Do not give up to reset questions

Do not give up to reset questions.

Nuttapon maartlerd wrote:
Do not give up to reset questions.
1)  Apple ID: All about Apple ID security questions
If necessary...
2)  See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • How do I change my password if I can't answer one of the security questions. iCloud does not give me a reset option of questions or email to my account to start over

    I want to change password of my ICould. It keeps asking me security questions which I never remember setting up and thus can't answer them correctly. There is no option to reset questions or for email to my account for reset. Any help?

    I found it, but only on the "outside"...before you sign in. Once you are signed in, it is not there. (Now, I might be overlooking it or be crazy, but I can't find it)
    I know many people love all the bells and whistles of modern computing...but I want it as simple as I can have it, and more and more I find these this simple task becoming more difficult.
    Oh well, thanks for your kind response.

  • HT5312 Not getting email to reset questions?

    I have purchased an itunes card and uploaded it.  My iphone wont allow purchases until i enter the answers to the security questions.  I have forgotten them and pressed the send email link and it comes up with a green tick but i never get the mail.  Help

    If it hasn't arrived after a few hours and isn't in a spam filter, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (90642)

  • How do i reset security questions if i don't have a rescue email address and does not give me an option to set up a rescue address...

    how do i reset security questions if i don't have a rescue email address and does not give me an option to set up a rescue address...would I have to delete my apple ID and start again using old ID?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 i can not remember the answer to my security questions and it does not give me an option to have my answers sent to me. can someone help me with this?

    I am trying to log into my itunes and I put my apple id and password in and it wants me to answer the security questions and I know one of the answers but not the other.  and it does not give me an option to reset the questions or have them emailed to me.  Any suggestions?

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions; nobody on these boards can.
    (90863)

  • Retake Quiz button not resetting questions

    Hi all
    I have a quiz with 7 questions, all single-answer questions.
    When the quiz results are displayed, the Retake Quiz button is displayed if they have failed the quiz.
    Upon clicking Retake Quiz, it takes me back to the start of the quiz, however, the previous answers given have not been reset and the question is greyed out.
    I've been reading various posts on here, indicating that similar things are happening, however I couldn't find the reason with the quiz settings that I have:
    Quiz is set to Answer All.
    Quiz is set to Allow Backward Movement.
    Quiz is set to allow 100 attempts on the quiz.
    Quiz is set to display Retake Button.
    Each quiz question is set to allow 1 attempt.
    I thought that by increasing the number of attempts allowed on each question that this would solve it, but this just allows me to keep trying on each question until I hit the right answer, and does not seem to solve the problem.
    I'm really not sure as to why, when using the Retake Quiz button, it is not resetting the quiz.
    Any help greatly appreciated!
    regards
    Loraine

    Hi again
    I have now changed the settings in the quiz as per Lilybiri's suggestion. I now have the following quiz settings in place:
    Quiz is set to Required - the user must take the quiz to continue.
    Quiz is set to Allow Backward Movement.
    Quiz is set to allow 100 attempts on the quiz.
    Quiz is set to display Retake Button.
    Each quiz question is set to allow 1 attempt.
    Captivate 4  - AS 2.
    After answering all the quiz questions, and failing, and clicking Retake Quiz button, some of the answers remain greyed out. It will not let you click Reset and will then automatically move on to the next question slide.
    There doesn't seem to be any rhyme or reason to it... sometimes the correct answer remains greyed out, and sometimes an incorrect answer remains greyed out. Sometimes when I click Retake Quiz none of the answers are greyed out, but then if i keep failing the quiz, the answers begin to appear greyed out. I have double-checked that i've set the number of attempts on the quiz to 100.
    I have also tried using the Back navigation button within a quiz, to go back and change my answer, but the answers remain greyed out, and pressing Reset makes no difference.
    It seems the only way I've managed to get a 'clean' retake at the quiz, is to exit from the e-learning, then go back in to it. But this is not going to be an acceptable method, when my company want to give learners the option to retake the quiz only if they fail, and not redo the whole package to get to the quiz at the end.
    Loraine

  • HT201363 I cant reset my security questions and answers. Every time I try to have the reset link sent to my rescue address all it does is ask me to verify the email. I keep doing this and still it wont give me access to the reset questions

    I can't reset my security questions and answers. Every time I try to have the reset link sent to my rescue address all it does is ask me to verify the email. I keep doing this and still it wont give me access to the reset questions. Anyone know what else to try?

