Document in printer will not cancel so that I can print other things

My HP Deskjet 1000 printer has a document that keeps showing "deleting", but which I am unable to cancel when I right click under Status in Settings. I am therefore unable to print anything new or to retry to print the original document. I was able to cancel the other documents I tried to print, but not this one. It simply keeps saying "Deleting...: but won't cancel. Please help if you can, as I really need to use the printer! Thank you.
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Hi,
I think you need to remove the queue. For Windows, please try:
    hold down the Windows key and press R.
    from the Run window, type services.msc and hit enter.
    if the machine asks for Admin you have to accept this,
    look down to the print spooler service, right click it and select properties
    click on the Stop button,
    browse to C:\Windows\System32\Spool\printers
    delete the job inside this folder
    reboot the machine
Regards.
BH
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Document in printer will not cancel so that I can print other things

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