DO NOT RENEW 2-YR IPHONE WITHOUT READING FIRST

Buyer beware!  Like many of us, I patiently waited for the iPhone on the Verizon Network.  Ordered my phone and renewed my contract.   I didn't give the renewal a second thought as my previous experience with service and support has been excellent.  Unfortunately, after moving to the iPhone, I experienced a large number of dropped calls or calls that would not be received.  Keep in mind, I had a Blackberry and a feature phone previously on the network with minimal issues.
After experiencing the problem for a week, I contacted Verizon to see if there was a known issue with network.  For 5 days, I marked all of my dropped calls so a technician could diagnose the area and problem.  Another week passed by and I finally received the results.  The technician indicated “this is a known area with poor signal strength, your best option is to purchase a network extender.”   SO MUCH FOR BEING EVERYWHERE VERIZON!
I contacted the customer service line to inquire about a network extender, they walked me through the benefits of the product, how it works and the price.  Wait a minute...$249.00 please!  Are you kidding me?
Let me get this straight, I wait for the iPhone to come to the Verizon network, experience problems and immediately report the issue.  Go through their hoops to troubleshoot the problem only to have them tell me to pay an additional $249 for a piece of technology that will piggy back off my wireless network to suck up bandwidth so my phone can work?
It gets better, Verizon decided at the beginning of the year to reduce the number of days to test drive their service from 30 to 14.  With time ticking to mark dropped calls and have a technician review and assess, took over 14 days, so now I am stuck with an iPhone that gets no reception in my house, the option to give Verizon another $249 for a piece of technology that I don’t want.
As I said, buyer beware, GET RID OF YOUR SERVICE IF YOU HAVE ANY PROBLEM, DON’T WASTE YOUR TIME WITH THE TECHNICAL SUPPORT STAFF!

Perhaps if you try pushing the issue (assuming that your call that initiated the Tech to assess was before the 14 days had expired...which would be shown on your account simply by the date that the trouble ticket was opened) you can get them to allow you to switch or return the iPhone and continue using your previous device. If the call that actually prompted the Tech assessment didn't occur during that initial week you stated you called (not sure if the 5 days you tracked occurred prior to the first call you say you made after owning it for the 1st week or you waited until sometime after that call to do your tracking) and it was after the 14 days....then that was more your fault (know that sounds harsh) than anything. When you renewed your contract you were told (if you chose not to read the contract or receipt which shows this info that was a mistake on your part) that the return policy had changed. So...as you should know, this leaves less time to let an issue fester unfortunately. If you report an issue and they couldn't rectify it or give you a reasonable explanation before your 14 days was up then you should have told them that you would like to return the phone while you can until they can find out what the issue is. It's not idea, but for now...14 days is the time to figure it all out...if you want the phone...if the phone gives you problems that can't be resolved...etc.
I have seen where some have claimed that a network extender was given to them from Vz for free....you may ask about that to see if that is even an option (you may have to escalate to get a rep that can offer anything...with some companies, the regular reps don't have access to some of the "perks" that others do...for example, cancellation reps can often offer retention incentives). Otherwise, the general lesson for anyone signing a new or renewing a contract is simple. Know your return policy and make your decision based on them...never assume that something extra or "special" will be given to you other than what is in the signed contract. That is just a general rule of thumb.
I also noticed that you made the comment "So much for being everywhere Verizon"....technically...the disclaimers do state that service is not available everywhere. Besides, sometimes some devices don't act the same as others...if they did then people wouldn't constantly strive to get the next best thing. Hopefully you get some resolution that works for you...and if anything you could always reactivate your previous device, sell your iPhone on Ebay or somewhere else and make a significant profit over what you paid...and perhaps it will be enough to purchase a different device at full retail (or at least most of the amount).

