Do Quicktime/iTunes Post logs anywhere when they fail to load?
running on macbook with bootcamp and XP pro SP2.
having issues starting both of them and i figured if i had some sort of error logs to post i could get more help.
thanks.
I don't know of any log files for launch failures, but you often get error messages, the full text with any error numbers would help.
I don't know anything about your particular configuration so I doubt I can provide detailed help, but there is a general help article on troubleshooting iTunes launch probelms here:
http://docs.info.apple.com/article.html?artnum=302856
But iTunes can't work if Quicktime doesn't, so if quicktime doesn't launch you need to sort that out first.
A couple of things to try - uninstall Quicktime using the method here (just the Quicktime bits)
http://docs.info.apple.com/article.html?artnum=93698
Then download and install the stand alone version from here (option 2)
http://www.apple.com/quicktime/download/win.html
If that doesn't work, do you have any extra Codecs such as ACE or K lite Mega Codecs they may cause Quicktime problems?
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Most app crash right when they start to load
just normal updated macosx 10.6.6 most apps that i download show an error message Process: Ultraviolet Dawn Lite [259]
Path: /Applications/Ultraviolet Dawn Lite.app/Contents/MacOS/Ultraviolet Dawn Lite
Identifier: com.sadcatsoft.uvdawnmaclite
Version: 1.01 (1.01)
App Item ID: 414687415
App External ID: 3389272
Code Type: X86-64 (Native)
Parent Process: launchd [88]
Date/Time: 2011-02-13 16:34:37.811 -0800
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report: 73289 sec
Crashes Since Last Report: 41
Per-App Interval Since Last Report: 15 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 5A493712-6AEF-4286-8596-BD298DA06AF1
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x0000000000000000
Crashed Thread: 4
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x000000010136e2da machmsgtrap + 10
1 libSystem.B.dylib 0x000000010136e94d mach_msg + 59
2 com.apple.CoreGraphics 0x00000001035fc315 _CGSShapeWindowInline + 294
3 com.apple.CoreGraphics 0x00000001035ce7f5 CGSShapeWindow + 1725
4 com.apple.AppKit 0x0000000101a06fb3 _NSShapeRoundedWindowWithWeighting + 246
5 com.apple.AppKit 0x00000001019ad768 -[NSThemeFrame shapeWindow] + 445
6 com.apple.AppKit 0x00000001019ac628 -[NSThemeFrame setFrameSize:] + 368
7 com.apple.AppKit 0x0000000101983a81 -[NSWindow _setFrame:updateBorderViewSize:] + 735
8 com.apple.AppKit 0x00000001019831d9 -[NSWindow _oldPlaceWindow:] + 1236
9 com.apple.AppKit 0x000000010198256b -[NSWindow _setFrameCommon:display:stashSize:] + 1464
10 com.apple.AppKit 0x0000000101998adc -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
11 com.apple.AppKit 0x000000010199877a -[NSWindow orderWindow:relativeTo:] + 94
12 com.apple.AppKit 0x0000000101964770 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
13 com.apple.AppKit 0x000000010196288d loadNib + 226
14 com.apple.AppKit 0x0000000101961d9a +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 248
15 com.apple.AppKit 0x0000000101961bd2 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
16 com.apple.AppKit 0x000000010195f153 NSApplicationMain + 279
17 com.sadcatsoft.uvdawnmaclite 0x0000000100005913 main + 146
18 com.sadcatsoft.uvdawnmaclite 0x0000000100004f8c start + 52
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x000000010138716a kevent + 10
1 libSystem.B.dylib 0x000000010138903d dispatch_mgrinvoke + 154
2 libSystem.B.dylib 0x0000000101388d14 dispatch_queueinvoke + 185
3 libSystem.B.dylib 0x000000010138883e dispatch_workerthread2 + 252
4 libSystem.B.dylib 0x0000000101388168 pthreadwqthread + 353
5 libSystem.B.dylib 0x0000000101388005 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x0000000101387f8a _workqkernreturn + 10
1 libSystem.B.dylib 0x000000010138839c pthreadwqthread + 917
2 libSystem.B.dylib 0x0000000101388005 start_wqthread + 13
Thread 3:
0 libSystem.B.dylib 0x00000001013a8fca _semwaitsignal + 10
1 libSystem.B.dylib 0x00000001013a8e59 nanosleep + 148
