Document Autosave and Recovery - Documentation

We have done lot of search on Internet and Documentation and unable to find "Document Autosave and Recovery" - Documentation
We are looking for detailed workflow of this feature.
TIA
Any more information other then xi3-1_whats_new_en-1.pdf will be helpful
Document autosave and recovery
Web Intelligence now protects your work by automatically saving documents
before a server timeout, and at defined intervals while the document is open.

What exactly do you need to know ?
I would like to give User detailed workflow of Document Autosave and Recovery, Few things which i noted is that...
1. Once users session timeout users are prompted with alert for "Restore" is clicked it automatically logs back in without prompted for the password so there is another functionality and probably some security issues also.
2. How to enable and disable Autosave feature, right ...
3. How does it work with JAVA/HTML/Interactive viewer.
4. We have seen that in some scenario it saves report in another it does not saves report.
When you login into Infoview first time and edit webi report, you will be prompted with Auto Save dialog, explaining how it works.
Basicaly, webi report you're editing will be saved in your Favorites ~WebIntelligence folder, where it can be recovered.
Even though you are not timed out if users open two browser with same id "In ~WebIntelligence folder"' user see report. So can we assume that it still saves report even though users does not timeout.
So overall We need some detailed documentation from BO, Else i am tempted to create one with all my testing

Similar Messages

After rescue and recovery, I can not find the documents

After rescue and recovery, I can not find the documents created after the restore point date.
Moderator note: subject line adjusted for clarity.

Hi,
not sure, what exactly the description should tell me, but I guess, that your scenario is like this:
- you captured some RnR backup
- made some changes to the system
- restored the backup
and now the changes, that you have mde afte the backup was captured are gone.
If this is your case, then this is a correct situation.
The backup will restore the whole system back to the stage, as you selected, while it will remove/modify the packages, that have been changed/created after the time, when the backup was captured.
In the stage, where you have restored the system, you had the chance to save some files, but as it looks, this did not happened.
Please correct me if I understod it wrongly.
Cheers

Where is Rescue and Recovery 4.50 for Windows 7 and why was it removed from the support site?

When Rescue and Recovery 4.51 was released a few weeks ago, all references to the previous version were replaced. Unfortunately, the new release is not supported on the R series machines nor on the earlier T series machines, so for those machines, the only version of Rescue and Recovery for Windows 7 that is available is version 4.30.0027 which was released in September 2009.
This makes no sense.
Please re-instate the documentation and download links for Rescue and Recovery 4.50 for all machines which were supported on that release but are not on version 4.51.
ThinkPad R61 8932-CTO T8300 2.40 Ghz 3GB RAM Win XP
ThinkPad R500 2714-CTO P8600 2.40 Ghz 3GB RAM Win XP; Two ThinkPad R500's 2714-CTO T9600 2.80 Ghz 4GB RAM Win 7
ThinkPad T500 2241-DB9 T9600 2.80 Ghz 4GB RAM Win 7
ThinkCenter A63 5237-CTO 3GB Ram Win XP; A21m and a pair of 380XD's

Thank you for your response.
The R61 and the R500 that I own, that are currently running Windows XP are staying there until Microsoft stops supporting Windows XP, at which point I will decide what to do with them, so trying 4.51 on them is not currently an option.
As an IT professional, I tend to be the support guy for all the Lenovo computers in my family. My son also has an R500, which was purchased used, and it came with Windows 7. When I set it up for him, I installed Rescue and Recovery 4.5 over 4.3 before taking the original full system image backups. He would loose the capability to use those backups if I were to try to downgrade that machine to Rescue and recovery 4.3. My own R500 came with Rescue and Recovery 4.30.0025, (for which there is no documentation nor download links available, to my knowledge), and I have never upgraded it, because I am concerned that all my backups would become unreadable if I did. I don’t think it is worth the effort to make all the external bootable backups that upgrading the software would require. I would upgrade if I was assured that version 4.30.0027 could read the backups taken by version 4.30.0025.
There were 2 more versions of Rescue and Recovery. There was version 4.31.007 released on 2010/09/28 and version 4.31.011 released on 2011/03/04. The document ID’s for release 4.51 are the same as those for the 4.31 releases, so I should assume that Lenovo considers the 4.31 releases a major advance over the 4.30 release, and thus not a valid fallback option but why not?
The download links for Rescue and Recovery 4.31.007 are:
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/tvtvrnr431_007en.txt
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/tvtvrnr431_007en.exe
The download links for Rescue and Recovery 4.31.011 are:
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/tvtvrnr431_011en.exe
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/tvtvrnr431_011en.txt
ThinkPad R61 8932-CTO T8300 2.40 Ghz 3GB RAM Win XP
ThinkPad R500 2714-CTO P8600 2.40 Ghz 3GB RAM Win XP; Two ThinkPad R500's 2714-CTO T9600 2.80 Ghz 4GB RAM Win 7
ThinkPad T500 2241-DB9 T9600 2.80 Ghz 4GB RAM Win 7
ThinkCenter A63 5237-CTO 3GB Ram Win XP; A21m and a pair of 380XD's

Backup and Recovery Strategy?

