Document cannot be opened from iCloud

I seem to be having an issue with documents saved in iCloud.
Thing is its not every document & it seems to be random.
I use Pages for all of my invoicing & quotes & i always save them in iCloud so i have access on my iPad & iPhone as well as my Mac
I have today finished a quote & an invoice both from the Pages app on my Macbook Pro which i saved into iCloud as i always do
This was a couple of hours ago i have just tried to open the invoice on my iPad & i get a message "Document Can't be opened" i also get this mesage on my iPhone too
On my Mac in the pages app i now get "********* invoice" could'nt be opened
I have now also tried to open this from iCloud.com also but i now get this
Thing is i have the latest version of Pages installed on all my devices.
I have printed a copy of this when i wrote the invoice but i now need to add something to it & e mail it to the customer.
The only way to do this now is to rewrite the whole invoice as i cannot open it at all on any device, I have noticed that i can quick veiw them from the iCloud folder from within the app but the documents that now wont open i cannot ive also just tried to use the open recent from the file menu the document now has added -tef to the end of the title this cold be relevant.
As you can imagine i really could do with finding a way to get back recover or just be able to open the documents this has affected.
Any help here guys would be greatly appreciated
Thank you

My girlfriend's sister is having the same problem. We managed to get the pages file onto a PC to have a look and it's a folder called "name.pages-tef"
Inside the folder are the following:
If I open the index.db file with a text editor, I can see the text but it's surrounded by gobbledygook code.
Any help would be much appreciated as it's 3 months worth of notes apparently. If you try and share it as Pages file, PDF or Word from the Pages app on iPad where it is or from iCloud, it fails. Literally just need to be able to print this so she can get her notes back.

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