Do's, Don'ts and Never for first time users

I work within a global organisation - with many people turning to Captivate for the first time. We all share the same LMS.
I want to create a short "check-list" of the most important Captivate Preference / Settings or ways of working to help new users (and old users) get the best from Captivate and to ensure the projects they upload the our LMS run pretty much trouble free.
For example:
1. Always work locally (local C drive)
2. Edit /Preferences - select Generate Project Backup
3. Set slide quality to High 24-bit
4. Dont copy paste images, use Captivate Image>insert and .PNG format
What in your opinion, would you suggest the most important "Do, Don't and Never" new users need to be made aware of?
We have different versions of Captivate being used, ranging from v4 to v7 - so I appreciate this will all have to be fairly generic.
Many thanks
Noel

Hi all
WRT working off a server, this is something I've always admonished as a huge thing to avoid. I've always used the analogy of working in my kitchen and preparing a recipe. Your captivate project and all the ingredients are stored in your local C drive which is similar to your fridge and pantry, Need to add an image? (egg) As long as your project is on the C drive, it's similar to opening the fridge and grabbing an egg. As long as there is an egg in the fridge, no problem. Instant access. But nothing says you MUST work this way, Sure, I can just go to the store any time I need an egg. But I have to stop what I'm doing, get in the vehicle, drive to the store, purchase the egg, drive back and finally I can use the egg. And to me, that's EXACTLY what it's like when you work with your project on a server.
My recommendation is always to keep the project on your local drive and periodically make backup copies of the project on a server for safekeeping.
Just to note that this is really more of a common thing among many applications. Some apps are more sensitive to where files are placed than others, but it's a characteristic shared by many.
Cheers... Rick

Similar Messages

IPhone 4S Battery Life: Best solutions and procedures for 1st time user: 1-Do you have a battery life issue (learn first what the usage time spec is about) 2-What can you try to remedy the situation without reading 500 pages of posts