Hi,
I have been asked to provide/formulate backup and recovery strategy for the new Oracle env being built. Currently, this all is being done by 3rd party and they won't share anything with me :-) Client will take over the servers in near future.
Here is some info of the environment:
Env: There are four production databases. All are 10gR2 (10.2.0.5) on RHE Linux 5.8. All transactions on the databases are through various batch jobs and then the data is used by some search engines/applications.
Current backup info: There is one level-1 incremental backup done on daily basis and a level-0 is done weekly. Plus, archivelogs are backed up every hour. After each level-1 successful backup, the archivelog backed up that day are deleted. I guess same is the case with level-0 backups. The retention is 30-days.
New env: I have been told that backups will NOT go to tapes. Instead, they will be stored on the disk. So I assume no special backup software (netbackup, comvault, etc) will be used. I have tried but no one is confirming this assumption.
I believe above approach can be reused. But if I prepare a "Backup and Recovery Strategy document" with this detail, it will be a one-page document. I am not sure if that is sufficient information to go into such document.
Please advise what else must be considered, asked and documented.
Best regards

user130038 wrote:
Hi,
I have been asked to provide/formulate backup and recovery strategy for the new Oracle env being built. Currently, this all is being done by 3rd party and they won't share anything with me :-) Client will take over the servers in near future.
Here is some info of the environment:
Env: There are four production databases. All are 10gR2 (10.2.0.5) on RHE Linux 5.8. All transactions on the databases are through various batch jobs and then the data is used by some search engines/applications.
<snip>
A brand new application using an already obsolete, barely supported (sustaining support, requiring a special support contract) version of Oracle?
People who won't talk to each other?
I see systemic organizational problems ....

How to restore backed up files after I used Rescue and Recovery

Hi there lenovo community,
so I'm struggling to find a solution on how to open these files right here:
Link to image
First of all, the program I used to back up my hard drive was the Rescue and Recovery that my lenovo desktop came with. I used an external hard drive (WD My Passport, specifically) to back up my old hard drive. The problem that I'm facing right now is how I can open these files, they seem to be not working with any of the option programs the "open with" thingy offers me. If anyone knows an easy solution for this please please respond to me immediately.. I would really really appreciate it. I have important documents there.
Thanks,
Enrico
Moderator note: large image(s) converted to link(s): About Posting Pictures In The Forums

Hello CP101, It seems this file extention is a priority file format.
Here is a link that has some information on how to resolve the issue.
I would suggest reading all the suggestions, as some have different methods for resolving this issue.
Please click the White Kudos star on the left, to say thanks.
Please mark Accept As Solution if it solves your problem.

Problem with Rescue and Recovery after installing Norton Internet Security 2010

Hi all.
It's my first time in this forum.
I have a problem, with Rescue and Recovery, after installing Norton Internet Security 2010 on my T43.
The message I get it:
"Rescue and Recovery is unable to back up the file 'C:\Documents and settings\all Users\Application Data\ Norton\ 00000082\00000109\000003c1\cltMLS1.bat' Because the file is either corrupted or being used by another application. Please close any application that could be using the file.
I tried to close the Norton but I couldn't find how.
Tanks
Doron71

Hi and welcome to the forum,
the reason for this situation is, that the antivir files are protected from being modified.
This is the reason, why this file cannot be backed up. I assume, that you would get much more such messages, as there are surelly multiple files files, that are protected like this.
So the solution is to block folders from being archived. Please start RnR application and in the configuration set this folder as the excluded one.
This will skip the backup of this file and will fix your situation.
Please let me know, if you have covered this.
Cheers

