Dock + Remote apple in the ipod 3g reset while viewing videos

Hello.
I have the following problem is my ipod nano 3g 1.1.3 connected to the dock of apple and driving with the remote apple.
The problem is that the iPod is reset when you press forward or play / pause while playing videos, I have tested with the podcast "Apple Special Event, October 2008", the reset is random.
Any idea? in support of apple I have sent this url, but I have not managed to solve the problem http://support.apple.com/kb/TS1517?viewlocale=es_E
the iPod is connected to the apple tv composite video
Os the functional dock + apple + remote video components with the iPod nano 3g, when playing videos? are you reset the ipod?
Thank you very much.

This rather depends on whether it broke because it was faulty - in which case it would be covered - or it broke because it was damaged - in which case it most likely wouldn't be.
In any event the best thing would be to deal with Apple directly. Please see this page:
http://www.apple.com/support/ipod/service/faq/#repair2
and please particularly note the caveats in section 3 about not retaining the data and the possibilty of a replacement having a later OS.
Also please note http://www.apple.com/support/ipod/service/faq/#warranty5

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