Do you really get 4GB memory in 64-bit Windows?

I upgraded my T400 to Windows 7 x64 edition recently, and I also plan to add more memory (I have only 3GB right now)
But it seems there is still a limit for the usable memory in 64-bit Windows:
When I check the information about the system, Windows report that it only has 2.9GB usable memory although it has 3GB installed. And the Task Manager shows 2966MB memory in total.
I Googled the problem, it seems that devices still occupy the memory address from 3GB-4GB, and it needs "memory remapping" supported by BIOS to make use of the entire memory. I've updated the BIOS to the latest, but I couldn't find such option in the BIOS. (Here is a link about this issue from Microsoft: http://support.microsoft.com/kb/929605)
Do you guys have a similar problem?
Solved!
Go to Solution.

64-bit Windows 7 also has memory limits, but it's not anything you should worry about.
Here are the limits for both 32-bit and 64-bit Windows 7
Version 32-bit 64-bit
Windows 7 Ultimate
4 GB
192 GB
Windows 7 Enterprise
4 GB
192 GB
Windows 7 Professional
4 GB
192 GB
Windows 7 Home Premium
4 GB
16 GB
Windows 7 Home Basic
4 GB
8 GB
Windows 7 Starter
2 GB
2 GB
Please note that the Intel integrated graphics uses your system memory and as such, you won't be able to use the memory allocated to the IGP [Intel graphics].
\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //

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How/where do I get iTunes for my 64-bit Windows.8 laptop computer?

I cannot connect with the iTunes software I have available; that is, I get an error saying the software i for 32-bit products but my laptop is 64-bit running Windows 8.1. Help!

See the Further Information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required. Review the rest of the tip if you have problems with the install.
tt2

Firefox 4.0.1 is using 130 - 160mb of memory on Win7 and I'm getting a memory low error. Is there a memory leak on Firefox

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Sorry didn't noticed it was solved.

Cant get the reference of the main window of component 1 into component 2

Hi All,
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Hi
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How do I get more memory on my IMAC .I have 1 GIG and to run LION you need 2 GIGS?

How do I get more memory on my IMAC .I have 1 GIG and to run LION you need 2 GIGS?

Depends on the Mac; what model and processor is it?
 > 'about this Mac' > 'more info'
In the first section (hardware overview) post this info;
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How do i get more memory on my mac book air? is says that i can add 2 more gig how?

how do i get more memory on my mac book air? is says that i can add 2 more gig ??? or wat files can i delete

Macbook Air memory is soldered to the logicboard.
You can only get 4GB or 8GB (2012 Models) in the Air when you order it that way. Otherwise, you're stuck with 2GB.
Unless you're talking about hard drive space - then it is upgradeable - click HERE to see which one corresponds to your model.

How do I get more memory for my Macbook Pro Spring 2010 13-inch with 2.66GHz Intel Core 2 Duo?

How do I get more memory for my Macbook Pro spring 2010 13-inch with 2.66GHz Intel Core 2 Duo. Apple says no memory currently available for that model. I have 4 GB memory and 3.99 used. Help!

macette1976 wrote:
Now I'm confused. This is the one Crucial told me to get:
CT3309356 - 4GB DDR3 PC3-8500 Unbuffered NON-ECC 1.35V 512Meg x 64
$45.99
Also what do you mean that actual memory is 16GB but with Apple it's 8?
When I go to the "About this Mac" it says Memory 4G 1067 MHz DDR3, then when I go to System Report it says
Memory Slot
Bank 0/ DIMM0 2G DDR3 1067 MHZ OK
Bank 1/ DIMM0 2G DDR3 1067 MHZ OK
Sorry I'm clueless. Just don't want to buy something that messes up my machine more than it already is.
The Crucial site appears to have recommended the correct spec 4gB RAM stick for your model. Please note that you will need to remove the existing sticks of RAM to install new, so you will need 2x4gB to get to 8gB.
When your model of computer was designed/built, it was tested with readily available 2x4gB (8gB). After release RAM retailers have tested it with higher amounts, and Apple didn't update their quoted specs.

