Do not have admin password MacBook Pro 10.6.3
Do not have admin password 10.6.3. Need to prep laptop for sale.
Insert install DVD and format the HD and install the appropriate OSX version. See:
What to do before selling or giving away your Mac
Similar Messages
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how do i reset my mac completely? I have parental controls and cant seem to get to time machine cause i bought the computer with parental controls on it and they did not have the password. How do i completely reset my macbook pro?
If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I have a new macbook pro that did not have a disk, OS X lion 7.3.4 was pre installed so how can i change the administrators name and password, it did not migrate properly from my hard drive.., now there is some mysterious administrator name and or password??
See #5
Step by Step to fix your Mac -
I have owned my MacBook Pro for several months without having any problems with it. Recently I am having trouble with my Yahoo Mail. I can open it fine, but 2 out of 3 times when I try to actually open a message, the spinning ball comes on the screen and does not stop. Sometimes, I can log out or force quit and come back in to my account and use it. Other times, I run into the same problem. Any suggestions?
Killerfinch wrote:
My new yahoo account nestles comfortably in iCloud on the mine iPad.
No, your Yahoo account is not in iCloud (which only handles iCloud mail), it is in Yahoo, and the Yahoo mail account is on your iPad.
But the MacBook Pro will have none of it! I write this question now as I fear that I will be totally demented very soon and unable to formulate my thoughts clearly!
Get the correct settings for your account from Yahoo and set it up manually.
By the way, I also find the "password" issue problematical. It seems Apple want my Apple password rather than my eMail password. All very confusing.
That would depend on what you are trying to do. -
I have a new Macbook pro and can't recall the password I used with my Time capsule - How can I (ideally) retrieve or possibly change the time capsule password?
Remember security on a TC is an illusion.
Simply press the reset button for 1-2 sec.. you must not do too long .. it will then hard reset.. but soft reset will revert all passwords to default for 5min. ie TC password is now public.
Remember this the next time because anybody at all can change your passwords.
Once into the TC you can then open the view passwords if you wanted any weaker security. Click and open the TC.. and click on edit.. then go to the top menu..
Voila .. all your passwords in plain sight to any Tom Dick and Fred. -
Hi! I have a new MacBook Pro, but I haven't been able to put iTunes on it even though I have used it for years on my iPhone, iPad, and two Windows desktops and two Windows laptops. I keep getting the message that "I am exceeding my iTunes account limit of 5 computers (not counting my iPhone and iPad, which are explicitly excluded from the count according to the message)". As anyone can see, I only have 4 computers, so I should not have any problems with installing iTunes, but this same message says that I need to deauthorize at least one computer or maybe I have extra authorizations on a computer.
I can't even find a list or map of the computers on my iTunes account! Please, somebody help ASAP!!!!! Thanks!!!!!
Murray in Atlanta
**** cell
Message was edited by: lmfj20001
<Personal Information Edited By Host>Deauthorize all of your computers and authorize the computers you use.
http://support.apple.com/en-us/HT6283
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Best. -
Hi I have a recent macbook pro 12" (bought in april 2012) model number A1278. I'm trying to connect to a 23" apple cinema display (A1082) this currently is not working - i've bought an additional Apple MB570ZA Mini DisplayPort to DVI Adapter - no luck!
im not sure what to do next - can anyone help?
im running OSX 10.7.4Hi There,
I have had the exact same issue but with a projector.
The issue lies with Mountian Lion 10.8.2.
I tried many a combination with no luck to get HDMI working.
Took my mac into the apple store and came to the conclusion it was the software, so I asked them to install 10.8 onto it (this is destructive so a backup is a must)
Bought my macbook home and voila, now displaying through my projector.
There is a small graphics update after 10.8.1 which seems to be the cause.
Hope this helps.
Thanks. -
My left arrow does not work on my macbook pro(model A1226).
I have reset nvram, performed a safe boot, pulled the cache to desktop, replaced .globalpreference.plist, & tested all other keys with "keyboard viewer" (all other keys work except for the arrow).
In addition, I have gone thru all the recommended checks with universal access and have booted from snow leopard dvd and the left arrow still does not work.
I have tried using the left arrow key in all of applications I use such as: excel, ms word, address book, calendar, iphoto, terminal, & highlighting an icon and using the arrows to move to another selected icon.
Here is the kicker! In addition, I purchased a logitech solar bluetooth keyboard and the arrows work fine with my ipad but do not work when paired with the macbook pro. All other keys work fine on the macbook pro using the bluetooth keyboard.
