Do they bother to run the new email format through a focus group?

I'm convinced that the team that developed the new format was on some form of hallucinogen. The blatant inconvenience of it almost seems by design as if part of some form of experiment - how long will it take customers to get fed up enouugh to leave?
Verizon set up a survey in which the final question is something to the effect of "Will you visit the site more frequently with the new format than you did before?" Yes or no? But they don't allow for elaboration. The answer is a definite yes, but only because the amount of time it's taking me to complete my email tasks has increased by 500%!!!
I sense as lot of anger and aggravation coming from community about this. The question is, will they take heed of what appears to be unanimous agreement that the new fomat absolutely sucks and do something about it, or will they simply say, "**bleep** 'em - let 'em leave." We'll draw in new customers with contracts they can't get out of."

Hello glenns2008,
We do have a great site where you can provide feedback and view others ideas and comments as well.
Please visit our site at http://forums.verizon.com/t5/Share-Your-Ideas-with-Verizon/idb-p/ideas
Thanks,
Shamika_VZ
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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Corrupted original APPLE ID and/or not properly linked to the new email format ID

Please HELP! My Apple ID has been "xxMyID " for 10 years and it was linked to my ".mac" email address. The effectively worked the same when logging into the new mobile me, even after Apple forced the ".me" email address on me with the same ID. Now it appears I have 3 seperate accounts and they are not linked. when I bought an ipad I was forced to enter the new ID format in the form of an email address and now I am locked out and the system for my old Apple ID. It will not send me an email using the password reset features.
xxMyID, [email protected], and [email protected] should all be the same account. I don't want 2 or 3 mac accounts but somehow that appears to be what has happened. Somehow all my iphone apps are under old original ID are not working and I can no longer sign in. Typical password recovery does not work.
Please help.

I am having the same problem! My itunes, icloud and all my other apple accounts are fine and ive changed the password numerous times as when i try to update my apps it shows my apple ID as my user name and not my full address. If you find an answer please let me know as I cannot for the life of me solve it :s

I had two game centers. One on my iPod touch and one on my iPhone. They both were under the same email but my iPhone one had more achievements. When I downloaded iOS5, the account was changed to the iPod touch account. How can I change it back?

How can I log into my old game center on my iPhone when the email address used is the same for the other?

- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for $99 fr a 16 GB 4G. They do not fix yours.
Apple - iPod Repair price

New Email Format

Rather than an idea, this is a plea for help because I was unable to find another place through Online Support to make a complaint.
The changes recently made to the email format (around 1/20/2011) for how to select email contacts when trying to send a message are HORRIBLE. You can no longer select the email address from a list that contains the contact's actual name. As I'm sure you are aware, many people don't use their actual names in their email addresses. They use any combination of initials, numbers, and sometimes names that mean nothing to anyone but themselves. In 2011, we all have hundreds of email contacts, and just like phone numbers, we don't keep them in our heads, but select them from directories that we pay for through our service contracts. Since the changes were made, the list to select email addresses is just all mushed together with the email addresses running from one line to the other. You can’t even see the entire address. PLEASE go back to giving us a list that contains the person's actual names so we will be able to select contacts. I am a triple-play customer who also has wireless service, but if some changes aren’t made, I will have to change to another provider. I will have to cancel it all because since 1/20/2011 (the past 4 days) I have been unable to send several emails because I don’t know people’s email addresses; I need to see their name beside it. Today, we all use email, texting, etc. to contact our friends and colleagues. I’m sure I can’t be the only person who dislikes this or who has complained. And, it’s not merely a matter of disliking the new way, it is unusable; Verizon is causing me to lose communication with my contacts. Whoever made the decision to change the selection of email addresses to this new way is a terrible designer and, at the very least, should be reprimanded. AND, I hate the way these severe changes are always made to the email access without any warning or instructions on what the changes have been or how to use them. Please provide a more user-friendly environment.

I have to agree with most of the opinions mentioned here. The new email format is absolutely more cumbersome to use, not very practical, and doesn't perform as well as the old version. It also looks ugly and confusing. All the teeny-tiny window areas in which to view anything is horrible. I tried changing my Settings in my Mail area, however, after half an hour on three separate occasions, of trying to 'SAVE' my settings, I gave up. I cannot change my email settings to a "Classic View". Just doesn't work.
My husband and I were thinking of going FIOS but after viewing and trying to use this new email design, we are having second thoughts. Optonline is looking pretty good and we will be checking them out instead. Too bad, we've been with Verizon a long time. I guess some think these new changes were an improvement. Not me!

We currently have two ipods on my laptop.Last week we purchased another laptop. Both laptops use the same email address. I'm not sure what to do so he can now use his ipod on the new laptop. Please give specific instructions.

We currently have two ipods on my laptop (my laptop Vista). Last week we purchased another laptop(Windows 7). Both laptops use the same email address.I'm not sure what to do so he can now use his ipod on the new laptop. Please give specific instructions.

Copy everything from the old computer to the new one.

I changed my Apple ID email address yesterday and now my IPhone 4 and my Ipod 5 will not allow me to upload any apps as they both still show my old email address. How do I change the email address on the devices???