Can i get more memory as i only have 1 gb as my mac is 4 year old

can i get more memory for my mac pro as its only 1gb 10.6.8 version

you want to ask in the macbook pro forum I assume.
regardless, yes you can and the model year (2008?) or MacBook Pro X,Y (number)
www.macsales.com/memory is a good place to check what is available.
I thought 2GB was req'd and 4GB would be strongly recommended for 10.6 and above.

PLEASE HELP ME , I really Get tired of this !!!!!

Well , I don't how to start . I have a Server with the following specifications :
Supermicro super Server6011H
1 - Dual PIII 1.4 Processors
2 - Adaptec AIC-7899W dual channel Ultra 160(320) SCSI controller
3 - Adaptec 2005S Zero RAID Configured with RAID 1
4 - Two 36 GB SEAGATE SCSI Hard Disk with RAID 1 Ultra(320)
5 - 1 GB ECC Memory
6- OS is Windows 2000 server
I have a problem ...... My problem is when I install Oracle 9 Enterprise edition On this machine everything is fine but sometimes after couple times rebooting when i want to open database system give me the Following Error :
RA-00353, 00000, "log corruption near block %s
change %s time %s"
To resolve this problem i did this . I update the latest firmware for all controllers and even firmware for hardrives . i tested system with different diagnostics programs , everything is fine i never get crashed even one time in windows . I really don't know what to do . Is there any problem with RAID 1 and Oracle 9 on windows ? or is there any patch which i should download and install ? some times it work fine and then after couple times of shut down and restart this happen .
Please some one help me.......

Ok , thx all . first of all the value for "Ora_<SID>_Shutdown" is True, and the value of "Ora_<sid>_shutdowntype" is "I" . The content Of Alert.log is :
dump file c:\oracle1\ora92\admin\orasrv\bdump\alert_orasrv.log
Mon Jun 30 11:54:05 2003
ORACLE V9.2.0.1.0 - Production vsnsta=0
vsnsql=12 vsnxtr=3
Windows 2000 Version 5.0 Service Pack 3, CPU type 586
Mon Jun 30 11:54:05 2003
Starting ORACLE instance (normal)
LICENSE_MAX_SESSION = 0
LICENSE_SESSIONS_WARNING = 0
SCN scheme 2
Using log_archive_dest parameter default value
LICENSE_MAX_USERS = 0
SYS auditing is disabled
Starting up ORACLE RDBMS Version: 9.2.0.1.0.
System parameters with non-default values:
processes = 150
timed_statistics = TRUE
shared_pool_size = 50331648
large_pool_size = 8388608
java_pool_size = 33554432
control_files = C:\oracle1\ora92\oradata\orasrv\CONTROL01.CTL, C:\oracle1\ora92\oradata\orasrv\CONTROL02.CTL, C:\oracle1\ora92\oradata\orasrv\CONTROL03.CTL
db_block_size = 8192
db_cache_size = 25165824
compatible = 9.2.0.0.0
db_file_multiblock_read_count= 16
fast_start_mttr_target = 300
undo_management = AUTO
undo_tablespace = UNDOTBS1
undo_retention = 10800
remote_login_passwordfile= EXCLUSIVE
db_domain =
instance_name = orasrv
dispatchers = (PROTOCOL=TCP) (SERVICE=orasrvXDB)
job_queue_processes = 10
hash_join_enabled = TRUE
background_dump_dest = C:\oracle1\ora92\admin\orasrv\bdump
user_dump_dest = C:\oracle1\ora92\admin\orasrv\udump
core_dump_dest = C:\oracle1\ora92\admin\orasrv\cdump
sort_area_size = 524288
db_name = orasrv
open_cursors = 300
star_transformation_enabled= FALSE
query_rewrite_enabled = FALSE
pga_aggregate_target = 25165824
aq_tm_processes = 1
PMON started with pid=2
DBW0 started with pid=3
LGWR started with pid=4
CKPT started with pid=5
SMON started with pid=6
RECO started with pid=7
CJQ0 started with pid=8
QMN0 started with pid=9
Mon Jun 30 11:54:10 2003
starting up 1 shared server(s) ...
starting up 1 dispatcher(s) for network address '(ADDRESS=(PARTIAL=YES)(PROTOCOL=TCP))'...
Mon Jun 30 11:54:11 2003
alter database mount exclusive
Mon Jun 30 11:54:15 2003
Successful mount of redo thread 1, with mount id 186248419.
Mon Jun 30 11:54:15 2003
Database mounted in Exclusive Mode.
Completed: alter database mount exclusive
Mon Jun 30 11:54:15 2003
alter database open
Mon Jun 30 11:54:15 2003
Beginning crash recovery of 1 threads
Mon Jun 30 11:54:15 2003
Started first pass scan
ORA-368 signalled during: alter database open...
Mon Jun 30 12:23:44 2003
/* OracleOEM */ ALTER DATABASE OPEN
Mon Jun 30 12:23:44 2003
Beginning crash recovery of 1 threads
Mon Jun 30 12:23:45 2003
Started first pass scan
ORA-368 signalled during: /* OracleOEM */ ALTER DATABASE OPEN ...
and also here is the exact error message :
ORA-00368 : CHECKSUM ERROR IN REDO LOG BLOCK .
ORA-00353 :LOG CORRUPTION NEAR BLOCK 529 CHANGE 360981 <TIME><DATE>
ORA-00312 : ONLINE LOG 2 THREAD 1 "C:\ORACLE1\ORA92\ORADATA\ORASRV\REDO02.LOG
I hope we find a reson for this . Again thank you all.

