Do They shut off your net if you already have it w...

do they im getting it installled tomorow just a quick question.

Your question is a bit vague!
When you say 'NET' what do you mean?
If you already have ADSL broadband then you will be off-line (phone & broadband) whilst the Engineer connects your line to the new Fibre cabinet. He will then need to install a VDSL modem (which he will bring with him) & probably change your master socket too. If you are currently a BT Broadband customer you may already have a HH3 router, if not you should receive one in the post a few days before the install date.

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