Do you need to be 18 to get a replacement phone or get my phone repaired?
Basically my iPhone lock button broke and if i take it in will they give me a replacement or do I need to be 18?
the best way is to ask the apple store
Similar Messages
-
In safari, on a web page if you need to double click to get into an entry box, how do you do it?
In safari, on a web page if you need to double click to get into an entry box, how do you do it?
Yes, there seem to be big problems in this area in Safari.
Report the problem to Apple at http://www.apple.com/feedback/iphone.html -
Do you need snow leopard installed to get lion?
Do I need to download Snow Leopard first to get Lion? if I download snow leopard will I need to save all of my data first?
A USB Flash Drive version of Lion is available that allows an erase and install of Lion on any Mac with just the prerequisite hardware:
https://discussions.apple.com/docs/DOC-2465
So clone backup your data at least twice, and you will be set to do the installation. Upgrade and install even with the Flash drive requires 10.6.6 or later. -
How do I get more memory on my IMAC .I have 1 GIG and to run LION you need 2 GIGS?
How do I get more memory on my IMAC .I have 1 GIG and to run LION you need 2 GIGS?
Depends on the Mac; what model and processor is it?
> 'about this Mac' > 'more info'
In the first section (hardware overview) post this info;
Nothing below that is reqd, especially not the serial number. -
Some files in "DOCUMENTS" icon in dock won't open. Get msg saying "You need a newer version of Pages to open this document." Already have Pages 4.1 installed. Same files will open ok from Finder/Pages App./selected file. Prob not noted until recently after sync'd with ipad2 (Pages) when I installed iOS5. Anyone-- please?!
You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed almost 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Rate/review Pages 5.2 in the App Store.
Peter -
When I try to open a recent document I get the following message "You need a newer version of Pages to open this document." I have downloaded version Pages version 5.2.2 and the app store confirms this (and won't let me download it again), but my Pages About reports that I am using 4.3
Here is the solution that I received from the chat line.
When you update applications like Pages it usually keeps both versions on the computer. So what most likely happened is it didn’t put the new version on your dock. So to fix this, open a finder window. And go into applications which should be listed on the left. Scroll down and you will see Pages listed in here. And the icon should look different. You can drag that icon down onto your dock.Open that and you then can access your documents -
I keep getting the message You need a newer version of Pages to open this document. but I don't have an update available in app world. I did the update but it doesn't seem to be registering on my macbook pro. Now I can't open any of my documents as I keep getting this message. Now what???
You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Note: Apple has removed over 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter -
When I try to open a spreadsheet on my Mac that I worked on with my iPhone, I get "You need a newer version of Numbers to open this spreadsheet." When I go to the App store, it says I already have it. I have v. 2.3 and can't seem to download newer version.
If you are running Mavericks, and the Mac App store says you are up to date, then you have Numbers 3.2 as well as Numbers 2.3. You are getting the "Need a newer version message because your Mac is trying to open the document using Numbers 2.3.
Launch Numbers 3, then open the document from within that app, or right click/control-click the document and choose Open with Numbers 3.x.
Regards,
Barry -
I recently did a system update and installed Yosemite on my Mac. Now I am unable to open CS5 at all. The error message I get is this: "To open Adobe Photoshop CS5.1, you need to install legacy Java SE 6 runtime." I have tried downloading this and it still gives me the same mess
In the details it is mentioned that it is an outdated version of Java.
Is this a security risk that i need to live with to get CS5 to run with Yosemite?
Also i need to reject messages from Java in the future about updates, or not?
thx for any input -
all of a sudden my itunes wont come up when i hit the desktop icon. un and re installed many times, tried new users, it finally gave me "you need to reinstall sqmapi.dll " im a noob and i have know idea what that is or where i can get it. i cant open any file or library that has anything to do with itunes except safari and quicktime are fine. im about to pull out whats left of my hair.
Okay, that's got one thing ruled out at least.
Can you check something for me, big? I'd like to see if iTunes launches with the Bonjour Service disabled.
In your Start menu, right-click Computer and select "Manage".
Expand "Services & Applications".
Open "Services". (Perhaps maximise the screen to better see what's going on.)
Right-click the Bonjour Service and select "Properties".
In the General tab, set the Startup type to "Disabled":
... and click OK.
Restart the PC and try launching iTunes. Does it open this time? -
When I try and open adobe illustrator I get a pop up message saying "To open “Adobe Illustrator CS6” you need to install the legacy Java SE 6 runtime." it also says "Click “More Info…” to visit the legacy Java SE 6 download website." When i click more info it transfers me to an apple page which never loads, its just a blank page. I downloaded Java SE 6 like it says it needs but it did nothing. All of my other Adobe programs such as bridge, dreamweaver, lightroom, Photoshop, indesign, and flash all work except for illustrator. What can I do to fix this?