Rescue and Recovery Won't Open on My R61i Laptop

Computer: 2008 Lenovo R61i Laptop with Windows XP, SP 3, 2 GB RAM, Intel Duo Core processor, 34 GB free on the hard drive
I had been wondering why my 160 GB hard drive was filling up even though I only have 10 GB of documents, photos, and videos saved, so I downloaded a little program called windirstat, and it told me that 50 GB was being used for RRbackups. Google told me what that is, and I opened it and checked to see how many backups were there (it said 5, counting an initial "basic" backup). I attempted to delete the newest one, but I can't tell if the process finished, and now I can't get Rescue and Recover to even open. I have defragged my hard drive, I have tried it in SAFE MODE, nothing works.
Here are my questions and additional info:
Is the initial "basic" backup where the backup of the Windows XP operating system is located? (I'm guessing that if the answer is "yes," then I don't want to delete that backup.) The size of this backup is 36 GB.
If so, could that backup be moved to an external hard drive and still be usable?
I also have Go Back (keeps a compressed image of my hard drive on the same drive for restoration of files and reverting the hard drive to a previous status). I have used this program for years and would rather use it that Rescue and Recovery for incremental backups because it's automatic and updates more often.
I also now use Carbonite, so I may need to rethink how I should use R & R and GoBack.
I'm thinking that I would like to keep the R&R initial back for Windows files but tell R&R to not to any more backups, then continue to use GoBack and Carbonite.
The primary problem at the moment is that R&R won't open at all, so I can't delete any backups and I can't tell it to stop trying to do incremental backups. HELP!
Thanks in advance,
Jim King

Hi,
can you please describe, how did you tried to delete the RnR backup? Using GUI, or manually in the RRbackups?
NOTE: The files stored in the RRbackup are encrypted and each file has also a metadata file, that conatins the informations on the purpose of that one file and some other usefull informations for RnR so that the restore can work.
Here are the answers on your questions:
1) If I understand it correctly, then the answer is YES. In case you have placed all the RnR backups localy, then the basic/initial backup and also the other incremental backups are stored exactly in the RRbackups folder.
2) YES, you can move it, BUT not manually. You need to use the RnR GUI to copy/move the backup on a network drive, or USB HDD. You can read more about this option in the Manual for RnR (sorry I don't want to describe it in here, as this is a bit longer description). So please review following guide:
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/rnr43dg.pdf
Page 61 describes this process using the rrcmd.exe utility.
3) I think, this is just a note
4) same here
5) In this case, it's of course possible to keeep just the original/inicial backup. In case you don't want to do any other backups, then you just make sure, that you dissable the scheduler of RnR and don't do any other backups.
6) For this situation, the crucial point is, what did you deleted in the RRbackups. However, the first point, that I would do is to reinstall, or repair RnR. NOTE: Please use the same package, or the package, that is stored on your system. From Add/REmove programs.
Please let me know, if you have any add questions to this situation.
Cheers

Can I use ExtendScript to store info about an Illustrator document externally and recover it later?

What I want to do is this:
1. Iterate through all the layers in a document (recursively) and discover each layer's NAME, VISIBLE, and LOCKED properties.
2. Create an object that contains those properties.
3. Push the object onto a second array.
4. Store that second array somewhere, preferably in a file (text?) in the same directory as the AI document.
5. Load that file at a later date as an object array.
6. Use the object array to iterate through the illustrator document to conform the current state of that document to the stored states in the array.
Ideally I would like to be able to store a number of separate states in the same document and refer to them somehow.
As you may have guessed by now, this is my attempt to make a LayerComps feature for Illustrator that I could use to turn visibilities on and off and then export the result, moving on from one state to the next until all the states I am interested in would be exported. I would settle for being able to do it one at a time.
I can already do steps 1-3 (shown in blue).
var doc = app.activeDocument;
var docName = doc.name;
var layerStates = [];
var layerCount = doc.layers.length;
var count = 0;
function addLayers(layerArray) {
        for (var i=0; i<layerArray.length; i++) {
            // create an object representing a layer state
            var o = {};
            o.name = layerArray[i].name;
            o.visible = layerArray[i].visible;
            o.locked = layerArray[i].locked;
            layerStates[count] = o;
            count++;
            // if this layer has layers of its own, iterate through those
            if (layerArray[i].layers.length > 0) {
                    addLayers(layerArray[i].layers);
addLayers(doc.layers);
// show that we did something, incomplete though it is
var s = "";
for (var i=0; i < layerStates.length; i++) {
        s += layerStates[i].name + ": ";
        s += (layerStates[i].visible ) ? "visible" : "invisible";
        s += ", ";
        s += (layerStates[i].locked ) ? "locked" : "unlocked";
        s += "\n";
alert(s);
I don't know if it is possible to export that data as XML or even a text string and save it as a file on the file system for later parsing. Anyone have any thoughts about this? Is it possible?
Currently I am using a restrictive version of a LayerComps script I created, which iterates through a top layer's sublayers, turning each on and exporting as PDF, then turning it off and moving to the next. This is more convenient than doing it by hand, but it really forces me to compartmentalize all "views" of a document in a way that does not lend it self to efficiency and forces redundant copying of pathItems between layers.
Thoughts?

