Do not recognize the exact Serial Number when Setup.

Do not recognize the exact Serial Number when Setup.
Invalid Serial Number. This is not a valid serial number.
Prease go Back and re-enter your serial number.
I am a old Korean.
I can not speak and write English well.
So I write this letter, as translated by Google Translator.
I ordered the PremiereElements 11 July 2, 2013.
I received an email from Adobe after I paid the price.
Serial number is
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
I have downloaded the "PremiereElements_11_WWEFDJ_win64.exe".
And I installed the program and I made some movie clips.
I used the PremiereElement11 well until this morning.
When I click a button for importing a clip, PremiereElement11 show me a error message.
"Cannot find a file", "Reinstall".
So I reinstalled.
In the "AdobePremiereElements11-Setup popup window" I wrote my name and select my Country and wrote serial Number exactly.
And clicked next button.
But "AdobePremiereElements11-Setup popup window" said
"Invalid Serial Number".
and
"Invalid Serial Number. This is not a valid serial number.
Prease go Back and re-enter your serial number."
I have tried many times.
As a result, I did not install.
How can I fix this?

marusot
Google Translate from English to Korean
당신이 프리미어 요소 (11)와 현 버전이 아닌 12을 가지고 있기 때문에 어도비 채팅 당신을 도울 경우, 나는 확실하지 않다. 그러나, 그것은 것입니다 있는지 확인하기 위해 어도비와 어도비 채팅에 도달하기 위해 시도하십시오.
http://helpx.adobe.com/contact.html?step=PRE_adobe-ID 서명 - in_stillNeedHelp
어도비 채팅이 도움이되지 않을 경우, 우리는 여기에 우리가 할 수있는 최선으로 도움을 시도 할 수 있습니다.
당신은 1 사용중인 컴퓨터 운영 시스템?
2 당신이 프로그램을 다시 설치하는 경우 비활성화 바이러스 백신 프로그램과 컴퓨터의 방화벽 (들)이 있습니까?
우리는 당신의 결과를보고 할 것이다.
감사합니다.
ATR
English Version of the Above
Since you have Premiere Elements 11 and not the current version 12, I am not sure if Adobe Chat will help you. But, please try to reach Adobe and its Adobe Chat to find out if it will.
http://helpx.adobe.com/contact.html?step=PRE_adobe-id-signing-in_stillNeedHelp
If Adobe Chat does not help you, we can try to help here as best we can.
1. What computer operating system are you using?
2. Do you have the antivirus program and firewall(s) of the computer disabled when you are reinstalling the program?
We will be watching for your results.
Thank you.
ATR

Similar Messages

Adobe Acrobat 8 Professional does not accept the correct serial number after reinstallation

Adobe Acrobat 8 Professional does not accept the correct serial number after reinstallation, what to do?

Thank you Bill. You could help me with the answer and the one in the other forum:
"Acrobat has a separate installation process and needs to be activated with your Adobe ID I think. The question on CC is really one for the folks in the CC forum (Adobe Creative Cloud), not the Acrobat forum".
I could resolve things with Adobe CC. I don´t need my old Acrobat 8, but I could finally install Acrobat XI Pro - and this time it seems to work, without permanently crashing down.
Thank you.

Adobe Acrobat 8 Professionals does not accept the correct serial number after reinstallation

Adobe Acrobat 8 Professionals does not accept the correct serial number after reinstallation, what to do?

