Dock frozen from time to time after Yosemite upgrade???

powerbook upgrade to Yosemite.
Now my computer is slower and my dock freezes from time to time.
Any idea how to fix the problem?
Thanks

Activity Monitor - Mavericks  also Yosemite
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns  see post by Kappy
Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read.
Etrecheck – System Information

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    Problem description:
    very long shutdown time after yosemite install
    EtreCheck version: 2.1.8 (121)
    Report generated 19 Feb 2015 01:19:39 CET
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,2
        1 2 GHz Intel Core i7 CPU: 4-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 868
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 512 MB
        AMD Radeon HD 6490M - VRAM: 256 MB
            Color LCD 1440 x 900
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: one day 7:40:33
    Disk Information: ℹ️
        Hitachi HTS545050B9A302 disk0 : (500,11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (90.86 GB free)
                Core Storage: disk0s2 499.25 GB Online
        MATSHITADVD-R   UJ-898
    USB Information: ℹ️
        Apple Computer, Inc. IR Receiver
        Apple Inc. FaceTime HD Camera (Built-in)
        LaCie LaCie Device 500,11 GB
            EFI (disk2s1) <not mounted> : 210 MB
            MINI DAVID HDD (disk2s2) /Volumes/MINI DAVID HDD : 499.76 GB (62.48 GB free)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
        /etc/sysctl.conf - Exists
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Karabiner.app
        [not loaded]    org.pqrs.driver.Karabiner (10.2.0 - SDK 10.9) [Click for support]
            /Library/Parallels/Parallels Service.app
        [not loaded]    com.parallels.kext.prl_hid_hook (7.0 15106.786747) [Click for support]
        [not loaded]    com.parallels.kext.prl_hypervisor (7.0 15106.786747) [Click for support]
        [not loaded]    com.parallels.kext.prl_netbridge (7.0 15106.786747) [Click for support]
        [not loaded]    com.parallels.kext.prl_usb_connect (7.0 15106.786747) [Click for support]
        [not loaded]    com.parallels.kext.prl_vnic (7.0 15106.786747) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.Avid.driver.AvidDX (4.7.1) [Click for support]
        [loaded]    com.Cycling74.driver.Soundflower (1.5.1) [Click for support]
        [not loaded]    com.SafeNet.driver.Sentinel (7.3.0) [Click for support]
        [not loaded]    com.avid.driver.Avid_SCSI (1.2.0) [Click for support]
        [not loaded]    com.avid.driver.Avid_SCSI_RBC (1.2.0) [Click for support]
        [loaded]    com.cisco.kext.acsock (1.1.0 - SDK 10.2) [Click for support]
        [not loaded]    com.digidesign.fwfamily.driver (8.0.4f1) [Click for support]
        [not loaded]    com.digidesign.mbox2.boot.driver (8.0.4f1) [Click for support]
        [not loaded]    com.digidesign.mbox2.driver (8.0.4f1) [Click for support]
        [not loaded]    com.freecom.driver.BoulderScsi (1.0.0d1) [Click for support]
        [not loaded]    com.metakine.handsoff.driver (2.0.8 - SDK 10.6) [Click for support]
        [not loaded]    com.nvidia.CUDA (1.1.0) [Click for support]
        [not loaded]    com.paceap.kext.PACESupport (5.7.2b8) [Click for support]
        [not loaded]    com.paceap.kext.PACESupport2 (5.7.2b8) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.master (5.7.2b8) [Click for support]
        [loaded]    com.rogueamoeba.HermesAudio (3.0.1) [Click for support]
        [not loaded]    com.sony.filesystems.pdudf (4.03.0d006 - SDK 10.6) [Click for support]
        [not loaded]    com.sony.filesystems.pdudfr (4.03.0d006 - SDK 10.6) [Click for support]
        [not loaded]    com.sony.scsi.PDW-U1 (4.03.0d006 - SDK 10.6) [Click for support]
        [not loaded]    com.wacom.kext.pentablet (5.3.5 - SDK 10.9) [Click for support]
            /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
        [not loaded]    com.paceap.kext.pacesupport.leopard (5.7.2b8) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.panther (5.7.2b8) [Click for support]
        [loaded]    com.paceap.kext.pacesupport.snowleopard (5.7.2b8) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.tiger (5.7.2b8) [Click for support]
    Startup Items: ℹ️
        ciscod: Path: /System/Library/StartupItems/ciscod
        CUDA: Path: /System/Library/StartupItems/CUDA
        Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
        DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
