Do you think we would need to pay the 129.99 charg...

We have no dial tone and can't make or receive calls, but our bt broadband is working. The line has been checked and the fault is within our property. I have tried different phones, and opened the socket and put phone directly into internal socket, as instructed on the online video guide. I have unplugged all phone stuff and tried putting in just one working phone. All to no avail. Our main socket - the one attached to the broadband is very old- between 11 and 40 years, and looks as tho it has seen better days ( and did do when we moved in over 10 years ago ). My husband is fairly able to fix things, and would try if we are likely to be charged for a new socket ( at £130). But do not want to meddle cos could make things worse. Can't understand whether socket is covered or not?

If its not working in the test socket, with different phones, then the fault is outside of your property, and a charge will not apply.
The automatic line tester is not very accurate, and a disconnection in the street cabinet (a very common fault), will often show as near or within your property, especially if the street cabinet is nearby.
Its quite possible for broadband to still work, even if one wire is disconnected. The speed is usually reduced.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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