Moved to Acrobat Installation & Update Issues

Where to enter the Assembly serial number when doing WIP Component ISSUE

Hello Oracle Guru`s,
I am performing Kit completion via API`s. I am able to perform Move transaction(have inserted in apps.WIP_MOVE_TXN_INTERFACE) and Completion Transaction(apps.mtl_transactions_interface, apps.mtl_serial_numbers_interface and apps.CST_COMP_SNAP_INTERFACE)
When doing the Issue(Matreial transaction) , i am inserting in the apps.mtl_transactions_interface and apps.mtl_serial_numbers_interface, where do i enter the Assembly serial number? I would like to know, in what assembly serial number is my component residing.
Aslo, when doing the issue(inserting in mtl_transactions_interface ), why is it important to enter the operation_seq_num and department_id? and what should be the value in these columns.
we are using Average Costing.
TX in advance for you reply.
Regards,
K

Hello KING,
Did you try doing online transaction for this case.
I believe that you can enter parent serial number while entering serial number for components during online transaction. With this test, you can check that what column assembly number is going and you can try same in your background processing.
Thanks,
Ritesh

Apple not recognize my iphone serial number

When i wanted to check my warranty status, i need to type in my serial number. I acquired it from my Packaging, but it says its not valid code.
Can anyone help me please?
Is this due to Apple, or something else?

Are you sure you're typing in the Serial Number, and not the UPC code or something?
If you can turn on your iPhone, you can have it display its own serial number by doing the following:
From the Home screen, tap Settings > General > About and scroll down.
This page has all the ways you can find the serial number for your iPhone.
http://support.apple.com/kb/ht1267
Make sure whay you're typing in is correct!

I want to setup Lightroom on my new laptop. I have my latest serial number but it is the upgrade serial number for LR5. I do not have the original serial number from my purchase of LR3. How can I recover the serial number from my original purchase of ?

I want to setup LR on my new laptop. I have the serial number from my latest purchase but not the original purchase of LR3. How can I recover the serial number from my original LR purchase?

If you did register it back then, open your Adobe account with your Adobe ID and you will find it there: Find your serial number quickly
If you still have it installed, open the System info in Help menu or look here:
C:\ProgramData\Adobe\Lightroom\Lightroom xy Registration.lrreg

Aperture Trial loaded but will not accept the emailed serial number

I downloaded the aperture trial, and received an email with the serial number to activate the trial but i keep being told the serial number is invalid!
I am concerned that my trial is counting down, and i cannot access it... can i register for another serial number or should i get help with getting this one working?

Serial number issues are most often related to typing it incorrectly. Either an accidental typo or confusing a zero with the letter "O". The best way to enter the serial number is to copy it from the email and paste it into Aperture.

What to do when my iPod does not recognize the songs and then when connected on PC, it crashes iTunes?

Well, it all begin when I finished synching my iPod (classic 120gb) and ejected it through the iTunes. After that, I turned it on, but then it said that the iPod had no music in it. I found that strange, so I reconnected it on the PC (Windows 7), but the iTunes crashed as soon as the iPod os connected and I found that all the songs were inside the iPod (saw the files using the explorer). What can I do now to normalize it?

Try moving the existing backup file to a save location and try again. It is located here:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

How do I get a Win serial number when I was sent a Mac code? I don't have a Mac...

I had purchased Captivate 8 on June 21. However, I received a Mac serial number on June 21, which is not recognized by my Win trial version of Captivate 8. I had called about this on Monday June 23, was passed through several fellows, and was told I'd get another serial number within 48 hours. I still have not received the correct serial number. Despite the "chat" listing 24 hour, 7 day support, it's apparent that it's only M-F.

that, i do not know.
but the quickest way to contact live adobe support is via chat, Contact Customer Care
you have to select a few options but when a chat button becomes available, click it.

Original serial number when upgrading from Trial version

Hi,
I just bought LR 5.5 because my Trial version was over. When trying to put in the serial number, it says "This is an upgrade serial number. The serial number for your previous version of Lightroom is also required." I do not have the original serial number. Am I missing something here?
I had bought Lightroom 5 stand alone and the email I got says I bought following:
Adobe Photoshop Lightroom 5
US$79.00
Upgrade, Mac/Win, English, Download
Is it not the right version to buy?
Thanks.