        PACESupport: Path: /Library/StartupItems/PACESupport
        ProTecVb: Path: /Library/StartupItems/ProTecVb
        Startup items are obsolete in OS X Yosemite
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        [unknown]    c om.apple.coreservices.appleevents.plist [Click for support]
        [unknown]    c om.apple.diskarbitrationd.plist [Click for support]
        [unknown]    c om.apple.mDNSResponder.plist [Click for support]
        [unknown]    co m.apple.securityd.plist [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
        [loaded]    com.cisco.anyconnect.gui.plist [Click for support]
        [running]    com.epson.epw.agent.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.metakine.handsoff.agent.plist [Click for support]
        [loaded]    com.nvidia.CUDASoftwareUpdate.plist [Click for support]
        [failed]    com.parallels.desktop.launch.plist [Click for support]
        [loaded]    com.parallels.DesktopControlAgent.plist [Click for support]
        [running]    com.parallels.vm.prl_pcproxy.plist [Click for support]
        [running]    com.wacom.pentablet.plist [Click for support]
        [running]    net.culater.SIMBL.Agent.plist [Click for support]
        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [failed]    com.autodesk.backburner_manager.plist [Click for support]
        [running]    com.autodesk.backburner_server.plist [Click for support]
        [failed]    com.autodesk.backburner_start.plist [Click for support]
        [running]    com.cisco.anyconnect.vpnagentd.plist [Click for support]
        [running]    com.digidesign.fwfamily.helper.plist [Click for support]
        [running]    com.edb.launchd.postgresql-8.4.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [running]    com.metakine.handsoff.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.parallels.desktop.launchdaemon.plist [Click for support]
        [loaded]    com.rogueamoeba.hermes.plist [Click for support]
        [loaded]    com.rogueamoeba.instanton-agent.plist [Click for support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
        [loaded]    PACESupport.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    User Login Items: ℹ️
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Google Earth Web Plug-in: Version: 7.0 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 2.3.8.1 [Click for support]
        WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User internet Plug-ins: ℹ️
        Picasa: Version: 1.0 - SDK 10.4 [Click for support]
    Audio Plug-ins: ℹ️
        DVCPROHDAudio: Version: 1.3.2
    3rd Party Preference Panes: ℹ️
        CUDA Preferences  [Click for support]
        DigidesignMbox2  [Click for support]
        Digidesign Mbox 2 Pro  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        MacFUSE  [Click for support]
        Perian  [Click for support]
        PenTablet  [Click for support]
        XDCAM Drive Monitor  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 498.88 GB Disk used: 408.02 GB
        Destinations:
            Time Capsule [Local]
            Total size: 799.52 GB
            Total number of backups: 18
            Oldest backup: 2014-11-12 02:44:18 +0000
            Last backup: 2015-02-17 14:14:45 +0000
            Size of backup disk: Too small
                Backup size 799.52 GB < (Disk used 408.02 GB X 3)
    Top Processes by CPU: ℹ️
            20%    mds
             5%    WindowServer
             2%    Google Chrome
             1%    launchd
             1%    prl_disp_service
    Top Processes by Memory: ℹ️
        515 MB    Final Cut Pro
        378 MB    softwareupdated
        309 MB    Google Chrome
        215 MB    Google Chrome Helper
        206 MB    mds_stores
    Virtual Memory Information: ℹ️
        220 MB    Free RAM
        3.56 GB    Active RAM
        3.34 GB    Inactive RAM
        1.45 GB    Wired RAM
        7.56 GB    Page-ins
        4 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 18, 2015, 04:35:18 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-02-18-163518_[redacted].crash
        Feb 18, 2015, 04:29:01 PM    /Library/Logs/DiagnosticReports/backburnerManager_2015-02-18-162901_[redacted]. crash
        Feb 18, 2015, 04:11:30 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-02-18-161130_[redacted].crash
        Feb 18, 2015, 04:04:44 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-02-18-160444_[redacted].crash
        Feb 18, 2015, 01:49:37 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-02-18-134937_[redacted].crash
        Feb 17, 2015, 05:36:32 PM    Self test - passed

