Do Not Buy From Sony

Do not buy from Sony if you work. After 3 delivery attempts FedEx is required by Sony to ship it back to them. You CANNOT go to a FedEx facility to pick it up. After 5 phone calls with Sony support no one was willing to help me. I don't know how people who WORK buy things from this company. I will never buy anything from them ever again and I am canceling my Sony credit card. Thanks for nothing Sony.

Thank you for your post. If you have any questions regarding the Sony online store's shipping policy please contact them directly using the number on the first link or use the form on the second link:
https://sonystyle.custhelp.com/cgi-bin/ ... _topview=1
https://sonystyle.custhelp.com/cgi-bin/ ... er/ask.php

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Just to clarify, I am running Mac osx 10.4 and I am trying to sync a brand new I pad 2 I did NOT buy from apple. Do I need to downloand Mac Osx 10.5 or higher to activate this Ipad 2?

Just to calrify, I am running Mac OSX 10.4 and I am trying to sync and brand new Ipad 2 which I did NOT buy from Apple and my I tunes does not recognize the device when I plug in the USB cable. Is this because I need ot downloand OSX 10.5 or higher? Thank you

I believe that we were involved in this discussion yesterday.
http://www.apple.com/ipad/specs/
Yes you mst be running 10.5.8 or higher. From the Apple iPad technical specs.
Apple ID (required for some features)
Internet access5
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.5.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.5 or later (free download from www.itunes.com/download)

Hello I have a problem in calculating the apple id Can you help me please I forgot answer security questions for your account How can knowledge Please help Please reply as soon as possible I can not buy from camels Store And the rest of the account ba

Hello
I have a problem in calculating the apple id Can you help me please
I forgot answer security questions for your account How can knowledge
Please help
Please reply as soon as possible
I can not buy from camels Store
And the rest of the account balance $25
Message was edited by: lingo azam

I think you mean App Store.
Rescue email address and how to reset Apple ID security questions

My 3rd iphone. 3GS I did not buy from an apple store, how do I register this serial number with my apple account? it is already sync to it and will preform every function except email to my home computer. It says apple ID disabled

My 3rd iphone is a 3GS. I did not buy this one from the apple store, how do I register this serial number with my apple account? it is already sync'd and it and will preform every function except email to my home computer. It says apple ID disabled, also will not update my apps, same promt apple id disabled.
anyone know where I can go to register this phone? Thanks

https://register.apple.com

Why not buy from Apple?

The phone(s) I want are the same price from Apple as my upgrades from Verizon. Is there any benefit to buying from Verizon? Verizon is telling me the phones actually cost in the $600 range, but Apple is selling them starting at $99 for a 5s, $199 for a 6. Why would anyone who doesn't have an upgrade pay $649 for a ph from Verizon when you can get it from Apple for $199? or the 5s from verizon for $500+ and from Apple for $99?
You don't need insurance really- because if it needs repairs and is over what you paid for the ph from Apple you can buy a new one again from Apple and still get a new ph each time for less money than having Verizon Asurion or Tech Protect paying monthy $11 plus $170 for a refurbished ph.

Those prices from Apple are only the upgrade price. If you do not have an upgrade available, the price will be in the $600+ from Apple too, just like Verizon. Do not think you can get a replacement for $99 if you break or lose your phone and you are not ready for an upgrade.
Why would someone buy full price or Edge rather than the contract reduce price. Well because it is usually cheaper in the long wrong.
Quick math.
Full price $649. But since you are not on contract, your monthly line cost is $15 (with 10GB or more) x 24
so that is 649+360=$1009
Now contract price is $199, with $30 upgrade fee, and the monthly line cost will be $40 x 24 months.
So taht is $199+$30+960=$1189
So by buying outright or using Edge, you actually save $180. That is why it makes sense not to buy the contract price. The big savings comes from paying $15/month for line access instead of $40/month on contract (for 10GB or more).
Don't have 10 GB, then the calculation is for $25/month monthly line fee):
$649+ (25*24)=$1249 - slightly more than contract. So if you have less than 10GB, makes more sense for contract, if you have more, use Edge or buy outright.