Go to Apple and look for the Java for OSX 2014-001 link. Download from there and install it.
-
Ikeep getting "you need a newer version of Pages to open this document" but I have the newest version
You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.01 can not open Pages 5.1 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Once opened and saved in Pages 5.1 files can not be opened in Pages 5.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 95 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter -
when I click on a saved document or spreadsheet, I get this message 'You need a newer version of Numbers to open this document'. When I go Software update, there is no update for pages or numbers. can't purchase or update?
Trying re-purchasing. won't let me. says to check for updates?
any suggestionsIt sounds to me as though you are attempting to open a Pages 09 document with the Pages 08 application. If you do have Pages 09 on your computer, it may be that for some reason an existing Pages 08 application is invoked accidentally.
Jerry -
After upgrading to Snow Leopard, I get "you need to restart" messages!
After upgrading, I've gotten the "you need to restart" messages, forcing me to push down on the Power button once in a while. Sometimes I can use the computer for a whole day without getting it, but sometimes I get it 4-6 times a day. This is usually when I am using Firefox (with multiple saved tabs). I've updated the two plug-ins I have in Firefox, and I've downloaded all the software updates. Here is the error report. Can anyone please help? Thank you!
Interval Since Last Panic Report: 8728 sec
Panics Since Last Report: 1
Tue Sep 29 13:58:09 2009
panic(cpu 0 caller 0x28d53c): "pmapremoverange pv not on hash"@/SourceCache/xnu/xnu-1456.1.25/osfmk/i386/pmap.c:2228
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x2f5ebc08 : 0x21acfa (0x5ce650 0x2f5ebc3c 0x223156 0x0)
0x2f5ebc58 : 0x28d53c (0x58ce84 0x4fd39c8 0xb 0x1)
0x2f5ebd08 : 0x2904bd (0x4fd3984 0x4580e000 0x0 0x1b67070)
0x2f5ebd68 : 0x260109 (0x4fd3984 0x4580e000 0x0 0x458ff000)
0x2f5ebe98 : 0x2606a4 (0x458ff000 0x0 0x0 0x0)
0x2f5ebed8 : 0x281834 (0x54475c4 0x4580e000 0x0 0x458ff000)
0x2f5ebf38 : 0x47ab7f (0x54475c4 0x4580e000 0x0 0xf1000)
0x2f5ebf78 : 0x4ed4f4 (0x61b1a80 0x5490f00 0x5490f44 0xbfff8580)
0x2f5ebfc8 : 0x29ceb8 (0x59e5840 0x0 0x10 0x59e5840)
BSD process name corresponding to current thread: firefox-bin
Mac OS version:
10B504
Kernel version:
Darwin Kernel Version 10.0.0: Fri Jul 31 22:47:34 PDT 2009; root:xnu-1456.1.25~1/RELEASE_I386
System model name: MacBook2,1 (Mac-F4208CA9)
System uptime in nanoseconds: 9137429336423
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0xbb4000, size 0x12288) - last unloaded 156562959361
loaded kexts:
com.apple.driver.AppleHDA 1.7.4a1 - last loaded 51815548594
com.apple.driver.AirPort.Atheros 411.19.4
com.apple.driver.AppleUpstreamUserClient 3.0.5
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.0
com.apple.driver.AppleIRController 161
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleIntelMeromProfile 19
com.apple.driver.ACPISMCPlatformPlugin 3.4.0a20
com.apple.driver.AppleLPC 1.4.6
com.apple.driver.AppleBacklight 170.0.2
com.apple.driver.AppleIntelGMA950 6.0.2
com.apple.driver.AppleIntelIntegratedFramebuffer 6.0.2
com.apple.driver.AppleUSBTrackpad 1.8.0b4
com.apple.driver.AppleUSBTCKeyEventDriver 1.8.0b4
com.apple.driver.AppleUSBTCKeyboard 1.8.0b4
com.apple.iokit.IOAHCIBlockStorage 1.5.0
com.apple.iokit.SCSITaskUserClient 2.5.1
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.0.0
com.apple.driver.AppleIntelPIIXATA 2.5.0
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleUSBHub 3.7.8
com.apple.driver.AppleUSBEHCI 3.7.5
com.apple.driver.AppleUSBUHCI 3.7.5
com.apple.iokit.AppleYukon2 3.1.14b1
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3
com.apple.driver.AppleFWOHCI 4.3.4
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleACPIButtons 1.3
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.3
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 90.0.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.0.11