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
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    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Shut down from safe mode. Same problem?
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    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        Mac mini (Late 2012) (Technical Specifications)
        Mac mini - model: Macmini6,1
        1 2.5 GHz Intel Core i5 CPU: 2-core
        12 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                8 GB DDR3 1067 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
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        Intel HD Graphics 4000
            SMS19A450 1440 x 900 @ 60 Hz
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: one day 23:7:9
    Disk Information: ℹ️
        APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (240.73 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
        VIA Labs, Inc. USB3.0 Hub
            Western Digital My Book 1230 4 TB
            EFI (disk4s1) <not mounted> : 315 MB
            Time Machine (disk4s2) /Volumes/Time Machine : 4.00 TB (2.80 TB free)
            VIA Labs, Inc. USB3.0 Hub
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        Western Digital My Passport 0741 2 TB
            EFI (disk2s1) <not mounted> : 210 MB
            2 T - Passport Drive - User Data (disk2s2) /Volumes/2 T - Passport Drive - User Data : 2.00 TB (1.47 TB free)
        VIA Labs, Inc. USB2.0 Hub
            VIA Labs, Inc. USB2.0 Hub
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                    Apple, Inc. Keyboard Hub
                        Logitech Optical USB Mouse
                        Apple Inc. Apple Keyboard
            MediaTek Inc MT1887 507.9 MB
            disk5s1 (disk5s1) <not mounted> : 32 KB
            JayHoferEDIT2014 (disk5s2) /Volumes/JayHoferEDIT2014 : 502 MB (0 B free)
        Apple, Inc. IR Receiver
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
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        Seagate FreeAgent FW 800mbit - 800mbit max
            EFI (disk3s1) <not mounted> : 210 MB
            2 T - Fire Drive (disk3s2) /Volumes/2 T - Fire Drive : 2.00 TB (1.61 TB free)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Anywhere
    Kernel Extensions: ℹ️
            /Applications/Magican.app
        [not loaded]    com.magican.iokit.filemon (1 - SDK 10.7) [Click for support]
        [not loaded]    com.magican.iokit.netmon (1 - SDK 10.7) [Click for support]
            /Library/Application Support/MacKeeper/AntiVirus.app
        [not loaded]    net.kromtech.kext.AVKauth (2.3.7 - SDK 10.9) [Click for support]
        [loaded]    net.kromtech.kext.Firewall (2.3.7 - SDK 10.9) [Click for support]
            /Library/Extensions
        [loaded]    com.karios.driver.DuetDisplay (1 - SDK 10.10) [Click for support]
            /System/Library/Extensions
        [loaded]    com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        [killed]    com.apple.xpc.loginitemregisterd.plist
        5 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.emond.aslmanager.plist
        [killed]    com.apple.wdhelper.plist
        [killed]    com.apple.xpc.smd.plist
        4 processes killed due to memory pressure
    Launch Agents: ℹ️
        [running]    com.brother.LOGINserver.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [running]    com.backblaze.bzserv.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [running]    com.magican.castle.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [running]    com.zeobit.MacKeeper.AntiVirus.plist [Click for support]
        [running]    net.kromtech.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [running]    com.amazon.music.plist [Click for support]
        [running]    com.backblaze.bzbmenu.plist [Click for support]
        [running]    net.kromtech.MacKeeper.Helper.plist [Click for support]
    User Login Items: ℹ️
        duet    Application  (/Applications/Duet.app)
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Google Drive    Application  (/Applications/Google Drive.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        Google Chrome    Application  (/Applications/Google Chrome.app)
        Box Sync    UNKNOWN  (missing value)
        Knock    Application  (/Applications/Knock.app)
        MagicanMonitor    Application  (/Applications/Magican.app/Contents/Frameworks/MagicanMonitor.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 25 Check version
    User internet Plug-ins: ℹ️
        Dashlane: Version: Dashlane 1.0.0 - SDK 10.10 [Click for support]
    3rd Party Preference Panes: ℹ️
        Backblaze Backup  [Click for support]
        Flash Player  [Click for support]
        Growl  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 499.25 GB Disk used: 258.52 GB
            2 T - Passport Drive - User Data: Disk size: 2.00 TB Disk used: 532.92 GB
        Destinations:
            My Book [Local]
            Total size: 4.00 TB
            Total number of backups: 69
            Oldest backup: 2014-05-28 08:55:42 +0000
            Last backup: 2015-02-09 03:04:24 +0000
            Size of backup disk: Adequate
                Backup size 4.00 TB > (Disk used 791.44 GB X 3)
    Top Processes by CPU: ℹ️
             5%    WindowServer
             4%    MailTab Pro for Gmail
             3%    Google Chrome
             2%    MagicanMonitor
             1%    bztransmit
    Top Processes by Memory: ℹ️
        490 MB    MailTab Pro for Gmail
        412 MB    softwareupdated
        283 MB    AntiVirus
        271 MB    Google Chrome Helper EH
        232 MB    Google Chrome
    Virtual Memory Information: ℹ️
        2.53 GB    Free RAM
        6.05 GB    Active RAM
        1.39 GB    Inactive RAM
        1.70 GB    Wired RAM
        91.14 GB    Page-ins
        154 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 8, 2015, 08:27:16 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-02-08-082716_[reda cted].crash
        Feb 6, 2015, 08:20:10 PM    Self test - passed
        Feb 6, 2015, 07:49:11 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/DashlaneAgent_2015-02-06-19491 1_[redacted].crash

