Do we need to have Robo Server to enable commenting?

I am sorting out the requirements re RoboAIR help. If we wish to have folks inside our firewall be able to enter comments, do we need to have RoboHelp server inplace? The help systems I am converting to Robo assist call center CSRs. A VP is looking for feedback and comments from those CSRs to help improve the quality of the help system.  Has anyone implemented comments in an  AIR help system? If so, it would be great for you to share your process!

Commenting is only available with locally installed AIR help, not the browser based version.
I believer there is a thread that covers setting up commenting with locally installed AIR help.
See www.grainge.org for RoboHelp and Authoring tips

Similar Messages

  • Will i need to have streaming server

    Hello and happy saturday,
    I have not used robohelp before, and thought I would download
    the trial. but
    just a quick question.
    when I create a robohelp application, do I need to put it on
    a streaming
    server, I am confused as to what to do when I have all
    created as, I wouldnt
    want my user to get to my page and then have to wait ages for
    it to open. I
    was going to use captive to capture me doing some things with
    somftware and
    create a small tutorial, I want to use that with robohelp.
    should I or will i need to have my application on a streaming
    server, if so
    can any one recomend some where that i can page a few dollars
    a month that
    is ok.
    best regards
    kenny

    Thanks you very much
    gratefully appreciated
    Kenny
    "johndaigle" <[email protected]> wrote in message
    news:f2ncae$sa5$[email protected]..
    > Hi, Twocans
    > Rick is right on. If I could expand a bit in case others
    are lurking with
    > similar questions. One of the great things about Adobe
    Captivate is that
    > the
    > Flash player is so common in all web browsers these
    days, most everyone
    > can
    > view them quite easily. More and more authors are using
    camcorder video to
    > illustrate real life situations to users and not just
    talking heads.
    >
    > The Flash Video format (FLV) is now supported by Adobe
    Captivate and Adobe
    > RoboHelp. This is where the Flash Streaming Server Rick
    referred to may be
    > involved. Fortunately in most cases I've not found it
    necessary. You can
    > just
    > include your Captivate movie (with or without FLV) into
    your RoboHelp
    > project
    > and publish to your webserver. If you are using FLV, you
    would want to add
    > the
    > file to the Baggage virtual folder.. If you have a bunch
    of FLV video and
    > this
    > is a major part of your project, then it might be worth
    the extra
    > investment
    > to host them on a Flash Streaming Server (your own, or a
    hosted server).
    > Meanwhile, if you'd like to read more about ways to
    include movies into
    > RoboHelp projects, check out my article on the Adobe
    Developer Center.
    >
    >
    http://www.adobe.com/devnet/captivate/articles/cp_rh_integration.html
    >
    > While, you're there, check out the many other articles
    by Rick Stone,
    > Peter
    > Grainge, Craig Clarke and Matthew Ellison.
    > The developer center is one of Adobe's best kept
    secrets. I'm surprised
    > many
    > folks simply don't know about it.
    > Thanx,
    > john
    >

  • Do I need to have Exchange Server to use SharePoint Calendar?

    Hi,
    Is SharePoint come with their own calendar or should I have Exchange Server installed in order to use the Shared Calendar in SharePoint?
    Regards

    Please have a look on below given links, hope this helps you :
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    I am a home user and I just want to know if it is necessary for me to have these installed om my computer? What do they do? I have the services disabled as of now. Should I re-enable them? Is there any benefit from them? Thanks-George
    This has been resolved.Thanks-G

    no, you don't need them unless you are developing database-driven websites.   each are services related to hosting databases locally.
    ThinkStation C20
    ThinkPad X1C · X220 · X60T · s30 · 600

  • Do I actually need Robo Server if...

    This is kind of a morph of a previous discussion I started, but my problems still are not resolved and I'm getting dangerously close to our next Production release so am reaching for answers.
    I have a "new" RH6 project that I am using to create CSH WebHelp. (I created a new RH6 project and imported topics that have been from x5 to 7 to 8 and back to 6.)  Don't ask :-)
    The project seems clean. I've deleted all the weird script tag red square things, removed 2 rogue topics that appear to have been making it crash, and it compiles nicely now.
    I have an old help system and an old Robo Server (RoboEngine for x5) out on the Production server.
    First question. I don't need WebHelp Pro. So I don't need  Robo Server, correct?
    Second question. How do I/can I get my webhelp files out there on the server in such a way that the application will call the CSH topics and basically just circumvent the old help files/robo server entirely?
    thankyouverymuch...

