Do not buy the HP Spectre X360

Question

The Spectre X360 was a laptop I wish I had not purchased. The most expensive buy I’ve made, and my first HP laptop, and it has been disastrous. It does not seem to be just me with these issues. The wifi and internet – the main reason I use the laptop – has been poor ever since I got it. It only connects if I'm next to my router, and if I leave the room it disconnects. This has not been a problem on my iPhone, my Sky+ box, other laptops. I’ve spent hundreds of pounds and hundreds of hours trying to change my network in my house to make the situation better. From wireless adapters to new routers to powerlink adapters. I’ve downloaded driver after driver from HP and Intel, tweaked the settings. Every update brings a glimmer of hope before having the same issues. Updating to Windows 10 is the final straw, having made it worse. I’m not alone. I search Twitter, the HP forums, Reddit, and everyone is saying the same. They’d wished they’d not made the purchase. HP’s advice was to get them to replace the card. But what’s the point? I lose the laptop I rely on for work for two weeks, when it is clear from the forums this action is of no use. The card simply doesn't work with the laptop. How can six months after release this still be an issue? Had I not spent £1000 this would have probably gone out of the window with the anger. To make matters worse four months later the keys have started to wear off and it no longer looks like the beautiful model I once bought. They are marked, and the paint has come off. How is that even possible so soon? It no longer looks or feels like a premium purchase. If I’d reacted sooner I would have got my money back and gone for an Apple Macbook or a Microsoft Surface. I fear this will fall on deaf ears as per the forum topics, tweets, and contact with support. I do not want a replacement card, it makes no difference. I would rather have a refund.

Answer 1

Bill,
It looks like you may have to settle for a slower flash drive at this price point for the foreseeable future: Every single one of the USB 3.0 flash drives at this capacity point that delivers at least the same level of read performance as the original PNY Turbo costs much more money than the PNY. ($150-ish for a SanDisk Extreme Pro 128GB USB 3.0 flash drive, anyone?)
With that said, the PNY Turbo 3.0 is only intended to compete with the slower USB 3.0 flash drives such as the SanDisk Ultra USB 3.0 drive (whose maximum read speed is only 100 MB/sec even in its largest-capacity 128GB version).