Slow Lion - really high virtual memory use

Lion is running really slow on both my Mac Mini and my Mac Book Pro. Both systems are less than two years old, both with 4 GB of RAM. I checked Activity Monitor (right after restart, running Chrome, Mail, and iTunes only) and I get a VM size of 266.42 GB! Is this normal? And could this be the reason why it seems so dreadfully slow?

budusa,
Take a really deep breath and let it out. Relax. The universe is ok.
You have to step back at look at what your data is showing you.
Physical Memory: 4 GB
Virtual Memory: 266.42 GB < notice this larger than your physical.
Note the amount of memory used by your system, Wired, 675.4 MB. From what I understand so far of how OS X lion uses memory is that your system is using less a 1 gigabyte of memory.
Now note the amount of Inactive memory, 535.7 MB. I bet if you looked for the processes you used the amount they where accessing would equal that amount.
Also note your Active memory used, 1.52 GB. That was currently being used at the moment of your snapshot. Note also it could reflect was used recently also.
Ok, now look at your Free memory, 1.30 GB.
And the last part, the Used, 2.70 GB.
Do you notice something yet? Do you see it?
Ok, you have 4 GB of Physical RAM installed.
According to your information you used only, roughly, 2.70 GB of Physical RAM.
That means you used 2.70 of 4 GB of physical RAM.
Now if you notice your free memory, 1.30 GB.
If you take 2.70 - 4 = 1.30 < notice the answer, Free memory, 1.30 GB.
Basically your system used 2.70 GB of 4 GB to run the applications listed.
Look at your Virtual Memory, 266.42 GB. Notice it larger than 2.70 GB?
My understanding of how a 64 bit OS works, and the key item why it works better than 32 bit, is the Virtual Address Space. This is how the OS allows programs to run with out taking up all the physical memory. The programs go there to play as I like to say. Another way to look at it is do want only 4 GB's or 8+ Terabyte's of Virtual Address Space?
So, the Virtual Memory you see is ok and is normal.
Do not follow some advice I have seen here about switching programs to run in 32 bit mode. You defeat the purpose of 64 bit.
If you system is running slow then look at your installed programs. Note also that if you have a small hard drive it can cause sluggishness too.
I hope this helped. Maybe it confused. Sorry for making it long as I did.