What follows is a grouping of some of the most fruitful procedures - from what I've seen in the biggest battery life issue thread - and some background information and discussion for solving or improving the battery life with the iPhone 4S and may be applicable also to devices on which iOS 5.0/5.0.1 has been applied. Credit goes to the respective users who contributed this information to the forum and they should be commended for doing so. This is not a final listing. The goal here is to provide a first stop sort of knowledge base document for newcomers instead of having them perusing the never ending threads where the wheel is reinvented on every page...
Please don't post your questions, usage screenshots, or claims that it worked or not for you or anything here except PROCEDURES/DEBUG STEPS/SOLUTIONS or improvements to the procedures already listed here. Try to use point form and to be as concise and clear as possible. Hope all this helps.
Thank you and good luck!
General info and specs
First, take a look Apple's battery tips, info and specs(obligatory reading for all Iphone 4S users - read it once and for all):
http://www.apple.com/batteries/iphone.html
http://www.apple.com/batteries/
... you didn't read it? loll Always remember this i.e. the definition of "usage":
Usage: Amount of time iPhone has been awake and in use since the last full charge. The phone is awake when you’re on a call, using email, listening to music, browsing the web, or sending and receiving text messages, or during certain background tasks such as auto-checking email.
I'm still not convinced you read the links so here's what Apple has to say in terms of fine tuning your battery life:
Optimize your settings
Depending on how they are configured, a few features may decrease your iPhone battery life. For example, the frequency with which you retrieve email and the number of email accounts you auto-check can both affect battery life. The tips below apply to an iPhone running iOS 5.0 or later and may help extend your battery life.
Minimize use of location services: Applications that actively use location services such as Maps may reduce battery life. To disable location services, go to Settings > General > Location Services or use location services only when needed.
Turn off push notifications: Some applications from the App Store use the Apple Push Notification service to alert you of new data. Applications that extensively rely on push notifications (such as instant messaging applications) may impact battery life. To disable push notifications, go to Settings > Notifications and set Notifications to Off. Note that this does not prevent new data from being received when the application is opened. Also, the Notifications setting will not be visible if you do not have any applications installed that support push notifications.
Fetch new data less frequently: Applications such as Mail can be set to fetch data wirelessly at specific intervals. The more frequently email or other data is fetched, the quicker your battery may drain. To fetch new data manually, from the Home screen choose Settings > Mail, Contacts, Calendars > Fetch New Data and tap Manually. To increase the fetch interval, go to Settings > Mail, Contacts, Calendars > Fetch New Data and tap Hourly. Note that this is a global setting and applies to all applications that do not support push services.
Turn off push mail: If you have a push mail account such as Yahoo! or Microsoft Exchange, turn off push when you don’t need it. Go to Settings > Mail, Contacts, Calendars > Fetch New Data and set Push to Off. Messages sent to your push email accounts will now be received on your phone based on the global Fetch setting rather than as they arrive.
Auto-check fewer email accounts: You can save power by checking fewer email accounts. This can be accomplished by turning off an email account or by deleting it. To turn off an account, go to Settings > Mail, Contacts, Calendars, choose an email account, and set Account to Off. To remove an account, go to Settings > Mail, Contacts, Calendars, choose an email account, and tap Delete Account.
Turn off Wi-Fi: If you rarely use Wi-Fi, you can turn it off to save power. Go to Settings > Wi-Fi and set Wi-Fi to Off. Note that if you frequently use your iPhone to browse the web, battery life may be improved by using Wi-Fi instead of cellular data networks.
Turn off Bluetooth: If you rarely use a Bluetooth headset or car kit, you can turn off Bluetooth to save power. Go to Settings > General > Bluetooth and set Bluetooth to Off.
Use Airplane Mode in low- or no-coverage areas: Because your iPhone always tries to maintain a connection with the cellular network, it may use more power in low- or no-coverage areas. Turning on Airplane Mode can increase battery life in these situations; however, you will be unable to make or receive calls. To turn on Airplane Mode, go to Settings and set Airplane Mode to On.
Adjust brightness: Dimming the screen is another way to extend battery life. Go to Settings > Brightness and drag the slider to the left to lower the default screen brightness. In addition, turning on Auto-Brightness allows the screen to adjust its brightness based on current lighting conditions. Go to Settings > Brightness and set Auto-Brightness to On.
Turn off EQ: Applying an equalizer setting to song playback on your iPhone can decrease battery life. To turn EQ off, go to Settings > iPod > EQ and tap Off. Note that if you’ve added EQ to songs directly in iTunes, you’ll need to set EQ on iPhone to Flat in order to have the same effect as Off because iPhone keeps your iTunes settings intact. Go to Settings > iPod > EQ and tap Flat.
Usage specs for the 4S - http://www.apple.com/iphone/specs.html:
Talk time: Up to 8 hours (12.5% per hour drain) on 3G, up to 14 hours (7.1% per hour drain) on 2G (GSM)
Standby time: Up to 200 hours (0.5% per hour drain)
Internet use: Up to 6 hours on 3G (16.6% per hour drain), up to 9 hours (11.1% per hour drain) on Wi-Fi
Video playback: Up to 10 hours (10% per hour drain)
Audio playback: Up to 40 hours (2.5% per hour drain)
So a scenario of normal usage could be for example: 4 heavy hours of 3G internet browsing (66.4%), with one hour of call on 3G (12.5%) and 22 hours of standby (11%) = 100%
A battery life issue is a problem where the drain is really out of spec either during usage or standby or both. For example, multi-% per minute drain during usage or a 10% drain per hour during standby is problematic. Browsing the internet on 3G during one hour and losing 16-17% is not.
Apple's test methodology for claiming the specs:
http://www.apple.com/iphone/battery.html
Procedures
davidch tips (reset+full discharge recharge):
Go through these steps to address the battery after updating to iOS 5.0.1:
1. Reset all settings (settings app-> general-> reset)
