DO MAC OS 4.0 TIGER INSTALL CDS EXIST ANYMORE?

When I purchased Mac Tiger 4.0, I was told that it was compatible with my computer. Nothing was said about needing a DVD drive. I found that I cannot use a third party DVD drive to install, I don't have another computer to use TDM, and Apple will no longer exchanse DVDs for CDs even though they still sell this software to unsuspecting customers. I feel that Apple is putting thousands of its customers through **** because we can't purchase new computers every couple of years. The sites that do sell these cds, which seel for almost twice the amount of the original DVDs, are also out of stock. Are there any Mac OS 4.0 Tiger installer CDs around? I feel that I have been ripped off and am now stuck with a worthless box of software unless I am force to purchase a new computer. Why is Apple turning its back on so many customers?

Marcia,
A simple visit to http://www.apple.com/macosx/techspecs/ would have revealed a DVD was necessary at the time you purchased 10.4. Tech Specs were linked to the Tiger page. You can verify for yourself on http://www.archive.org/ In addition, the DVD requirement was right on the retail box's side. Also most websites that sold Tiger also listed the DVD requirement on their system requirements section of the website. I suggest if you did not see that requirement when you purchased the operating system to take it up with the place you purchased the operating system for not being up front with well known requirements on their communication page to their customers. They may or may not accept your complaint given that it has taken you 7 months to realize this issue. In the future it is always wise to take up an issue within two weeks of purchase with most retail stores. I'm sorry to hear it has taken you this long, but unfortunately there was ample documentation which apparently you didn't know how to find until it was too late.
As for your LaCie not being able to boot the DVD, this is a problem of firmware. Many LaCie's don't have the correct firmware to boot off DVD. Sell your LaCie, and get an http://www.macsales.com/ Firewire DVD drive which can boot the Tiger DVD if http://www.lacie.com/ 's Support doesn't have the correct firmware to install your operating system.
This is a user to user board, so your complaint to Apple here would fall mostly on deaf ears. Call Apple Customer Relations at AppleCare here if it was purchased from Apple directly:
http://www.apple.com/contact/phone_contacts.html
Good luck!
Message was edited by: a brody
Message was edited by: a brody

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  • IBook G4 - No install Cds

    Hi,
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    Welcome To Discussions daneeeh!
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    Additional info in these links.
    Using OS X Install CDs/DVDs On Multiple Macs
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    Software Update, Upgrade: What's The Difference?
    Before upgrading to any OS X version, check to see if your Mac needs a Firmware Update.
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    Additionally, "Tiger ships on a DVD, but if your Mac doesn’t have a built-in DVD-ROM player, you’ll need CD media. When you buy Mac OS X Tiger, you qualify to purchase Tiger CDs for only $9.95."
    Download the Media Exchange Program Order Form Here.
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