I had to re-download itunes for my computer, how do I keep the songs that I did not buy from itunes?

I had redownload itunes because I had to get a new harddrive for my computer. Some of the songs from my ipod are not purchased from itunes. They are from cds and songs I have downloaded from the computer. How do I keep those from being erased when I sync my ipod onto itunes?

Ideally you should restore your library from a recent backup - hard drives fail, usually without warning, so you should always maintain a backup of all data that you value. Otherwise, see turingtest2's user tip on Recover your iTunes library from your iPod or iOS device.

I had to restore my computer to factory settings. It wiped out my itunes and it was not backed up. How do I get the music, including music I did not buy from itunes back on computer?

I had to restore my computer to factory settings, this wiped out my itunes and I did not backup. How do I get the music (including music not purchased from itunes) back on my computer?

Assuming the music is sitting on your iPod, try Detune:
http://www.macupdate.com/app/mac/35334/detune
Just be careful that you don't allow the "empty" iTunes to wipe your ipod.

Can not capture from Sony HDV 1080i (recording in 60i)

Hello
We are trying to capture from the above camera to a Mac Dual G5. We are using FinalCutPro 5.1.2. We are using a FireWire 400 cable to connect to the front of the computer (have also tryed back of Cinema Display). The footage was captured in HDV1080/60i, and we have tried the corresponding formats in Easy Setup (Basic, standard, Apple Intermediate).
The problem: we can control the camera from the Log and Capture windows, but when starting capture, no data is coming in, and the program therefor gives up after a few seconds (displaying a no data error message).
We have tried Batch and Now capture. We can log clips, and get the correct time code, but can not capture those clips due to the no data problem.

This is a good workaround for curing your camera recognition problem with FCP (if that's what it is):
First, check that your Easy Setup / Timeline / Camera or Deck Settings are all exactly the same, then making sure your camera or deck is in VTR mode, try to capture again.
FCP uses a different form of QT than iMovie for capturing, so if the camera works in iMovie (or if it's listed in System Profiler) but not FCP, it obviously means your Mac can see the VTR but FCP can't, so you need to do this QuickTime fix.
http://docs.info.apple.com/article.html?artnum=301852
Follow the instructions carefully and you should have things running in no time - it's quite safe but you must Trash the Receipts AND re-install QT from the link provided.
If the Camera / Deck isn't recognised by iMovie or System Profiler, try resetting the Firewire Bus . . . Turn off the Mac and disconnect the power and all Firewire cables. Leave it for 30 mins then connect back up.
Still not working? Try a different Firewire cable.
Failing all this, try resetting the PMU (Power Management Unit). The method varies from machine to machine, so visit the Apple site and search for it in support.
Don't use iMovie for capturing - it doesn't give you a timecode and that's very important.
Let us know how you get on!
Andy
Quad 8GB. 250+500 HDs. G-Raid 1TB. NORTON. FCP 5.1.2. QT 7.1.3. Sony HVR Z1E Mac OS X (10.4.7)
"I've taught you all I know, and still you know nothing".

DO NOT BUY FROM BEST BUY

Hello Everybody,
My name is Paulo {edited per forum guidelines}, I am current a Elite Plus customer for more than 1 year now. Somehow, some mess up with my log in since BEstBUY changed the credit card companies from Capital One to Citi. It’s been 2 more than 2 months nobody I am for real NOBODY can help me, nobody seems to care enough, NOBODY from the SPECIAL customer service from Elite Plus could helped. It is a shame and embarrassed from such company do that. If you do not have, enough professionals do be a customer service what is the point to have them?
I encourage you take you business to another store. Best buys for me SUCKS. 2 Months to change a password it not acceptable. More than 2 months I cannot log in to my account, I cannot use my points either.
I think this is the new generation, once you buy something they give all the attention as needed, once you have a problem, they turn your back on you. With rude customer service people, with customer service that cannot help you at all for more than 2 months.
Sincerely,
Paulo {edited per forum guidelines}

Hello paulodias18,
I'd be glad to point you in the right direction, but I have to admit I'm a bit confused by your post. Are you referring to a BestBuy.com account and My Best Buy membership, or to a My Best Buy credit card or My Best Buy MasterCard? If a BestBuy.com account + My Best Buy membership, then I'd be glad to see what can be done to assist you. Otherwise, you will need to contact Citibank directly for assistance in accessing their online account management site -- we do not have visibility or direct access to Citi account details.
The sooner you're able to respond the sooner we should be able to help you find a resolution.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Is Apple warranty valid if NOT buying from an authorized reseller?

