DO NOT LOAD MacKeeper Helper

I have spent the last two days fixing a hacker that used my iCloud via MacKeeper Helper to download all my information, mess up my computer, and attempt to steal my bank information, Last night, the perpetrator attempted to withdraw thousands of dollars from my bank account but thankfully was caught. Once I got the Mac back from the repair shop, I was informed that the hacker used MacKeeper Helper as a way to collect all my information for months and then activated when it had enough to steal my information. Primarily, it hacked into iCloud and starting exporting ll my bank information, shutting down my computer by accessing the administrator password. BEWARE!

Beware of MacKeeper period:
https://discussions.apple.com/docs/DOC-3036
And all system cache cleaners. Your only regular routine software you need is a backup software.
And if an e-mail or Facebook message sounds too good to be true, it in all likelihood is.

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Have had to re-install everything on my computer but Photoshop elements 11 disk will not load. Help?

have had to re-install everything on my computer but Photoshop elements 11 disk will not load. Help?

you can download the installation file,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.<

Dreamweaver CS5 Errors, translators were not loaded Please Help!

Hi,
Recently my computer had problems, I had to install Windows7 instead of Windows Vista.
whenever I open "Dreamweaver CS5", I have this pop-up error message:
The following translators were not loaded due to errors:
ASP.htm: has configuration information that is invalid.
ICERegions.htm: has configuration information that is invalid.
SpryWidget.htm:has configuration information that is invalid.
and whenever I try to open any html file for editing or saving with "Dreamweaver CS5". I have this pop-up error message:
While executing onLoad in _beforeSave.htm, the following JavaScript error(s) occurred:
In file "_beforeSave";
beforeSave is not defined
It irritatingly pop-up and i can't work.
Any help will be greatly appreciated.
Alice

Have you tried anything from here: Troubleshoot JavaScript errors | Dreamweaver CS4, CS5, CS5.5, CS6

Itunes store will not load please help

I am having a lot of trubble itunes store will not load can anyone help please help

I had the big stupid NoN response from the Itunes store and spent days researching. Begin at
http://www.apple.com/support/itunes/troubleshooting/
Lotsa good stuff there.
In the end I found a software conflict with Speedbit's SpeedOptimizer v2.xx aka SPO.exe in my taskmanager's process list.
I found that by watching Norton Firewall complain about stuff while running in ADVANCED mode.
Happy hunting.

Aiport connecting, but pages not loading. Help!

Hey gang,
Have brand new IBook G4. When I'm in range of free Wi-fi, AirPort says I am connected but when I open Firefox, pages will not load. Tried Safari also with same result. Please help me and tell me what I'm not doing right! Cheers!!
thisisjoe

thisisjoe, Welcome to the discussion area!
Checkout KB 106798, Mac OS: Troubleshooting "A connection failure has occurred", "The specified server could not be found" or Similar Messages.

My fcp will not load please help!!!

i installed waves plugins for my protools tdm system and some how it has affected my fcp. when i try to load it, fcp stays stuck on loading audio filters. i tried reinstalling fcp, i tried trashing the preference folder and restarting ,but nothing helps. does anyone have any ideas? also itunes and quicktime are not loading i think these problems are related.
[email protected]

The same thing is happening to me on my G4. I don't have any third party plugins. In fact, i have looked in the application support folder and i can't find any audio plugins for FCP. I have reinstalled it several times and everytime i open FCP is stalls during the load menu. It always stalls when it starts loading audio plugins. Sounds like we have the same issue. Hope someone can help. Thanks.

Transitions will not load - PLEASE HELP!!

I've been dealing with this for some time ... when I'm in the edit window and click on transitions, they will not load. I've spent a lot of time online with support and got only temporary use of transitions. The first time I visited support, the tech was able to take control of my computer and get them working. That lasted for a few days, then they quit working again. I went back to support and a different tech didn't get me all the way through the process, and ended the session after telling me to remove and reinstall, which I did (again). Still, there is no functionality of transitions. They appear to be loading, but I've waited up to 30 minutes before I've clicked out. Please, can someone help me out?