2. Go through initial setup steps (lang, wifi, siri, enable location, etc) and choose setup as new phone (don't worry your apps, data, contacts, mail will still be there). Do NOT restore from iCloud or iTunes (It can copy back corrupt settings)
3. Turn off system location services timezone and iAd
4. Fully discharge battery (tilll it shuts off with the spinning wheel)
5. Fully recharge battery (overnight if possible)
In my experience this improves the Standby battery drain issue significantly in most cases. It reduces drain from 2-4% or more per hr to 0.5% or less. It has worked for many, many users now. If it does not work after a few try's you may have a real battery or hardware issue and should contact Apple. Good Luck!
ram130's variant of davidch i.e. additional steps:
Now using davidch original steps and attaching the tweaks I made to get me more usage. As shown on page 29.
Go through these steps to address the battery after updating to iOS 5.0.1:
1. Reset all settings (settings app-> general-> reset)
2. Go through initial setup steps (lang, wifi, siri, enable location, etc) and choose setup as new phone (don't worry your apps, data, contacts, mail will still be there). Do NOT restore from iCloud or iTunes (It can copy back corrupt settings)
3. Turn off system location services timezone and iAd
4. Fully discharge battery (till it shuts off with the spinning wheel)
5. Fully recharge battery (overnight if possible)
6. Disable Siri 'Raise To Speak' and REBOOT *( if possible use another camera to verify the                 infrared is off after the reboot).
7. Set emails, icloud and calendars to fetch. ** test. Mines on hourly.
8. If your in a no signal and your phone is saying "Searching..." even after 10mins, reboot while in that area and after 1-2min it should say "No Service". This mainly applies to Verizon customers and improve battery life in these areas.
9. *optional* Goto Settings > General > Network and you will see "Hotspot.." loading something, wait a few seconds and it should say "setup personal hotspot" then exit out.
* I notice a great improvement after disabling this and rebooting. This increased my "screen on" usage or at least helped it. Make the change.
** I have not tested push yet to narrow down the drain but I had this change on my phone. I believe exchange push is responsible for some stand by drain. As for icloud, haven't notice much of a difference. Just try it for a day. My email still came in fast most times. Again still testing, will report back on these..
buxbuster tips(wifi sync, iCloud):
These are my own tested workarounds that worked for my iPhone 4S and seemed to have worked for others as well :
Workaround number 1. Deselect wifi-sync in iTunes and press sync.
If that doesn't work try :
Workaround number 2 : Remove iCloud, reset network settings. ( I guess this won't work for you since you don't have it enabled ).
If both workarounds fail, you can always try to completely wipe your phone. That also solved some of the cases out there.
rolandomerida tips - i.e. buxbuster and additional steps:
Finally, I solved the syncing error loop. My contacts are syncing flawessly again between my devices and iCloud, and yes, the battery stopped draining, which is the main topic here.
I followed instructions from buxbuster (check his workaround a few pages up!) and an additional BIG step to restore contacts and syncing, as seen in a MacRumors forum.
This is what I did:
1. Make a backup of your Address Book, using the vCard option (or both, it doesn't hurt). Save it for later.
2. In your iPhone, delete iCloud account. When it asks, accept both: delete AND delete from my iPhone.
3. Reset network settings. The iPhone will restart, then will ask you to unlock the SIM card.
4.Turn Wi-Fi on.
5. Add the iCloud account again.
That's for Buxbuster's workaround. For some, it might work just like that. My iPhone repopulated from iCloud after step 5, but I still had that "server error" on iCloud. I had to do some extra steps, since my Mac was not syncing to iCloud and couldn't edit anything on my Mac or iCloud. Syncing back had to be fixed, too. If not, the syncing loop would continue from my iPhone, and the battery would drain awfully again.
1. In System Preferences -> iCloud, I turned Contacts off. I chose "keep on My Mac" those contacts, but I got an empty Address Book after a while. And a few minutes later, iCloud contacts were empty and my iPhone also. It is scary at first! Now, before importing that vCard backup...
2. Turn Wi-Fi off. This is important, since your contact-empty iCloud will attempt to wipe your Address Book from your Mac in seconds after importing.
3. Import your vCard backup to Address Book. Just drag it to your blank Address Book window; it asks if you want to import "x" number of cards. Of course, say yes.
4. Turn Wi-Fi on, and then iCloud contacts on again (System Preferences -> iCloud). It will offer to merge your newly populated Address Book with iCloud (which is empty at this point). It should upload every single contact to iCloud, and then to your iDevices. If not, a fifth step would be to import the vCard file to iCloud, but it shouldn't be necessary.
So, with iCloud syncing working correctly, there is no battery draining! Again, that was my particular issue.
I can't tell if this is the single answer to the widely spread battery draining problem, but it sure can be fixed with these workarounds, and yes, Apple should address the problem with a future update, for we affected customers don't need workarounds in the first place
This is the MacRumors discussion:
http://forums.macrumors.com/showthread.php?t=1256807
And dont' forget to check buxbuster's fix, video, and THANK him!
Miless tips (full 800mb release of 5.0.1 and sanitizing a restore):
As for 4S battery life. Try doing this,
1. Settings>Location Service ... disable all location services you do not need. In particularly Facebook because it drains the battery a lot.
Scroll down to the bottom at Settings>Location services>System Services ... Disable Setting Time zone, location based iAds, Diagnostic & Usage.
2. Settings>Notification>Calendar ... turn off the Notification Centre.
3. Settings>General>Reset ... do Reset All Settings. Doing this will not wipe out your iPhone. It will just Reset the network settings, location warning, keyboard dictionary, etc... but it will clear up some corrupted data there. Generally this will help.
Try these 3 steps first... if it still drains a lot, try the following,
4. Drain your battery down to 1%. Then charge it up using USB from PC ... not the charger. The charger output 1.0 A ( x 5V from USB ... you get 5W power). From PC, output is only 0.5A x 5V = 2.5W power. Charging is slower but trickle charge 4S helps the battery retain its charge better. I think it takes about 3-3.5 hours to charge full from USB/PC compared to slightly below 2 hours using iPhone charger.