Also good, and thanks again for your help. I wasn't sure if ExtendScript implemented the eval() method, necessary to re-objectify a JSON string, because I can't find it in the documentation, but I do see it used in some examples elsewhere. I've successfully written XML files at this point, and when I get a few minutes I'll work on the reading/modifying/exporting part. In the long run, XML files are easier to read, manipulate and maintain, so I'll probably go that route.
var doc = app.activeDocument;
var docName = doc.name;
var xml = new XML("<root></root>");
var layerStates = [];
var layerCount = doc.layers.length;
var count = 0;
function addLayers(layerArray, xmlObj) {
    for (var i=0; i<layerArray.length; i++) {
        // create an object representing a layer state
        var lay = layerArray[i];
        var x = new XML("<layer/>");
        x.@name = lay.name;
        x.@visible = lay.visible;
        x.@locked = lay.locked;
        xmlObj.appendChild(x);
        layerStates[count] = x.toXMLString();
        count++;
        // if this layer has layers of its own, iterate through those
        if (lay.layers.length > 0) {
            addLayers(lay.layers, x);
addLayers(doc.layers, xml);
var xmlFile = new File();
xmlFile.open('w');
xmlFile.write(xml);
xmlFile.copy ('C:/Program Files (x86)/Adobe/Adobe Illustrator CS4/Presets/en_US/Scripts/data.xml');
xmlFile.close();
All in all, the documentation for this stuff leaves a little something to be desired. My original question had more to do with how file read and write text streams was handled. The answer was actually much simpler than I anticipated. All this stuff is, once you get a handle on it, but the docs are so stingy on particulars — does it really help us to know about the XML class merely that it "wraps XML into an object" or that XML.attribute(name) "returns a list containing all attribute elements matching the given name"? I finally worked it out for myself that the XML object may be manipulated using dot syntax (x.name, x.@name), but that was certainly not mentioned anywhere.
Ah, well. The journey is the reward, right?

Rescue and Recovery 4 DOES NOT RESCUE/COPY LARGE FILES?!

Hello all,
Thank you in advanced for helping me out/any helpful advice you may have.
System:
Windows XP Professional
T61
4 GB RAM
2.50 Ghz Dual Core Intel Processor
120 GB Hard Drive
140m nVidia Quadro video card (256 MB available memory I believe)
Problem Summary:
I ran into the unlucky computer problem of having a Microsoft.net framework addon for Firefox 3.5.3 result in a fatal interaction leaving me unable to boot up in both safe and normal mode. If you do have this addon, please uninstall it NOW, so that it does not happen to you. There is no current fix or patch for it as far as I know. Luckily, I have the (formerly) fantastic Rescue and Recovery 4 to backup my files and fix things.
So in sequence of what I did:
Tried several different attempts to fix problem to no avail (via google searches on the Rescue and Recovery Browser)
Decided that it would be best to just reformat the drive and start a clean install.
I had not done a real back up recently (several months due to my own carelessness and being busy).
I chose to do a full factory restore using the 'Rescue My Files' option, since I had never done a backup using the included Lenovo Software, I usually just ran my own manual ones in Windows.
To be on the safe side, I just decided to transfer my entire hard drive directory 'C:' to my 500 GB External Western Digital Hard Drive. I know I didn't really NEED all the files (like program files I would just need to reinstall anyway). I just wanted to return my computer to how it was as fast as possible.
Rescue and Recovery registered as copying all my data (rougly 50-60 GB) of data to my external USB Hard Drive.
I then unplugged my External USB Drive From the computer once it said it was complete. Rescue and Recovery proceeds with the factory restore.
Things are going well, factory restore is successful, no problems yet.
Once Windows was functional again and I had remade my usernames and settings just as it was before the crash, I plugged in my External HD again to restore my files.
Every file that I copied was there EXCEPT FOR MY MOST IMPORTANT ONES. It appears the directory, 'C:\Documents and Settings\Justin\My Documents'
AND
'C:\Documents and Settings\Justin\Desktop'
DID NOT COPY. I DID A DOUBLE CHECK, and the program said that all files had transferred successfully and I saw the directories on the USB Hard Drive in the Rescue and Recovery View. (I did not do a double check on another windows computer with my USB Hard Drive, however as I did not have access to one at the time and I was trusting in the Lenovo software, which did actually manage to rescue all the files, except for my most important ones.)
Is there anyway way that:
That because these files were so large (probably account for 50% of all data copied to my external USB Drive or 10-15 GB a piece), that the Rescue and Recovery file simply "passed over them"? The other files appeared to copy perfectly fine.
There was an error with the program, like a file size limit cap that Rescue and Recovery cannot surpass so they were just skipped over?
My own carelessness? Are all the root files not selected when you choose the entire 'C:' Drive as a directory? I did just choose to copy/rescue the entire 'C:' Drive and everything else (besides my two most important files) seemed to copy over so I do not beleive that this is the case.
I did not individually, select each file in the 'C:\Documents and Settings' because I assumed that it would select each of the root files within it. (Is that not the case?)
That the files are 'hiding' somewhere due to their large size?
Most importantly of all:
IS THERE ANYWAY THAT I CAN RECOVER MY DATA? There is about 2 years worth of photos, music, documents, etc. that I would like to have back that I do not have a recent back up of.
If anything, does anyone know WHY this happened? It was my understanding that Lenovo Rescue and Recovery was some of the best software for emergency crashes out there. And now it has failed me miserably. I'd at least like to know why it happened so that I may not repeat my mistake (or put too much faith in Lenovo) for the future.
I've run some data recovery software but I know it will not recovery all the files that I once had in their state before my hard drive was reformatted back to factory settings.
Thank you,
-nofeet3
Justin

