DO NOT BUY A LICENCE WITH MAPS 2.0 - NOKIA ARE USE...
Hello,
just thought I would share a story.
My girlfriend purchased a 1 year maps licence after upgrading to Maps beta 2.0. After using it and finding it does nothing but lead us via the longest possible route, constantly loses the car position and continually directs us down dead end roads we downgraded back to the original version of maps as per the instructions on the beta labs website.
We then went to enter the licence code to activate the navigation feature in the original version. It didn't work.
I called support and they told me to use the update feature to update the licence. Done, to no avail.
They promised to call us back within 5 working days. 8 days passed and I called them again. They said they needed to know the firmware version. At this point I asked to be called back within 2 working days and was told that would happen. 3 days later we receive a call saying they'll email us some troubleshooting tips.
We don't want troubleshooting tips. We want them to fix the problem. It's obviously a problem with their database, and they refuse to fix it.
In short, Nokia are absolutely useless and cannot provide the most basic of support. It's bad enough they sucker us into this blind profiteering scheme by making us pay a subscription for a service that all other navigation software provides at no cost once the software has been purchased.
There is obviously a problem on their end and they are unable to fix it. I will now be in contact with the TIO/ACCC who hopefully can help.
Just a warning to others: do not give your money to them. Go buy one of the plethora of other brilliant navigation suites available. Maps navigation doesn't even work very well, anyway.
Nokia Maps 2.0 is still in beta. That means it's still in the testing stages. Nokia released it publically as a courtesey, sort of a "Here's what we have so far. Please try it out and see what you think" kind of thing. Beta software is rarely, if ever, supported by the developer beyond the "please report any bugs that you find" level. Because it's a test release version, and therefore incomplete, you basically use it at your own risk if you download it and install it.
If you download and install the release version of the program when Nokia releases it, and try upgrading to the navigation package at that point, Nokia will provide full support for the product.
As a counterpoint to your problems... I'd had a navigation liscence (North America) for Maps 1.2 for about 3 months before version 2 beta came out. When I installed the new version, my navigation liscence transfered flawlessly, and worked almost as well as with the older version. Almost. It sometimes didn't work at all. Plus... The interface had issues, some of the menus were messed up, some features didn't work as expected. I went back to 1.2.
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<Personal Information Edited by Host>11:22 (7 minutes ago)
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Dear Sir/Madam Since the wifi is not coming ON how can I open this diagnostic on the iphone 4S am using and having problem with wifi behaving in erratic manner.
Am a professional engineer for projects and am 68 yrs old. At one time was looking after a production line manufacturing I C's in semiconductors manufacturing company of the US.
Have four apple products, one hp laptop and one DELL professional computer at home is used by only two members me and my wife.
Wife prefers working on ipad2 or ipad mini while traveling and has iphone 4. Am using iphone4S with laptop and Dell computer, No apple product is more than two years old.
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