If after doing the above still could not solve your battery issues (mine with iOS 5.0 was ok up to step 4, but not iOS 5.0.1).... plug you iPhone to a charger (any charger), from iPhone, access your iCloud ... set it up if you havent. Back up your iPhone data to iCloud. if you do not have enough storage (only 5GB is free), go to details and select the apps you need its data backup, choose only those you really need and leave those unnecessary ones out. Back up your camera roll to your PC/Mac manually as it could be too big to backup to iCloud.... once you have it setup, make sure you are on Wifi ... tap backup to iCloud from your iPhone. It will take a while if the file is huge.
Once backup to iCloud is completed, plug your iPhone to PC/Mac and launch iTunes 10.5.1 (make sure you have 10.5.1)
Click Restore. It will automatically initiate a download of iOS 5.0.1 ipsw for iPhone 4S. Wait for the whole process to finish, ie. download, restore software/firmware.
Once its done, do not set up your iPhone from iTunes. Set it up on your iPhone. Go through the selection. When prompted, select restore from iCloud (from your iphone backup earlier). Keep your iphone plugged into iTunes while restoring backup from iCloud. Because while restoring from iClouds, some data will be synced from iTunes if you plug in, e.g. music, video, etc... unless you bought these content from iTunes store. Apps will be downloaded from App Store from the cloud.
Once it's all done restored. Turn off your iPhone,.. and turn it on again.
Now, hopefully your battery wont be draining so fast anymore. Usually it wont after this. But you need to charge your battery at least 4-5 cycles to stabilize the charge on the battery. I dont know why... but battery life seems to get better and better for me after a few charge cycles after all the above work.
Good luck. Let us know if it works for you.
W. Raider tips (Sirii):
Bottom line for me of things that helped battery life are:
1. Turing off Siri and Rebooting the phone by holding the Home button and Top button down, ignoring the slider, until the phone shut down. (turn off Siri, reboot, and check top front of iPhone 4S against a lesser camera like the front-facing camera on an iPad2 - making sure the IR sensor is off)
2. Fully draining the battery, meaning using the phone until it shuts itself off from a drained battery and then recharging it to 100% about 4, maybe 5 times. I charged it both with a Mac and a wall charger.
Hope this is helpful!
Comments
jmm514 remarks (Twitter):
I may have found something. I had Twitter disabled in my notifications, but got a tweet today that popped up on my home screen. Didn't know I had this enabled. At the bottom of the Twitter notification settings is the home scrren toggle. Since disabling this, battery life seems better. Considering there is no setting for frequency of checking for tweets, it appears the phone is continually connecting to wifi to check for new tweets.
tmksnyder comments (notifications, corrupt data in iCloud):
For me, I found my iphone on wifi mysteriously connecting to my mac. I eventually narrowed it down to the Apple Move Trailers app which keeps a file in iCloud. The phone was trying to sync the file with the mac in the background even when the Movie Trailers app was closed (hitting the red x). Based on my macosx logs the iCloud process that was trying to sync was working directly between the phone and the mac without using itunes by connecting to an https address hosted on the phone. It was connecting every 3 minutes and failing (while phone was awake or awake during during a notification). I also found that iCloud control panel on OSX would error if I tried to delete the file. I fixed it by removing the App and doing a hard reset which stopped the sync. I probably could have turned off iCloud document sync in the phone but didn't think of that. My battery life has greatly improved while at home on wifi.    I am now at 28 hrs standby, 2 hrs 20 minutes of usage, and 68% battery. It was ok before where I could get 20-30 hrs standby and 6 -8 hrs usage. My usage today was phone calls, 3g surfing, and music via bluetooth in the car.
I also found even with Itunes iMatch, if I mass updated tages, art work etc, it would hit the phone on wifi even in standby. I was amazed.   Granted if I am not doing updates, Match won't hot the phone so this was a once in awhile event. I could drop my percentage by 5-10% in a matter of minutes when doing updates.   I think a lot of our problems are background processes, associated with iCloud, notification, and apps. More features means more battery.   I think the key thing is to keep track of what has recently been added or changed if battery life gets worse all of a sudden.   It may be an app that was recently installed and if possible you may want to completely remove it and not just quit it.
With twitter, i think it uses push notifications so it doesn't need to be running and actively poll on the phone. For instance , if i quit the mail app, i still will get mail notifications and can swipe the message and load mail. Apple Push Notifications servics maintain the connection to the phone and there are likely pings or connection checks that occur for the service on an os level not an app level. This minimizes the load so there arent a bunch of apps all runing and constantly checking. The notification service , if it is contacted from twitter or another service with data, will check the settings you have registered to the with the apple push service and send the notification to your phone. No matter what, there is a drain with notifications. M hunch is once one application is configured to receive notifications, connection checking occurs betwen the push service and the phone so it knows where it is on the network. If it is implemented correctly, these checks arent frequent if you are still and more frequent as you move. The other drain is for when the noification hits and is processsed. If i get 9 emails over night, my screen just popped up for 20 seconds or so to process each message using battery. I would even think that just go from low power to turning n the screen uses more juice than if the device was already on and i get the message. On nights I get no notifications, I see a 3 or 4 percent drop. On nights with a number of notifications, i have seen up to a 10 percent drop. Besides notifications, wifi sync and icloud will poll on the local network and use up battery if the host computer is on and running itunes or trying to sync a data file that is corrupt (which i had with the apple movie trailers app causing my phone to drain). For me turning off wifi sync and remving a corrupt file in icloud solved my battery issues and I get over 24 hrs of standby with 6 to 9 hrs of use and this is with all the normal location services and push serivices turned on.
See http://developer.apple.com/library/mac/ipad/#documentation/NetworkingInternet/Co nceptual/RemoteNotificationsPG/ApplePushService/ApplePushService.html for more info. I think it has a good overview of how the notifications work.