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    General info and specs
    First, take a look Apple's battery tips, info and specs(obligatory reading for all Iphone 4S users - read it once and for all):
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    http://www.apple.com/batteries/
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    I'm still not convinced you read the links so here's what Apple has to say in terms of fine tuning your battery life:
    Optimize your settings
    Depending on how they are configured, a few features may decrease your iPhone battery life.  For example, the frequency with which you retrieve email and the number of email accounts you auto-check can both affect battery life. The tips below apply to an iPhone running iOS 5.0 or later and may help extend your battery life.
    Minimize use of location services: Applications that actively use location services such as Maps may reduce battery life. To disable location services, go to Settings > General > Location Services or use location services only when needed.
    Turn off push notifications: Some applications from the App Store use the Apple Push Notification service to alert you of new data. Applications that extensively rely on push notifications (such as instant messaging applications) may impact battery life. To disable push notifications, go to Settings > Notifications and set Notifications to Off. Note that this does not prevent new data from being received when the application is opened. Also, the Notifications setting will not be visible if you do not have any applications installed that support push notifications.
    Fetch new data less frequently: Applications such as Mail can be set to fetch data wirelessly at specific intervals.  The more frequently email or other data is fetched, the quicker your battery may drain. To fetch new data manually, from the Home screen choose Settings > Mail, Contacts, Calendars > Fetch New Data and tap Manually. To increase the fetch interval, go to Settings > Mail, Contacts, Calendars > Fetch New Data and tap Hourly. Note that this is a global setting and applies to all applications that do not support push services.
    Turn off push mail: If you have a push mail account such as Yahoo! or Microsoft Exchange, turn off push when you don’t need it. Go to Settings > Mail, Contacts, Calendars > Fetch New Data and set Push to Off. Messages sent to your push email accounts will now be received on your phone based on the global Fetch setting rather than as they arrive.
    Auto-check fewer email accounts: You can save power by checking fewer email accounts. This can be accomplished by turning off an email account or by deleting it. To turn off an account, go to Settings > Mail, Contacts, Calendars, choose an email account, and set Account to Off. To remove an account, go to Settings > Mail, Contacts, Calendars, choose an email account, and tap Delete Account.
    Turn off Wi-Fi: If you rarely use Wi-Fi, you can turn it off to save power. Go to Settings > Wi-Fi and set Wi-Fi to Off. Note that if you frequently use your iPhone to browse the web, battery life may be improved by using Wi-Fi instead of cellular data networks.
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    Usage specs for the 4S - http://www.apple.com/iphone/specs.html:
    Talk time: Up to 8 hours (12.5% per hour drain) on 3G, up to 14 hours (7.1% per hour drain) on 2G (GSM)
    Standby time: Up to 200 hours (0.5% per hour drain)
    Internet use: Up to 6 hours on 3G (16.6% per hour drain), up to 9 hours (11.1% per hour drain) on Wi-Fi
    Video playback: Up to 10 hours (10% per hour drain)
    Audio playback: Up to 40 hours (2.5% per hour drain)
    So a scenario of normal usage could be for example: 4 heavy hours of 3G internet browsing (66.4%), with one hour of call on 3G (12.5%) and 22 hours of standby (11%) = 100%
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    Procedures
    davidch tips (reset+full discharge recharge):
    Go through these steps to address the battery after updating to iOS 5.0.1:
    1. Reset all settings (settings app-> general-> reset)
    2. Go through initial setup steps (lang, wifi, siri, enable location, etc) and choose setup as new phone (don't worry your apps, data, contacts, mail will still be there). Do NOT restore from iCloud or iTunes (It can copy back corrupt settings)
    3. Turn off system location services timezone and iAd
    4. Fully discharge battery  (tilll it shuts off with the spinning wheel)
    5. Fully recharge battery (overnight if possible)
    In my experience this improves the Standby battery drain issue significantly in most cases.  It reduces drain from 2-4% or more per hr to 0.5% or less. It has worked for many, many users now. If it does not work after a few try's you may have a real battery or hardware issue and should contact Apple.  Good Luck!
    ram130's variant of davidch i.e. additional steps:
    Now using davidch original steps and attaching the tweaks I made to get me more usage. As shown on page 29.
    Go through these steps to address the battery after updating to iOS 5.0.1:
    1. Reset all settings (settings app-> general-> reset)
    2. Go through initial setup steps (lang, wifi, siri, enable location, etc) and choose setup as new phone (don't worry your apps, data, contacts, mail will still be there). Do NOT restore from iCloud or iTunes (It can copy back corrupt settings)
    3. Turn off system location services timezone and iAd
    4. Fully discharge battery  (till it shuts off with the spinning wheel)
    5. Fully recharge battery (overnight if possible)
    6. Disable Siri 'Raise To Speak' and REBOOT *( if possible use another camera to verify the                 infrared is off after the reboot).
    7. Set emails, icloud and calendars to fetch. ** test. Mines on hourly.
    8. If your in a no signal and your phone is saying "Searching..." even after 10mins, reboot while in that area and after 1-2min it should say "No Service". This mainly applies to Verizon customers and improve battery life in these areas.