Hello , and ARGH !
I AM HAVING THE EXACT SAME PROBLEM RIGHT NOW !
If anybody could help this would really be appreciated .
Here is the story
Lenovo SL500
Windows XP SP3 I think
Specs maybe not too important
My computer has some corrupted file and will not boot in normal or safe mode . When I try to do either , it starts booting , but before it finishes the load-up-windows screen , it displays an error message which says
" lsass.exe - System Error
the endpoint format is invalid "
and then goes no further , and the machine simply restarts itself again and would do this indefinitely if I didn't stop it .
SO when it starts booting and shows the Lenovo Logo , I press the Lenovo Help/Tool Button to enter Rescue and Recovery [not sure what version it is , I cannot find information within it] and it gives me the option to Rescue files before recovering the system . I have the same problem as Nofeet3.
It rescues all the small files
BUT WILL NOT RESCUE ANY OF MY IMPORTANT FILES
CERTAINLY IT DOES NOT RESCUE ANYTHING BIG [or bigger than roughly 2mb]
It rescues picture files BUT WILL NOT RESCUE MUSIC FILES !!
It may not even rescue bigger picture files , but I haven't noticed any pictures it has not copied since I can't go through ALL my picture files to see exactly what it has / hasn't copied.
However , not a single music file is copied.
It will NOT show up on the hard drive . What is strange , is when I try to plug the hard drive back in to try and copy the music files again , as I tried it a few times , it asks me if I would like to Write these files over the files already there , as though it has already copied. I check the hard disk , and these fils have definitely NOT copied onto the Disk . They are nowhere to be found .
I don't think the files are hiding , but if they are , maybe somebody could tell me where.
I suspect though that Rescue and Recovery has "recorded" the files as having been copied , some kind of record , EVEN THOUGH THEY HAVEN'T !! Or if they have , they are absolutely invisible . WEIRD !
nofeet3
It is NOT because you selected the whole C drive , and is not due to any carelessness on your part. I have selected all files individually , and have tried time and time and time again , when I plug the ext hard drive into my other laptop to see if the files copy , they don't . I have tried this over and over and over again desperately all today , it is not working , even going so far as to select individual files rather than bigger directories to try and transfer in smaller in smaller batches ,just in case it couldn't handle large transfers all at once . That is not the case either . It just simply will not transfer files roughly bigger than 2mb . NO MUSIC !! THIS IS VERY FRUSTRATING !!
I am not sure at present whether this program can rightly be called "Rescue and Recover". It is one of the main reasons I selected Lenovo , and this is not a good demonstration of it's abilites at all .
PLEASE HELP ME !!
ANY HELP WOULD BE HIGHLY APPRECIATED !!
Thanks so much in advance for any help anybody can give , and best regards ,
Carl .

HI, Idid a up grade of my osx mauntain lion and it cancelled all my document, bookmarks and mailboxes it is normal? I have lost a lot of data bacons of it because i did not do the back up of all my files just the back up of my photos. . .what can i do