    Jaisah 2nd gen ipod touch wrote:
    ... All I want to do is reset my security questions because I created my account about 7 years ago and I cant remember the answers ...
    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • Hi I want to change your e-secret questions because I forgot the answers I have tried sending reset questions on my mail and I have not received mail

    hi I want to change your e-secret questions because I forgot the answers I have tried sending reset questions on my mail and I have not received mail
    New mail that I want is [email protected]
    Alternative to the Old one

    From  King Penguin
    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

  • HT5824 When I log into icloud, I click on advanced and i want to reset my photostream but it does not give me the option. Any advice??

    I am trying to delete photos off my photostream. I have logged on icloud.com and clicked advanced and then I was told to click on reset photo stream. When I click on advanced, it does not give me the option for reset photo stream. Any suggestions?

    Welcome to the Apple Community.
    That option was removed some time ago. You can delete any photo from photo stream on any device where you are logged into your account.

  • What should i do if i can't remember my security question's answer because i do not have a safety email for apple to send the reset question link? my safety email got deleted :(

    what should i do if i can't remember my security question's answer because i do not have a safety email for apple to send the reset question/answer link? my safety email got deleted

    Your only option will be to contact iTunes Store support and see if they can help you.  Click on this link and choose the Account Management option, and create a new case with iTunes Support. 
    Good luck!

  • I do not know how to reset or find the secruity questions on my iPhone

    i do not know how to reset or find the secruity questions on my iPhone could someone please help

    Some Solutions for Resetting Forgotten Security Questions

  • My Apple ID asks for answers to security questions which I never input. I have searched how to reset my security questions and have found that the option below where your answers are to be input to reset questions does not exist on my iPhone 5c

    My Apple ID asks for answers to security questions which I never input. I have searched how to reset my security questions and have found that the option below where your answers are to be input to reset questions does not exist on my iPhone 5c

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (114119)

  • HT1688 There is a problem with both iphones registered to me (my childrens) they cannot access (buy)songs or apps - we have tried to by answering security questions but will not allow me to reset

    Neither our my kids iphones will allow them to purchse music or apps...it takes them to security questions which we tried to anwser but keep coming up wrong...will not allow me to reset them - help

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • HT1420 itunes- going into my account it does not give me the option to authorize my new computer

    we just got a new computer, it will not play any of our music, and when i go to authorize it, it does not give me an option to do that.  can anyone help?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97597)

  • When i try to buy something it gives me my security questions i put them in right but saying they are worng i try to send me a email of the answers from itunes but it near shows up in my email?

    when i try to buy something it gives me my security questions i put them in right but saying they are worng i try to send me a email of the answers from itunes but it near shows up in my email?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105412)

Maybe you are looking for

  • Skype has stopped working error

    I reviewed some FAQ but can't find the anwer. The genius answer is highly appreciated! the following is the log: Faulting application name: Skype.exe, version: 6.22.64.106, time stamp: 0x546b294c Faulting module name: Skype.exe, version: 6.22.64.106,

  • Permission issues in sql window authentication

    Is it possible to grant a Windows group access to SQL Server rather than individual Windows logins  which has only read/write permission on table data in sqlserver.I am getting error while logged in by using window authentication.

  • Application/object halts for (exactly) 1 hour

    One processing object of my application occasionally halts for exactly 1 hour (60 minutes) and i wonder what the reason can be. The application itself is multithreaded and can run multiple threads. The application itself doesn't halt (log entries) bu

  • HTTPS sites are not blocking TMG server 2010

    Hi I 've create a rule from URL Set . in this I 've put the address 1. *.example.com/* 2. https://www.example.com/* 3. http://example.com/* but here http://example.com/* is blocked by TMG server 2010 and  "https://www.example.com/* " is not blocking.

  • Transfer ALV Output through Function Module

    Hi All, I have a requirement where I am dealing with two systems. 1) There is a report program which run in ECC Server and it makes an RFC Call to trigger another program in APO Server 2) The target program generates an ALV Output and I just want to