com.apple.driver.AppleIntelCPUPowerManagement 90.0.0
com.apple.driver.DspFuncLib 1.7.4a1
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IO80211Family 300.20
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 73.0
com.apple.iokit.IOBluetoothSerialManager 2.2.1f7
com.apple.iokit.IOSerialFamily 10.0.2
com.apple.iokit.IOAudioFamily 1.7.0fc16
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.7.4a1
com.apple.iokit.IOHDAFamily 1.7.4a1
com.apple.iokit.AppleProfileFamily 40
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 3.4.0a20
com.apple.iokit.IONDRVSupport 2.0
com.apple.iokit.IOGraphicsFamily 2.0
com.apple.driver.CSRUSBBluetoothHCIController 2.2.1f7
com.apple.driver.AppleUSBBluetoothHCIController 2.2.1f7
com.apple.iokit.IOBluetoothFamily 2.2.1f7
com.apple.driver.AppleUSBMergeNub 3.7.5
com.apple.iokit.IOUSBHIDDriver 3.7.5
com.apple.driver.AppleUSBComposite 3.7.5
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.5.1
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.iokit.IOATAPIProtocolTransport 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 2.5.1
com.apple.iokit.IOAHCIFamily 2.0.0
com.apple.iokit.IOATAFamily 2.5.0
com.apple.iokit.IOUSBUserClient 3.7.5
com.apple.iokit.IOUSBFamily 3.7.8
com.apple.iokit.IONetworkingFamily 1.8
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.iokit.IOHIDFamily 1.6.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 1.83 GHz, 2 GB, SMC 1.13f3
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplaysintegratedvram
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x87), Atheros 5416: 2.0.19.4
Bluetooth: Version 2.2.1f7, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK6034GSX, 55.89 GB
Parallel ATA Device: HL-DT-STCD-RW/DVD DRIVE GCC-S10N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x021a, 0x1d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x5d200000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x7d100000Spoke too soon. It just happened when I was buying a song from iTunes (I had just clicked on "buy this song") and the restart screen came up. But Firefox was running in the background (after I already tried uninstalling and reinstalling it). Any help appreciated. Thank you! Here's the log:
Interval Since Last Panic Report: 16517 sec
Panics Since Last Report: 2
Wed Sep 30 00:49:54 2009
panic(cpu 1 caller 0x28d53c): "pmapremoverange pv not on hash"@/SourceCache/xnu/xnu-1456.1.25/osfmk/i386/pmap.c:2228
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x35b5bc08 : 0x21acfa (0x5ce650 0x35b5bc3c 0x223156 0x0)
0x35b5bc58 : 0x28d53c (0x58ce84 0x4a3e09c 0x0 0x4d4afc4)
0x35b5bd08 : 0x2904bd (0x4ff42b8 0x1ba6a000 0x0 0x2f986350)
0x35b5bd68 : 0x260109 (0x4ff42b8 0x1ba6a000 0x0 0x1bb5b000)
0x35b5be98 : 0x2606a4 (0x1bb5b000 0x0 0x0 0x0)
0x35b5bed8 : 0x281834 (0x6a95000 0x1ba6a000 0x0 0x1bb5b000)
0x35b5bf38 : 0x47ab7f (0x6a95000 0x1ba6a000 0x0 0xf1000)
0x35b5bf78 : 0x4ed4f4 (0x6523540 0x69c28b0 0x69c28f4 0xbfffe170)
0x35b5bfc8 : 0x29ceb8 (0x6891e60 0x0 0x10 0x6891e60)
BSD process name corresponding to current thread: iTunes
Mac OS version:
10B504
Kernel version:
Darwin Kernel Version 10.0.0: Fri Jul 31 22:47:34 PDT 2009; root:xnu-1456.1.25~1/RELEASE_I386
System model name: MacBook2,1 (Mac-F4208CA9)
System uptime in nanoseconds: 6209902209799
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0xbb4000, size 0x12288) - last unloaded 164923701768
loaded kexts:
com.apple.driver.AppleHDA 1.7.4a1
com.apple.driver.AirPort.Atheros 411.19.4
com.apple.driver.AppleUpstreamUserClient 3.0.5
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.0
com.apple.driver.AppleIRController 161
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleIntelMeromProfile 19
com.apple.driver.ACPISMCPlatformPlugin 3.4.0a20
com.apple.driver.AppleLPC 1.4.6
com.apple.driver.AppleBacklight 170.0.2
com.apple.driver.AppleIntelGMA950 6.0.2
com.apple.driver.AppleIntelIntegratedFramebuffer 6.0.2
com.apple.driver.AppleUSBTrackpad 1.8.0b4
com.apple.driver.AppleUSBTCKeyEventDriver 1.8.0b4
com.apple.driver.AppleUSBTCKeyboard 1.8.0b4
com.apple.iokit.IOAHCIBlockStorage 1.5.0
com.apple.iokit.SCSITaskUserClient 2.5.1