Is there ANYWAY for Loyal Customers to get 4GB data plan for $30

Is there ANYWAY for Loyal Customers to get 4GB data plan for $30. I just got a new upgrade, but I really want the 4GB, because 2GB is very little (for a Smartphone and its multiple capabilities). PLEASE HELP VERIZON!!!!
- from your LOYAL customers.

Did you upgrade to a 4G phone? The double data deal is only for 4G phones.
Additionally, this is for ALL 4G phones, even if you are not upgrading. If you currently have a 4G phone which is on the 2GB tiered plan, you can sign into My Verizon and change it to the double data deal. At least it will let me change a 4G phone I have which was purchased last May to the double data deal.

Which BIOS version for K9A Platinum with 4GB memory / GeForce GT430 ?

I was running 1.4 with 2GB (2x1) Kingston memory and the GT430, everything OK.
Then I replaced memory with 4GB (2x2) Corsair memory and XP hung during startup ... changing voltage (1.9 to 2.1) & timings (4-4-4-12) didn't help, so I decided to flash to BIOS 1.9. Bad idea, the video card wasn't found anymore ... running 1.4 again now.
Anyone here with a K9A and similar setup and a BIOS > 1.4 ??

Quote from: Goner on 13-February-11, 01:43:14
Yeah, I know the PSU isn't the best one around. But on the other hand so far it never caused problems ... I'll get a new one before trying to put in the Corsair 4GB memory.
But in this particular case the PSu is not the problem ; if the K9A board detects the GT430 with BIOS 1.4, but not with 1.8 and 1.9 it's not the PSU's fault, right ?
I read on another forum that someone had the same kind of problem with a K9A, BIOS 1.9 and a HD5870 videocard. He claims he got hold of a 1.10b1 BIOS that actually fixed the problem ...
Will try attached BIOS ...
Quote
Yeah, I know the PSU isn't the best one around. But on the other hand so far it never caused problems ...
This doesn't matter, it can explode in each moment in flames and to kill all other parts installed in your computer.
[if you are not around when this hapends, the fires can destroy your home place too..]
It's the matter of time this to hapends... This PSU is a time bomb like Q-TEC, Colorsit, Codegen, HiTech and other similar cheap no name junks..
Quote
I read on another forum that someone had the same kind of problem with a K9A, BIOS 1.9 and a HD5870 videocard. He claims he got hold of a 1.10b1 BIOS that actually fixed the problem ...
This is known as AB1[listed as aka A1 in the prevision post],
the attached one is AB2[A2], aka 1.10b2[newer than 1.10b1] which fix and issue with Nvidia VGA mention,
[+ some other unknown vga patch from A1]
so it could helps for your case too

How do i get more memory installed on my macbook air

How do i get more memory installed on my macbook air

If you are referring to RAM, the Air's RAM is not an upgradeable component. The RAM memory is soldered to the main board, and there are no expansion slots.
It is the price Air owners pay for miniaturization. Every Air is manufactured with all the memory it will ever have. Shop wisely.
It is technically possible to upgrade the SSD storage though, but will probably void any warranty.

I'm sorry, you probably get a lot of questions similar to this, but how do I use my 09 27" iMac as an external 1440p monitor for a PC in TDM?

Hello all,
Firstly, let me apologise. You probably see a lot of these questions. However, I've had a look through and I haven't been able to find a solution to my problem.
I have an '09 27" iMac which I use for the creative side of my life. (I'm training to be an architect.) However I'm also really into gaming, and so I've just bought a brand new PC. The GPU is a GeForce GTX 780 Ti with two DVI, an HDMI and a DisplayPort output. My iMac has a Mini DisplayPort jack.
I'm basically wondering if there's any way of using the iMac as a 1440p monitor for this new PC. I tried connecting the PC to the iMac with an HDMI cable using an HDMI to MDP adapter and hitting cmd+f2 on the iMac to initiate Target Display Mode, but that hasn't worked. I'm now thinking of buying an HDMI to MDP direct cable to see if that works but I'm also wondering if a DisplayPort to Mini DisplayPort cable might work too? I was under the impression that the 780 Ti had a MDP output but the version of mine only has the outputs listed above.
Is any of this even possible? I've heard reports in the past of people having success with MDP to MDP from PC to iMac but of course I can't do that. Am I wasting my time and money here?
At present I'm using my 37" HDTV as a monitor on my desk but as you can imagine, it's far too big to use in the long run! It's annoying because the 780 Ti is capable of running max settings easiliy in 1440p and having to downgrade from the iMac to a 1080p HDTV is disheartening.
Any help would be very greatly appreciated!
Thanks in advance,
Westy

I know this is old - but did you ever get this working. Thinking of getting a 780 ti card and I have an older mac with the mini-displayport too.