2 libSystem.B.dylib 0x00000001013a8dc3 usleep + 57
3 com.apple.audio.CoreAudio 0x00000001034f417c IOA_SingleDevice::StartIOCycleTimingServices() + 76
4 com.apple.audio.CoreAudio 0x00000001034f38ff HP_IOThread::WorkLoop() + 227
5 com.apple.audio.CoreAudio 0x00000001034f3817 HPIOThread::ThreadEntry(HPIOThread*) + 9
6 com.apple.audio.CoreAudio 0x00000001034f3745 CAPThread::Entry(CAPThread*) + 125
7 libSystem.B.dylib 0x00000001013a7536 pthreadstart + 331
8 libSystem.B.dylib 0x00000001013a73e9 thread_start + 13
Thread 4 Crashed:
0 libGL.dylib 0x00000001063e7470 glLoadIdentity + 13
1 com.sadcatsoft.uvdawnmaclite 0x00000001000068a6 -[MacMainController drawView] + 69
2 com.sadcatsoft.uvdawnmaclite 0x00000001000055ce -[MacGameView drawView] + 106
3 com.sadcatsoft.uvdawnmaclite 0x00000001000051af -[MacGameView getFrameForTime:] + 72
4 com.apple.CoreVideo 0x00000001019220ab CVDisplayLink::performIO(CVTimeStamp*) + 431
5 com.apple.CoreVideo 0x0000000101921310 CVDisplayLink::runIOThread() + 754
6 com.apple.CoreVideo 0x0000000101920fe3 startIOThread(void*) + 139
7 libSystem.B.dylib 0x00000001013a7536 pthreadstart + 331
8 libSystem.B.dylib 0x00000001013a73e9 thread_start + 13
Thread 4 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000106c10e00 rcx: 0x000000010718aa00 rdx: 0x0000000000000000
rdi: 0x0000000107834bf8 rsi: 0x0000000101315518 rbp: 0x000000011adcac70 rsp: 0x000000011adcac70
r8: 0x000000010718aa00 r9: 0x0000000100116f90 r10: 0x000000010718aa00 r11: 0x000000011adcab30
r12: 0x00000001020b4a7e r13: 0x00000001020b467c r14: 0x0000000100005153 r15: 0x000000011adcad60
rip: 0x00000001063e7470 rfl: 0x0000000000010202 cr2: 0x0000000000000000
Binary Images:
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0x104e91000 - 0x104eaeff7 libPng.dylib ??? (???) <667C3883-32A5-CCCC-8624-972B5DFD8EA4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x104eb6000 - 0x104eb8fff libRadiance.dylib ??? (???) <6C974488-62D2-71BA-A45E-C764A0AF7354> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x104ebc000 - 0x104ee2fe7 libJPEG.dylib ??? (???) <DFA5DAC2-D1C6-D5ED-F95D-AC185E98B6E7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x104eea000 - 0x104fc4ff7 com.apple.vImage 4.0 (4.0) <354F34BF-B221-A3C9-2CA7-9BE5E14AD5AD> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x104fd3000 - 0x104fd3ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <4CCE5D69-F1B3-8FD3-1483-E0271DB2CCF3> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x104fd6000 - 0x10501eff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <98FC4457-F405-0262-00F7-56119CA107B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x105026000 - 0x105090fe7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <AF0EA96D-000F-8C12-B952-CB7E00566E08> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x10509a000 - 0x1058a4fe7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x1058ed000 - 0x105d30fef libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x105ebd000 - 0x105f7efe7 libFontParser.dylib ??? (???) <8B12D37E-3A95-5A73-509C-3AA991E0C546> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x106075000 - 0x1060aefef libcups.2.dylib 2.8.0 (compatibility 2.0.0) <561D0DCB-47AD-A12C-9066-70E4CBAD331C> /usr/lib/libcups.2.dylib
0x1060bd000 - 0x10616cfff edu.mit.Kerberos 6.5.10 (6.5.10) <6A159CD8-5C02-4528-C36F-6AFBFD61576B> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x106192000 - 0x1061b3fff libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <9F322F47-0584-CB7D-5B73-9EBD670851CD> /usr/lib/libresolv.9.dylib