    Hi there
    thewriteinfo wrote:
    This is kind of a morph of a previous discussion I started, but my problems still are not resolved and I'm getting dangerously close to our next Production release so am reaching for answers.
    I have a "new" RH6 project that I am using to create CSH WebHelp. (I created a new RH6 project and imported topics that have been from x5 to 7 to 8 and back to 6.)  Don't ask :-)
    Not asking.
    thewriteinfo also wrote:
    The project seems clean. I've deleted all the weird script tag red square things, removed 2 rogue topics that appear to have been making it crash, and it compiles nicely now.
    Good on ya!
    thewriteinfo wrote again:
    I have an old help system and an old Robo Server (RoboEngine for x5) out on the Production server.
    Ick! I feel for ya!
    thewriteinfo continues with:
     First question. I don't need WebHelp Pro. So I don't need  Robo Server, correct?
    First answer.
    NO! And you are corrrect!
    WebHelp output will work just dandy on a basic web server. (Note that I said WebHelp output and not WebHelp Pro output! I'm not sure WHAT WebHelp Pro output would do or how it would behave on a basic web server.)
    thewriteinfo finishes with:
    Second question. How do I/can I get my webhelp files out there on the server in such a way that the application will call the CSH topics and basically just circumvent the old help files/robo server entirely?
    thankyouverymuch...
    Sure thing. See if this link helps you sort it.
    Cheers... Rick
    Click here for Adobe Authorized Captivate and RoboHelp HTML Training
    Click here for the SorcerStone Blog
    Click here for RoboHelp and Captivate eBooks

  • Hi, I would like to know if is it possible to install windows on mac pro , because I need to have some application like SQL server and visual studio, and they could not be install on mac

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  • Will robo html 6 output work with robo server 7?

    I'm sure this is answered somewhere but I have such a hard time searching this forum....  I''m using Robo HTML 6 to create webhelp. Doesn't work with our old X5 RoboEngine. Procurement only offers Robo Server 7. Can I use that with my Robo 6 webhelp output?
    thanks!

    Hi there
    I stand to be corrected on this as I'm not the best resource for RoboHelp Server issues. But I think if you have RoboHelp 7, you need it on both sides. RoboHelp Server 7 and RoboHelp WebHelp Pro output generated from version 7.
    Hopefully my colleage and fellow Adobe Community Expert John Daigle or another author more familiar with the Server component will pop in here to confirm or deny.
    Cheers... Rick
    Click here for Adobe Authorized Captivate and RoboHelp HTML Training
    Click here for the SorcerStone Blog
    Click here for RoboHelp and Captivate eBooks

  • I can´t agree on the terms and conditions to access icloud on my iphone cus it keeps saying that i have no server (wich i have) now that i´ve ios 7.0. What do i have to do?

    i´ve just got the now ios version 7.0 installed and now
    i can´t agree on the terms and conditions to access icloud on my iphone cus it keeps saying that i have no server (wich i have) now that i´ve ios 7.0.
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    The problem is that it has my previous callendars and photos and i need to get them back.
    tks
    sp

    There's a discussion on this here: https://discussions.apple.com/thread/5321627?start=0&tstart=0 with several possible solutions that may work for you.

  • Help needed setting up print server

    i got 2 printer:
    1 usb inkjet epson 1290
    1 hp5100 network
    i have 1 server:
    serving epson for our col proof using powerripx as driver and shared via os x print server
    i have 2 network interface card on the server.
    my problem is: the position of the server in the office has only one network interface port, i want to have my HP connected to the 2nd network interface of the server and the server connected to the only available network point there and thus have the server serving both printer.
    have set up the en1 interface, enable NAT, dhcp, firewall, but the server itself does not recognised the hp which is connected to the 2nd ethernet interface. when i move it on top of the ethernet list in system preferences it does recegnised it but the the whole print server is not accessible on the network.
    can someone with more experience help me set this up.
    thx

    I didn't say it's impossible. I just offered an easy solution to your problem that will save you and you users some hassle in the long run (eg. when you come to troubleshoot you wn;t have to look at 2 networks and a firewall). I guess I just like easy solutions. And ,dude, 20 bucks...
    If you want to go the hard(er) way you need to:
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    2. give the printer a fixed IP address within that range
    3. ensure firewall is not blocking packets from/to the printer
    4. config the printer on your print server & clients
    hth,
    b.

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    I have uploaded a web gallery made with Bridge CS6, but all I see is a white screen. the gallery works fine locally. I just spoke with my host servers tech support and all he can think of is that they doen't run Java on their servers because it causes them way too much trouble. All I see is Javascript in the resource folder and they have no issue with that.
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    ericafromnewlondon wrote:
    Trying to setup airport express in a new office - do I need to have a static IP address?
    No.
    how do I find out what my DSN Server is, and DHCP client ID is?
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  • Failed to provision site PWA with error: Microsoft.Office.Project.Server.Administration.ProvisionException: To create databases we need dbcreator and securityadmin server roles on servers.