    9. *optional* Goto Settings > General > Network and you will see "Hotspot.." loading something, wait a few seconds and it should say "setup personal hotspot" then exit out.
    * I notice a great improvement after disabling this and rebooting. This increased my "screen on" usage or at least helped it. Make the change.
    ** I have not tested push yet to narrow down the drain but I had this change on my phone. I believe exchange push is responsible for some stand by drain. As for icloud, haven't notice much of a difference. Just try it for a day. My email still came in fast most times. Again still testing, will report back on these..
    buxbuster tips(wifi sync, iCloud):
    These are my own tested workarounds that worked for my iPhone 4S and seemed to have worked for others as well :
    Workaround number 1. Deselect wifi-sync in iTunes and press sync.
    If that doesn't work try :
    Workaround number 2 : Remove iCloud, reset network settings. ( I guess this won't work for you since you don't have it enabled ).
    If both workarounds fail, you can always try to completely wipe your phone. That also solved some of the cases out there.
    rolandomerida tips - i.e. buxbuster and additional steps:
    Finally, I solved the syncing error loop. My contacts are syncing flawessly again between my devices and iCloud, and yes, the battery stopped draining, which is the main topic here.
    I followed instructions from buxbuster (check his workaround a few pages up!) and an additional BIG step to restore contacts and syncing, as seen in a MacRumors forum.
    This is what I did:
    1. Make a backup of your Address Book, using the vCard option (or both, it doesn't hurt). Save it for later.
    2. In your iPhone, delete iCloud account. When it asks, accept both: delete AND delete from my iPhone.
    3. Reset network settings. The iPhone will restart, then will ask you to unlock the SIM card.
    4.Turn Wi-Fi on.
    5. Add the iCloud account again.
    That's for Buxbuster's workaround. For some, it might work just like that. My iPhone repopulated from iCloud after step 5, but I still had that "server error" on iCloud. I had to do some extra steps, since my Mac was not syncing to iCloud and couldn't edit anything on my Mac or iCloud. Syncing back had to be fixed, too. If not, the syncing loop would continue from my iPhone, and the battery would drain awfully again.
    1. In System Preferences -> iCloud, I turned Contacts off. I chose "keep on My Mac" those contacts, but I got an empty Address Book after a while. And a few minutes later, iCloud contacts were empty and my iPhone also. It is scary at first! Now, before importing that vCard backup...
    2. Turn Wi-Fi off. This is important, since your contact-empty iCloud will attempt to wipe your Address Book from your Mac in seconds after importing.
    3. Import your vCard backup to Address Book. Just drag it to your blank Address Book window; it asks if you want to import "x" number of cards. Of course, say yes.
    4. Turn Wi-Fi on, and then iCloud contacts on again (System Preferences -> iCloud). It will offer to merge your newly populated Address Book with iCloud (which is empty at this point). It should upload every single contact to iCloud, and then to your iDevices. If not, a fifth step would be to import the vCard file to iCloud, but it shouldn't be necessary.
    So, with iCloud syncing working correctly, there is no battery draining! Again, that was my particular issue.
    I can't tell if this is the single answer to the widely spread battery draining problem, but it sure can be fixed with these workarounds, and yes, Apple should address the problem with a future update, for we affected customers don't need workarounds in the first place
    This is the MacRumors discussion:
    http://forums.macrumors.com/showthread.php?t=1256807
    And dont' forget to check buxbuster's fix, video, and THANK him!
    Miless tips (full 800mb release of 5.0.1 and sanitizing a restore):
    As for 4S battery life. Try doing this,
    1. Settings>Location Service ... disable all location services you do not need. In particularly Facebook because it drains the battery a lot.
    Scroll down to the bottom at Settings>Location services>System Services ... Disable Setting Time zone, location based iAds, Diagnostic & Usage.
    2. Settings>Notification>Calendar ... turn off the Notification Centre.
    3. Settings>General>Reset ... do Reset All Settings. Doing this will not wipe out your iPhone. It will just Reset the network settings, location warning, keyboard dictionary, etc... but it will clear up some corrupted data there. Generally this will help.
    Try these 3 steps first... if it still drains a lot, try the following,
    4. Drain your battery down to 1%. Then charge it up using USB from PC ... not the charger. The charger output 1.0 A ( x 5V from USB ... you get 5W power). From PC, output is only 0.5A x 5V = 2.5W power. Charging is slower but trickle charge 4S helps the battery retain its charge better. I think it takes about 3-3.5 hours to charge full from USB/PC compared to slightly below 2 hours using iPhone charger.
    If after doing the above still could not solve your battery issues (mine with iOS 5.0 was ok up to step 4, but not iOS 5.0.1).... plug you iPhone to a charger (any charger), from iPhone, access your iCloud ... set it up if you havent. Back up your iPhone data to iCloud. if you do not have enough storage (only 5GB is free), go to details and select the apps you need its data backup, choose only those you really need and leave those unnecessary ones out. Back up your camera roll to your PC/Mac manually as it could be too big to backup to iCloud.... once you have it setup, make sure you are on Wifi ...  tap backup to iCloud from your iPhone. It will take a while if the file is huge.
    Once backup to iCloud is completed, plug your iPhone to PC/Mac and launch iTunes 10.5.1 (make sure you have 10.5.1)
    Click Restore. It will automatically initiate a download of iOS 5.0.1 ipsw for iPhone 4S. Wait for the whole process to finish, ie. download, restore software/firmware.
