"do not disconnect"  help

I am using Windows XP on a Ipod Nano. The IPOD icon shows in "my computer" but does not show in ITUNES. I tried to restore the unit but the updater says it "can't mount IPOD" I am using the 09-25-3005 updater. Had this thing a week and I'm ready to take it back. Has anyone else been going through this nightmare?

Judy,
You are clicking on the wrong thing. To eject your iPod click on the little eject icon next to the iPod listing in the source window of iTunes, or right click on it and select “eject”. Another way would be to use the “safely remove hardware” icon in the system tray next to the clock (looks like a grey rectangle with a green arrow above it). Click on this then select your iPod. Or through Windows, select start/my computer, right click on the iPod, select eject.
If you have your iPod set to automatically sync with iTunes, right click on the iPod in iTunes, select options and if you have a check mark in the box marked “enable disk use”, remove it and your iPod should automatically disconnect after it’s finished transferring music.

Similar Messages

  • IPod say's "Do Not Disconnect" but still not recognized. Please help!!

    Hi everyone.
    Ok here's my situation.
    Im using a MacBook Pro (Mac OS X Lion 10.7.5)
    iTunes 11.4 (64Bit)
    iPod 4th Gen. (White 20GB 'Click-Wheel')
    After doing a system restore on my ancient dinosaur ipod 4th gen. (the white 20GB 'Click Wheel') and 'upgrading' to iTunes 11 i've had nothing but problems.
    So now when i plug in my ipod it charges fine and even say's "Do Not Disconnect" *BUT* there is no 'on my ipod' button. I cant see my playlists, add songs, delete songs or anything! I just want to 'DOWNGRADE' my itunes and have everything how it was before. I find this to be a science project in itself and no amount of searching youtube videos gave me a clear answer, it only made me more afraid and confused of going forward with this.
    I tried downloading 'sharepod' for MacBook Pro but this is pointless because it needs itunes to recognize the ipod for it to recognize the ipod. Ehh.
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    Im done doing the system restore and i just want to add playlists now. Why is this soo difficult? Someone please help a newbie out. Im great with computers and feel like i honestly should have never upgraded the itunes in the first place because i feel this is what is causing my problem. I've heard the older gen. ipods dont work as well with the newer versions of itunes although im not sure if there is any truth to that or is it just rumors. Either way can somebody please take me on a step by step of what to do next? Please with a cherry on top?

    Did you restart the Mac?
    Did you reset the iPod using the two button combo?
    http://support.apple.com/kb/HT1320
    If the above do not work, try putting the iPod into disk mode, and then connecting it to the Mac.
    http://support.apple.com/kb/HT1363

  • Ipod flashes "do not disconnect", not recognized in itunes source - Help!

    My ipod (2nd generation) continues flashes do not disconnect when connected. Recently upgraded to itunes 8. Have tried 5Rs including restarting service, renaming drive, reinstalling itunes, etc.
    Also ran diagnostic, all test pass except sync test. Please help, any thoughts?

    hi, thanks for responding so quickly. here's what happened:
    1. i connected the ipod to my laptop and the DND (do no disconnect) message flashed on the ipod screen.
    2. as u suggested, i clicked on itunes and tried to change its setting to automatic..it was on automatic already.
    *laptop showed update was completed but DND message still flashes on ipod. I decided to check if everything else was working.
    3. downloaded a song and when it was done i checked my itune page and library...song wasn't there.
    4. i clicked file, add file to the library, browsed and found the song in documents/music/itunes.
    5. clicked open then updated the ipod.
    *update completed, DND shows on ipod, clicked eject, took out the cable.
    6. menu showed on screen, all other songs were there expect for the last one i tried to transfer.
    i don't know what to do now...?? could it be broke?
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  • 40gb Ipod says "do not disconnect" all the time... please help!

    My 40gb ipod just says do not disconnect all the time when it is connected to my pc. itunes says the update is complete and my computer is recognising the ipod.
    please help!!!

