DOA product macbook air 13 (NO START)

I bought a MacBook Air and I did not expect to receive a direct product defect. The surprise was when I opened ajuuns home of Tiplea and I put on the table press the ON ... wait 1-2 minutes and waited 5 min. I see him doing nothing plugged indicator light illuminates (green) say that no battery and should guide charged ... after 2:00 it is the same: (how to get home is already a product defect? now have to wait until you replace it with one run for a few days / weeks best: (Too bad the USA is not that I went directed them to do it immediately and receive the necessary apology.
He also happened to someone that?

many of your sentences do not make sense in English, so it is hard to know exactly what your problem is.

Similar Messages

  • My macbook air does not start up successfully. when i turn on the power, it just turn blue after the apple logo, how to reboot or repair,.. pls help me what is the buttons command... thanks in advance.

    pls help me how to reboot my macbook air,.. because starting it up was not successful. the screen just turns blue after the apple logo appeared.

    i know loads of people who have had this problem including me.  The Java script update apparently had some virus that has overloaded the start up disk.   I took to apple who said i have to have the machine rebuilt but first i have to go to a data recovery company to get back everything that was on it.  Data recovery company have quoted me nearly £1000. 

  • Which is better for music production: macbook air or pro?

    Which is better for music production: macbook air or pro?

    The MacBook Pro has higher specifications, depending
    on the model, and then CTO additional upgrades.
    The Air does not have a Retina display, but has lesser
    specs, so that may make a difference. They still offer a
    low-end MB/Pro w/ optical drive, w/o Retina; specs vary;
    it may work in your instance. You'd have 14 days to take
    a new Apple computer back, so keep that in mind.
    Good luck!

  • My MacBook Air won't start up.  It's completely powered, yet when the white screen with the apple shows up upon me turning it on, it shuts right back off.  Can someone help?

    MacBook Air won't start up even though it's fully powered.  The white screen with the apple logo appears when I turn it on, then it shuts right back down.  Can someone help me?

    Hey Msazama30,
    First, I would start off your troubleshooting by following the steps in this link:
    Mac OS X: Gray screen appears during startup
    http://support.apple.com/kb/TS2570
    Then, if that doesn't work, try out the information in here:
    Step by Step to fix your Mac
    https://discussions.apple.com/docs/DOC-3353
    Welcome to Apple Support Communities!
    All the best,
    Delgadoh

  • HT1338 erased the hard drive on my macbook air, when it starts up show a flashing folder unable to find wifi to do internet recovery

    erased the harddrive on my macbook air when it starts up show a flashing folder unable to connect to wifi to do internet recovery

    Reboot holding command and r keys down to boot into Lion Recovery
    How to reinstall just OS X or erase/install OS X
    https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

  • Macbook Air stays at starting screen

    Hi, My Macbook Air won't start. It turns on, but only stays in the starting screen with the Apple logo. What's wrong? What can I do?
    Thanks

    To find out the version, click on the Apple menu icon, and select "about this Mac".
    It should bring up a box which shows the version number.
    10.7.x = Lion = Recovery Partition (built in)
    10.6.x = Snow Leopard = USB Recovery Flash drive
    10.5.x = Leopard = DVD System disk (will need an external DVD drive, such as Superdrive for Air)

  • I have a Macbook Air and the start up disk is full so it won't boot up.  How can I get it to boot so I can delete files?

    I have a Macbook Air and the start up disk is full so it will not boot up.  How can I boot it up so I can delete some files?

    You will have to see about booting it from another drive or USB flash drive or another computer. When you are able to then see the following:
    Freeing Up Space on The Hard Drive
      1. See Lion's Storage Display.
      2. You can remove data from your Home folder except for the /Home/Library/ folder.
      3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
      4. Also see Freeing space on your Mac OS X startup disk.
      5. See Where did my Disk Space go?.
      6. See The Storage Display.
    You must Empty the Trash in order to recover the space they occupied on the hard drive.
    You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
    Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located.