I changed my Apple ID email address yesterday and now my IPhone 4 and my IPod 5 will not allow me to upload any apps. When it asks for my Apple Password it still shows my old email address. How do I change the IPhone and IPod to recognize the new email address????

Hello there, emsariel.
The following Knowledge Base article offers up some great information in regards to the issue you are describing:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

How can my iPad and desktop Mac connect with FaceTime if they are both associated with the same email account?

I hace an IPad2 and a desktop Mac --I am on Lion and in the cloud. Both devices share the same email account. How can I use the iPad to connect with the Mac through facetime if I am travelling?

You need to associate another email address to one of the devices. Read about it here.
http://ipad.about.com/od/iPad_Guide/ss/How-To-Use-FaceTime-On-The-iPad_2.htm

Can not download itunes spoke with apple who removed my older verision cause i could not do the update, so they tried to download the new verision which they could not do either, same story its the computer i have a windows xp 2002 32 bit sp2

No help from Apple..I have a Windows XP 2002 32bit with service pack 2 and 3..Apple removed my old itunes because i couldn't up date.However they could not down the new verison after trying several times...
error mgs reads errorwriting to file:c:\programfiles\itunes\itunes.resources\ru.|proj\storepreorderbutton.png then below it said verify that you have access to that directory.. Been with this for quite a few days and I'm burnt out Thanks

errorwriting to file:c:\programfiles\itunes\itunes.resources\ru.|proj\storepreorderbutton.png
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

My signature is not appearing the new email message?

Can anyone tell me how I inset my signature automatically into the new email message? I have put in signatures to my preferences as told to, but they are not apprearing in my pop up signature in the new message.

If you're sure you have added the signature to the account in the Signatures tab of the Mail preferences window, quit and relaunch Mail.

HT201320 if i set up a new email account on my iphone 4 can i get security code or extra pin to stop others accessing the new email account?

if i set up a new email account on my iphone 4 can i get security code or extra pin to stop others accessing the new email account?

No, and if I noticed anyone that I allowed to use my iPhone checking my email which is the same as opening any of my snail mail without my permission, that would be the last time they used my iPhone.

HT4759 Help, I can not get my iphone to change my email. I changed it on icloud and itunes and it comes up correctly there. I have synced my phone hooked to computer. all updates are done. The phone will not come up with the new email soI cant use icloud

phone says Photo Stream. photos for the icloud account "icloud" cannot be accessed. Review your account information in Settings. When I got to settings a pop up says Apple ID password and under that is my email. BUT it is the INCORRECT email. When i try to put in the password for the OLD email it won't work. It wont work if I put the password in for the NEW email either. In Settings -> my Account says the OLD email, when I click on that email it takes me to the icloud Account Information. Says Apple ID is the Old email. BUT I changed my email on icoud and verified it I also change my email in itunes and am able to access the Apple App store on my phone and itunes. It is correct everywhere except on my iphone. It came over correctly to my iPAD but won't on my phone. I also can't use the icloud push or load my icloud storage plan to my phone. Please help...

Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

I want to change my apple id, but I am told that the new email add is already linked to an account?

I changed email addresses some time ago, and I thought that I had updated my Apple Account. When I tried to log in with the new email addy, I got a message that this emaill addy had not been set up as an account yet. So I cancelled that message, went into my account witht the old email addy, and proceded to follow the necessary steps to change my ID.
I then received a message that the new email addy was already attached to an account. ??????????????? I tried the new email again, but it still wants me to set up new account (ie reenter all my information). How do I get my new email addy cleared from the system so I can use it on my current account?

THe email address you want to use may be set as the recovery email for another account. That would prevent you from using it, until you remove it from that account.

My icloud account is no longer accurate as i cancelled my internet provider. how do i change my iphone 4s to read the new email address instead of the old one?

i cancelled comcast.net and now have a gmail account. i cloud will not let me change from comcast to my new gmail account. i have updated my apple id account and changed password. how do i update the phone?

login here:
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
using your Apple ID and password
Add email address.
apply
you will receive email with a link to verify it - so please do.
back in the apple ID webpanel
make the new email address Primary
apply
remove the old email address
and youare done

My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address. How do I play the music that I have purchased? My account is current with the new email address.

My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address. How do I play the music that I have purchased? My account is current with the new email address.

You may have already done this, but try de-authorizing your computer (through the iTunes:Store menu) and then re-authorizing it.

I have an iPhone 4 and an iPod 4th gen linked to the same email address and apple ID. I am trying to set up a new email address for the iPod so a family member can use it but it doesn't want to recognize the new email account. Where am I going wrong?

I have an iPhone 4 and a 4th gen iPod linked to the same email address and apple ID. I am trying to change the email address on the iPod so a family member can use it but when I do it says it doesn't recognize the email address. Where am I going wrong ? I just want them to be able to iMessage and email without having to use my email address.

The procedure is Settings>Messages>Send & Receive at>You can be reached by iMessages at>Add another email address. The email address has to be a valid working email address, obviously. Apple should verify the email address and you have to go to the inbox of that email account, read the verification email from Apple and follow the inductions in the email in order to complete the verification. Then you go back to the settings, uncheck your email address and check the new email address to be used as the contact email address.

Do they bother to run the new email format through a focus group?

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