Well seems like that rumor of iOS 5.0.1 is finally gone the way of the dogs since developers got a beta of 5.1. So as stated earlier in the master discussion-> I suspect if you are filling up this thread with false post or creating a master set of links to various post that are unreliable you are wasting your time. Press is not going to touch the story due to poor or inaccurate sources which may be links from the master thread. This can include inaccurate information, combination of conflicting post or postings from users which may not own the device. Reputable press organizations have policies that require discloser and strict rules about what is a reliable source for a story. It is clear that many of the post in the master thread, which are links presented here are questionable.
Sorry to say that postings taken without any analysis of their totality have been propagated via various sites, for example sites such as http://www.2012federalbudget(dot)com. (Do not visit but I suspect that this is not the 2012 federal-budget site you would expect based on analysis of the records. There are plenty of sites like http://www.2012federalbudget(dot)com propagating questionable post in these threads.) One site for example in the discussion thread used a self signed certificate, the site had a log in to allow users to enter their OpenID. Seems many of these sites are pop and drop drupel configurations.
So remember this is how the really bad rumor of iOS 5.0.2 got started, the 5.1 memory leak issue, iCloud Issues, call quality, address book, etc.
Some of the postings have been very comical, I think the latest now is a dropbox issue. Seems that the length of the previous thread has resulted in various app engines of some proxy servers/tools reaching their limits.
So I would make sure to know the source of any information you link to. Make sure you avoid entering any information to outside links such as OpenID or Apple ID, these are big prize items for anyone with malicious intent. If you have issues and are a valid user contact APPLE CARE. (Note link is using McAfee Secure Short URL Service, and is https.)
http://mcaf.ee/ricdt
The original solution still represents a high level of success for users having any battery issues.
Install 5.0.1 on your iPhone 4s. Some users posting they are still using older versions, bad fake serial numbers, etc.
Make sure your device can run iOS 5.0.1 and is not altered.
Make sure you use a new Sim, not some cut down version which many users admit to doing. (Again, worth confirming what people are posting.)
Reset the device doing a hard reset and software reset.
Let battery drain and then charge for the full cycle, which is 24 hours.
I think you will find you will get the battery usage that APPLE has stated for the device.
Best of luck, stay safe and thanks