    I'm getting the following errors while trying to provision a PS 2010 PWA on our SharePoint 2010 farm. Our PS instance has been working for a while now, and houses two other PWAs. But today,
    when trying to create this one, I get "Failed - see the Application event Log" and the following in the Event Viewer:
    Log Name: Application
    Source: Microsoft-SharePoint Products-Project Server
    Date: 4/2/2014 2:09:08 PM
    Event ID: 6980
    Task Category: Provisioning
    Level: Error
    Keywords:
    User: DOMAIN\DB_Access
    Computer: server
    Description:
    Provisioning 'PWA/SDN': To create databases we need dbcreator and securityadmin server roles on servers 'DB1' and 'DB1'.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-SharePoint Products-Project Server" Guid="{b2178104-1b5b-4c20-8c8f-960678ced9e5}" />
    <EventID>6980</EventID>
    <Version>14</Version>
    <Level>2</Level>
    <Task>20</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2014-04-02T19:09:08.225Z" />
    <EventRecordID>1676727</EventRecordID>
    <Correlation ActivityID="{90131653-B0A4-4FAF-A43C-7DF07CBC3332}" />
    <Execution ProcessID="11040" ThreadID="12384" />
    <Channel>Application</Channel>
    <Computer>sharepoint</Computer>
    <Security UserID="S-1-5-21-2280669542-4145173436-3058324265-4222" />
    </System>
    <EventData>
    <Data Name="string0">PWA/SDN</Data>
    <Data Name="string1">DB1</Data>
    <Data Name="string2">DB1</Data>
    </EventData>
    </Event>
    Log Name: Application
    Source: Microsoft-SharePoint Products-Project Server
    Date: 4/2/2014 2:09:08 PM
    Event ID: 6993
    Task Category: Provisioning
    Level: Error
    Keywords:
    User: DOMAIN\DB_Access
    Computer: sharepoint
    Description:
    Provisioning 'PWA/SDN': Failed to provision databases. An exception occurred: To create databases we need dbcreator and securityadmin server roles on servers..
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-SharePoint Products-Project Server" Guid="{b2178104-1b5b-4c20-8c8f-960678ced9e5}" />
    <EventID>6993</EventID>
    <Version>14</Version>
    <Level>2</Level>
    <Task>20</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2014-04-02T19:09:08.225Z" />
    <EventRecordID>1676728</EventRecordID>
    <Correlation ActivityID="{90131653-B0A4-4FAF-A43C-7DF07CBC3332}" />
    <Execution ProcessID="11040" ThreadID="12384" />
    <Channel>Application</Channel>
    <Computer>sharepoint</Computer>
    <Security UserID="S-1-5-21-2280669542-4145173436-3058324265-4222" />
    </System>
    <EventData>
    <Data Name="string0">PWA/SDN</Data>
    <Data Name="string1">To create databases we need dbcreator and securityadmin server roles on servers.</Data>
    </EventData>
    </Event>
    Log Name: Application
    Source: Microsoft-SharePoint Products-Project Server
    Date: 4/2/2014 2:09:08 PM
    Event ID: 6958
    Task Category: Provisioning
    Level: Error
    Keywords:
    User: DOMAIN\DB_Access
    Computer: sharepoint
    Description:
    Provisioning 'PWA/SDN': Database provisioning failed.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-SharePoint Products-Project Server" Guid="{b2178104-1b5b-4c20-8c8f-960678ced9e5}" />
    <EventID>6958</EventID>
    <Version>14</Version>
    <Level>2</Level>
    <Task>20</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2014-04-02T19:09:08.225Z" />
    <EventRecordID>1676729</EventRecordID>
    <Correlation ActivityID="{90131653-B0A4-4FAF-A43C-7DF07CBC3332}" />
    <Execution ProcessID="11040" ThreadID="12384" />
    <Channel>Application</Channel>
    <Computer>sharepoint</Computer>
    <Security UserID="S-1-5-21-2280669542-4145173436-3058324265-4222" />
    </System>
    <EventData>
    <Data Name="string0">PWA/SDN</Data>
    </EventData>
    </Event>
    Log Name: Application
    Source: Microsoft-SharePoint Products-Project Server
    Date: 4/2/2014 2:09:08 PM
    Event ID: 6971
    Task Category: Provisioning
    Level: Error
    Keywords:
    User: DOMAIN\DB_Access
    Computer: sharepoint
    Description:
    Failed to provision site PWA/SDN with error: Microsoft.Office.Project.Server.Administration.ProvisionException: Failed to provision databases. ---> Microsoft.Office.Project.Server.Administration.ProvisionException: To create databases we need dbcreator and
    securityadmin server roles on servers.
    at Microsoft.Office.Project.Server.Administration.PsiServiceApplication.EnsureDatabases(ProjectProvisionSettings provset, SPSite pwaSite, String adminName, String adminEmail, ProjectDatabaseStateType& originalDatabaseState, Guid& adminGuid)
    --- End of inner exception stack trace ---
    at Microsoft.Office.Project.Server.Administration.PsiServiceApplication.EnsureDatabases(ProjectProvisionSettings provset, SPSite pwaSite, String adminName, String adminEmail, ProjectDatabaseStateType& originalDatabaseState, Guid& adminGuid)
    at Microsoft.Office.Project.Server.Administration.PsiServiceApplication.CreateSite(ProjectProvisionSettings provset)
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-SharePoint Products-Project Server" Guid="{b2178104-1b5b-4c20-8c8f-960678ced9e5}" />
    <EventID>6971</EventID>
    <Version>14</Version>
    <Level>2</Level>
    <Task>20</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2014-04-02T19:09:08.226Z" />
    <EventRecordID>1676730</EventRecordID>
    <Correlation ActivityID="{90131653-B0A4-4FAF-A43C-7DF07CBC3332}" />
    <Execution ProcessID="11040" ThreadID="12384" />
    <Channel>Application</Channel>
    <Computer>sharepoint</Computer>
    <Security UserID="S-1-5-21-2280669542-4145173436-3058324265-4222" />
    </System>
    <EventData>
    <Data Name="string0">PWA/SDN</Data>
    <Data Name="string1">Microsoft.Office.Project.Server.Administration.ProvisionException: Failed to provision databases. ---&gt; Microsoft.Office.Project.Server.Administration.ProvisionException: To create databases we need dbcreator and securityadmin
    server roles on servers.
    at Microsoft.Office.Project.Server.Administration.PsiServiceApplication.EnsureDatabases(ProjectProvisionSettings provset, SPSite pwaSite, String adminName, String adminEmail, ProjectDatabaseStateType&amp; originalDatabaseState, Guid&amp; adminGuid)
    --- End of inner exception stack trace ---
    at Microsoft.Office.Project.Server.Administration.PsiServiceApplication.EnsureDatabases(ProjectProvisionSettings provset, SPSite pwaSite, String adminName, String adminEmail, ProjectDatabaseStateType&amp; originalDatabaseState, Guid&amp; adminGuid)
    at Microsoft.Office.Project.Server.Administration.PsiServiceApplication.CreateSite(ProjectProvisionSettings provset)</Data>
    </EventData>
    </Event>
    Anybody ever get any events like this before? I'm not finding much or nothing on Google or on other forums, so I thought I would run it past and see if anyone has experienced anything of a similar
    nature. And yes, the farm account obviously has creator/secadmin permissions, at this point of our deployment....
    I look forward to any and all feedback. Thanks and good afternoon!

