Do & or " break down in the OPP process?

We are having some issues with various orders generating PDF's and the only thing i can figure out is that within the element tags we get & a m p ; and & q u o t ; type values in the strings? (i spaced them out so it would for sure render out correctly and not just show & and ")
We get the standard "One or more post-processing actions failed. Consult the OPP service log for details." error in the log file, but i can' find this OPP service log or don't have the access to do so.
I can't even save out the XML to my local machine w/out IE breaking on the first element that has one of these values in it.
Do you ahve to "escape" out these types of strings in some fasion?

never mind.... there was a "?" in the description value for the Item being displayed.
think it was a typo

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    [090213_045936424][][EXCEPTION] [DEBUG]  [user.name]:[appdemo]
    [090213_045936424][][EXCEPTION] [DEBUG] [DBCFILE]:[/u03/ORIDEMO/LIVE_APPL/liveappl/fnd/11.5.0/secure/ORIDEMO_demo/oridemo.dbc]
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    [090213_045936425][][EXCEPTION] [DEBUG] [java.home]:[/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre]
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    [9/2/13 5:10:51 PM] [OPPServiceThread1] Post-processing request 21672114.
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            ... 17 more
    [9/2/13 5:10:51 PM] [2984174:RT21672114] Completed post-processing actions for request 21672114.
    thaks
    pritesh

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    CONA Custom: Version : UNKNOWN - Development
    Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved.
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    (c) Copyright 1999 Oracle Corporation.  All rights reserved.
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    +---------------------------------------------------------------------------+
    Start of log messages from FND_FILE
    +---------------------------------------------------------------------------+
    +---------------------------------------------------------------------------+
    End of log messages from FND_FILE
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    +---------------------------------------------------------------------------+
    Executing request completion options...
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    Post-processing of request 21672114 failed at 02-SEP-2013 17:10:51 with the error message:
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    +------------- 2) PRINT   -------------+
    +--------------------------------------+
    Finished executing request completion options.
    +---------------------------------------------------------------------------+
    Concurrent request completed
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    +---------------------------------------------------------------------------+
    i check the document that u all suggest above after that i update u as soon as possible..
    thanks & regards
    pritesh ranjan

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