  • MacBook Air won't start up to log in screen

    MacBook Air won't start up, apple logo displays the rotating circle then displays a diagonal bar through a circle

    Restart.
    http://support.apple.com/kb/ts2570
    Start up in Safe Mode.
    http://support.apple.com/kb/PH14204?viewlocale=en_US
    Repair Disk
    Steps 2 through 8
    http://support.apple.com/kb/PH5836
    Reset PRAM.  http://support.apple.com/kb/PH4405
    Reinstall OS X
    http://support.apple.com/kb/PH10763?viewlocale=en_US

  • My macbook air does not start! I press the on key and nothing happens.

    my macbook air does not start! I press the on key and nothing happens.
    this morning when I took my macAir it would nt start and when I pluged it, there was no light indicating a charge.
    I checked the charger on my wife's mcAir and it worked.
    I plugged it back to mine and the orange light came.
    since a few hours, the plug is on with the orange light on, and still I cannot start the computer. Nothing happens!
    help!

    Try a SMC reset
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer. 
    Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
    This process helps correct these power issues.
    Power
    The computer doesn't respond to the power button when pressed.
    A portable Mac doesn't appear to respond properly when you close or open the lid.
    The computer sleeps or shuts down unexpectedly.
    The battery does not appear to be charging properly.
    The MagSafe power adaptor LED doesn't appear to indicate the correct activity.

  • My macbook air doesn't start after being for 2 months off, My macbook air doesn't start after being for 2 months oof

    My macbook air doesn't start after being for 2 months off? What can i do?

    Plug it in and leave it on the charger for about 5 minutes then try to turn it on. If that doesnt work, contact apple and have it sent out for repair or take it to your local apple store. they will probably cover it for free if no physical damage has been done.

  • My MacBook Air has recently started having substantial WiFi connectivity issues. How do I fix this?

    For the last couple weeks my MacBook Air has started having some mighty substantial connectivity issues.
    When I wake it from sleep, or if I'm using it for an extended period (say, more than 5-10 minutes), the connection will become extremely unreliable. This primarily happens with browsers, or the Twitter application. For example, if I start a call on Skype the call will continue to function just fine, but I won't be able to connect to any websites through any browser. I've tried Safari, Chrome, and Firefox while the connectivity problems are occuring. When they do occur, a full shut down and cold boot are required to make it work again for a short while.
    Does anyone know what might be causing this? I've done numerous checks for malware using Clam Xav and Sophos Anti-Virus. (I didn't suspect that this would be the issue, but it was still something that I decided to rule out.) Additionally, I've tried connecting using both the 2.4GHz and 5GHz bands on my wireless router. Neither seems to be more successful than the other. (Note: The 5GHz works perfectly and without interruption on my iPad and desktop PC. The 2.4GHz works perfectly with my iPhone 4S and Xbox 360. I feel that with that in mind, I can safely rule out the router as the root of the problem. Both of these examples go on for very extended periods of time. I game regularly using both my PC and Xbox 360.)

    Hi Jollified,
    Does your sound work when you try to use head/earphones? If so, try the following:
    Plug your Headphones into your Mac.
    Play a sound through them (a song for example), then stop the sound.
    Make sure 'Preferences' is isn't open. If it is, Quit.
    Launch System Preferences > Sounds.
    While the Sounds tab is open and set to 'Headphones', pull out the Headphones from the jack.
    You should see your Mac reset to 'Internal Speakers'
    Also, I see you have tried resetting the PRAM, have you tried resetting the System Management Controller (SMC)? Resetting the System Management Controller (SMC) on your Mac - Apple Support
    As for your MacBook not sleeping when you close the lid, there are many reasons this can occur.
    First of all, check out Apples article on the issue: OS X Yosemite: If your Mac won’t go to or stay in sleep If you find these steps don't help, try a few of the following:
    A common cause for the Mac not sleeping is your printer. If there are queued jobs waiting to be printed, but your printer is switched off, for some reason you Mac just wont like it and simply will not go to sleep. System Preferences > Print and Scan > Open Print Queue
    Do you have an Ethernet Cable connected? People have reported in the past that removing their Ethernet allowed their Mac to sleep. This goes for other things you may have connected directly to your Mac also.
    Try heading into your Mac Preferences > Sharing and deselecting 'Internet Sharing' as well as 'Printer Sharing'.
    Also deselect Wake For Network Access by heading to System Preferences > Energy Saver > Power Adapter > Wake For Network Access.
    Energy Saver > Schedule > Startup or Wake - Uncheck.
    Alternatively, set your system preferences to Never Sleep, and put into Sleep manually: System Preferences > Energy Saver > Computer Sleep > Never.
    Good luck!