    I'm having the EXACT same problem... it all started after I did the iPod software updater...
    HELP!!
    BTW - my iPod is the 20GB
    iPod is running fine (otherwise), but will not update, even though iTunes says update is complete. iPod screen continuously flashes Big Red Do Not Disconnect screen.
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  • Please help--Ipod says DO NOT DISCONNECT and I cant stop it-

    I wish there wasd someone I could talk to to walk me thru this.I was updating software, connected ipod and now the update is frozen, and I can't disconnect ipod. Help - I don't know what to do.

    Follow Michael's advice.
    The iPod will always show "do not disconnect" when attached to your PC because there is an active connection there. Think of it as being on the phone, if you pull the plug it will mess up the conversation.
    On the bottom right by your clock you should have a little green arrow. That shows you what USB devices are hooked into your pc. As long as you do not have the iTunes software open, you can double click that icon and it will show you a small grey window. You will a choice that says "USB Mass Storage Device". Click it once to highlight it and then click the "stop" button on the bottom of the same window. You will get a pop up balloon telling you that it is ok to remove the device (your iPod).
    If you have iTunes turned on, you will need to "eject" the iPod by either choosing eject from the file menu or right clicking on your iPod icon in the playlist (left side) of the iTunes software. There is an option in there called "eject iPod" which means that you are done moving files over and that iTunes can release the Ipod and you can use it.
    If you don't have iTunes open, just follow the first step. Don't plug things in during the middle of an operation as that will cause lock ups.
    Also depending on if you have USB 2.0 or not, the process of moving files and updating can be much slower so try to be patient.
    Hope this helps...

  • Mini help...do not disconnect

    Help...I got a new Dell computer two weeks ago, transferred my iTunes over just fine, and everything was working well until Sunday. Suddenly, my computer won't shut-down or restart while my iPod is connected. Also, iTunes does not always open on the first try. When it does open, it will read and update my mini once...then if I remove the iPod and reconnect it, it flashes a "do not disconnect screen" and it will not update. ITunes says that it is updating my iPod, but the mini does not update, and the light does not come on. I have the latest versions of iTunes and updater (loaded last night 1/16/06). Apple Cust. Service said that my antivirus software was scanning my iPod and that it was considered in use. I use AOL 9.0 security, and they say this is not happening. I have looked at USB ports and tried to disconnect from there but get an error saying that Drive e: (my iPod) is in use and can not disconnect. I have tried three different USB ports, and two different wires as well as a connecting dock. Any thoughts?
    Dell   Windows XP   Brand New Dell Jan. 2006

    the same exact things has happened to me! i plug it in, i it recognised, and "updated." but i look at my nini and it still says "do not disconnect." so i disconnect it anyways, and none of my new music is on there. i even left it there for a while with that message on the screen, and came back hours later and it was the same. is it broken? and if i have a warranty on it still, can i upgrade to a nano for some money (i forget how much)? somebody please answer this question!

  • URGENT HELP - DO NOT DISCONNECT!!

    Hi all.
    I've read the backposts on this and tried, but its not helped.
    Just plugged my iPod in to update and it came up with the usual "do not disconnect" sign on the iPod, however iTunes did not recognise that the iPod had been plugged in.
    Went through the menus to see if I could figure how to do it manually (couldn't), so just thought I'd try removing the iPod and see what happened, and its still sitting with the do not disconnect like it thinks its plugged in. This has been for almost 30 mins now and I'm worried its going to sit like that all night.
    It doesn't respond to shutting it off or the menu keys etc etc and although its now not even plugged in its sitting like it thinks it is.
    Any help??
    5th Gen 30GB   Windows XP  

    You have 2 options, if you can't get the iPod to eject from iTunes. The first is the Windows "safely remove" hardware button which is at the bottom right of your desktop, the other is to simply shut down the computer. Please do not disconnect the iPod from your computer while the "do not disconnect" is flashing. You may be a high risk of disk damage on the iPod.