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
    You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1217 ' 0.5 0.25 10 1000 15 5120 1000 25000 1 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1000 80 40 500 300 85 25 20480 262144 20 2000 524288 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays CFBundleIdentifier 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' 'com\\.apple\\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n'"${k[22]}"'%s\n' {Privacy,Mode}': %s\n' '\n   ...and %s more line(s)\n' 'RSSI: %s\nNoise: %s\nTx rate: %s\n' '\nContents of %s\n   '"${k[22]}"'mod date: %s\n   '"${k[22]}"'checksum: %s\n%s\n' '%d MB: %s\n' );b=(com.adobe.{AAM.Updater-1.0{,},AdobeCreativeCloud,CS{4,5}ServiceManager,fpsaud,SwitchBoard{,}} ${k[21]}{aelwriter,{AirPortBaseSt,SafariNotific}ationAgent,FolderActions.enabled,installer.osmessagetracing,mrt.uiagent,ReportCrash.Self,{rp,usb}muxd} com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.daemon{,} com.microsoft.office.licensing.helper com.oracle.java.{Helper-Tool,JavaUpdateHelper{,}} com.teamviewer.{Helper,teamviewer{,_desktop,_service}} org.macosforge.xquartz.{privileged_{,},}startx );c=(879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' BEGIN { FS=":";if(system("sw_vers -productVersion|grep -q ^10\.1")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' { sub(/ :/,"");print|"tail -n'${p[10]}'";} ' ' NR==2&&$4<='${p[7]}' { print $4;} ' ' ($1~"wir"&&$2>'${p[22]}')||($1~"uts"&&$2>'${p[19]}') { print $1" "int($2);} ' '|grep DYLD' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q":"$0":"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/ /{print};END{if(NR<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { if(NR<'{${p[14]},${p[21]}}') printf("^/[Sp]|'${k[21]}'");} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print;} END { split("'"${b[*]}"'",b);split("'"${c[*]}"'",c);for(i in b) print b[i]".plist\t"c[i];} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt))$/p;' ' $2=="=" { gsub(/[()"]/,"",$3);print $3;} ' ' /^\// { sub("/dev/","",$1);printf("%s: %s\n",$1,$9);} ' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) o["CPU"]="CPU: user "$2"%, system "$4"%";next;} $2~/^disk/&&$4>M2 { o[$2]=$2": "$3" ops/s, "$4" blocks/s";next;} $2~/^(en[0-9]|bridg)/ { if(o[$2]) { e=$3+$4+$5+$6;if(e) o[$2]=o[$2]"; errors "e"/s";next;};if($4>M3||$6>M4) o[$2]=$2": in "int($4/1024)", out "int($6/1024)" (KiB/s)";} END { for(i in o) print o[i];} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&& $3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' $1=="op" {m=$3};$1~"lN" {N=$2};$1~"lR" {S=$2};$1~"Tx" {T=$2};$1~/^st/ {s=$2};$1~"li"&&$3!~"wpa2" {printf("'"${f[5]}"'",toupper($3))};END { if(S*N*T&&(S-N<'${p[5]}'||T<'${p[20]}')) printf("'"${f[8]}"'",S,N,T);if(s~/^r/&&m!~/^st/) printf("'"${f[6]}"'",m);} ' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1;} ' ' BEGIN { split("'"${p[1]}"'",m);FS=":";} $2<=m[$1]{next} $1<9 { o[$1]=o[$1]"\n   "$3" (UID "$4"): "$2;} $1==9&&$5!