Upgrading from TCS 2.0 to TCS v. 2.5 - Know What You're Getting!!!

I'm not the type to normally write in forums but I just went through 2 days of customer service and technical support hell and thought I would share the experience with the sole motivation being to spare fellow TCS users the aggravation and make you aware of a possible disconnect between sales and technical support - know what you`re getting!!
Yesterday I purchased the upgrade from TCS 2.0 to TCS 2.5 from the Adobe online store as an electronic download. After receiving a confirmation email I logged into my Adobe account and noted that the download page contained 2 serial numbers, one for Photoshop CS5, one for Captivate 5 and then a zip folder for UPDATES only to Framemaker and Robohelp and also 2 language packs for text-to-speech for Captivate 5. Obviously I was missing links to Framemaker, Robohelp and Acrobat.
The goal of my purchase was to procure an additional licence in order to install TCS v 2.5 on 2 additional computers so, I had a sick feeling that I may have misunderstood what was offered in the upgrade; I then had the following conversation with Adobe`s Chat Live Now (excerpted from transcript):
Me: Hi. I just purchased the upgrade from TCS 2.0 to TCS 2.5. My expectation was that this contained all programs within the suite yet on my downloads the only programs that are listed are Photoshop CS5 and Captivate 5. Does this upgrade package not include the ability to install Framemaker, Robohelp and Acrobat. I purchased on the assumption that the upgrade would constitute an additional licence for these products as well. Was I wrong?
Perkins: ...TCS includes all programs, you need to select those programs while installing.
Me: Okay, I'm just downloading it now so I will confirm that it does, in fact, include all of the programs. So just to clarify, my original understanding was correct and the upgrade provides me with 2 additional licences for TCS?
Perkins: Yes. You can install 1 copy of the software on 2 computers with same Operating System.
Okay - fair enough, I then re-visited the Adobe Technical Communication Suite 2.5 web page under Upgrade--Reasons to Upgrade where it states:
``Work with full new versions of Adobe professional tools for technical communicators and help authors, including Adobe® FrameMaker® 9, Adobe RoboHelp® 8, Adobe® Captivate® 5, Adobe Acrobat® 9 Pro Extended, and Adobe Photoshop® CS5 software``.
Now to me, FULL means full versions. I subsequently entered customer service hell and spent an hour and a half on the phone being transferred through 5 different people, none of whom were familiar with the contents of the Technical Communication Suite. It took forever jsut to get them to understand that I weas upgrading from TCS version 2.0 and NOT trying to upgrade from Photoshop CS4 and Captivate 4 directly. Eventually my question as to whether I was entitled to an additional licence for Framemaker, Robohelp and Acrobat Pro Extended was elevated to Tier 2 and I was told I would be contacted by Adobe. Today I received a voicemail and email stating that I should install Framemaker, Robohelp and Acrobat Pro Extended from my original TCS v 2.0 installer. I subsequently did so (successfully) and then installed Captivate 5 without issue.
The next challenge arose with Photshop CS5 - the serial number, according to the installer, was invalid. Back to customer support who referred me to technical support - turns out the download link on my Adobe account download page was for a Chinese language-only version of Photoshop Extended which doesn`t even come with TCS 2.5! So, another 90 minutes on the phone throughout which I keep seeking clarification, does TCS 2.5 grant me an additional licence for Framemaker 9, Robohelp 8 and Acrobat 9 Pro Extended...
Technical Service states they can send me a physical disc with installers for Photoshop CS 5 and Captivate 5 and then CONFIRMED that I am NOT entitled to any additional licences for Framemaker, Robohelp or Acrobat, I am ONLY entitled to the 2 installs under the original TCS version 2 licence. This of course runs completely contrary to the literature on the website and my conversation with Live Chat Now. In disgust, I have submitted a refund request.
Just for kicks I decided to again try to clarify with Live Chat Now what products that I, as a customer, receive a licence for by purchasing the upgrade to TCS v 2.5 and have pasted the transcript of that chat as follows;
Me: Can you please confirm for me whether upgrading from the Adobe Technical Communication Suite version 2.0 to version 2.5 entitles me to 1 additional licence for ALL of the applications that constitute the Technical Communication Suite (i.e. Robohelp, Acrobat, Framemaker, Captivate, Photoshop and Presenter) OR does it merely entitle me to 1 licence to install Photoshop CS5 and Captivate 5 in conjunction with my pre-existing TCS 2.0 installation?
Morph: Give me a minute, Im reading it.
Me: sure
Morph: When you place the order for upgrade, you will get new products.
Me: I understand that I will get Photoshop CS5 and Captivate 5 BUT do I also get Framemaker, Acrobat and Robohelp?
Morph: Adpbe eLearning Suite 2 includes: Adobe Captivate 5, Flash Professional CS5, Dreamweaver CS5, Photoshop CS5 Extended, Acrobat 9 Pro, Adobe Presenter 7 (Available only on Windows platform), Soundbooth CS5.