    I figured out the answer to this myself. For those few who might run into something akin to my error...
    During the off-hours of where I work, I re-applied the farm account credentials to all dB server VM SQL services that had the account for a log-on (i.e., MSSQLSERVER, SQLSERVERAGENT, etc.) as well as all SharePoint services on our WFE/App Server VM (a two
    server farm is what we host), in that order. Then I rebooted the dB server first, followed by the SharePoint server. Upon coming back, everything was working fine again. I was able to provision a site, no probelm, and it seemed to even be a little snappier
    when doing so.
    One note: doing this procedure gave me a "One or more services have started or stopped unexpectedly" error in the Health Analyzer, for the SPTimerV4 service. When you get this, simply enter into the item and click on "Reanalyze Now;" this will quickly clear
    the error out of the Analyzer, and all should be right with the world! :)

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    Note: SQL Server doesnt have to be clustered.
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    Read these links to clear your questions -
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    http://technet.microsoft.com/en-us/library/hh510230(v=SQL.110).aspx
    http://technet.microsoft.com/en-us/library/ff878487(v=sql.110).aspx#ServerInstance
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    Regards, Ashwin Menon My Blog - http:\\sqllearnings.com

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    Hi
    Ideally, you should have only one Root node for Vendor.
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    http://help.sap.com/saphelp_srm50/helpdata/en/62/fb7d3cb7f58910e10000000a114084/frameset.htm
    http://help.sap.com/saphelp_srm50/helpdata/en/e5/1c6d3e40753f7ce10000000a114084/frameset.htm
    http://help.sap.com/saphelp_srm50/helpdata/en/56/54f137a5e6740ae10000009b38f8cf/frameset.htm</b>
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    Hope this will help.
    Please reward suitable points, incase it suits your requirements.
    Regards
    - Atul

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