    Once its done, do not set up your iPhone from iTunes. Set it up on your iPhone. Go through the selection. When prompted, select restore from iCloud (from your iphone backup earlier). Keep your iphone plugged into iTunes while restoring backup from iCloud. Because while restoring from iClouds, some data will be synced from iTunes if you plug in, e.g. music, video, etc... unless you bought these content from iTunes store. Apps will be downloaded from App Store from the cloud.
    Once it's all done restored. Turn off your iPhone,.. and turn it on again.
    Now, hopefully your battery wont be draining so fast anymore. Usually it wont after this. But you need to charge your battery at least 4-5 cycles to stabilize the charge on the battery. I dont know why... but battery life seems to get better and better for me after a few charge cycles after all the above work.
    Good luck. Let us know if it works for you.
    W. Raider tips (Sirii):
    Bottom line for me of things that helped battery life are:
    1. Turing off Siri and Rebooting the phone by holding the Home button and Top button down, ignoring the slider, until the phone shut down. (turn off Siri, reboot, and check top front of iPhone 4S against a lesser camera like the front-facing camera on an iPad2 - making sure the IR sensor is off)
    2. Fully draining the battery, meaning using the phone until it shuts itself off from a drained battery and then recharging it to 100% about 4, maybe 5 times. I charged it both with a Mac and a wall charger.
    Hope this is helpful!
    Comments
    jmm514 remarks (Twitter):
    I may have found something. I had Twitter disabled in my notifications, but got a tweet today that popped up on my home screen. Didn't know I had this enabled. At the bottom of the Twitter notification settings is the home scrren toggle. Since disabling this, battery life seems better. Considering there is no setting for frequency of checking for tweets, it appears the phone is continually connecting to wifi to check for new tweets.
    tmksnyder comments (notifications, corrupt data in iCloud):
    For me, I found my iphone on wifi mysteriously connecting to my mac.  I eventually narrowed it down to the Apple Move Trailers app which keeps a file in iCloud.  The phone was trying to sync the file with the mac in the background even when the Movie Trailers app was closed (hitting the red x).  Based on my macosx logs the iCloud process that was trying to sync was working directly between the phone and the mac without using itunes by connecting to an https address hosted on the phone.  It was connecting every 3 minutes and failing (while phone was awake or awake during during a notification).  I also found that iCloud control panel on OSX would error if I tried to delete the file.  I fixed it by removing the App and doing a hard reset which stopped the sync.  I probably could have turned off iCloud document sync in the phone but didn't think of that.  My battery life has greatly improved while at home on wifi.    I am now at 28 hrs standby, 2 hrs 20 minutes of usage, and 68% battery.  It was ok before where I could get 20-30 hrs standby and 6 -8 hrs usage.  My usage today was phone calls, 3g surfing, and music via bluetooth in the car.
    I also found even with Itunes iMatch, if I mass updated tages, art work etc, it would hit the phone on wifi even in standby.  I was amazed.   Granted if I am not doing updates, Match won't hot the phone so this was a once in awhile event.  I could drop my percentage by 5-10% in a matter of minutes when doing updates.   I think a lot of our problems are background processes, associated with iCloud, notification, and apps.  More features means more battery.   I think the key thing is to keep track of what has recently been added or changed if battery life gets worse all of a sudden.   It may be an app that was recently installed and if possible you may want to completely remove it and not just quit it.
    With twitter, i think it uses push notifications so it doesn't need to be running and actively poll on the phone. For instance , if i quit the mail app, i still will get mail notifications and can swipe the message and load mail. Apple Push Notifications servics maintain the connection to the phone and there are likely pings or connection checks  that occur for the service on an os level not an app level.  This minimizes the load so there arent a bunch of apps all runing and constantly checking.  The notification service , if it is contacted from twitter or another service with data, will check the settings you have registered to the with the apple push service and send the notification to your phone.  No matter what, there is a drain with notifications. M hunch is once one application is configured to receive notifications, connection checking occurs betwen the push service and the phone so it knows where it is on the network. If it is implemented correctly, these checks arent frequent if you are still and more frequent as you move. The other drain is for when the noification hits and is processsed.  If i get 9 emails over night, my screen just popped up for 20 seconds or so to process each message using battery.  I would even think that just go from low power to turning n the screen uses more juice than if the device was already on and i get the message.  On nights I get no notifications, I see a 3  or 4 percent drop.  On nights with a number of notifications, i have seen up to a 10 percent drop.  Besides notifications, wifi sync and icloud will poll on the local network and use up battery if the host computer is on and running itunes or trying to sync a data file that is corrupt (which i had with the apple movie trailers app causing my phone to drain).  For me turning off wifi sync and remving a corrupt file in icloud solved my battery issues and I get over 24 hrs of standby with 6 to 9 hrs of use and this is with all the normal location services and push serivices turned on.
    See http://developer.apple.com/library/mac/ipad/#documentation/NetworkingInternet/Co nceptual/RemoteNotificationsPG/ApplePushService/ApplePushService.html for more info.  I think it has a good overview of how the notifications work.

