Do NOT call me and then put me on hold.

A rep called to ask me is I was satisfied.  After giving him an ear full for a while, which I wasn't actually done telling him how I felt about my "service", he transferred me to someone to get my bill adjusted.  After 5-10 minutes on hold I hung up.  Someone needs to call me back.  I should not be put on hold when you contacted me.  My time is not free, especially when you call me during business hours at my work, as you did yesterday..  How do I have someone call me back rather than wasting my time on hold with you?

When other people read this post they will know what I am talking about. You apparently do not see it. I was simply stating that you said yourself "ear full" and you put in quotations "service" which I was correct that your not happy with Verizon. It is perfectly normal to assume you were being disrespectful to a rep of a company your not happy with. Disrespect can come in more than one form.
However, back on topic.
Your original question was "How do I have someone call me back rather than wasting my time on hold with you?" The answer is highly unlikely they will. You didn't have time to be placed on hold and I get that, most people don't while they are at work. So just call them when you do have time. The billing team most likely does not have outbound calling teams. Which means if they do call back they will have to transfer you to the billing team anyways. I wouldn't wait for the call, it could be weeks but I personally don't think they will at all. I would just call myself when I had time.

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