HI,
Since a while I have received from apple the warning for an up grade for my Os x Mountain Lion and finally I decider to do it. . . . and since it was just an up grade I DIDN'T DO A BACK UP of all the content of my book pro because I thought it wasn't necessary . . . .but when I did it . . . . .it cancelled me all my files in documents, most of all my mail boxes in mail and most of my bookmarks in safari.
I do not understand why; since i did not change my os but just did an up grade of my existing one. . . . . .result I lost a lot of data and I do not know what to do.
Is this normal that it cancelled data in my documents folders and in others parts of my mac pro ?? ? ? . . . .ad if it is so why don't you write a warning saying that before going through with a simple up grade of your OS of your computer everybody should do a back up of everything it has in it ?!?!?!
Buongiorno,
Da qualche tempo mi era avvivato l'annuncio da vii di apple che c'era un ap grade per il mil system operative per il mio Os x mountain lion e alls fine ho deciso di faro . . . . .siccome era solo un au grade del systema operativo e non un cambiamento per un Os più recente non ho fat to un back up di tutti il contenuto del mio mac pro . . . .ma dope averlo fat to l'up grade ho realizzato che il procedimento mi aveva cancellato tutti i file contenuti nei midi document, le mailbox che avevo create in mail e i bookmarks che avevo create in safari . . . . . .e forse anche altre cose che non ho ancora visto.
Ma è normale che questo succeda e se si perchè insiemme all'annuncio di dover fare un'up grade non mettete anche una segnalazione sul fatto che prima di procedere è consigliato fare un back up di tutti i datti che si ha nel computer ?
Io adesso mi trovo nella scomoda posizione di aver perso dei dati importanti con perdita di tempo e lavoro.

What happened isn't normal, but does demonstrate why you need a backup, preferably two.
Data Recovery – Best
Data Recovery – Disk Drill
Data Recovery – Data Rescue
Data Recovery – File Salvage
Data Recovery – Stellar Phoenix
Data Recovery - uFlysoft
Data Recovery - Recovering Deleted Files
Data Recovery - Recovering Deleted Files (2)

Rescue and Recovery 4.3 for Windows 7, installation

Hello,
I purchased my system June 16, 2009 with Vista downgraded to XP Pro so I was not able to purchase a upgrade disk from Lenovo.
This week I purchased the Windows 7 64 bit Home Premium upgrade package at a local store.
I did the upgrade (clean install) Windows 7 64 bit Home Premium on my ThinkPad T400 type 2764-CTO. Also successfully installed all Win 7 64 bit ThinkVantage software with System Update 4.
I downloaded Rescue and Recovery 4.3 for Windows 7
The documentation for the installation of R&R 4.3 is difficult to comprehend and I could not find a post on this board that deals with my topic.
The recommended procedure before installing Rescue and Recovery on computers running the 64-bit version of Microsoft Windows 7 is:
you must download and install the Microsoft Visual C++ Redistributable Package (x64) SP1.
That was done with no problems!
To make the Rescue and Recovery program work with Sysprepbackup in the Windows 7 operating system, you must download and install the Sysprepbackup accessory package.
The Sysprepbackup operation changes in the Windows 7 operating system because a new version of Windows Recovery Environment (Windows RE) is built in the Windows 7 operating system. When you run the System Preparation Tool (Sysprep) and use the /generalize option, the Sysprep operation disables Windows RE by removing the Boot Configuration Data (BCD) entry to the Rescue and Recovery Pre Desktop Area (PDA). To make the Rescue and Recovery program work with Sysprepbackup in the Windows 7 operating system, you must download and install the Sysprepbackup accessory package.
and here starts my problem installing the package!
Instruction:
To install the accessory package in the Windows 7 operating system and take a Sysprepbackup on a USB hard disk drive, do the following:
Type the following commands to start the Sysprepbackup process using administrative privileges: cd "\Program Files\Lenovo\Rescue and Recovery" rrcmd sysprepbackup location=U name="sysprep backup" The "...run sysprep now..." message displays. Note: Before you take a Sysprep backup on the USB hard disk drive, make sure that there is at least one backup on your local hard disk drive.
Go to the C:\Windows\Systme32\Sysprep directory and launch the sysprep.exe file. The System Preparation Tool window opens.
Be sure to select Quit from the Shutdown Options drop-down list box. Click OK to save the setting. The Sysprep process begins.
When the Sysprep process is completed, run the msi file that you downloaded using administrative privileges. Wait until the package is successfully installed.
Restart your system. Then, it will automatically boot to the PDA to continue with the Sysprepbackup process on the USB hard disk drive. For the detailed parameters about the restore operation commands using RRCMD, refer to the Rescue and Recovery 4.3 Deployment Guide. Software versions to use with this release.
3.At the end Install the Rescue and Recovery 4.3 package.
Ok that should be simple to do.
What is "Sysprepbackup" and do I need to follow the installation procedure above to be able to install and run Rescue and Recovery 4.3 for Windows 7. I dont think I need to or want to do a "Sysprepbackup on a USB hard disk drive". or may be I will when I understand what it is.
Can I simply install the Microsoft Visual C++ Redistributable Package (x64) SP1 and the the Rescue and Recovery 4.3 package.
Thank you
Solved!
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I installed Win 7 Pro 64 on my T400, ran TVSU and installed R&R 4.3. Fortunately, I didn't read those instructions first, or I might not have done it
Have you tried just installing R&R? If it needs anything else, it should ask for it during the install. IIRC, it does require the VCC+ package.
Z.
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How to create up-to-date Recovery Drive and Recovery Partition on Windows 8.1 U1.