    Well seems like that rumor of iOS 5.0.1 is finally gone the way of the dogs since developers got a beta of 5.1. So as stated earlier in the master discussion-> I suspect if you are filling up this thread with false post or creating a master set of links to various post that are unreliable you are wasting your time. Press is not going to touch the story due to poor or inaccurate sources which may be links from the master thread. This can include inaccurate information, combination of conflicting post or postings from users which may not own the device. Reputable press organizations have policies that require discloser and strict rules about what is a reliable source for a story. It is clear that many of the post in the master thread, which are links presented here are questionable. 
    Sorry to say that postings taken without any analysis of their totality have been propagated via various sites, for example sites such as http://www.2012federalbudget(dot)com. (Do not visit but I suspect that this is not the 2012 federal-budget site you would expect based on analysis of the records. There are plenty of sites like http://www.2012federalbudget(dot)com propagating questionable post in these threads.) One site for example in the discussion thread used a self signed certificate, the site had a log in to allow users to enter their OpenID. Seems many of these sites are pop and drop drupel configurations.
    So remember this is how the really bad rumor of iOS 5.0.2 got started, the 5.1 memory leak issue, iCloud Issues, call quality, address book, etc.
    Some of the postings have been very comical, I think the latest now is a dropbox issue. Seems that the length of the previous thread has resulted in various app engines of some proxy servers/tools reaching their limits.
    So I would make sure to know the source of any information you link to. Make sure you avoid entering any information to outside links such as OpenID or Apple ID, these are big prize items for anyone with malicious intent.  If you have issues and are a valid user contact APPLE CARE. (Note link is using McAfee Secure Short URL Service, and is https.)
    http://mcaf.ee/ricdt
    The original solution still represents a high level of success for users having any battery issues.
    Install 5.0.1 on your iPhone 4s. Some users posting they are still using older versions, bad fake serial numbers, etc.
    Make sure your device can run iOS 5.0.1 and is not altered.
    Make sure you use a new Sim, not some cut down version which many users admit to doing. (Again, worth confirming what people are posting.)
    Reset the device doing a hard reset and software reset.
    Let battery drain and then charge for the full cycle, which is 24 hours.
    I think you will find you will get the battery usage that APPLE has stated for the device.
    Best of luck, stay safe and thanks

  • Is there any way to add a digital copy movie to an iPhone without syncing with my iTunes library? I use iCloud to sync, not iTunes. So when I go to sync movies, it deletes the other ones I already have loaded on the iPhone. Thanks.

    Is there any way to add a digital copy movie to an iPhone without syncing with my iTunes library? I use iCloud to sync, not iTunes. So when I go to sync movies, it deletes the other ones I already have loaded on the iPhone. Thanks.

    or is there a way to upload the digital copy to store in my iCloud account?

  • My batterie doesn't work correctly to my Iphone 5. It should work longer, but it's worse. My battery does not hold a full day without much use.

    It should work longer, but it's worse. My battery does not hold a full day without much use.
    When the new version of ISO6 will come ??? A lot of apps don't work correctly too.... :-(
    I'm a little bit disappointed...

    Sounds like your iPhone is locked to your home carrier.
    See if they offer unlocking and if you qualify. Otherwise,
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