Do we have to give up our unlimited package to get the iphone 5?
I was going to upgrade to the iphone 5 from iphone 4 UNTIL they told me at the store (not verizon store) that I would lose my unlimited package. What the heck.....is this true, I didn't do it!
Hello Cometjohn!
The iPhone 5 is a fantastic phone and I'm sure you will love it. As mentioned here, you can in fact keep your unlimited data plan if it's important to you.
I would first check your data usage by dialing #DATA and see how much you use. You can also perform and account analysis online at vzw.com.
If you use less than 2 GB a month I would highly recommend getting the cheaper cost of the iPhone 5 and changing your plan.
If you use a lot of data and it's important to keep you can do so by upgrading your phone at full retail cost. You can also trade in your phone (vzw.com/tradein) to help offset that cost.
If you have any other questions, please don't hesitate to let us know!
Thanks,
MelissaM_VZW
Follow us on Twitter @vzwsupport
Similar Messages
-
We have multiple devices in our family. On each iPad/iPhone each user has their own apple id for iMessage, Facetime and icloud, but we all sign in to the same apple id for itunes. When one of my kids comments on my shared photostream, it shows my name and not theirs as the commenter. How do I fix that?
CREATE A NEW USER
Go to System Preferences --> Create a New User in Users & Groups
Decide on whether to setup as Admin or Standard User.
Switch to the New User by logging out under the Apple in the Menu Bar or use Fast User Switching
Fast User Switching allows other users to leave current applications and windows open. Depending on RAM, you might need to log out rather than use FUS. -
My wife and I both have iPhones and iPads. Can we both have access to the same iTunes Match library or do we have to have separate subscriptions? Our devices are synced to the same computer and we currently download titles from the same library. We both use separate apple id's on our devices.
You need to reconfigure your phone for use with your Apple ID. I suggest you restore yours as new then reconfigure it with your information and Apple ID. Be sure to disable Find My Phone, if it's enabled, before proceeding.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
My iPhone is running out of storage. I want to delete a bunch of photos on my phone. I have iCloud. How do I delete photos from the iPhone and keep them on my computer? I need to free up storage as my phone will no longer take photos.
The only way you can do that is to import them into your library first, but you may have done that already.
The easiest way to tell is to select a photo from the photostream album in iPhoto and ctrl-click on it, if it gives you the option to import it isn't in your iPhoto library, if it offers you the option to show in library it has already been imorted. -
I have a paid subscription. Why do I get the message: Your trial has ended. Subscribe now to convert an unlimited number of PDF files to Word and Excel format?
Hi EJPACCW,
Try going here - the first 30 days are a free trial period:
You can manage your subscription by visiting Adobe.com and clicking 'Sign in' at the top-right corner. Enter your Adobe ID credentials. After you're logged in, click on 'My Subscriptions and services'. Here you can stop billing for your subscription. Let us know if you have any further questions! Stacy -
We are trying to close caption our telecasts. We get the captioning files done out of house, pull them back into Premiere, and then embed them. The TV station requires .mxf files with the file embedded as a 708 stream, to play on their Grass Valley K2 video servers. We have tried multiple scenarios and cannot get the captions to display.
Whenever I export, it becomes a 608 stream, and will not play on their servers.Hello there,
I'm sorry to hear you are having a problem. Thank you for taking the time to post here.
Here are some questions:
1. What version of PPRO are you using? MAC or WIN?
2. Is the caption data you are embedding a 708 caption stream?
3. When you re-import the MXF with captioning embedded back into PPRO, does it show 708 closed captions in PPRO?
PPRO will embed 708 caption streams to MXF -- I just did this, re-imported the embedded MXF to PPRO, and I see the captions in the MXF.
If you could share one of your files with me, I could take a look.
Take care and thanks again,
CM -
How do I get the iPhone 6 with a 2 year contract if I am an international student and does not have a social security number? I talked to many sales person. One person said I could not get it with contract at all. The other one said I need to pay a $400 security deposit. The last one said I should just enter 1 through 9 in the space provided for social security number.
Thanks for reaching out to us about service with our awesome family monkrisann. Our sales team can provide you with the best options for starting service without a social security number. I recommend prepaid for the best option.
Kinquana_VZW
Follow us on Twitter @vzwsupport -
When I plug in iPhone (5.1.1) to computer, playlists show up on the iPhone (when plugged in), that do not appear when it is not plugged in. And I can't erase them. I have iTunes match, and deleted all my music on the iPhone, but that had no effect on the phantom playlist that shows up on the PC when I plug in the iPhone to the PC. I cannot manually move songs or playlists from the PC to the iPhone
Help greatly appreciated.Unplug your Iphone out of your computer and replug it back in. It took me several times before I could do this
-
My iphone is not working, i was planning on getting the iphone 5s for christmas, but i do not have my phone backed up on itunes. On my screen are these blue lines across on my screen, and i cant see anthing and i do not know what to do. I want to back up my phone but i cant see my screen to back it up. I need help badly. Thanks apple hope you can help me in this matter.