I am running 8.1 and exploring the recovery options.
I'm periodically creating recovery images, etc. but would like to do better than that.
I'd like to know how to:
Create an updated Recovery Partition that will restore to a Recovery Image (WIM) that I choose.
Modify / Create a Recovery Drive that includes a system image
of my choice, as opposed to an image created by the manufacturer / supplier (and the extra work that that implies). If I can create an up to date partition and mark it as such, then I'm clearly done. Should I not be able to sensibly
make my own partition, how do I create this on a USB recovery drive? (The built in interface has a Boolean option, use hard drive recovery partition OR use nothing. This would be solved if it
also had an option to use current recovery image. I'm happy to write simple code to make this happen if that's what it takes.)
Put another way. I can make a recovery image at will, how do I create a recovery partition and recovery drive to match?
I'm no expert on the ins and outs of Windows 8.1 recovery, if this is already covered elsewhere, I'd appreciate a link.

I have documented an unsupported process for creating an automated recovery for use in a task sequence
here. However, if I read your post correctly you are suggesting being able to do this from USB media. The method for creating the recovery partition is simple. It is simply a partition containing a folder called RecoveryImage with your install.wim
inside. Reagentc is the tool that will actually tell Windows where that recovery is. While I don't personally have a use for what your suggesting, I may give it a shot just to see if it can be done. I suspect it will work.
Here are the links that got me started:
ReagentC:
http://technet.microsoft.com/en-us/library/dd799242(v=WS.10).aspx
Creating Push Button Reset:
http://technet.microsoft.com/en-us/library/hh824917.aspx
Good Luck!
bill
Regards, Bill Moore @BMooreAtDell

How to install Rescue and Recovery 4.21 on Windows 2003

There should be a good amount of users running Windows 2003 on their thinkpad for various reasons. As much as I tried, I could not get Rescue and Recovery's MSI to install on my X61 running Win2003 R2 SP2, despite attempts to modify the Setup.ini file.
the changes made in setup.ini:
[Win2003Server]
MajorVer=5
MinorVer=2
MinorVerMax=3
BuildNo=3790
PlatformId=2
The returned installer error is "The current operating system is not supported for running Rescue and Recovery. Supported operating systems includes Microsoft Windows 2000 with Service Pack 3 or Windows XP with Service Pack 1 or later".
This is such a shame as I'm pretty sure RR would run just fine on win2003 as both WinXP and win2003 are based on the same underlying technologies and code. Please advice if there's any method such as a command switch for MSI installer to suppress OS detection error or any modification that can be made to setup.ini to get it to install on win2003 or any utility that can be used to modify MSI files and database? Thanks!
Message Edited by Xseriesfanboy on 08-31-2008 08:26 PM
Message Edited by Xseriesfanboy on 08-31-2008 08:30 PM
Solved!
Go to Solution.