~"^/dev" { o[$1]=o[$1]"\n   "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==10&&$5 { p="ps -c -ocomm -p"$5"|sed 1d";p|getline n;close(p);if(n) $5=n;o[$1]=o[$1]"\n   "$5" => "$3" UID ("$4"): "$2;} $1~/1[12]/ { o[$1]=o[$1]"\n   "$3" (UID "$4", error "$5"): "$2;} END { u1="Mb/s";u2="per sec";u3="ms/s";u4="KiB/s";u5="%";u6="total";u7="MB";u8="ports";u[1]=u1;u[2]=u1;u[3]=u3;u[4]=u4;u[5]=u5;u[6]=u6;u[7]=u7;u[8]=u8;u[9]=u2;u[10]=u2;u[11]=u2;u[12]=u2;l[1]="Net in";l[2]="Net out";l[3]="I/O wait time";l[4]="I/O requests";l[5]="CPU usage";l[6]="Open files";l[7]="Memory";l[8]="Mach ports";l[9]="File opens";l[10]="Forks";l[11]="Failed forks";l[12]="System errors";for(i in o) print "\n"l[i]" ("u[i]")\n"o[i];} ' ' END{if($3~/[0-9]/)print$3} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[18]}"' "F|getline g) { l++;if(l<=L) f=f"\n   "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n   '"${k[22]}"'"T;printf("'"${f[9]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[18]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[19]}"'\\ :'"${k[16]}"' \""$0"\"/*/'${k[20]}'";p|getline b;close(p);if(b~/ /||b=="") b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[20]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/:/;s/(\n)c/\1:/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2 \1/p' ' /es: ./{ s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/:(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8}':/;s/ *: */:/g;p;' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS=":"} { printf("'"${f[10]}"'",$1/1048576,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[17]}}'/ { getline d;if(d~"t") D=D"\n"$1;} END { print D;} ' ' NR>1&&$3!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $3":"$2;} ' '|tail -n'${p[6]} ' $1>1 { $NF=$NF" x"$1;} /\*/ { if(!f) f="\n\t* Code injection";} { $1="";} 1;END { print f;} ' ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;1s/:/ tree/;/^ +[MPSV].+:../d;s/:$//;p;' 's/,.+"//p' '|grep -q e:/' '/[^ .]/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[18]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin /' env pluginkit scutil 'dtrace -q -x aggsortrev -n' profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e netstat mdls route egrep 'dscl . -read' );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[20]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|calling|(complet|enabl)ed|ry HD' -k Message CReq 'bad |corru|dead|fail|GPU |hfs: Ru|inval|v_c|NVDA\(|pagin|error|TCON|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0 < 0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno != 0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1:%@d:%s:%d\n\",@a);printa(\"2:%@d:%s:%d\n\",@b);printa(\"9:%@d:%s:%d:%s:%d\n\",@c);printa(\"10:%@d:%s:%d:%d\n\",@d);printa(\"11:%@d:%s:%d:%d\n\",@e);printa(\"12:%@d:%s:%d:%d\n\",@f);printa(\"3:%@d:%s:%d\n\",@g);printa(\"4:%@d:%s:%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{aut*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/{Lau,Sec}*/*t .launchd.conf" list '-F "" -k Sender hidd -k Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' -I --dns -get{dnsservers,info} -P -m\ / '' -n1 '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err','USBF:'}'"' -name\ kMDItem${k[16]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[16]} :CFBundleDisplayName $EUID {,'/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s $TMPDIR../C -type f -size +'${p[11]}'M -exec stat -f'%z:%N' {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' "-o ',\"name\":\"[^\"]+' L*/A*/Fi*/P*/*/a*.json" users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$Sender \$(RefProc): \$Message" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "sandbox ex" ' );N1=${#c2[@]};for j in {0..15};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console}\ log Activity SMC Login\ hook 'I/O per process' 'High file counts' UID Daemons Agents XPC\ cache Startup\ items {Admin,Root}\ access Bundles {,Inserted\ }dylibs Stylesheet Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ {caches/logs,overrides} Shutdown\ codes Heat Diagnostic\ reports Bad\ plists Free\ space VM );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D${i}0'(){ A'$i' $@;C0;};';for j in 2 3;do eval D$i$j'(){ local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D10 0 N1+1 2;D10 0 $N1 1;B1;C2 27;B1&&! B2&&C2 28;D12 22 15 63;D10 0 N1+2 3;D10 0 N1+15 17;D13 3 0 N1+3 4;D13 4 0 N1+4 5;D13 N3+4 0 N1+9 59;for i in 0 1 2;do D13 N3+i 0 N1+5+i 6;done;D13 N3+3 0 N1+8 71;D13 62 1 10 7;D13 10 1 11 8;B2&&D13 18 19 53 67;D12 11 2 12 9;D12 12 3 13 10;D12 13 42 70 101 25;D12 65 6 36 13;D12 45 20 52 66;D13 66 7 37 14;D13 17 8 15 38;D10 9 16 16 77 45;C4;B2&&D10 35 49 61 75 76 78 45;B2&&{ D10 28 17 45;C4;};D10 12 40 54 16 79 45;D10 12 39 54 16 80 45;D13 31 25 37 15;B2&&D13 19 21 0;B2&&D13 40 10 42;B2&&D12 2 29 35 46;D12 44 34 43 53;D12 25 22 20 32;D12 33 0 N1+14 51;D12 34 21 28 35;D13 35 27 29 36;A1 40 59 81;B3 18;A1 33 60 82;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D13 50 38 5 68;B4 19 0;D23 37 33 34 42;B2&&D13 46 35 45 55;D13 38 32 31 43;B2&&D13 59 4 65 76 91;D13 63 4 19 44 75 95 96;B1&&{ D13 53 5 55 75 69&&D13 51 6 58 31;D13 56 5 56 97 75 98&&D10 0 N1+7 99;D12 55 5 27 84;D13 61 5 54 75 70;D13 14 5 14 12;D13 15 5 72 12;C4;};D13 16 5 73 12;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 20;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 6 6 73 102;B2&&{ A1 18 26 94;B7 6;B4 0 0 11;C3 23;};A1 18 26 94;B7 6;B4 0 0 11;C3 24;D13 60 14 66 92;D13 58 14 67 93;D13 26 4 21 24;D13 42 14 1 62;D13 43 37 2 90 48;D13 41 10 42;D12 48 36 47 25;A1 4 3 60&&{ B3 5;A2 14 61;B4 0 6 21;B4 5 0;A2 14 62;B4 0 0 21;B6 0 6 4;C3 5;};D13 9 41 69 100;D12 32 21 68 35;D12 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D13 54 5 7 75 76 69;D13 52 5 8 75 76 69;D13 57 4 64 76 91;D12 0 4 4 84;D12 1 4 51 84;D13 21 22 9 37;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D20 31 47;D13 64 4 71 41;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B3 15;B6 14 15 4;C3 29;B4 4 13 27 89 65;A1 24 23;B7 13;C3 30;B4 4 0 87;A2 14 61 89 20;B4 0 16;A1 26 50 64;B7 16;C3 6;D13 7 11 6;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
    [Process started]
            Part 1 of 8 done at … sec
            Part 8 of 8 done at … sec
            The results are on the Clipboard.
            Please close this window.
    [Process completed]
    The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
    Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it. Then go to the next step.
    12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I may not agree with them.
    Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Mac Mini (Mid-2011 Core i7) Slow after Yosemite Upgrade