  • Macbook Air is not starting up,only a colored circle hanging on the screen

    I shoutdown my macbook air and close but only this time when i open, i first seen on the gray color screen a colored circle standy by and i tried to press the start up button but it didn't work to open the display on its main screen and  still only the colored circle stand- by remain the same. Is anybody could help me please to solve this issue?What should i do to make it work and back to its normal function?.

    Best action to take is to take the computer to the Apple store or
    Apple Authorized Service Provider to have the computer checked out.
    Best.

  • Macbook air won't start

    Hello, Need help with a macbook air, running mountain lion.  I don't know which version because my computer won't start.
    It appears to boot normally all the way to where the desktop can be seen and the cursor is drawn properly and the cursor can be moved around using the touchpad.  It may or may not login to my wifi network according to the icon in the top bar. I see all the normal icons in the bar at the top - including if I see that the wifi has connected, I also see that the airplay icon appears there.
    However, nothing on the menus can be selected using the touchpad by pressing or tapping or any gestures other than moving the cursor around.
    The touchpad does however tell if there are 2 or 3 or 4 fingers down because if I for example put 4 fingers down and swipe to the left I get the dashboard, and if I swipe up with 4 fingers I also see the correct screen.  And if I put 2 fingers down the cursor does not move which is correct - and if 3 fingers down and move, the cursor moves which is also correct (no windows can be opened though so there are no windows to move around).
    Also, the applications popup bar at the bottom of the screen does not pop up when the cursor is moved to the bottom of the screen.
    Looks like the keyboard is working OK because if I push the power button in the state decribed above, I get a popup window that asks if I want to shut dwon the computer, and presssing the return key chooses the highlighted choice (shut down).
    So... pretty useless computer right now, it will start but can't choose anything or open any apps.
    Thanks for any help.

    OK got it to work... used external trackpad and for some reason it would operate corectly.  THen the internal trackpad also started working suddenly also.  So problem solved, but no idea what caused it to start working.

  • Macbook Air Won't Start Correctly

    WHello.
    I have the previous version of the Macbook Air. When i turn it on, everything seems to be normal. I input my username and password and login.
    But then, the icons on my desktop won,t show up. The dock and the top tab is in place. The computer is working -somewhat slowly- but my icons on the desktop won't show up and my keyboard shortcuts don't work. For example, i had command+d set as show desktop, but this command won't work. Neither does the right click with two finger tap on the trackpad.
    What could be the problem ? Any suggestions ?
    Thanks in advance.

    Restart.
    http://support.apple.com/kb/ts2570
    Start up in Safe Mode.
    http://support.apple.com/kb/PH14204?viewlocale=en_US
    Repair Disk
    Steps 2 through 8
    http://support.apple.com/kb/PH5836
    Reset PRAM.  http://support.apple.com/kb/PH4405
    Reinstall OS X
    http://support.apple.com/kb/PH10763?viewlocale=en_US

  • Macbook Air won't start after Yosemite update

    Hi all,
    I have a late 2013 model macbook air (just out of the 1 year warranty). I updated to Yosemite last night and to complete the install I restarted the macbook when prompted, but it never turned back ok.
    I can now hear the macbook trying to start up but it does nothing. I have tried to reset the SMC and I can see the power adapter change colour from orange to green for a few seconds but this does not appear to fix the issue.
    Any help is appreciated,
    Peter

    If that doesn't work, this link may help you identify the problem
    https://www.ifixit.com/Wiki/MacBook_Air_Troubleshooting#Section_MacBook_Air_won_ t_turn_on
    If you still think its SMC issue you can try manual SMC Reset (At your own risk ). Steps are..
    1. Open the lower case
    2. Disconnect the battery connector and after few secords connect it back and close the lid
    This link may help https://www.ifixit.com/Guide/MacBook+Air+Models+A1237+and+A1304+Battery+Replacem ent/848

Maybe you are looking for