Error occurred when attempting to change modules in LR - just purchased and opened for first time

I just purchased and downloaded the monthly subscription to LR 5 on my new iMac. When I open LR it displays an error message that says "An error occurred when attempting to change modules." I cannot import anything. I'm stuck and very frustrated. I just paid for this monthly service and am stuck for a year. Please help me troubleshoot this problem. I've uninstalled and reinstalled several times as well as restarted my iMac.

This link Error changing modules | Lightroom does NOT work with creative cloud downloads. I have tried it all, numerous times. Not a solution for us CC users. PLEASE HELP!

Multiple install issues for first time user of 10gRelease2

Despite doc which said 10g Release 2's certification with Windows XP Professional (> SP 1), clusterware install fails with OUI-1-8001 (Error - needs XP ver 5.0 or 5.2). My XP Prof Ver 5.1.2600 apparrently isn't compatable. Error msg suggests upgrading Service Pack.
Tried to install Personal Edition, but never saw the oppty to selection it after downloading individual zip files (clinet, gateways, clusterware) into separate folders and then running setup.exe's in each folder. Don't know if I'm running Personal Edition.
This is my first time attempt to install Oracle dB. Appears that my installation of client and gateways went ok, but I'm not doing something right to start SQLPLUS or my clusterware issue is causing a problem.
When starting SQLPLUS, entered by username (email), passwd, not sure what to enter for host string. Leaving blank, a timeout occured. Do I need a connect identifier? SQLPLUS hangs if I try to then click File.

user11971328 wrote:
Despite doc which said 10g Release 2's certification with Windows XP Professional (> SP 1), clusterware install fails with OUI-1-8001 (Error - needs XP ver 5.0 or 5.2). My XP Prof Ver 5.1.2600 apparrently isn't compatable. Error msg suggests upgrading Service Pack.
Tried to install Personal Edition, but never saw the oppty to selection it after downloading individual zip files (clinet, gateways, clusterware) into separate folders and then running setup.exe's in each folder. Don't know if I'm running Personal Edition.
This is my first time attempt to install Oracle dB. Appears that my installation of client and gateways went ok, but I'm not doing something right to start SQLPLUS or my clusterware issue is causing a problem.
When starting SQLPLUS, entered by username (email), passwd, not sure what to enter for host string. Leaving blank, a timeout occured. Do I need a connect identifier? SQLPLUS hangs if I try to then click File.Am curious - which version of Oracle DB 10gR2 did you download? Did you take 10.2.0.1 or did you grab the 10.2.0.3 for Vista or 10.2.090.4 for Win 2008? The questions sound suspiciously like the latter.
If you have the right one for WIndows, the Personal Edition selection shows up on the very first screen - you select whether you want Enterprise Edition, Standard Edition (which also includes the SE1 variant) and Personal Edition. No selection implies wrong download.
Under normal circumstances, you ONLY install the database CD. That gives you pretty much all you need for learning, including the SQLPlus. Then if you want more - such as the sample data, because you deliberately did not include it at database install, or the Apache front end - you get the Companion CD and install it after the fact. The Client CD is used for those computers that do not have the database CD. Gateways are used on the database much later, when you want to connect to DB2 or SQL Server and the like. And the clusterware is when you are really advanced ands want to get a high availability cluster operational.
Edited by: Hans Forbrich on Oct 4, 2009 8:17 AM
On rereading your question, it sounds like you installed everything instead of just the database CD. You need ONLY the Database download for learning.