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleUSBHub 3.7.8
com.apple.iokit.AppleYukon2 3.1.14b1
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.0.0
com.apple.driver.AppleFWOHCI 4.3.4
com.apple.driver.AppleUSBEHCI 3.7.5
com.apple.driver.AppleUSBUHCI 3.7.5
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleIntelPIIXATA 2.5.0
com.apple.driver.AppleACPIButtons 1.3
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.3
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 90.0.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.0.11
com.apple.driver.AppleIntelCPUPowerManagement 90.0.0
com.apple.driver.AppleProfileReadCounterAction 17 - last loaded 47873582635
com.apple.driver.DspFuncLib 1.7.4a1
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IO80211Family 300.20
com.apple.iokit.IOSurface 73.0
com.apple.iokit.IOBluetoothSerialManager 2.2.1f7
com.apple.iokit.IOSerialFamily 10.0.2
com.apple.iokit.IOAudioFamily 1.7.0fc16
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.7.4a1
com.apple.iokit.IOHDAFamily 1.7.4a1
com.apple.iokit.AppleProfileFamily 40
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 3.4.0a20
com.apple.iokit.IONDRVSupport 2.0
com.apple.iokit.IOGraphicsFamily 2.0
com.apple.driver.CSRUSBBluetoothHCIController 2.2.1f7
com.apple.driver.AppleUSBBluetoothHCIController 2.2.1f7
com.apple.iokit.IOBluetoothFamily 2.2.1f7
com.apple.driver.AppleUSBMergeNub 3.7.5
com.apple.iokit.IOUSBHIDDriver 3.7.5
com.apple.driver.AppleUSBComposite 3.7.5
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.5.1
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.iokit.IOUSBUserClient 3.7.5
com.apple.iokit.IOATAPIProtocolTransport 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 2.5.1
com.apple.iokit.IONetworkingFamily 1.8
com.apple.iokit.IOAHCIFamily 2.0.0
com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.iokit.IOUSBFamily 3.7.8
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOATAFamily 2.5.0
com.apple.iokit.IOHIDFamily 1.6.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 1.83 GHz, 2 GB, SMC 1.13f3
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplaysintegratedvram
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x87), Atheros 5416: 2.0.19.4
Bluetooth: Version 2.2.1f7, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK6034GSX, 55.89 GB
Parallel ATA Device: HL-DT-STCD-RW/DVD DRIVE GCC-S10N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x5d200000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x7d100000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x021a, 0x1d200000
*And here's the panic before that:*
Interval Since Last Panic Report: 16520 sec
Panics Since Last Report: 1
Anonymous UUID: 1BF46D36-7DFC-421A-9312-482E8E06C01F
Tue Sep 29 23:06:09 2009
panic(cpu 0 caller 0x28d53c): "pmapremoverange pv not on hash"@/SourceCache/xnu/xnu-1456.1.25/osfmk/i386/pmap.c:2228
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x2f66bc08 : 0x21acfa (0x5ce650 0x2f66bc3c 0x223156 0x0)
0x2f66bc58 : 0x28d53c (0x58ce84 0x0 0x2f66bc88 0x1)
0x2f66bd08 : 0x2904bd (0x49064fc 0x4a900000 0x0 0x1b65800)
0x2f66bd68 : 0x260109 (0x49064fc 0x4a900000 0x0 0x4ab00000)
0x2f66be98 : 0x2606a4 (0x4ab00000 0x0 0x0 0x0)
0x2f66bed8 : 0x281834 (0x5b1bb88 0x4a900000 0x0 0x4ab00000)
0x2f66bf38 : 0x47ab7f (0x5b1bb88 0x4a900000 0x0 0x200000)
0x2f66bf78 : 0x4ed4f4 (0x4f9b7e0 0x52132e0 0x5213324 0xbfff9a20)
0x2f66bfc8 : 0x29ceb8 (0x4f6eb80 0x0 0x10 0x4f72844)
BSD process name corresponding to current thread: firefox-bin
Mac OS version:
10B504
Kernel version:
Darwin Kernel Version 10.0.0: Fri Jul 31 22:47:34 PDT 2009; root:xnu-1456.1.25~1/RELEASE_I386
System model name: MacBook2,1 (Mac-F4208CA9)
System uptime in nanoseconds: 24988930610600
unloaded kexts:
com.apple.iokit.IOUSBMassStorageClass 2.5.0 (addr 0x2f5e4000, size 0x45056) - last unloaded 3458775837233
loaded kexts:
com.apple.filesystems.autofs 2.1.0
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.driver.AppleUpstreamUserClient 3.0.5
com.apple.driver.AppleHDA 1.7.4a1
com.apple.driver.AirPort.Atheros 411.19.4
com.apple.driver.AppleIRController 161