Alrighty..I've manage to google a hack to this problem of getting Rescue and Recovery to install on Windows 2003. So let this post be a guide to how to get this done:
Getting the tools to modify Rescue and Recovery MSI (Windows Installer)
Download and install Orca MSI editor from http://astebner.sts.winisp.net/Tools/Orca.zip
Review http://ravi1337.blogspot.com/2007/05/orca-msi-editor-make-any-software.html, this guide should give you a good idea what you'll be doing with this tool.
Download Rescue and Recovery™ 4.21 from Lenovo
Download Rescue and Recovery™ 4.21 for Windows XP (32-bit) or Windows 2000 from http://www-307.ibm.com/pc/support/site.wss/license.do?filename=thinkvantage_en/z652_setup_rnr42_016c...
Ensure you are downloading full install with all language pack to avoid any missing installation file due to regional settings
Run the installer and see that all files are extracted accordingly.
Modification of Rescue and Recovery Installer
Delete all files in C:\Documents and Settings\(User Account Name)\Local Settings\Temp\ this will prevent confusion on which files are unpacked and created by RR installer
Extract z652_setup_rnr42_016c.exe into a folder named z652_setup_rnr42_016c.
Execute tvtrnr42.exe
The MSI installer is then unpacked to the following default directory: C:\Documents and Settings\(User Account Name)\Local Settings\Temp\. Note that the installer creates two directories for installation of RR, that are {F151F2B3-0C32-44D3-90E2-E639B8024622} and _isXXXX <--- 4 randomly generated digits
The folder _isXXXX contain Rescue and Recovery.msi
On the first run of the installer, the following error will be shown "The current operating system is not supported for running Rescue and Recovery. Supported operating systems includes Microsoft Windows 2000 with Service Pack 3 or Windows XP with Service Pack 1 or later". DO NOT CLICK OK! This is cause the installer to purge all installation files and related directories in the temp directory. Just leave the error window as it is without clicking the OK button!
Copy all TVT files from folder z652_setup_rnr42_016c into both directories
Modify setup.ini entry for Win2003Server with notepad and save changes:
[Win2003Server]
MajorVer=5
MinorVer=2
MinorVerMax=3
BuildNo=3790
PlatformId=2
Right-click on Rescue and Recovery.msi and edit with Orca
Go to LaunchCondition Table
Drop the following rows and save changes:
(((VersionNT=501 AND ServicePackLevel>=1)OR (VersionNT=500 AND ServicePackLevel>=3)) AND WINSERVER=0) OR Installed- The current operating system is not supported for running [ProductName]. Supported operating systems include Microsoft(R) Windows(R) 2000 with Service Pack 3 or later and Windows XP with Service Pack 1 or later.
IEEXISTS=1 OR Installed - [ProductName] requires Microsoft(R) Internet Explorer version 5.5 or higher. You cannot install the Rescue and Recovery program without this version of Internet Explorer.
INCOMPAPPNAME=0 OR Installed - [INCOMPAPPNAME] is installed and is incompatible with this version of [ProductName]. This application cannot be installed. To install [ProductName], uninstall [INCOMPAPPNAME] and then restart this setup.
Not SGEWRONGVERSION OR Installed - [INCOMPAPPNAME] is installed and is incompatible with this version of [ProductName]. This application cannot be installed. To install [ProductName], uninstall [INCOMPAPPNAME] and then restart this setup.
When you're done with these modification, re-run Rescue and Recovery.msi without closing the previous error window. Rescue and Recovery should now install without any glitch! Good Luck!
Message Edited by Xseriesfanboy on 09-01-2008 06:37 AM
Message Edited by Xseriesfanboy on 09-01-2008 06:38 AM

Rescue and Recovery has encountered a problem and needs to close

I'm running R&R 3.10.0022 on a ThinkPad T42p 2373-HTU and encountered the Rescue and Recovery has encountered a problem and needs to close error. When I tried to install the advertised patch with rnr31cp5.exe, I get an InstallShield Wizard dialog box that says "Could not find any previously installed compliant products on the machine for installing this product" and the install fails.
I then tried to reinstall the Microsoft patch that seemed to have caused the original problem, KB917422, which told me that a more recently installed service pack made this patch (KB917422) unnecessary.
Bottom line: I can't run R&R. And I couldn't find a Lenovo R&R update for my machine. Any ideas please?
Al Vesper
Solved!
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Hello mate,
Try to uninstall completely R&R and install the latest version.
You can find it there : http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-76226
Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

Rescue and Recovery will not install on Windows 7 upgrade

I have a thinkpad SL500 that I upgraded from Vista to Windows 7 a week ago. I have tried to install Thinkvantage Rescue and Recovery but get this error message during the initial install: "Rescue and Recovery does not support installing from the operating system which upgrade from legacy preload system."
I did load Win 7 32 bit from a legacy Vista preload system. I have been trying to install R&R v4.5. Is there a workaround to get ThinkVantage R&R on this Windows 7 machine? Thanks, John

Win 7 does come with it's RE environment. On my pc I can:
(1) boot into windows 7 (default)
(2) PF8 boot windows into Safe mode, which will allow me to Launch the Windows recovery environment. This is
mostly a Repair environment, but can invoke other items, such as Windows restore. This is NOT an restore from backup tool , per se.
(3) PF 11 boot into RNR standalone environment.
All 3 have Bootable software on my C drive, and entries in the BCD (boot control data). Could you document what your pc/laptop was shipped with from Lenovo. An original windows vista or windows 7? A shipped Lenovo, with win 7,should have a Z partition and a X partition. One has the RNR standalone, the other has the Factory install data to reset back to OBE, out of the box experience.
Did you purchase a WIN 7 DVD upgrade disc from a retailer? Could you also post a screen shot from Disk management that shows the attributes of the D drive. I am trying to find out if the D drive is Active
Check under the status line, HEALTHY(Active,primary partition). Did you try the Diskpart command?.
You do not need to worry about SYSPREP. It is mainly an Administrator tool for deploying system images.
By the button, do you mean the Thinkvantage blue button? This just tells the BIOS to boot into the RNR standalone environment. My original system was a Vista. Thus I have no experience verifying the X and Z drives. This info is just from reading other posts.
===
As a side note, Does your win 7 support Bitlocker? Can you view the contents of YOUR D drive?

Document Autosave and Recovery - Documentation

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