Docking station not controlling iPod Nano 6th gen.

I have an iPod Nano 6th generation. When this is connected to my Teac iTB400 docking tower, not all of the remote functions will work.
Pause / Play and Stop are OK but the Up / Down / Left / Right buttons don't function.
What is the cure for this problem?
Regards
_Keith_

Hey, thanks for the reply.
Just about tearing the hair out as nothing seems to work. Followed the apple suggested steps, uninstalled itunes - pc recognises nano as a drive, reformatted drive using defaults, reinstalled itunes plugged in nano - it fires up itunes and looks like it is syncing but does not appear in the toolbar.
Then I used msconfig to restart with all but apple software - this time plugged in nano on different usb port, itunes recognised nano for as long as it took to name the ipod in the first screen then it froze.
Brand new nano - feel like taking a hammer to it - or the pc.
Gonna try another pc today, will keep posting.
Anybody else had any luck?
Cheers.

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