0x1061bd000 - 0x1061bdff7 com.apple.vecLib 3.6 (vecLib 3.6) <96FB6BAD-5568-C4E0-6FA7-02791A58B584> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x1061c0000 - 0x106215ff7 com.apple.framework.familycontrols 2.0.2 (2020) <A3CFF697-B9DB-A7E5-3B39-9DA9B34F0595> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x106233000 - 0x1062e8fe7 com.apple.ink.framework 1.3.3 (107) <8C36373C-5473-3A6A-4972-BC29D504250F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x10631b000 - 0x10634cfff libGLImage.dylib ??? (???) <1A8E58CF-FA2F-14F7-A097-D34EEA8A7D03> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x106353000 - 0x106376fff com.apple.opencl 12.3 (12.3) <D30A45FC-4520-45AF-3CA5-092313DB5D54> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x10637f000 - 0x106385ff7 IOSurface ??? (???) <EAD87C9F-BADC-7116-4ADD-0B0679459D24> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x10638e000 - 0x1063d7fef libGLU.dylib ??? (???) <CCE779A9-2467-A5AA-A558-691E43A1105F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x1063e6000 - 0x1063fafff libGL.dylib ??? (???) <1EB1BD0F-C17F-55DF-B8B4-8E9CF99359D4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x10640a000 - 0x106523fef libGLProgrammability.dylib ??? (???) <4F2DC233-7DD2-1204-CAA5-3E6524F0AB75> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x106544000 - 0x106547ff7 libCoreVMClient.dylib ??? (???) <609598E6-195D-E5D4-3B92-AE8D9768829C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x10654c000 - 0x106551fff libGFXShared.dylib ??? (???) <991F8197-FD06-2AF1-F99B-E448ED4FB2AC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x106556000 - 0x1065e2fef SecurityFoundation ??? (???) <F43FDB02-CAA5-F8FF-C8D7-6665E7403ECE> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x106626000 - 0x10662dfff com.apple.OpenDirectory 10.6 (10.6) <4200CFB0-DBA1-62B8-7C7C-91446D89551F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x106636000 - 0x10663cff7 com.apple.CommerceCore 1.0 (6) <E8A1144C-5666-9840-4729-256FE69CDBDB> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x106644000 - 0x10665dfff com.apple.CFOpenDirectory 10.6 (10.6) <CCF79716-7CC6-2520-C6EB-A4F56AD0A207> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x106672000 - 0x1066c1ff7 com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <14FD0978-4BE0-336B-A19E-F388694583EB> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x1066e2000 - 0x106702ff7 com.apple.DirectoryService.Framework 3.6 (621.9) <E7AFAAFA-8221-585B-85D0-171ADC490825> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x10670c000 - 0x10671efe7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
0x106b83000 - 0x106b90fe7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <397B9057-5CDF-3B19-4E61-9DFD49369375> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x106bbb000 - 0x106be1fff GLRendererFloat ??? (???) <8256EA93-A236-8B55-F214-65896DDB7A0E> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x106e00000 - 0x106e3dff7 libFontRegistry.dylib ??? (???) <8C69F685-3507-1B8F-51AD-6183D5E88979> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistry.dylib
0x106f21000 - 0x106f64ff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <7E30B5F6-99FD-C716-8670-5DD4B4BAED72> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x106f9d000 - 0x106fa1fff com.apple.audio.AudioIPCPlugIn 1.1.6 (1.1.6) <D934B45A-1406-1C78-0F55-E9C5216C269D> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x118d5a000 - 0x118eebfef GLEngine ??? (???) <AE898A2A-1C12-9FDB-455F-32601F030904> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x118f1c000 - 0x118fe7ff7 com.apple.audio.units.Components 1.6.3 (1.6.3) <3D101AF0-8F81-1BEC-A85E-EA688D71BB83> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x119100000 - 0x1194dafff com.apple.RawCamera.bundle 3.4.1 (546) <5662D375-35EA-30E5-BD9D-D684ABE04A1E> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <486E6C61-1197-CC7C-2197-82CE505102D7> /usr/lib/dyld
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <F00A8B2F-84A0-0868-1047-3A13F9114864> /usr/lib/libSystem.B.dylib
Model: MacPro4,1, BootROM IM91.008D.B00, 2 processors, Intel Core 2 Duo, 2.00 GHz, 3 GB, SMC 1.13f3
Graphics: Display, Built-In, spdisplaysintegratedvram
Memory Module: global_name
AirPort: Third-Party Wireless Card
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9250320AS, 232.89 GB
Parallel ATA Device: TSSTcorp DVD+/-RW TS-L632H
USB Device: Laptop Integrated Webcam, 0x05a9 (OmniVision Technologies, Inc.), 0x2640, 0xfa100000
Process: Gravit [268]
Path: /Applications/Gravit.app/Contents/MacOS/Gravit
Identifier: com.slowchop.gravit
Version: ??? (???)