    I've searched the other "slow after Yosemite upgrade" threads but those seem to relate to Core Duo 2 machines with less RAM.  I have a Core i7 MM w/ 8GB of RAM, after the Yosemite upgrade it constantly lags, I can barely type on it these days because the text lags so badly.  It's unusable to say the least.  Is there anything I can do to speed it up?  There must be a reason why the performance is so bad.
    Problem description:
    Slow after Yosemite upgrade.
    EtreCheck version: 2.1.8 (121)
    Report generated 1 March 2015 8:48:15 pm AEDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        Mac mini (Mid 2011) (Technical Specifications)
        Mac mini - model: Macmini5,2
        1 2.7 GHz Intel Core i7 CPU: 2-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                8 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                8 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6630M - VRAM: 256 MB
            Thunderbolt Display 2560 x 1440
            DX80 spdisplays_1080p
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 12:20:13
    Disk Information: ℹ️
        Hitachi HTS727575A9E362 disk0 : (750.16 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 748.96 GB (551.28 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 749.30 GB Online
    USB Information: ℹ️
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Apple Inc. iPad
        Apple Inc. Apple Thunderbolt Display
        Apple Inc. FaceTime HD Camera (Display)
        Apple Inc. Display Audio
    Firewire Information: ℹ️
        BUFFALO INC. HDD 800mbit - 800mbit max
            EFI (disk2s1) <not mounted> : 210 MB
            ext2tb (disk2s2) /Volumes/ext2tb : 2.00 TB (686.75 GB free)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
            Apple Inc. Thunderbolt Display
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [loaded]    com.Cycling74.driver.Soundflower (1.5.1) [Click for support]
        [not loaded]    com.aliph.driver.jstub (1.1.2 - SDK 10.7) [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
        [running]    net.culater.SIMBL.Agent.plist [Click for support]
        [loaded]    org.gpgtools.gpgmail.enable-bundles.plist [Click for support]
        [loaded]    org.gpgtools.gpgmail.patch-uuid-user.plist [Click for support]
        [loaded]    org.gpgtools.Libmacgpg.xpc.plist [Click for support]
        [loaded]    org.gpgtools.macgpg2.fix.plist [Click for support]
        [running]    org.gpgtools.macgpg2.gpg-agent.plist [Click for support]
        [loaded]    org.gpgtools.macgpg2.updater.plist [Click for support]
    Launch Daemons: ℹ️
        [running]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [running]    com.fitbit.galileod.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
        [loaded]    org.gpgtools.gpgmail.patch-uuid.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
        [running]    com.google.Chrome.framework.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        Google Drive    Application  (/Applications/Google Drive.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        SpiderOak    Application  (/Applications/SpiderOak.app)
        AirServer    Application Hidden (/Applications/AirServer.app)
        Plex Media Server    Application  (/Applications/Plex Media Server.app)
        Box Sync    Application  (/Applications/Box Sync.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.235 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 7 Update 21 Check version
    User internet Plug-ins: ℹ️
        WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
    Safari Extensions: ℹ️
        1Password
        AdBlock
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        GPGPreferences  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 748.96 GB Disk used: 197.68 GB
        Destinations:
            ext2tb [Local]
            Total size: 2.00 TB
            Total number of backups: 38
            Oldest backup: 2012-10-07 09:09:10 +0000
            Last backup: 2015-03-01 09:07:46 +0000
            Size of backup disk: Adequate
                Backup size 2.00 TB > (Disk used 197.68 GB X 3)
    Top Processes by CPU: ℹ️
            40%    WindowServer
            12%    firefox
             2%    Activity Monitor
             1%    Box Sync Monitor
             1%    sysmond
    Top Processes by Memory: ℹ️
        533 MB    mds_stores
        498 MB    firefox
        429 MB    softwareupdated
        172 MB    InterCheck
        155 MB    SpiderOak
    Virtual Memory Information: ℹ️
        8.58 GB    Free RAM
        4.31 GB    Active RAM
        2.49 GB    Inactive RAM
        1.79 GB    Wired RAM
        10.08 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 1, 2015, 08:38:46 PM    /Library/Logs/DiagnosticReports/SpiderOak_2015-03-01-203846_[redacted].cpu_reso urce.diag [Click for details]
        Mar 1, 2015, 08:30:37 PM    /Library/Logs/DiagnosticReports/WindowServer_2015-03-01-203037_[redacted].cpu_r esource.diag [Click for details]
        Mar 1, 2015, 04:42:31 PM    /Library/Logs/DiagnosticReports/firefox_2015-03-01-164231_[redacted].cpu_resour ce.diag [Click for details]
        Mar 1, 2015, 08:26:20 AM    Self test - passed

