Do not get iforgot reset email
Hi, my mother forgets her password continuously so she has reset her password several times. Now the forgot password doesn't work anymore.
What do I do now? I looked in junk, spam and everywhere.
cbdsouth wrote:
I have a similar problem with two iPads used by teachers. There has to be a way to fix this issue!
You tagged onto an older post. If you want an answer to your specific question, you need to create a new post. By creating a new post, you will receive emails when helpers post responses.
That said ...
Talk to Apple Support. A Senior Advisor could unlock the device as long as you are able to provide the device serial number and proof of purchase.
The direct number for Apple’s Support is (800) 694-7466
Streamlined email process for removing activation lock
AppleCare has announced a new process to assist institutions with returned devices which may be activated locked. For customers who experience this for the first time please call AppleCare at 800-800-2775 so that the process and needed documentation can be explained. After the initial call customers can email with the required documentation for all Activation Lock Removal requests.
Cheers, Tom
Similar Messages
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Not getting password reset email.
I've tried multiple times to get the email and even tried the steps in the password assistance post, but I'm having no luck... Is there anything else I can do?
Hello Nintenwhoa,
Welcome to the conversation here on the Best Buy Unboxed forums! I feel as though most people have experienced some login troubles at some point or another, maybe even multiple times. However, this doesn’t make them any easier to deal with when they do occur. I am sorry for any inconvenience this may have created and I hope I can help fix this for you.
The steps mstng mentioned above may help, but if you are not receiving the email and have followed some of the common troubleshoot steps to no avail, we may have to try something else. With the information you supplied here on the forums, I was able to locate your My Best Buy account that is linked to your BestBuy.com account. I have submitted a manual password reset for you, which has triggered an email with a link to reset your current password. This link will remain active for two hours from the time the email was generated; be sure to check your spam/junk folder for this email if you don’t see it in your standard inbox.
In the event you are unable to react to this email before the link’s expiration or you don’t receive that email either, please let me know so we may explore any other possible options for resolution.
Hope this helps! -
I am making my first purchase on iTunes and since it is my first purchase, the security questions were asked. I forgot the answers to the security questions and requested for an email to reset my answers. It has been three days now and I still haven't received any email. Can somebody help me?
If you aren't getting the email, and you've checked the spam folder on your rescue email account as well as the inbox, then you could try contacting iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
I have a old firefox account and I cannot sign on too. I made new account just to ask a question. I tried to sign in with old emails, but did not get any reset information back. How can I recover old information?
Backing up and restoring your Profile should have included your bookmarks.
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
That looks like a JSON bookmarks backup file, from 11-01-2012. Did you try '''restoring''' that file?
https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them#w_using-a-bookmark-backup-file
Never messed with JSON files other than viewing them on a few occasions out of curiosity. There are no line breaks which make them very difficult to read.
As far as working with that file in {like} NotePad goes:
A. use Find / Search for each indecent of a '''"uri"''' string, then "copy and paste" the uri into another text file, and then move on to the next "uri" string.
B. use a text program where a filter can be set for the "uri" field in the JSON file for a line break or to "scrape out" the "uri"s only for display or export to a list of uri's.
Or try using an online JSON editor like this, to try to display only the "uri" field.
https://www.jsoneditoronline.org/ -
I forgot my Apple ID password. and I tried to rest it but I don't get a reset email to change the password. What do I need to do to return the account. (I need the specified account because I bought apps with it.)
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
I forgot my answers to my security questions and I'm not receiving my reset email I need help soon because I have $15 on my account please help ASAP
See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
Cheers, Tom -
I am not getting the verification email ... i changed from yahoo to a gmail for apple id...have sent it several times and I'm not receiving in gmail
Did you check your gmail account to see if it is working OK?
Are you sure you didn't make a typo when you entered the gmail address as a change? -
Why I do not get the verification email?
I do everything you ask me but not up to my email verification message, if I can use face time and others but not the iCloud .... Because I happen? How I can fix it?
I do not get the verification email from my account?Welcome to the Apple community.
Look in your junk folder. -
request the code for the exchange of Mac OS X Mountain Lion, on 25 July and still I do not get the validation email, what should I do?
ANYBODY HELP ME!!same problem here.....
anyone can help? -
I don't remember my answers to the security questions, and have not received the reset email despite several attempts?
Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support -
Hi,
I'm on OS 10.7.5, and recently am not getting every email sent to me.
I'm getting lots of email, but I know I'm not receiving others.
Any ideas?
thanks so much, Terinyc1Greetings Tyryja3,
Thanks for contributing to the Apple Support Communities.
If you are not able to verify the email address associated with your Apple ID (iCloud account) because you have not received the verification email, the troubleshooting steps on this article can help:
If you didn't receive your verification or reset email - Apple Support
Sincerely,
Jeremy -
Not receiving password reset email
Hello,I am trying to reset my skype password, but i am not getting the email, after i follow the reset steps.Anyone has a solution to this or any way to recover my account? thank you
Hi there alexusya,
Shopping on BestBuy.com should be pleasant and should not cause you any frustration. I'm sorry to hear you've had such trouble with logging in to gain access to your account and My Best Buy memberships. Using the information you registered with the forum, I was able to locate your BestBuy.com account and noticed we have some duplicate information in our system. I've consolidated the information, as duplicate info can sometimes cause the trouble you have been having. I would encourage you to try signing in again and let me know if you continue to have trouble.
Sincerely, -
Don't get password reset email from Mozilla
I filled in the 'please reset my password' form 3 times and still do not see any password reset email. Over the weekend all my bookmarks disappeared and the solution apparently is to logon and perform a Sync reset. But I can't do that without my password. How can I get my new password link? I use gmail and my spam folder has no reset email. Is the Firefox password reset service working?
I forgot to mention for future finders of this error report. If you click on the 'Server Status' button that appears at the bottom of your FF screen (I'm running v15.01) you are taken to a web page showing there is supposedly nothing wrong with the Sync servers and a link to send in troubleshooting information. That link is[http:// http://blog.mozilla.org/jv/2011/10/03/help-mozilla-services-operations-debug-whats-wrong-with-sync/ http://blog.mozilla.org/jv/2011/10/03/help-mozilla-services-operations-debug-whats-wrong-with-sync/] and if you follow the procedure and send in the info it sounds like they are supposed to follow up with you debugging your Sync issue. So far the follow up has not occurred for me.
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what the heck, i want to change my security questions but im not getting the emails that allow me to
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97505) -
How to get into my Itunes Account when I do not get a forwarding email
I have a ITunes account for many years, but suddenly it does not let me log on. I did it both ways to get in: The email version, which does not send me any email. I tried it about 50 times over the last 2 month, never made it into my inbox. Also, I tried to recover my password with my birthday, which was also not working.
Yes, I opened a new account for right now, but I have lots of purchases that where made through this account and would love to get them back.
Please anyone help me...I don't know I am getting older, but this os very poor customer service chating instead of talking with a real human being.
ThanksTry this discussion...
https://discussions.apple.com/message/21889182
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