Checklist for first time user of ThinkPad/IdeaPad

Hi new community users,
The article below will be useful for those who own their first ThinkPad/IdeaPad systems. There are some useful tips that help you to familiarize yourself with your system faster.
First time ThinkPad or IdeaPad user checklist
Cheers,
Cleo
WW Social Media
T61, T410, x240, Z500, Flex 14
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
Follow @LenovoForums on Twitter!
How to send a private message? --> Check out this article.
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

Hi new community users,
The article below will be useful for those who own their first ThinkPad/IdeaPad systems. There are some useful tips that help you to familiarize yourself with your system faster.
First time ThinkPad or IdeaPad user checklist
Cheers,
Cleo
WW Social Media
T61, T410, x240, Z500, Flex 14
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
Follow @LenovoForums on Twitter!
How to send a private message? --> Check out this article.
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

Questions for first time user

I have two problems. 1st....I downloaded pictures on my ipod and I can't get them to save to my computer. 2nd...I downloaded a movie on my ipod and it appears to be there, but doesn't play on the ipod. Any help would be greatly appreciated!
Windows XP

If you copied photos to your iPod using the full resolution option, enable disk use, open your iPod in "my computer", open the photos folder then open the "full resolution" folder and drag the photos out of that folder to your desktop. For enabling disk use look here.
http://docs.info.apple.com/article.html?artnum=61131
If you only copied the photos as thumbnails, you can't do this so you'll need a program such as this one.
http://www.copypod.net/copypodphoto.php
Photos as thumbnails won't be very good quality when copied back to your computer.
For the video, see this for help: Guide to converting video for iPod (Mac/Windows).

Trial Photoshop CS6 - can I access it as a first-time user?

I downloaded trial Photoshop CS6 on my iMac as a first-time user, knowing that my serial number for CS1 was out of date (I'm retired and haven't used Photoshop for years). But I can't activate it. Is it not available for first-time users and if not, how can I uninstall it safely? I really want to try it out before I buy the full version, and was unaware that I needed a serial number until the install.

You don't need a serial number for trielas. if it timed out, something went wrong.
Adobe trial software expired early
Uninstall it using the uninstaller that comes with the program.
Mylenium

When i want to purcahase for first time on itune,,it said this ID have never been used on itune .how can i use my ID to purchase it if this is my first time?

when i want to purcahase for first time on itune,,it said this ID have never been used on itune .how can i use my ID to purchase it if this is my first time?

Hi Zannat,
Don't get scared. Cookies are the small file which stores your settings for a website, such as location details, login details, language details and so..
Some sites don't care about your cookies settings but some other sites instructs you to enable cookies in your browser. Enabling cookies is too easy.
Just follow the instructions which explained [[Enable and disable cookies that websites use to track your preferences |here]] .
Thank you!!!

ADF application taking more time for first time and less from second time

Hi Experts,
We are using ADF 11.1.1.2.
Our application contains 5 jsp pages, 10 - 12 taskflows, and 50 jsff pages.
For the first time in the day if we use the application it is taking more than 60 sec on some actions.
And from the next time onwords it is taking 5 to 6 sec.
Same thing is happening daily.
Can any one tell me why this application is taking more time for first time and less time from second time.
Regards
Gayaz

Hi,
If you don't restart you WLS every day, then you should read about Tuning Application Module Pools and Connection Pools
http://docs.oracle.com/cd/E15523_01/web.1111/b31974/bcampool.htm#sm0301
And pay attention to the parameter: Maximum Available Size, Minimum Available Size
http://docs.oracle.com/cd/E15523_01/web.1111/b31974/bcampool.htm#sm0314
And adjust them to suit your needs.

My refurbished iPad 3 charged for first time it and charger got very hot is that normal

just replaced my refurbished iPad 3 with another. Tried to charge it for first time. Noticed it got very hot and so did charger. I don't recall my other iPad doing this is this a defect in the ipad?

Define "hot".
If fully drained both the battery (that essentially fills up most of the body of the device) and the charger will get quite warm, though not unbearable. Time to charge will vary according to device: my iPad 4 takes about 6 hours if almost flat, but takes about 40 min if at 75%.
Be sure to use ONLY its original charger OR chargers that are rated for iPads. They draw twice the current as phones and will cause phone chargers to get much warmer than usual.

