Document feeder does not work

 I bought a new M225dw and set it up.  Was working fine.  My secretary was copying some documents and they got jammed in the feeder.  She pulled them out and since then the feeder does not work for faxing or copying.  It does pull in two pages at a time about half way and that's it.  What do I do?  Thanks.

Hi @aimhighflyboy, 
I see by your post that you are unable to  scan by using the ADF from the printer. But you can scan from the PC and the Mac through the software. I can help you with this.
I have provided a document to check to make sure the Scan to Computer is set on the computer.
A 'No Computer Detected' or 'Connection Error' Message Displays during Scanning.
Can you scan from the glass from the printer to the Mac?
Can you make a copy from the ADF?
Did you mean you can scan from the printer to the PCS?
What operating system are you using on the Mac and the PCS? Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How is the printer connected? (USB/Ethernet/Wireless)
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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