I believe this says that the problem is not in my macbook pro keyboard. So where can it be?
Can anyone think of any other rabbit holes I can search?
thanks and regards
vats3I would also like to add that I've reverted the two cd drive and hard drive mods I did and the laptop is back to factory hardware and there is 0 corrosion or mold visible.
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since upgrading phone to iOS 5. I have an old macbook pro and it is running snow leopard OS 10.6.8. I have a minimum of 40 recurring events per week, several of which change. I use the information to schedule future appointments based on those changes and it's causeing a major problem to not have the changes sync. Any help would be very much appreciated.
Did you try to replace the calendar info on the phone with the one on your Mac? You can find this option in iTunes/Info pane, Advanced section.
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I have the new MacBook Pro from late 2011. "the one before the new ritina display" i have a cannon gl2 video camera which is mini dv. when i plug it into my mac via firwire 800 it does not show up in the iMovie. i have set the settings on the camera to vcr mode and changed it to av->dv out. when i click on the import from camera on imovie it doesnt even show my camera in it. it just gives me the option to import video from my facetime camera. the camera is turned on the wires are connected i know for fact that its a firewire and not a usb. i know what they each look like. i bought the firewire cable and it was marked down cause it was an opened and used item. would it be possible that it could be deffected and if that is not the reason what other options do i have?
I would say that odds are high that you have a bad cable. Maybe that is why they returned it.
I would suggest trying a different firewire cable.
You can find Firewire cables inexpensively at monoprice.com. You need a 4 pin to 9 pin firewire cable.
Here is a link.
http://www.monoprice.com/products/subdepartment.asp?c_id=102&cp_id=10301
Other things to check:
Is your camera plugged in to wall power (not to batteries only). Must be hooked to an AC power source to import. -
I have recently updated my OS from Leopard to Snow Leopard but now my external hard drive and even my iPhone are not recognized by my Macbook Pro! Anyone have a suggestion??
Zap the PRAM and Reset the SMC, then try again. If the problem remains, update to 10.6.8 and repeat.
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I have a new Macbook pro. I downloaded all previous Itunes purchases and then sync my IPhone. The New songs that I purchased today appear on the IPhone however it will not play. How do I fix the issue with my IPhone?
Hey Etti101,
I'd start off your troubleshooting process by deleting and redownloading the songs:
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
Delete the purchased song that is exhibiting the problem from your iTunes library.
Click on the Purchased link in the iTunes Store to view your previously purchased music.
Download your previously purchased song from this list.
via: Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Regards,
Delgadoh -
I have a new MacBook Pro with OS X Lion 10.7.4. The DVD player does not have a feature to store film clips. Why? This is useful for my work and I had it on my older computer? Why the loss of capacity?
I cannot recall the DVD player ever being a place to "store" videos - it is simply an app to play videos.
If your machine is new, then iMovie should be included as the "shrunk" version of iLife is included with Lion (iMovie, Garageband, and iPhoto). However, iMovie is not a place to store videos either - it is a video editor. You import your clips and edit them in order to then burn to a DVD or share via a social media site.
Have you considered simply dragging the clips to your folder "Movies"? That would be a great place to just store them (please be aware that videos are usually large files, so keep your hard drive space in mind so you keep a minimum free and available for the OS to operate properly): -
i have formatte the macbook pro 13 as it was slow and with boot camp,at the time of format sesstion stopped at 61% and was asking 6 hours to
complete.this was for 24 hrs on condtion so i skipped and now i find only 150 gb reserved for boot camp,where 350 allocated for mac is missing
pl advise the solution
i wish to install maverick so i started this on my 10.6.8 verstion macbook
thaks and regards
Dr srinivasUse the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps. -
Have most recent macbook pro connected to thunderbolt via thunderbolt cable. Occasionally when I close my laptop the thunderbolt display goes black and does not come back on---even in response to keyboard. Help
Hello QuinnDev,
Thank you for posting in the Apple Support Communities. It sounds like you are trying to use your MacBook Pro with a Thunderbolt Display in closed clamshell mode (MacBook Pro closed), but sometimes the display doesn't stay on. I found an article that talks about closed clamshell mode. You would have to fulfill the following requirements to use your display this way:
Requirements for closed display mode:
Power adapter
External keyboard, mouse, or trackpad
External display
You can find all the steps and the full article here:
Mac notebooks: How to use your computer in closed clamshell (display closed) mode with an external display
http://support.apple.com/kb/HT3131
I hope this helps!
All the best,
Sheila M.
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