App Item ID: 411594302
App External ID: 3273982
Code Type: X86-64 (Native)
Parent Process: launchd [88]
Date/Time: 2011-02-13 16:35:01.551 -0800
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report: 73310 sec
Crashes Since Last Report: 42
Per-App Crashes Since Last Report: 6
Anonymous UUID: 5A493712-6AEF-4286-8596-BD298DA06AF1
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /usr/X11/lib/libfreetype.6.dylib
Referenced from: /Applications/Gravit.app/Contents/MacOS/../Frameworks/SDLttf.framework/Versions/A/SDLttf
Reason: image not found
Binary Images:
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <486E6C61-1197-CC7C-2197-82CE505102D7> /usr/lib/dyld
Model: MacPro4,1, BootROM IM91.008D.B00, 2 processors, Intel Core 2 Duo, 2.00 GHz, 3 GB, SMC 1.13f3
Graphics: Display, Built-In, spdisplaysintegratedvram
Memory Module: global_name
AirPort: Third-Party Wireless Card
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9250320AS, 232.89 GB
Parallel ATA Device: TSSTcorp DVD+/-RW TS-L632H
USB Device: Laptop Integrated Webcam, 0x05a9 (OmniVision Technologies, Inc.), 0x2640, 0xfa100000Hi,
Check the developer site for support.
http://www.sadcatsoft.com/uvd/main.php
How to use the Mac App Store here.
Carolyn -
I love playing Zuma Blitz and other games on Facebook, but it now takes literally forever to load the games and when they're finally loaded I play once and they hang-up. I have played using Internet Exployer 8 and also using Firefox 3.6 . I have also downloaded Adobe Flash Player as this was supposed to make playing the games better. Not so much. Now it is frustrating, waiting and waiting.... I have emptied the history cache, removed and reinstalled and still the problem exists.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
Podcast - works on iTunes page but not when subscribed
Hi, I produced my podcast, submitted the feed through iTunes store and was validated. However, it happens so that people can listen to the podcast on iTunes page but not when they subscribe to it and try to download. error points to URL issues apparently. Help.
It works perfectly well for me. On subscribing I saw all three episodes and downloaded and played Episode 2 without any problems. The only explanations I can suggest are that either some of your subscribers are having some sort of technical issue at their end: or that your server is intermittently sulking and failing to respond to requests. Try playing the episode from this link a few times on spaced-out occasions and see whether you ever get a failure:
http://thecricketcouch.com/CouchTalk/CouchTalk-AntSims-SanaKazmi-062611.mp3 -
My ipod classic will not sync all of my games. Says it cant find them when they are there
My ipod recently stopped syncing all of my games. The message says that itunes cant find them when they are where they always were. Can anyone help me with this issue? I have tried uninstalling everything and then reinstalling and nothing works. Three of my fourteen games will not sync, and they are the ones that I play the most.
Hello bardwell,
Try rebooting your computer to see if that makes a difference. Otherwise, use the Get Info window for these games to determine where they should be located on your PC. Then navigate out to that location to see if they are actually still there. -
Every single time I add an RSS feed as a live bookmark and view it, the top of the feed list displays a "Live Bookmark Feed Failed to Load" error... Followed by all of the NEWEST entries in that RSS feed.
So why the hell is it saying they failed to load every single time I open a live bookmark when they are actually loading?
I have deleted my live bookmarks and re-added them only to get the same error.
It makes me sad that my favorite web browser is going down the toilet. Won't be more than a month or two before you get taken down by Chrome according to general web trends... Give it a year and if you don't fix all the broken crap in FireFox it will end up as the "NEW IE6" in a year or two...
I love how the top dog in any category of business goes down the toilet as soon as the idiot board and bureaucrats get involved.You can try to create a new Latest Headlines bookmark by visiting this website:
http://en-us.fxfeeds.mozilla.com/en-US/firefox/headlines.xml
http://feeds.bbci.co.uk/news/rss.xml?edition=int -
iTunes quits when I'm trying to open it. I have installed the latest version and another user on the same Mac can use their iTunes when they log in. I have tried deleting iTunes and re-installing but it still won't open. Any ideas? Thanks.
Hold down the option key while starting iTunes and make an new library. Will it open then? If so, you have a bad library. With the new library import the library.xml version of the file in your iTunes folder. This will make it 90% like before (some metadata are not identical, but I don't know which ones).
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451 -
I downloaded two movies from itunes at the same time (both free digital copies from a dvd) and when they finished downloading... they disappeared. I've not been able to re-download them or find them.. anywhere. Any suggestions for tracking them down?
If you downloaded them on your computer's iTunes then they should have gone into the Movies part of your iTunes library, if on a device (iPad, iPhone or iPod Touch) then into the Videos app - they haven't appeared there ?