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.0
com.apple.driver.AppleIntelMeromProfile 19
com.apple.driver.ACPISMCPlatformPlugin 3.4.0a20
com.apple.driver.AppleLPC 1.4.6
com.apple.driver.AppleBacklight 170.0.2
com.apple.driver.AppleIntelGMA950 6.0.2
com.apple.driver.AppleIntelIntegratedFramebuffer 6.0.2
com.apple.driver.AppleUSBTrackpad 1.8.0b4
com.apple.driver.AppleUSBTCKeyEventDriver 1.8.0b4
com.apple.driver.AppleUSBTCKeyboard 1.8.0b4
com.apple.iokit.IOAHCIBlockStorage 1.5.0
com.apple.iokit.SCSITaskUserClient 2.5.1
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleUSBHub 3.7.8
com.apple.driver.AppleUSBEHCI 3.7.5
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.0.0
com.apple.driver.AppleIntelPIIXATA 2.5.0
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleFWOHCI 4.3.4
com.apple.iokit.AppleYukon2 3.1.14b1
com.apple.driver.AppleUSBUHCI 3.7.5
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3
com.apple.driver.AppleACPIButtons 1.3
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.3
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 90.0.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.0.11
com.apple.driver.AppleIntelCPUPowerManagement 90.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.5.1 - last loaded 6954586156292
com.apple.iokit.IOUSBMassStorageClass 2.5.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 1.7.4a1
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IO80211Family 300.20
com.apple.iokit.IOSurface 73.0
com.apple.iokit.IOBluetoothSerialManager 2.2.1f7
com.apple.iokit.IOSerialFamily 10.0.2
com.apple.iokit.IOAudioFamily 1.7.0fc16
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.7.4a1
com.apple.iokit.IOHDAFamily 1.7.4a1
com.apple.iokit.AppleProfileFamily 40
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 3.4.0a20
com.apple.iokit.IONDRVSupport 2.0
com.apple.iokit.IOGraphicsFamily 2.0
com.apple.driver.CSRUSBBluetoothHCIController 2.2.1f7
com.apple.driver.AppleUSBBluetoothHCIController 2.2.1f7
com.apple.iokit.IOBluetoothFamily 2.2.1f7
com.apple.driver.AppleUSBMergeNub 3.7.5
com.apple.iokit.IOUSBHIDDriver 3.7.5
com.apple.driver.AppleUSBComposite 3.7.5
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.5.1
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.iokit.IOATAPIProtocolTransport 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 2.5.1
com.apple.iokit.IOUSBUserClient 3.7.5
com.apple.iokit.IOAHCIFamily 2.0.0
com.apple.iokit.IOATAFamily 2.5.0
com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.iokit.IONetworkingFamily 1.8
com.apple.iokit.IOUSBFamily 3.7.8
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0 -
how many problems do you need to have with a mac book pro to get it replaced i have had 6 problems and they say they have fixed everything and somthing new happends
I have had thehad the:
ram replaced
Battery
Audio
Trackpad
os operating system
fans
And they still won't replace the laptop for me worst buy ever but i have had a imac for 2 months and nothing at all wrong .You could try calling Apple and ask for Customer Relations.
From Readers Digest-February, 2005
How to Complain
You call customer service to complain about a product, and you hang up angrier than when you started. That’s customer rage, a feeling experienced by millions of people with a major complaint, says Scott Broetzmann, president an American firm that tells companies how to offer the best customer service. His secrets to getting good service:
Have a goal
If you want your product repaired, say so. Want an apology? Speak up.
Keep it short
Focus on one problem, and be succinct.
Stick with it
You have to invest the time it takes. Don’t get what you want? Ask for a supervisor.
Skip ultimatums
Don’t threaten not to do business with them again. Why should they help you if you won’t buy from them in the future?
Plead your case
Many companies have information such as how much money you’ve spent with them and how often you complain. If you’re a good customer, they may be more willing to help.
Be nice
You’re unlikely to get what you want if you’re rude.
Good luck.
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