Document Context Menu for Ratings only shows NO OPINION as Anonymous user

We are wanting the anonymous users to rate documents in KM.  Currently only the NO OPINION rating appears in the context menu > ratings option.  We would like all the standard ratings to appear (Excellent, Very Good, Good, Fair, Poor, Very Poor).
Please advise.....points will be award for helpful answers.

Dear Cochran
Please refer  to the SAP note: 837898.
It is mentioned here as a restriction because of shared user id.
Regards
Geogi

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