The red lines that Steve was referring to, are when you drag your Clips to the Timeline, prior to doing any editing.
It is natural for red lines to appear above Clips, when any overlay, or Effects are added to the Clips, such as a Title, a Transition, or any parameter/Keyframing done to the Clip. That indicates that for smoothest playback, one would want to Render the Clips (or Timeline), for the best playback.
Having an HP, I would go to HP's Web site, and check for a newer video driver.
Steve's question on the screen resolution is a good one, as to get the full display of the GUI, there is a minimum screen resolution.
Good luck,
Hunt

Aperture not Loading please help !

hi there, installed aperture on my Imac 27" 2.7 i5 8GB. with mavericks. It will not load and i keep getting this problem report.
Please help !!
Ohh Yeah i have iPhoto 9.5 installed too. if that makes any difference ?
Process:         Aperture [563]
Path:            /Applications/Aperture.app/Contents/MacOS/Aperture
Identifier:      com.apple.Aperture
Version:         ???
Build Info:      Aperture-451092000000000~1
App Item ID:     408981426
App External ID: 59212633
Code Type:       X86-64 (Native)
Parent Process: launchd [173]
Responsible:     Aperture [563]
User ID:         501
Date/Time:       2013-11-10 20:28:59.723 +0100
OS Version:      Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 6F1047BA-CC4D-58C0-1EB3-62BAB25E5057
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
Referenced from: /Applications/Aperture.app/Contents/MacOS/Aperture
Reason: image not found
Binary Images:
    0x7fff6bc56000 -     0x7fff6bc89817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
    0x7fff8a4df000 -     0x7fff8a4dffff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x7fff8af20000 -     0x7fff8af69fff com.apple.CoreMedia (1.0 - 1273.29) <4ACD30BA-E9FE-3842-A8B7-E3BD63747867> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
    0x7fff8ca05000 -     0x7fff8ca6fff7 com.apple.framework.IOKit (2.0.1 - 907.1.13) <C1E95F5C-B79B-31BE-9F2A-1B25163C1F16> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x7fff8cdf3000 -     0x7fff8cdf3fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x7fff8ce62000 -     0x7fff8cffeff7 com.apple.QuartzCore (1.8 - 332.0) <994D1E0A-64B6-398C-B9A2-C362F02DE943> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x7fff8dc9c000 -     0x7fff8dc9cfff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x7fff8e740000 -     0x7fff8e740fff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x7fff8e741000 -     0x7fff8e876ffa com.apple.WebKit (9537 - 9537.71) <8A07478D-B2CA-3724-81E4-ADC10E1AD3EA> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x7fff8f4fe000 -     0x7fff8f599ff7 com.apple.PDFKit (2.9 - 2.9) <AD968A31-6567-30A7-A699-154C88DB56D0> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
    0x7fff90119000 -     0x7fff90119fff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x7fff9076d000 -     0x7fff90952ff7 com.apple.CoreFoundation (6.9 - 855.11) <E22C6A1F-8996-349C-905E-96C3BBE07C2F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fff91224000 -     0x7fff91232fff com.apple.opengl (9.0.83 - 9.0.83) <AF467644-7B1D-327A-AC47-CECFCAF61990> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x7fff9155b000 -     0x7fff91560fff com.apple.DiskArbitration (2.6 - 2.6) <F8A47F61-83D1-3F92-B7A8-A169E0D187C0> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x7fff919b6000 -     0x7fff91a14ff7 com.apple.corelocation (1486.17 - 1486.24) <9FBB29F0-E000-3190-A96C-9EAA5CCCA2A0> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
    0x7fff932f0000 -     0x7fff93548ff1 com.apple.security (7.0 - 55471) <233831C5-C457-3AD5-AFE7-E3E2DE6929C9> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x7fff952df000 -     0x7fff95342ff7 com.apple.SystemConfiguration (1.13 - 1.13) <F05F4149-981B-380B-8F50-51CE804BBB89> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x7fff95343000 -     0x7fff955d4ff7 com.apple.AOSKit (1.06 - 176) <35525B2F-B02F-31FD-A3B2-FD6AE6D32C11> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
    0x7fff97149000 -     0x7fff9726bff1 com.apple.avfoundation (2.0 - 651.12) <03E595B7-A559-3D4D-90E9-BCA603E3A39E> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
Model: iMac12,2, BootROM IM121.0047.B1E, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x802C, 0x384A54463235363634485A2D3147344D3120
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x802C, 0x384A54463235363634485A2D3147344D3120
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Hub
USB Device: Display Audio
USB Device: Display iSight
USB Device: Apple LED Cinema Display
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: IR Receiver
USB Device: Internal Memory Card Reader
Thunderbolt Bus: iMac, Apple Inc., 25.1

Dyld Error Message:
Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
Referenced from: /Applications/Aperture.app/Contents/MacOS/Aperture
Reason: image not found
That is a well-known error. A dynamic library (PluginManager.framework) is missing from your System Library. Typically this error is caused by installing Final Cut. To solve this, you need to restore the dynamic library; the easiest way to do this is by reinstalling the system.

