it is not automatically put into a previously set up stack. For example a stack of three photos. If I use NIK HDR and the photo returns to LR, the stack is automatically changed from 3 to 4. When LR's HDR merge brings a photo back into LR's library, the stack number does not change and the DRG version isn't included in the stack.

Hi,
The Ps CS6 public beta version contains the same camera support as found in Ps CS5/5.5 compatible CR 6.6. There will be future updates to CR 7 for Ps CS6 to pick up more camera support. The Nikon D800 NEF files are not supported, yet.
If you like to work with your D800 files in the public beta build now, you'll have to get the DNG Converter 6.7 from here: http://labs.adobe.com/technologies/cameraraw6-7/
and convert your files to DNG.
regards,
steve

Why can´t i use face time call with on my ipod touch with ios6

Why can´t i use face time call with on my ipod touch with ios6

iTech, First change your apple password, than go to 'setting' and than click on 'Facetime' and make sure your facetime email is right than retry. Also calling apple support can help you or the best way is to go down to the apple store for direct help. I really hope that what i have told you have helped and try to reset your iphone.
iTech Support Team

HT3529 I can't set up my imessage or facetime with my email because it says "Unable to verify email because it is already in use" which it was with my old ipod but how do i reset it or whatever so that it works with my current ipod?

I can't set up my imessage or facetime with my email because it says "Unable to verify email because it is already in use" which it was with my old ipod but how do i reset it or whatever so that it works with my current ipod?

Try here:
iOS: FaceTime is 'Unable to verify email because it is in use'

I have just come back from morocco where my phone worked ok using the morroco network, but since returning to the uk I can't get it to pick up a signal from the 'Three' network, have tried resetting etc but still wont work, any suggestions

I have just come back from morocco where my phone worked ok using the morroco network, but since returning to the uk I can't get it to pick up a signal from the 'Three' network, have tried resetting etc but still wont work, any suggestions

banannaphone,
Welcome to Apple Discussions.
Quit Safari, find the com.apple.Safari.plist file in your Macintosh HD/Users/yourusername/Library/Preferences Folder, drag it to the Desktop, log out/in or restart and let us know what happens.
;~)

Hello! I am currently using ios 4.3.3 on my ipod touch 4g. I want to install ios 5.1.1 and ignore the ios 6. When I go to itunes it automatically suggest the ios 6. how can I install ios 5.1.1 on my ipod?

hello! I am currently using ios 4.3.3 on my ipod touch 4g. I want to install ios 5.1.1 and ignore the ios 6. When I go to itunes it automatically suggest the ios 6. how can I install ios 5.1.1 on my ipod?

Hi GQ,
I need to know how to upgrade an iPod touch from 4.3.3 to 5.1.1 - which you can't do via iTunes.
Can you help?
[email protected]

Do i use DHL or FED-EX to return ipod?

Similar Messages

Maybe you are looking for