If I buy a new, unregistered product that's NOT from an Apple-authorized reseller, is the 1 year warranty still valid? Can AppleCare still be purchased? Do I need some kind of receipt from the seller? I can't find anything on Apple's site that says I need a receipt or need to worry about authorized or not. I read the material Apple posted here:
http://www.apple.com/legal/warranty/
http://www.apple.com/support/products/faqs.html

Warranty is tied to the computer and not the purchaser so it really depends on how the MP was procured in the first place.
If the seller got it from a wholesaler and hence, is considered to be at the retail level, then even though they are not specifically an Apple dealer it is considered a new purchase (assuming it's actually new) and you warranty starts at your time of purchase (sales receipt date).
Now, if it's 2nd hand the warranty coverage is from the time the seller purchased it and will cover you until the corresponding warranty date.
As long as the thing isn't stolen you're fine.

Cannot import from Sony DSR-25 DVCAM player

Final Cut pro will not import from Sony DSR-25 DVCam rocorder/player. Video apperars in the imprort window and plays but nothing in the event window.

A lot of problems with the Tunderbolt to FW adapters for DV ca[ture and with the rocketfish cables.

HT204053 I have a problem to buy from I tune

Can not buy from I tune

Sorry to hear that.
Do you have a question?
If so, then please explain your issue in far greater detail than "an not buy from I tune" and ask it.

HT1296 Hiya, I am thinking of buying my first Apple Ipod the new 32gb Ipod Touch. Will I be able to import the music that I currently have in the form of CDs and other music not purchsed from Itunes and if I can how do I go about doing this? I have heard

Hiya, Im thinking of buying my first ipod the Ipod Touch 32gb model. Will I be able to transfer the music I currently have stored in the form of CDs and already on my laptop onto the Ipod and if yes, how would I do this? I have heard from some friends that Apple and Itunes is notoriously limited in the types of formats that are accetable? I dont want to pay £249 on an Ipod only to find that Im locked into buying all my music from Itunes and I cant use the music that Ive already paid good money to buy from other sources. Many thanks for any help and advice that you may give me?

Many thanks JEM24 for your help. Ive just spent the best part of six hundred pounds on a new Sony Rx100m2 compact camera, so I have no interest in the Ipods camera at all really. I doubt Ill be watching many videos on it as Im very lucky in that I have a good Android tablet. Its more as a stock music player that Ill be buying the Ipod for, if indeed I do end up buying one. I dont like the idea of paying the exorbitant amount added for more memory space that Apple along with most other companies charge. In fact I read an article on this very subject just yesterday in the tech section of Flipboard. It stated in the article that in the case of the Iphone the actual cost of each additional gigabyte of storage to Apple et al is something in the order of 60p.. This is certainly not reflected in the price us the customer has to pay at the till.. Its for this reason primarily that Apple in particular, because their products do not allow adding expandable memory of your own in the form of cheap to buy cards, that nobody in their right mind buys the 64gig etc Iphones..I am aware that we are discussing my potential purchase of an Ipod Touch here but you see my point. Many thanks again though for helping me.

Announcing my divorce from Nokia or "DO NOT BUY TH...