Morph: No.
Morph: Only Acrobat is Included.
Me: I am not talking about the e-Learning Suite, I am referring to the Technical Communication Suite
Morph: Oh okay, got you, first tell me, using which product you will be upgrading this from?
Me: TCS 2.0
Morph: Okay.
Morph: Yes, if you do this upgrade you will get Adobe FrameMaker 9, RoboHelp 8, Adobe Captivate 5, Photoshop CS5, Acrobat 9 Pro Extended, and Adobe Presenter 7
Me: so this will entitle me to 1 additional licence for all of these applications, over and above the licence I already own for the TCS version 2?
Morph: Correct, however, you may also be installing the software (Upgrade version) directly without uninstalling the previous version of the software.
Me: So just to clarify, if I purchase the upgrade and decide that I want to install on a completely different machine than the two computers that already have TCS version 2.0 installed (as entitled by my licence) then I will be able to, in effect, install the TCS 2.5 onto two completely different computers (as per the Adobe licence) so that, at the end of the day, I can actually have FOUR computers with TCS installed by virtue of the 2 licences that I should have - one from TCS version 2.0 and 1 licence from TCS version 2.5É
Morph: Purchasing the upgrade version product is nothing but a full version, but if you do not have the serial key for older version you cant Install the upgrade, but for full version you do no need previous version serial number.
Morph: Correct.
Morph: You can simply purchase your upgrade and verify that you have the qualifying older product during the installation process.
Morph: If it's installed on your computer, the Adobe installer will either find it or prompt you to help it find the software for verification.
Morph: If it's not installed, you will be prompted to enter the qualifying serial number for the older version.
Me: Is the download file one individual installer or an installer for each application
Morph: It is one Indiviidual Installer.
Morph: When you download it will automatically Install every program in the Suite one-by-one.
Me: Okay, the reason I have been asking is that yesterday I made this purchase yet my download page had links only to Photoshop (a Chinese language only version of Photoshop Extended which does not come with the Suite) and Captivate. There was no link whatsoever for the other applications. I went through customer service and technical support and no one, and I mean no one, could answer the questions I`ve asked you. According to customer support and the serialization team, the upgrade to v. 2.5 DOES NOT include Framemaker, Robohelp and Acrobat. As a consumer I have absolutely no idea what is right and what is wrong. How am I supposed to make an informed purchase...
Morph: did you check on the link and confirmed that it does not Include the upgrade to version 2.5?
Me: Sorry - not clear what you mean, my receipt from the Adobe store was for TCS v 2.5
Morph: Like I said upgrade for the Technical communicate suite Includes Adobe FrameMaker 9, RoboHelp 8, Adobe Captivate 5, Photoshop CS5, Acrobat 9 Pro Extended, and Adobe Presenter 7, and you should be getting all as a single download link, seems like you are not able to make it with the link to Install Individual products altogether, so you need to contact our Customer Service at 800-833-6687. for the
Morph: precise Info.
Me: I went through that route yesterday and today and they told me that the upgrade DOES NOT include the other applications. As well, I noticed that the download file size for the upgrade is 1 half the size of the full version - obviously something is missing
Me: The information you are telling me is the precise opposite of what they told me. How do I, as a consumer, get the proper answer
Morph: upgrade do Includes the product I have mentioned above.
Me: I know you`re trying to assist but I`m flummoxed - my case was escalated to Tier 2 and they told me it doesn`t include the other applications
Morph: up to some extent i can help being a sales team member, ant only customer people generate the links and have access to customer account to check what really went wrong.
Me: Is it possible to have a senior sales rep contact me - this matter of a `simple` upgrade has consumed a ridiculous amount of time. As far as my issue - Adobe tells me nothing was wrong and that the upgrade is only a licence for Photoshop and Captivate
Morph: Okay,Just a minute.
Morph: You can contact our Sales Team on 1-800-585-0774.
So, at the end of the day, sales tells me that upgrading to v 2.5 grants me an additional licence for ALL applications in the suite whereas Adobe`s own technical support has told me this is not true. Again I ask, how does a consumer make an informed choice...
I`ve been buying Adobe software for both Mac and PC since Creative Suite 2 came out and this has absolutely been the most frustrating experience I have ever had. I get great use out of the Techncial Communication Suite and thought it would be nice to have an additional licence but at the end of the day I have decided it certainly was not worth the hassle - particularly when Adobe itself can`t figure out what I am entitled to!!
I am a fan of Adobe`s software but honestly, is business that good that you can treat your customers this way????