  • Help ipod got do not disconnect

    I only bought my ipod today i have charged it up but i have a do not disconnect screen, i cant seem to do anything with my ipod, i cant figure out how to put music files onto my ipod,
    please please someone help me

    To put music on your ipod: click the song you want to put on your ipod and drag it to your ipod icon on the left hand side of the screen.
    To disconnect your ipod: click the little arrow to the right of your ipod icon and wait until the ipod goes to the main screen.
    Hope this answered you questions!
    kEat0n

  • Help please :) with do not disconnect.

    I disconnected my ipod and I still get that "Do not disconnect message" And it doesnt even flash.
    Can somone please help me with this

    Try Resetting your iPod. Hold down the MENU and SELECT (centre) buttons for five or ten seconds until you see the Apple logo appear then the menu button to go to the normal display. Have a look at this link as well:
    iPod won't turn on
    iPod stops responding or will not waken from sleep

  • "Do Not Disconnect!?" "Firmware. Disk Write Error" ???????? Help Please

    Ok, heres the deal. I restored my ipod...but now it contiunes to have a "! in a triangle shape" sometimes refferes to as a "sad ipod" Well ive read the Whole Freakin Apple Site tryed the "5 R's" they say to try and others but still the same thing. And as a resul of Restoring My ipod mini it will not connect to itunes. It continues to say "Do Not Disconnect" on the ipod mini screen.(This is very very annoying) Then in itunes it will say "ipod updater" or something or that sort...(now get ready this is the biggest twist) so i click update....wait a sec as it connects..then it says...(ok here it is) "Firmware. Disk write error"...all at the sametime my ipod is displaying on its screen "Do Not Disconnect".........well im baffled so if anyone can please help me...i would repay them with my life....Im literaly dieing without it.
    ipod Mini   Windows XP Pro  

    “Firmware Update Failure” Possible Solution
    -- Disconnect the iPod
    -- Right click on "My Computer"
    -- Select "Manage"
    -- Select "Device Manager"
    -- Expand "Universal Serial Bus controllers"
    -- Right click on "Enhanced PCI to USB Host controller"
    -- Click on "Disable"
    -- Click "OK" to accept changes
    Run the Updater software (Start==>Run==>iPod) and wait till it says to "Plug in an iPod to update it"
    Plug in the iPod and wait (for a long while). It takes awhile because you are now running at USB 1.1 speeds. When it finally shows up, do the "update" or "restore", which ever you were trying to do.
    You can try to re-enable the "Enhanced PCI TO USB Host controller" after you are done running the Updater software and try to copy your songs and pictures to the iPod. This may or may not work. If not, revert back to USB1.1.
    See: iPod not recognized correctly on Toshiba laptop

  • Help with the DO NOT DISCONNECT frozen

    I had just buy my ipod and I disconnected it by mistake while the sign DO NOT DISCONNECT was flashing. Now when I plug it it doesn't do anything. The Do not disconnect sign is frozen there and I can't reset it. Did I brake it? Is there anything I can do? Thansk you for helping me.
    Elisabeth

    First, try "resetting" the iPod.
    For mine, that means turning Hold on then off, then holding down Menu and Centre buttons together for 6 seconds.
    You should then be able to disconnect it.

  • Help: ipod won't connect, display screen reads do not disconnect

    my ipod doesn't show up in iTunes and I've already uninstalled and reinstalled four times. When I connect it, it keeps saying "do not disconnect" and and the battery even looks low now when it was recharged not too long ago. Sometimes I could see it in the Windows My Computer when I tried to reinstall several times, but right now I can't. I cannot sync the songs I want since it doesn't show up in iTunes...
    It used to work fine on this computer but recently my sister plugged her iShuffle into my computer to get access to the songs I have. Now when I plug in my ipod mini, it doesn't show up and I can't sync more songs.
    Twice after I reinstalled iTunes, it showed up and then acted as if it was copying the songs, but when it finished, nothing was there...
    Another time it froze on me,but now it is unfrozen.
    I currently have nothing on my ipod.. not even my old songs
    I've already tried all the options in the help section relating to this topic, but nothing works...
    Please help!
    Thanks
    hp pavilion ze4125   Windows XP  