If you downloaded on your PC and they don't show in the Movies section then you could try searching for them by name (or part of their name) via windows explorer and see if that finds them. Or if you downloaded them on a device and they aren't in the Videos app then have you got a film age rating set in Settings > General > Restrictions that is hiding them, and if not can you find them via the device's spotlight search screen (swipe your first homescreen to the right) ? -
Hi,
I had forgotten my password and made many attempts to log on to my Ipad. Finally after remembering the password it was to late to enter it. My screen says "Ipad is disabled, log on to ITunes. I logged onto ITunes and nothing is recognized an I cant find a category for correcting the problem. Any help will be greatly appreciated. ThanksHow can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I have Mac Mini with Lion Server running 10.8.2 and an iPhone 4.
Wife has iPad 2 and iPhone 4s. (We share Apps)
Each kid (12 and under) has iPod Touch 4th Gen.
So far all purchases made under my Apple ID/iTunes ID.
Is there a way to let the kids have their own account- they get giftcards.... but if I buy an App they can still share it?
so if Child 1 buys an App, or song, can we all enjoy it, but it's purchased from his 'own' account?@survivethestorm.
Firstly thanks for the blog, I think it has saved me time contacting customer support? I too am going thru the introduction of several kids devices, along with my wifes, onto the one iTunes account and on one PC computer (currently we have 3 x iPhones, 2 x iPod touches, 2 older iPods and soon to have iPad). Syncing all devices hasn't been a problem to date as far as music, apps etc but I too have discovered the texting problem you described above, with my sent texts showing on the kids devices, and vice-versa, much to my horror! It appears this is now only becoming a problem with the later iOS software and/or devices?
It appears as you have described above, customer support has indicated by creating a separate Apple Account for each person, this fixes the texting problem? Have there been any issues then with syncing apps, music etc after creating the accounts? I currently dont use iCloud, I simply sync each device on connection via usb to the computer, and choose what is being synced to each device. I like to control (at this point anyway) what is actually going on to the kids devices. Do you know if there is a limit as to how many 'Apple Accounts' can share the one iTunes Library? I realise the number of devices is unlimited to the one account, but just wondered if the number of Apple Accounts changes things?
Once an Apple Account has been created for each person, do you then have to share your iTunes Library (Apps, Music etc) or does it do it automatically do so when they log in?
Also I presume you don't need credit card details for the Apple Account? It was a long time ago I set my original one up.
Sorry for the 'long winded' reply, just very confused and want to make sure I am doing the right thing.
Many thanks. -
I have just put an audio book into my iTunes music library. When I tried to transfer it to my iPod Shuffle it put the chapters in the wrong order i.e. Chap 1, Chap 10, Chap 11 etc. rather than Chap 1, Chap 2, Chap 3 ... How can I get it to put them in the order they appear in the book?
First, we need to know if the audiobook chapters are being treated by iTunes as music files or as audiobooks. If they are not audiobooks purchased from the iTunes store, they might be getting "shuffled". You will need to look at "File" - "Properties" (I think - I don't use iTunes under Windows - or right-click on the file and choose "properties") and look at the media type. If it is "Music", change it to "Audiobook". If this is not the problem, or does not fix anything, please post back.
Actually, looking at your post again, a second thought occurs to me - assuming there are less than 100 chapters in the book, just renaming them with a leading zero on the first nine chapters might do it. A computer will alphabetically sort filenames in the order you quote (1, 10, 11, 12, 13, ... 2, 21, etc.) but a leading zero will fix that (01, 02, 03 ... 10, 11, 12)
Maybe you are looking for
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HT4623 during update ipad went dark and can't get it to come back - it is plugged in
Help my ipad went dark when installing the last update. The battery may not have been fully charged but it was plugged in. It has been 3 hours now and can't get it to come back.
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Why Firefox5 can not open Angry birds in HD while Firefox 4 worked just fine?
Firefox 4 could open hd version of Angry birds game.http://chrome.angrybirds.com/ However upon automatic update to Firefox 5 the site is not openned propperly. Only the low resolution version works now. There seems to be an error in handling HTML5?!
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SAP Employee Interaction Center (EIC)
It is not that well known that SAP offers a sub module in the Human Capital Management arena to handle employee interaction (EIC) and it is a key peice of their shared service offering. For any questions regarding the offering please let me know.
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Transfer Aperture library to Lightroom
I have to make the switch to Lightroom as my current main camera, Leica M8, is properly supported only by Lightroom. Now after downloading Lightroom 1.0 I am trying to figure out a strategy how to transfer my old Aperture library to Lightroom. Of cou
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Latex présentation: a l'attention de Caroline VERBA
Madame, Suite à votre demande, je vous communique mes coordonnées complètes et exactes. Je suis étudiant à l'université de Brest et je travail sur l'adaptation de programmes C sous LabVIEW. Cordialement, BRENEOL Loïc 25, rue des Landes 29280 LOC-MARI