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • I install latest update from my ipad 2, after the upgrade tablet running slowly. Probably the system requirements too high for my device. I think that users with older models should be able to install IOS 6.x.x on their devices or consider buying devices

    I install latest update from my ipad 2, after the upgrade tablet running slowly. Probably the system requirements too high for my device. I think that users with older models should be able to install IOS 6.x.x on their devices or consider buying devices from other manufacturers ...
    People are dissatisfied with the new update a lot, including some of my friends and acquaintances. Is it reasonable to wait until Apple implements the possibility to return to Ios Ios 6 to 7? And how soon it can be done?
    Sorry for my english, i am from Russia.

    I have a similar issue. I recently purchased an iPad Mini, and I started off by backing it up from the apps I had on my iPhone. Now, I have a number of apps that never downloaded and that I don't want on the iPad. Some of these are apps that I don't need, while others are the iPhone versions of apps. There are something like 23 apps that I have no use for, but iTunes tries to install every time I connect. I've also tried clicking the 'Will Install' buttons. There's no way to delete these apps from the iPad without first installing them, as far as I can see, and there's no way to NOT install them, in iTunes.
    It''s not just annoying, it's causing problems with installation of larger files and movies. Now, every time I sync to the computer, I get a warning that I'm over capacity by 580 MB, and larger apps will not install! Clicking Revert and a bunch of other things doesn't work, either. And I can't just delete some of the apps, because I or my wife use them on our phones!

  • Is it still possible to upgrade from CS4 to CS6 after the upgrade offer ended in 2012?

    Is it still possible to upgrade from CS4 to CS6 after the upgrade offer ended in 2012?  I have not found the option to do so.

    My family owns and operates a non-franchise entertainment facility (miniature golf, laser tag, arcade, pizza, parties...).  I have a design background, so among the many things I do here I'm also able to create marketing materials and an online presence in-house which would be too expensive for us to outsource.  Over a five year period, that's given us a software cost of right at $1 per day since our CS3 license ran around $1800.  Our customers are the public, and the package we try to push for walk-in traffic costs $50 for four people.  In exchange, they get unlimited mini golf, a game of laser tag, and a large pizza.  Not a bad deal.  If we were to earn $1800 from that group of four every five years, assuming they spent $50 each visit, that'd bring them here close to two times every three months.  For our type of business in a city of 118,000 tight-fisted Germans, that's about right.
    What, are you trying make me feel GUILTY about being upset that Adobe's new strategy negatively affects my livelihood?
    As far as Adobe's policy change announcement goes, I have no idea how it was announced.  I DO know I was not sent an email notification, though they have my email address and record that I'm a CS3 owner.  Presumably it was announced somewhere on Adobe's website, and further disseminated through various digital and print trade publications.  I respect Adobe's right to not reverse its decision.  If our business decided to put a sign on the front doors (since we don't have contact info for all of our past customers) saying we'd closed that night at 5 PM instead of 11 PM as usual, we aren't obligated to let in latecomers.  But I'd also recognize their right to be mad at us for wasting their travel time.  What I WOULDN'T do is tell them it's THEIR fault for not being proactive and calling ahead to confirm the expectation that our hours are still the same as they've been for the last decade.  NOR would I be surprised if we didn't get their $50 that month.  These Germans tend to hold grudges.

  • Battery drain after yosemite upgrade

    Can somebody solve my issue of battery drain after installing yosemite on my mac book air? battery used to last twice longer on the older OS

    have done a entre check as below
    Problem description:
    Battery drain after Yosemite upgrade on mac book air 11”
    EtreCheck version: 2.0.11 (98)
    Report generated 24 November 2014 5:36:32 pm IST
    Hardware Information: ℹ️
      MacBook Air (11-inch, Mid 2013) (Verified)
      MacBook Air - model: MacBookAir6,1
      1 1.3 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Not upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en0: 802.11 a/b/g/n/ac
    Video Information: ℹ️
      Intel HD Graphics 5000 -
      Color LCD 1366 x 768
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 0:56:56
    Disk Information: ℹ️
      APPLE SSD TS0128F disk0 : (121.33 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 120.47 GB (78.59 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Startup Items: ℹ️
      HWNetMgr: Path: /Library/StartupItems/HWNetMgr
      HWPortDetect: Path: /Library/StartupItems/HWPortDetect
      MobileBrServ: Path: /Library/StartupItems/MobileBrServ
      StartOuc: Path: /Library/StartupItems/StartOuc
      Startup items are obsolete and will not work in future versions of OS X
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
    User Login Items: ℹ️
      None
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Default Browser: Version: 600 - SDK 10.10
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          4% WindowServer
          1% fontd
          0% sysmond
          0% AppleSpell
          0% notifyd
    Top Processes by Memory: ℹ️
      168 MB com.apple.WebKit.WebContent
      168 MB Mail
      137 MB softwareupdated
      73 MB Safari
      64 MB mds_stores
    Virtual Memory Information: ℹ️
      440 MB Free RAM
      1.78 GB Active RAM
      1.47 GB Inactive RAM
      608 MB Wired RAM
      1.07 GB Page-ins
      213 KB Page-outs

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