Do you know how to reset your recovery email address
How do you reset you recovery email?
Twalls90 wrote:
How do you reset you recovery email?
See here > http://support.apple.com/kb/HT5312
Similar Messages
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I no longer have the email address that is suppose to be my resuce email address to reset the security questions.
How can I reset the rescue email address if I don't have access to it?
Thanks,
Wareagleauburnfanhave a look at this support article.
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Does anyone know how to reset your security questions?? I loaded an itunes gift card on new ipod but when trying to make a purchase, itunes is asking us the incorrect security questions?! (for 1st time purchase) I know the questions are not what I chose because I wrote the questions & answers down when setting up the ipod. Any ideas??!!!
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email
You won't be able to change it until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use. -
I need to know how to change the identity (email address) used for the iTunes store as I no longer use that email.
Settings > iTunes & App store.
Tap AppleID, sign out then sign back in.
The Apple ID is right everywhere else. I've synced the phone. I've reset it in Settings on the phone. I've changed it at Apple.
When you write, "I've changed it at Apple, this means you updated yoru old AppleID or you ceated a new AppleID? -
My email won't send as when it was set up an extra letter was accidentally inserted in the address. I need to know how to remove the entire email address and start a fresh.
Launch Mail.app, select Mail > Preferences... > Accounts and select the account you need to edit in the left column.
The receiving information will be displayed for the selected Account, with a pop-up selector for the Outgoing Mail Server (SMTP) toward the bottom. That selector shows which mail server will be used with this account; to send mail.
Click and hold on that selector, and scroll down (holding the mouse or trackpad clicked) to Edit Mail Server List... and you'll get a sheet dropping down with the mail servers listed.
Select the problematic mail server, and edit it using the Account Information and Advanced items on that sheet. -
I Forgot My Rescue Email , But I Don't Know How To Find The Rescue Email Address! Please Help!
I Forgot My Rescue Email , But I Don't Know How To Find The Rescue Email Address! Please Help!
See the "more like this" section on the right side of this page
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I am trying to change my credit card details on Itunes as I have moved to NZ and closed down the credit card in Australia. There is $5 left to pay on the card. It will not let me update my address to NZ or put in my new credit card details. HELP!!!!!
It says I have to provide a credit card in the Australia before I can clear my $5 credit card debt and I have now cancelled my card in Australia and don't have another one!
Do you know how I can change my address to NZ and then change my billing to my new credit card in NZ and pay the $5 bill.
Do I have to shut down my account or reapply to Itunes with a new email address and leave this bill outstanding!! Seems crazy........but cant seem to see any other way around it!Click here and request assistance.
(87754) -
HT1918 How to edit Emergency Recovery Email Address
I want to change my primary email. However, the new email I wish to use has been registered as the "emergency recovery email address" by Apple. How do I get around this problem?
There are instructions half-way down this page for changing (which includes removing) your rescue email address :
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field. -
I've tried my hardest to figure out why I can't buy my stupid book for school, and I cannot change my privacy settings because I don't have a recovery email, and every time I press 'set my recovery email' it takes me back tithe same page, logs me in, and then I don't know where to go. And don't tell me it's in 'Password and Settings' because I have been there done that. Please help...
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
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Does any know how i can change my email address on my iphone to match the new email on my itunes
I have recently changes email address with my itunes and now my iphones itunes does not work correctly. Does anybody know how to sinc this correctly? Thanks
What does " my iphones itunes does not work correctly" mean?
In what way?
You changed the e-mail address associated with your itunes user id? this should have no effect on your iphone. it will simply change the e-mail address to which any correspondence from the itunes store is sent. -
how do I make a rescue address? and also how do I reset my security questions?
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
It isn’t possible to create a rescue email address without supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(109040) -
I have looked all over the Apple Store website but there is no obvious email address. I have tried to post feedback and 'follow my repair online' but the are not responding. Thanks anybody who can advise an email address.
Sorry, but Apple does not provide technical support via email, so they have no published email addresses. You will need to find a way to call them. Or make an appointment with the Genius Bar at an Apple Store, if there are any near you, and have them follow up.
Regards. -
HT201269 Does anyone know how to reset your Restrictions Code?
So I set up a restrictions passcode for certain applications, one of them being iCloud. I forgot what the code is and now I can't access my cloud. I tried to restore but backing up also restores settings which means the backup contains the same restriction passcode. Someone please help!!
Hello bellalekker
That is something that is not part of the backup, the article below will give more information on about backups.
iTunes: About iOS backups
http://support.apple.com/kb/HT4946
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
It's annoying that people's information I no longer have connections with keep popping up whenever I want to email somebody else!
No - not at the present time anyway.
All email recipients are saved in a list of previous recipients and the autofill feature pulls from contacts and from the list of previous recipients. Different from the Mail.app on a Mac, there is no access to the list of previous recipients to add a previous recipient to contacts that is not already entered, or to remove a previous recipient from the list.
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