Plenty of free space, music not loading. HELP...

The iPod has successfully loaded about 12-31 songs when I first used it. It still has 7.21 GB of Free Space left. I need information about why the rest of my music is not loading to the iPod Nano 3g. My music, in total, is about 1 GB, give or take a few KB.
"Attempting to copy to the disk " Ipod Name__" failed. The disk could not be read from or written to."

Sounds like a damage library. Make a temporary, backup copy (if you don't already have a backup copy) of the library and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

App Store is not Loading Complete Help

already have three days to look into'm not getting the picture below
and also some web pages not loading completely

It looks as if you just have a slow Internet connection - which is why the pages aren't loading. Have you done an Internet speed test lately?
Clinton

TS1702 Trying to download pp but says it rehired iSO5. I have iSO5 but it still will not load. Help please.....Thanks

I am trying to download an app but it says it requires iOS5. I have iOS5 but it still will not load. What do I need to do?

If you haven't used your apple ID in a long time, Apple discards it. Contact tech support to activate your old one or to get a new one.
U.S. iPhone technical support:
(800) MY-IPHONE (800-694-7466)

Whenever i open my macbook the rainbow spinning wheel continues to spin and will not load PLEASE HELP

whenever i open my macbook the rainbow spinning wheel continues to spin and will not load PLEASE HELP

Which os version are you using?
Please describe in detail all you have attempted to do in order to resolve the issue.
Troubleshoot the spinning beach ball

Tryed installing vista on my mac now os will not load please help

Tryed installing vista on my mac now os will not load please help

Some information please. What MBP model? What OS are you running? How didi you install Vista?

Flash Player still not loading! Help!!

Hi. My Adobe Flash Player is not loading. I've upgraded it and each time I do, I still get "You need to upgrade your Adobe Flash Player". I've not been able to watch any videos or play games for almost 1 week now. I'm using IE9/Win. 7. I recently got an iPad and had to download Safari. Could this be the culprit? No one else I know has had this same problem w/Safari. Thanks.

My problem was downloading the flash player. It just would not load. I'm using IE9 and Win 7 32-bit. It took a week, but it's working now. Thanks.

Chronic problem - Safari will not load - please help

All other laptops in my house connect to the internet except for my desktop. All of a sudden - Safari has just died. I try and load a page and nothing works. When I do get a page to load - it crawls like a turtle. I just deleted Safari and will try and reinstall. I have also taken the following steps in the past that were suggested by Carolyn Samit and Klaus1:
+From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...+
+from the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.+
+Mac OS: Web Browser Quits Unexpectedly or Stops Responding+
+Safari add-ons can cause performance issues or other situations+
+If you didn't repair disk permissions after updating to SL, do that.+
+Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.+
+More indepth Safari troubleshooting here by: "Klaus1" http://discussions.apple.com/message.jspa?messageID=10517963#10517963+
+Make sure Safari is running in 32-bit mode. Right or control click the Safari app in the Applications folder then click: Get Info In the Get Info window click: General You may have to click the black disclosure triangle so it faces down. Make sure: Open in 32-bit mode is selected.+
Please help

HI,
It makes it difficult to help trouble shoot for you if you have the same topic posted twice as here.
http://discussions.apple.com/message.jspa?messageID=10884888#10884888
Try downloading and installing the 10.6.2 combo update available here.
http://support.apple.com/kb/DL959
If you reinstall Safari do this from your SL disc.
Insert the Snow Leopard install disk. Open the Optional Installs folder, then open Optional Installs.mpkg
An Installer will start... click Continue. When you get to the Installation Type in the window on the right you will see: Applications. Click the Disclosure triangle so it faces down. Select Safari and click Continue. After Safari is reinstalled go to your Apple Menu / Software Updates to bring your Safari app up to date.
Since it's just your desktop Mac having this problem it may be a good idea to run Disk Utility from your install disc and verify the startup disk for errors that may need repairing.
Insert your install disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
*(Check S.M.A.R.T Status of HDD at the bottom of right panel. It should say: Verified)*
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
When you are finished with DU, from the Menu Bar, select Utilities/Startup Manager.
Select your start up disk and click Restart
While you have the Disk Utility window open, look at the bottom of the window. Where you see Capacity and Available. *Make sure there is always 10% to 15% free disk space*
Carolyn
Message was edited by: Carolyn Samit

DO NOT LOAD MacKeeper Helper

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