    If you don't have iTunes installed, it will just sit there saying do not disconnect. Is the little charging lightning bolt on the upper corner or does it eventually change to a plug symbol? If so, it is charging fine. Now all you have to do is manually eject it from the Windows environment.
    In the future, if you configure the iPod to Enable Disk Mode, it will show up as a disk drive on the computer and you can eject it as such. Right now, you should still be able to find the device on the system and eject it.
    Patrick

  • Disconnected ipod when said DO NOT DISCONNECT, now its not working.  help?

    I was in a rush and I disconnected the ipod from the dock (which is connected to the computer via the USB cord) even though the ipod had the red circle with the line through it saying “DO NOT DISCONNECT”. When I tried to use it afterwards, the screen was frozen with the “DO NOT DISCONNECT” screen blinking. I couldn’t even turn the ipod off. The battery ran out, and the ipod did eventually shut off a few hours later. When I then plugged it in to the roadtrip in my car to try and recharge it, the black and white apple screen appeared for a few seconds, then a screen with a sad ipod face and an exclamation point appeared with www.apple.com/support/ipod underneath it.
    When I got home, I plugged the ipod into the dock again, but itunes did not recognize that the ipod was plugged it. But when it was plugged into the dock, on the ipod screen there was a picture of a battery with a lightning bolt on the left side of it and a small part of the left side of the battery was filled in black. It did not blink or anything.
    I read online a few things I could try and I did try resetting the ipod, but it didn’t work, it just showed the black and white apple, then the www.apple.com/support/ipod screen. I even tried pressing the Select and Play button, and nothing happened. I also uninstalled/reinstalled itunes, but that didn't work. and since itunes won't recognize that the ipod is plugged in, i don't know what else to do.
    My computer does not even recognize that the ipod is plugged in either since nothing shows under “My Computer” regarding the ipod.
    hopefully, someone can help. if not, what do i do? can i send it in? if so how long does that take and how much does that cost?
    i'm kicking myself now for being so stupid!
    Jen
    iPod Photo 60 GB   Windows XP  

    I had this same problem but it ended up that my computer wouldnt do anything with my ipod. Load songs or anyhitng. I had to go next door to my neighbors and use there computer. Try it on another computer and if it still deosnt work try calling apple.

  • Help with first use of nano - continual do not disconnect message

    Hi,
    I have connected my ipod nano for the first time to my computer - a message advises me that i am not using a hi-speed port and i have the message "do not disconnect" - my question is will the use of this port eventually start up the installer of itunes etc and if not will i damage my ipod if i disconnect it from the computer?
    Many thanks
    Angela

    Hi Angela!
    When your iPod displays "Do Not Disconnect", it is not safe to just unplug it right now (yes, it certainly could damage future connection ability from your iPod to your computer if you simply disconnect it right now).
    You'll need to first eject your iPod before it is safe to disconnect it.
    You can eject your iPod through several ways, including the Safely Remove Hardware program, found in the System Tray Icons in the bottom-right area of your screen. Select "Apple iPod" and click on "Stop".
    For more info on this subject, see if these Support articles help you:
    About the Do Not Disconnect and OK to Disconnect screens on your iPod
    Safely Disconnecting your iPod
    I hope this helps you,
    -Kylene
    If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

  • Please Help me! I am stuck on the "Do not Disconnect" Screen!

    I Unplugged my Ipod Nano from my computer! and the Do not disconnect screen still shows! I have tried everything! Please help!!!!

    Same problem--please let me know how to fix this. I
    have reset Ipod, Updater says there is an internal
    error. Don't know what to do!
    Have you seen this?
    iPod Updater for Windows: "Internal manager error" occurs when restoring or updating iPod
    btabz

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