You wouldn't need to see the screen to backup unless you have a passcode on the device. Is that the case? You should be able to plug the device into the computer with iTunes and just select backup now.
-
Hi, I have a late 2011 MacBook Pro but cant get the mirroring function to work with Apple TV. I've got the most recent Software 10.7.5 but cant see the mirroring icon or turn this on. I'm able to mirror from my Ipad but not my Mac, any thoughts?
Welcome to the Apple Support Communities
AirPlay Mirroring is supported on your Mac, but it needs OS X Mountain Lion (10.8). See > http://support.apple.com/kb/HT5404
You have two possibilities:
1. Make a backup, open App Store and purchase Mountain Lion to upgrade to this OS X. Then, you will find the AirPlay Mirroring icon at the top right of the display, on the menu bar, or on System Preferences > Displays.
2. Keep OS X Lion and use AirParrot > http://www.airparrot.com
Both options work properly, but I recommend AirPlay Mirroring as it doesn't need a third-party program -
My wife and I have a family account at Verizon and are thinking of both getting the IPhone 4S. My question is can we both use all of the features of Icloud with one account at Verizon or do we need to have separate accounts?
If Mail in Mavericks is the same as earlier versions you can select accounts in the sidebar, so that you can either display the inboxes for individual accounts, or the contents of all the account inboxes. (If the accounts don't show click the disclosure triangle next to 'INBOX'). The layout may have changed since the version I have - Snow Leopard - but you should be able to do the same thing.
-
Hi, I have an iPod touch and am thinking of getting an iPhone to use as well, will I be able to use them both from the same computer or will there be some problems?
Yes. There is no limit to the number of iPads, iPods, or iPhones you can sync with one computer, iTunes library, or account. See this article for different ways to manage multiple devices.
http://support.apple.com/kb/ht1495
B-rock -
I have two libraries on separate computers. If i turned itunes match on in both computers would the two libraries merge? So if my iphone normally syncs with my laptop would i still only get the iphones library or would i get both as one?
Yes, the two libraries should merge. However, you need to turn on match on one computer and let it finish before adding the second library.
Once you turn march on n your phone then you don't sync it with iTunes, but the merged library will show up on the phone. If you don't turn on match on your phone and continue to sync then all of the music from both libraries should be available to sync to it.
The only bit I can't confirm is what happens if you try to sync music to the phone which isnt actually downloaded into iTunes. Im not in a position to test that, but maybe someone else can help. -
I have an iPhone and keep my calendar into it. I have synced all photos. How do I get the calendar to sync with my MacBook Pro?
Enable iCloud on both, and Calendars on the iPhone should sync with iCal on the Mac wirelessly.
-
Firstly, I can't open iPhoto on my macbook as of a few days and could it have anything to do with a problem I have updating my iPhone's software as I've downloaded extra iCloud storage but I still can't get the iPhone to recognise the space for software
No. With the amount of information you've provided it's impossible to offer a potential solution. We can't see your computer so we need to know the details of your problem and setup, i.e.:
what version of iPhoto are you using?
what system version are you running?
what do you see when iPhoto opens?
what fixes have you tried?
where is your library located?
did you apply any updates or upgrades just prior to the problem occurring?
are you running a "managed" or "referenced" library?
what type of Mac?
how much free space on your boot drive?
For the iPhone issue ask in the iPhone forum.
OT
Maybe you are looking for
-
Tried updating phone it crashed and wont turn on or be recognized by computer
Phone ******, wont turn on and not recignized by computer after trying to install update.
-
I find it extremely difficult using the current version of Firefox. Navigating through open pages is cumbersome and at times, closing tabs is not possible. I have to close Firefox and restart. I would like to download an older version of Firefox. Is
-
I can not uninstall Adobe ARM due to a MSI file missing or on a network
How to remove ARM from windows 7 to install a newer copy. Windows 7 uninstaller fails.
-
I am trying to confirm the time at which a particular backup occurred using an external hard drive that I have since misplaced. Although time machine lists the backup times for some backups, it does not list them for all, including the one in questio
-
Converting from Word 2013 to PDF - grey background appears
When converting my document from Word 2013 to pdf, it appears to be on a grey background. Now my images are "sticking" out instead of blending in. How can I get the background to appear white, as it does on my screen.