Do Not Power Down During Update - HP Envy D410
Help! Has any one had this problem? My touch screen on my printer is stuck on this message and has been for the last four days. The internet connection broke during the download and now I cannot get the printer to respond.
I have installed, uninstalled, reinstalled my drivers...nothing. I have done a hard shut down; plugged the printer in elsewhere and still the same message.
so my printer worked for a month and then it asked me if i wanted to install updates. It's been installing updates for three weeks and says not to turn off. I've turned it off several times and unplugged it a few times. No other buttons work on the screen because i can't get to them. Obviously it's a software problem but i can't find any updates to fix it. The guy on the help line said it's a hardware problem and that they'd offer me a $95 discount on a newer model, but it would still cost me over $150 and it would be a refurb. So they have a bunch of these printers that sat in a store that didn't sell and passing off printers not in a new box and then talk to me like i should be so thankful they gave me this wonderful discount for a "new" printer that nobody else wanted when i'm still stuck with a printer i paid full price for and should've been able to get replaced. Now i've really paid over $270 for a printer i'm not even sure i want that might have another bug they can't fix. It's just wrong. Anybody know a fix for this so i can cancel the order for a new printer i'm not sure i want?
thanks,
Similar Messages
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My hp envy want quit saying " do not power down during update" powered down 3 times and still saying
My hp envy want quit saying " Do not power down during update" powered down 3 already still saying the same thing.
so my printer worked for a month and then it asked me if i wanted to install updates. It's been installing updates for three weeks and says not to turn off. I've turned it off several times and unplugged it a few times. No other buttons work on the screen because i can't get to them. Obviously it's a software problem but i can't find any updates to fix it. The guy on the help line said it's a hardware problem and that they'd offer me a $95 discount on a newer model, but it would still cost me over $150 and it would be a refurb. So they have a bunch of these printers that sat in a store that didn't sell and passing off printers not in a new box and then talk to me like i should be so thankful they gave me this wonderful discount for a "new" printer that nobody else wanted when i'm still stuck with a printer i paid full price for and should've been able to get replaced. Now i've really paid over $270 for a printer i'm not even sure i want that might have another bug they can't fix. It's just wrong. Anybody know a fix for this so i can cancel the order for a new printer i'm not sure i want?
thanks, -
My first genteration ipad will not power on after update. I have tried connecting to the authorized computer which won't recognize it - does not acknowledge a device is plugged in. I have pushed top and circle buttons at same time. It had a battery charge before it died. I tried to stop the upload midway and am afraid it 'crashed'
Try putting it into recovery mode.
Connect iPad to your computer via USB while it's turned on.
Open iTunes
Hold the iPad's Sleep/Wake switch (power button on the top of the iPad) down until the "power off" slider appears.
Power off the iPad completely (wait for the progress spinner to disappear).
Hold the Sleep/Wake switch AND the Home button down for a full 10 seconds.
After 10 seconds (the second time you'll see the Apple logo on the screen) release the Sleep/Wake switch while still holding the Home button.
Continue to hold the Home button for another 10 seconds until the USB connection image appears on the iPad's screen, then release the Home button.
A pop-up message will appear on iTunes saying it has detected an iPad in recovery mode, you must restore...
Click on the "Restore" button and the process will begin. -
Phone will not power down?
Phone will not power down?
I lost my slide to power down after updating. Now I got to hold the buttons longer than normal and it just shuts off.. Not to mention lost my iMessage & FT(activation pending) problems. Hope theres some fixes soon
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iPad 3 will not power down. Also no information of any kind is displayed in settings.
Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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Hey there my iPhone 5 face time app not shuting down after updating of iOS 8.0/8.0.2 ? after i upadted my iOS 8.0/8.0.2 software my facetime app never get quit even i want to quit it. so then i have to shut my fone down to quit facetime . please help me . Thanks
Hi, gurpreet from chatham.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I would recommend going through when experiencing this issue.
iOS: Not responding
http://support.apple.com/kb/TS3281
Cheers,
Jason H. -
My iPhone 5 power down button does not power down it sounds like its taking a picture the locks everything up. The power down button and the home button. I want to smash this phone!!
hello WallyWalsh, if this warning is showing up you might have to reset the homepage to the version that is used in firefox 4 & above (the old homepage will show the warning you have referenced). to change it go to firefox > tools > options > general & reset the homepage to the default (that's '''about:home''').
to set up sync between your pc and the tablet, go to ''firefox > tools > sync'' & create a sync account - for detailed information about it please refer to [[How do I set up Firefox Sync?]] -
Will not power down when power switch depressed. Screen says shutting down, only way to turn off is to unplug?? Very long restart. Less than 3 weeks old. Thanks F101B
No, I don't think so. Do a reboot:
Rebooting your iDevice
Hold down the Sleep (On-Off) and Home buttons totether for about 10-15 seconds or until the Apple Logo appears - ignore the red slider if it appears - then let go of the buttons. The iPad should begin to start up. -
Phone will not pull down OTA Update
My Phone will not pull down OTA Update.
Please helpPS - someone on the MOTO forum suggested to make sure you don't have a setting set that prevents the OTA update:
Menu>Settings>Data Manager>Data delivery>Social applications
Make sure that the Sync over Wi-Fi only setting is NOT checked. If it is than uncheck it and try System updates again. -
Whwhat do when the iPad will not power down??
What to do when the Ipad does not power down, it just freezes.
Hold down on the sleep button and the home button at the same time for about 10 seconds until the Apple logo appears on the screen and let go of the buttons. Ignore the red slider if it appears. Let the iPad fully restart, then try to turn it off again.
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My Ellipsis will not power down. Any suggestions?
Remove the battery. Never mind you cant remove the battery on an Ellipsis.
Jetpacks often function with E-Ink displays that do not require power to illuminate. Normally all you have to do to power down a Jetpack is press and hold the power button. The Jetpack will force itself off after about 5-10 seconds if the power button is functional. If not then the Jetpack should be sent in for servicing. -
IPad1 that will not power down
My iPad1 will not power down. The wheel just keeps spining.
Help !!Hold down on the sleep button and the home button at the same time for about 10-15 seconds until the Apple logo appears - ignore the red slider - let go of the buttons.
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MY ipad will not power down anymore. Each time I try to power down it shuts down then powers up again.
See if this fixes it. Reboot and let the iPad start up, then try to power down.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
My IPad will not power down and stay off. It powers down and then restarts after a few seconds. Since it is on all of the time, it drains the battery between uses.
Then I think it is time to take to an Apple store to be checked. Make an appointment at your closest store. You can keep it plugged in to maintain the battery until you get it checked.
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My Screen is white and does not power down. If I connect to the computer and open itunes I can see all the contents on the computer. But I am not sure what to do at this point.
Take it to the Apple store because that thing is broken.
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