Do iTune gift cards expire?

I'm having a heck of a time redeeming a gift card I bought several years ago. Every time I try to use it, it sends me in circles making me change my Apple ID just to continue and then it won't let me buy anything even after I give it the number on the card. Very frustrating! No wonder the card is so old. Do they expire or something?

There's nothing special you need to do, so clearly there is a problem. If it's a really old card, it's not impossible that Apple's changed things in the iTunes Store so that the card isn't being recognized. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

Similar Messages

  • Itunes Gift Cards - Expire?

    I received a large amount of itunes cards for Christmas and am just wondering, if I go ahead and redeem all of them on Itunes, and don't use the money for an extended amount of time, will my balance remain the same? will I be charged some kind of service charge for not spending anything? will my money eventually expire?

    From the back of a recently received iTunes Gift Card:
    Expires later of 2 years from date of i) issuance or ii) last activity on iTunes account.

  • HT201303 How long a period of time do I have before an iTune gift card expires

    How long a period of time do I have before an iTune gift card expires.  I entered my code and it said it was closed.

    Hi Skunnyss,
    It can be disappointing to find the item you’ve got your heart set on isn’t available for purchase, so it’s exciting to hear you found your PS4 console through our eBay page!
    Please know that according to our Best Buy store page (found here), PayPal is our exclusive payment partner on eBay. This means our gift cards cannot be used towards an eBay Best Buy purchase. Additionally, I’m unsure if the receipt provided at the time of purchase gives an itemized list of what is purchased. While I’d think it would, please let me know if this is not the case. I should be able to pull up your eBay order and provide you an itemized list if you end up purchasing the console with our eBay store.
    I hope this helps,
    Alex|Social Media Specialist | Best Buy® Corporate
     Private Message

  • HT201209 I don't see an expiration date on my ITunes gift card?

                   WHERE IS THE EXPIRATION DATE ON MY ITUNE GIFT CARD?

    In iOS 5 - the iPod app became the Music App. I assume that is what you are looking for. You can access your shared library in the Music App in the More button at the bottom of the App.
    If you are talking about the settings - go to Settings>Music>Home Sharing and enter your ID and password.

  • HT201195 I am not able to redeem my itunes gift card. It says that it has not properly been activated. I have had this card for over a year is it expired?

    I am not able to redeem my itunes gift card. It says that it has not properly been activated. I have had this card for over a year is it expired?

    Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
    (110287)

  • How do I locate expiration date on iTunes gift card?

    How do I locate expiration date on iTunes gift card?

    There isn't any expiration date on an iTunes gift card as far as I know. Once you redeem the card, it is added to your balance and it is good until the balance is depleted.
    http://store.apple.com/us_smb_78313/question/answers/product/MD623LL/A/how-long- after-i-purchase-the-gift-card-will-it-expire/QUU449TT27DT4YY74

  • TS1292 I registered my iTunes gift card on my friend's computer and when I try to purchase on iPod, I get an error. It says, "your card has expired. To download from the store, you must update your payment information....

    I registered my iTunes gift card on my friend's computer and when I try to purchase on iPod, I get an error. It says, "your card has expired. To download from the store, you must update your payment information. Your account has been accessed from a new computer or device, and you must verify your payment information before you can make purchases.

    Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
    (98631)

  • Revalidation of expired itunes Gift Cards

    I hope that I've found the right site to convey this appeal............
    Can someone please let me know how I may revalidate 3 No. expired £15 itunes Gift Cards which were mislaid but have now been found in a drawer.
    One of the many problems of the ageing process is forgetfulness and I would prefer not to lose £45 worth of value now that I've recovered the Cards,
    which were Birthday and Christmas Presents, and therefore, no receipts.
    I hope all is not lost and that I can be given instructions to get the matter sorted out soon.
    Thank you for your help.

    iTunes Store:  Invalid, Inactive, or Illegible codes http://support.apple.com/kb/TS1292

  • Do the iTunes gift card have an expiration?

    Do the iTunes Gift Cards have an expiration?

    No. You can redeem it whenever you want once the gift card is activated.

  • Why has my iTunes gift card suddenly stopped working?