I am having the same issue now too - I purchased the "Lightroom 5 Standalone perpetual license - Mobile capabilities not included" today and it won't let me register with the serial number I got in the e-mail confirmation because it advised I needed the original product serial number too. No where in the purchase process of the Stand Alone did it say anything about this being an upgrade. This is very deceptive by Adobe. Is the Stand Alone product really just an upgrade? How do I get this resolved?
Lightroom 5 standalone
Perpetual license – mobile capabilities not included.
Lightroom 5 standalone
Perpetual license – mobile capabilities not included.

Adobe Reader 10.1.3 does not recognize the windows vista installed printer

I am using the latest version of Adobe Reader. When I print I get a message box that says you must install a printer driver. I have a printer installed in Windows Vista Home Premium that works ok with all other programs. Any ideas?

All updates applied to ver 10.1.10. Same problem - does not recognize the network printer. When I first installed this version and the Software License Agreement displayed it allowed me to access the printer dialog and print the form. When I open a pdf document after this it does not recognize that there isa printer installed. Any ideas??? This is getting vdery frustating. The only good news is that foxit works.

Macbook does not recognize external USB drive - except when booting with CD

Hi all,
I recently swapped my Macbook's internal HD (Toshiba 100gb 5400 rpm) into an external USB enclosure (Eagle Consus). The computer does not recognize the external HD, even when using two USB cables for extra power. No luck with safe mode or resetting PRAM. Disk utility just hangs with spinning wheel if I start it. Switching the USB ports does not help.
I thought it might be a power problem until I noted the following:
1)The external drive works fine if I boot the Macbook from the Mac OS install CD... with this I can run disk utility and scan the drive with no problem
2)It works fine on an old Mac Mini with only ONE of the USB connectors plugged in
3)The enclosure worked fine on the Macbook when I had the new drive in it (320 GB 7200 RPM) while copying the files over
Any thoughts?
Many thanks,
--T

It is actually using a power supply, yet it will not actually power on unless it is connected to a computer's USB port. At least this is how it works on my old desktop running Windows 2000. When you disconnect the drive from Windows, or put the machine in hibernate mode, the device actually shuts down. It powers back up once the machine wakes up from hibernate mode.
It's a somewhat older device which predates the Macbook Pro, but it claims to support older Mac, such as the G3, G4, G5, iMac, iBook. OSX 10.0.4. So perhaps it's just too old?
It's a Buffalo HD-HB250U2 (250 GB).
So you're in Japan too?

Express HD Upgrade will not accept Express V1 serial number for install

Hi,
I've been using FCE V1 for a while now, and just purchased FCE HD as a personal Christmas present Unfortunately it will not accept the (legitimate) serial number from the V1 product during the installation, so I'm stuck at this point. Is there any trick that I'm missing here, or does the Upgrade only work from V3 or V2 serial numbers?
Thanks,
Graham
Mac Mini Mac OS X (10.4.3)

I have found with some software (don't remember if that included my upgrade to FCE HD or no), that sometimes, the SN in printed in lower case on the sticky tag, but the upgrade will only take upper case (or visa versa). Try using the other case if it doesn't work.
Also, you need the serial number from the sticky tag which came with the software. The SN display in the "about FCE" splash screen is incomplete (missing at least three letters/numbers at the end).
Ed

I bought Studio MX in 2006. I have the CD and the serial Num. but when I tried to reinstall it, it would not recognize the serial number. I registered the product in 06. Back then it was called macromedia.

I bought Studio MX in 2006. I have the CD and the serial Num. but when I tried to reinstall it, it would not recognize the serial number. I registered the product in 06. Back then it was called macromedia.

MX 2006 is so old it's no longer supported. See if this helps you.
Error: Unable to Activate | Macromedia products
Nancy O.

Trying to install old PhotoShop Elements 2.0 but site does not recognize the serial number. Help?

I am trying to install an old PhotoShop disk Elements 2.0 but during installation the site does not recognize the serial number I have on my registration form. Help?

Does your serial number show on your account page?
https://www.adobe.com/account.html for serial numbers on your Adobe page... or
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Do not recognize the exact Serial Number when Setup.

Similar Messages

Maybe you are looking for