HT201250 i am using for first time the time machine and an external hard drive because I want to erase my macbook and start from zero files. do i keep my files in the portable hard disk when I connect it again with the macbook or the time machine will era

i am using for first time the time machine and an external hard drive because I want to erase my macbook and start from zero files. Am i keeping my files in the portable hard disk when I will connect it again with the macbook or the time machine will erase all?
I would like to know if after I erase all my data, empy hard drive inside the macbook, the time machine will erase all my files that I have saved in my "WD "My passport" external hard drive

Welcome to Apple Support Communities
Time Machine has to erase the external disk in order to make backups. Before setting Time Machine up, copy the files of your external disk to the hard disk of the Mac in order not to lose them, and then, set up Time Machine. The first backup will start automatically.
If you want more information about Time Machine, read the Pondini's site > http://pondini.org

Using iPod shuffle 4th generation for first time and receiving the error : one of the USB devices attached to this computer has malfunctioned, and windows does not recognize it. For assistance in solving this problem, click this message

Using iPod shuffle 4th generation for first time and receiving the error : one of the USB devices attached to this computer has malfunctioned, and windows does not recognize it. For assistance in solving this problem, click this message.
Using win 7 and latest iTunes [10.6.3]. Have already gone through below links and did not find any solution.
http://support.apple.com/kb/HT2292
http://support.apple.com/kb/TS1369
http://support.apple.com/kb/HT1923
http://en.kioskea.net/forum/affich-17997-ipod-not-detected

I was hoping it would be something like a USB device conflict, but now the shuffle is the only thing connected...
This article was one of the ones you linked to above in your initial post
http://support.apple.com/kb/TS1369
Under Part 9. Verify that USB drivers are installed, did you try the steps in If only "Unknown Device" appears? That appears to be your situation.
Also, you said that the shuffle initially worked well enough to do a sync, then it had the same problem again. If you can get it to work again initially, before doing anything else, try the following. Select the shuffle in the iTunes sidebar, under DEVICES. Over to the right, go to the Summary tab. By default, the checkbox for Enable disk use should be unchecked. If so, check it and Apply the change. See if that makes any difference.
(If Enable disk use was already checked, try unchecking it and Apply the change. Basically, set it the "other way" and see if there is any improvement.)
NOTE: When disk use is enabled, you have to eject the iPod in iTunes before disconnecting it physically.
If the disk use change makes a difference, that may provide a clue about the actual cause.

HT1476 if i bought my ipod touch 32gb in germany where the voltage is 220v and i live in America where the voltage is 110, i will have to wait to get to my home to charge it for first time or I can charge it here and change the voltage of the battery in A

if i bought my ipod touch 32gb in germany where the voltage is 220v and i live in America where the voltage is 110, i will have to wait to get to my home to charge it for first time or I can charge it here and change the voltage of the battery in America?
please i need help, im worried that if I connect my ipod here, it will burn or sometihng bad.

Just connect it to a computer's USB port.
Most wall chargers are dual voltage (110- 220 volts) and only require a plug adopter. Check the wall charger to see if yours is.

Mac 10.9.5 trying to launch Illustrator CS6 for first time and prompts Java even though I have Java 8 installed.

Mac 10.9.5 trying to launch Illustrator CS6 for first time and won't launch, prompts for Java 6 even though I have Java 8 installed!
Apple says Java 6 is very insecure and not to use it. I have the latest Java installed. Why won't Illustrator launch? What else can I do?

tm,
I believe you should be able to get round the issue by following this:
http://oliverdowling.com.au/2014/03/28/java-se-8-on-mac-os-x/
It is even more thoroughly described in this thread, see post #3 on by gator soup:
https://forums.adobe.com/thread/1706469

Using wall charger for first time I get error message "charging not supported by this accessory." Been using since December and not seen this before.

Using wall charger and am now getting error message "charging not supported by this accessory." Have been using since December and this is first time I have encountered this.

Did you look to see if there is debris or dust causing the problem? Get a flashlight and take a look to make sure.
Is there something in the USB end of the cord perhaps?
You didn't answer this question ....Are you using the charger and cord that came with your iPad?
You could try changing cords if you have another one available to see if it is the cord. Have you tried connecting to your computer to see if you get the same message?
You could try a hard reset by holding down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears, let go of the buttons and let the iPad restart. Then try the charger again.

Do's, Don'ts and Never for first time users

Similar Messages

Maybe you are looking for