    I received a £25 iTunes gift card for my birthday in November and I reddemed it on my iPod touch. I had purchased a film for £6 shortly after Christmas using it and then I decided to wait for the new Disney film Frozen to come out so that I could use the remaining money on it to buy it. However, when it came out at the end of March, I tried buying it but then I saw that the gift card had been taken off my account. Usually it showed that I still had it in the iTunes store at the 'Redeem' section but it didn't have any signs of ever being there. I tried re-redeeming it but it just said that that gift card had already been redeemed.
    The only purchase since I reddemed at first was that film I mentioned earlier. I understand that gift cards only expire 2 years after they have been activated so I have no idea what has happened. It's a great pity to lose all the money that was still on it and I really wanted to get that film!
    Could someone please help me understand what is going on and if I can still get it to work again???!!!!!

    Hi Ncsimac,
    Thanks for the question. Based on what you stated, it seems like the iMac is not recognizing an ethernet connection. What is it connecting to? I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
    Using Apple Hardware Test - Apple Support
    Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection - Apple Support
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  • I was initially in the UK apps store and i switched to the USA apps store with an itunes gift card..since then i cannot see my previous purchases in the UK store,, now i'm back in the UK and want to switch back using a £15 itunes gift card but can't..HELP

    I was initially in the UK apps store and i switched to the USA apps store with a $15 itunes gift card because my credit card from the UK expired..since the switch i couldn't find my previous purchases in the UK store,, now i'm back in the UK and want to switch back using a £15 itunes gift card but whenever i try to switch, itunes tells me i still have credit on my existing US gift card, meanwhile i only have $0.22 which can't buy anything at the apps store..how dow i clear up the balance and switch to the UK apps store...HELP!!!

    You might just have to contact Apple and ask them to remove it (losing it). Usually people clear a balance by buying one song and having the exact remainder charged  to their credit card, but if you don't have a US credit card you cannot do that.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

  • How do i put payment information as itunes gift card?

    you use to be able to put in none for billing information did they change that you have to use credit card now?  I keep getting asked to submit my credit card information but don't have a credit card only purchase gift cards from retail stores  

    There isn't any expiration date on an iTunes gift card as far as I know. Once you redeem the card, it is added to your balance and it is good until the balance is depleted.
    http://store.apple.com/us_smb_78313/question/answers/product/MD623LL/A/how-long- after-i-purchase-the-gift-card-will-it-expire/QUU449TT27DT4YY74

  • HT201209 Using only iTunes gift cards

    I wish to only use iTunes gift cards and not give out my credit card number.  I have a positive balance on my iTunes Store account (from gift cards) but cannot purchase items from my wish list.  iTunes keeps asking for billing info.  What should I do?

    Did you have a credit card entered at one time?
    If it expired, you need to remove it.
    Review your billing info and select None for payment info.

  • I recently added a itunes gift card to my account and now it wants me to reenter my credit card info and when i do it says credit card declined?

    I recently added a itunes gift card to my account and now it wants me to reenter my credit card info and when i do it says credit card declined?

    I think I had a similar problem the other day. I purchased an app with a cc that had been canceled by my bank with out me knowing it had been. Once I realized the cc was no longet active I added an itunes giftcard thinking that would allow me to purchase items. Well everytime I tried to ourchase somrthing with the new gift card it kept telling me that I had no funds. So someone in the apple store told me that until the app purchase with the old expired cc cleared on that cc then i would not be able to use any other form of payment. So I had to call my bank and asked them to reactivate my old cc for a couple seconds while I repurchased the app with my bank on the phone. Once that purchae cleared then it allowed me to use apple gift cards. Sorry for long answer but I think this might help you.

  • HT2736 Where is the expiry date, code and card number on my iTunes gift card if i want to create and Apple ID??? Please really need help.....

    I am creating an Apple ID and i can't seem to get the payment method right!
    I need to know where the expiry date, code and card number is on my $30 iTunes Gift Card because i have no idea where it is.....
    Anyways please help me!?!
    Thanks.....

    Welcome to Apple Support Communities
    iTunes cards don't expire, so don't worry about that. To know where the code you have to type is, read > http://support.apple.com/kb/ht1574

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