After owning the debacle that is the NoKia N97 for several months, I felt a longing to return to simpler, easier to use and more reliable but feature rich handsets that Nokia used to be very well known for, and were actually pretty good at making. Remember that word 'reliable' for now, as I'll come back to it. But basically, every time I had to pull out the heavy, bulky, temperamental N97 from my pocket, and wait for its glitchy, lazy software to figure out what I was trying to do at that moment in time, I became more and more resentful of it and realized that sometimes, "smart phones" are anything but. I longed for the simplicity and beauty of Nokia's 6230,or 6230i, or 6233 days, just as a few examples, when phones did everything you could want them for and didn't require several Phds to operate. In my search, I came to rest upon the Nokia 6700 classic.
I'll confess - I was hooked almost from the fist look. It's stainless steel body; it's cool, classy candbybar form with rounded edges and its simple, yet striking front plate communicated a seriousness and promised a robust, straightforward experience. A quick glance through the feature list and I was hooked. I had to have it. I had dreams of abandoning my N97 to my underwear drawer, possibly only to be liberated in times of desperate need when a back-up handset might be helpful for a trip, but determined not to sell it to anyone, as I knew in my heart, I could not wish the evil of an N97 on my own worst enemy. In one amazing spec sheet, Nokia had promised redemption with the 6700 classic, and I was eager to give it to them.
To be fair, I was warned. Even though I had committed to buying, I raked the internet for reviews. "Temperamental" they warned. "Unreliable" they screamed! "Daft" they exclaimed. I read them all but was unmoved - mine would be the exception, rather than the rule. Mine would defy the expectations, and work well without glitch or incident, for after all, this was Nokia, and Nokia could not let me down so utterly, so completely, so unremorsefully, so quickly in succession, with two different products... not me; a fervant, loyal, reliable supporter and purchaser of their products for the last 10 years, without interruption... This would not happen. I willed it.
I've owned the phone for less two months, and here's the facts: before it just stopped working, the phone would get impossibly hot during phone calls using the headset. It would routinely drop calls for no discernable reason, headset on or not, and when it was offended by my reaction to it doing so, would actually turn itself OFF during phone calls to drive the point home. The phone doesn't have a 3.5mm jack (which I knew when I bought it) so is not terribly good for listening to music or plugging into a car radio, and for reasons which shall always escape me but which shall likely fascinate me to the point of distraction till the day I die, Nokia made it so that the radio could not be played over the loudspeaker!!!!
So, you can't play the radio over the loudspeaker.... and it doesn't work very well, for MAKING PHONE CALLS!!!!
Then, about a month ago, it just turned off, and hasn't come back on since. Despite everything I've tried. And tried. And tried. And keep trying... sigh.
So I've had no choice... Back to the underwear drawer.... and the N97...
Oh, Nokia, my once beloved Nokia, whyfore art thou a hopeless gaggle of idiot-savants and social maladajusts? Where hast your dependability gone? Why hast your basic five-year-old-knows-better-by-now-common-good-sense abandoned thee? Oh my beloved, would that I could flog thee to within an inch of thy corporate life until the madness that has seized thee is over, and thy commitment to me, thy customer, was once more paramount in thy "threatened-giant-addled-brain"....
But alas.... not. So I'm quitting Nokia, after 10 years as a loyal customer. I've owner about 15 or more Nokias since I began, and I've just had so many bad experiences of quality issues in the last two years that I just no longer have faith in the company, or its products. It's painful, because I like the company, what it used to stand for and have always found its products to be the most attractive made by anyone, but I just can't keep spending huge amounts of money on phones that don't actually work. Siiiiighh... I don't know what I'll move on to next, I just know it won't be a Nokia product, and frankly, I don't really care. There's not much joy in it for me anyway. Not now.
Oh... and whatever you do, wherever you are: DO.NOT.BUY.THE.NOKIA.6700.CLASSIC. Under ANY circumstances. On pain of death. Just DON'T.DO.IT. Don't accept it as a gift. Don't buy it used. Don't get it. Just don't. Stay well clear.
With much respect and affection for you all,
Axel

what a nice letter lol
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

TS1646 hello I have problem with regist my visa and I cannot buy from store the message came in the end of form is says the phone number must be a 7-digit number and I have writed but not accepted iam from saudi arabia my mobile is 966504850992 pls answe

hello
I have problem with regist my visa and I cannot buy from store
the message came in the end of form is says
the phone number must be a 7-digit number
and I have writed but not accepted
iam from saudi arabia
my mobile is 966504850992
pls answer
thanks
dfr aldossary

Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

Do Not Buy From Sony

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