Hi. I suspect that may indeed be the case. If so, that's fine but nowhere is it clearly articulated what a user gains by purchasing the upgrade (and I am specifically referring to an upgrade from TCS version 2 to v 2.5) and certainly sales (as evidenced by my chat transcripts where I believe I asked quite specific questions) are advising customers that you will, in fact, gain an additional licence to ALL components of the TCS by upgrading.
If it had been clearly articulated on the Adobe TCS 2.5 website that an upgrade from TCS version 2 only entitles users to install Photoshop CS5 and Captivate 5 in conjunction with the existing installation of the other components of TCS 2 - or - better yet, stated clearly that the upgrade from version 2 to 2.5 does not entitle the end-user to an additional licence for Acrobat Pro Extended, Framemaker, Robohelp and Presenter 7 then that would allow me, as a consumer, to make an informed decision whether to make the purchase. Since that is not the case, and Adobe's sales representatives are clearly advising customers otherwise, I felt compelled to post this so others don't waste their time as I did trying to sort it out. At one point I was advised that I should use my existing TCS version 2 installer to install Acrobat etc but received contradictory answers as to whether I was entitled to an additional licence for these products. At no time during my first hour and forty-five minute conversation, my second ninety minute conversation nor my third, and last, twenty minute conversation was anyone able to clearly articulate what you have stated - and - that still leaves the fact that the text on Adobe's website is misleading.
BTW - why I received a download link from Adobe for a Chinese-language-only version of Photoshop CS5 Extended is still a mystery
At the end of the day, I think the TCS (while not perfect) is a very useful tool and I will, in all probability, upgrade to the full version of TCS 3 which will, no doubt, constitute a full licence for all components of the suite. I am not attributing malicious intent to the Adobe employees, but I am saying that they themselves seem confused about what is included in the upgrade and provided contradictory statements. If Adobe employees can't provide a straight, cut-to-the-chase answer about what seems a straightforward question then that certainly creates unnecessary confusion for the customer.

Do you really get 4GB memory in 64-bit Windows?

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