Document is licensed for a different user account

I have read your documentation and didn't see a solution for us, we have 2 nooks and only one computer, how can Adobe digital Editions keep these separate?
Thanks.

Frustrated in AZ wrote:
[text removed]
"...and when it's complete, use Windows 'Safely Remove Hardware' function (the little
icon on the right hand side of the Start bar at the bottom of the screen) to
eject the Nook."
In Windows/XP, I found that the "Safely Remove Hardware" icon in the Start bar (Task Bar) did nothing. My Nook continued to display "USB mode." Only when I used the "eject" function did the Nook come out of USB mode. (By "eject" I mean locating the Nook drive in the Windows file management interface --e.g., My Computer, right-clicking the drive, and selecting the "Eject" option.) Why this should be I don't know, but I found a sentence in the Nook User Guide that explicitly warns everyone to use the "Eject" function and not the "Safely Remove" function to disconnect. Further, it says if you have installed the microSD card, it will show up as an additional "drive," and you have to use "Eject" for both.
I also use "Safely Remove" just for good measure, but only after the "Eject"(s).

Similar Messages

Please help. Error message "Document is licensed for a different user account"

I purchased a ebook on B and N and saved to my PC. I added this ebook to the library in Adobe Digital Editions and it is displayes. Whena I click on it to open I receive the error message"Document is licensed for a different user account". Please let me know what to do?
Thank you.

Hi,
In order to fix this you need to contact B&N support and ask them to reset download link of the books and then download same book once again.
Regards
Rizwan.

I have ebook in epub format. I was using it in Windows XP. However, recently I rebooted my system to Windows 7. Now I am not able to open it in Adobe Digital Edition. It gives an error saying "Document is licensed for a different user account". Can please

I have ebook in epub format. I was using it in Windows XP. However, recently I rebooted my system to Windows 7. Now I am not able to open it in Adobe Digital Edition. It gives an error saying "Document is licensed for a different user account". Can please someone give me a solution for this. the book is expensive and i don't want to lose it. Please help.

I have ebook in epub format. I was using it in Windows XP. However, recently I rebooted my system to Windows 7. Now I am not able to open it in Adobe Digital Edition. It gives an error saying "Document is licensed for a different user account". Can please someone give me a solution for this. the book is expensive and i don't want to lose it. Please help.

ADE error: "Document is licensed for a different user account"

My ADE worked great for months. All of a sudden it will not let me add books to it's library. When I try to add a book (Epub w/DRM) it tells me "Document is licensed for a different user account." What changed? What is my problem?

You're going to have to answer the question yourself, unfortunately. I can
explain what the message means, but I can't do the detective work to see
what happened in the past.
This message is generated when the information attached to the
document/ebook shows that "User A" downloaded it to his/her copy of Digital
Editions is different from what's in place at this time. There are a number
of things that could have happened, but right now, "User B" is trying to
download that document/ebook.
There's no easy fix - especially if the document/ebook is DRM-protected, as
many of the ones we buy are. Once you find out who did what, then you could
contact the source and see if they'll work with you to get another copy
downloaded to your copy of Digital Editions.
===========

"Document is licensed for a different user account." error msge. Win XP, Adobe Digital Editions v1.7. (If I need to upgrade must I first go to v2.0 and then v3.0 to maintain my library?)

"Document is licensed for a different user account." error msge. Win XP, Adobe Digital Editions v1.7. (If I need to upgrade must I first go to v2.0 and then v3.0 to maintain my library?)

"Document is licensed for a different user account." error msge. Win XP, Adobe Digital Editions v1.7. (If I need to upgrade must I first go to v2.0 and then v3.0 to maintain my library?)

Document is licensed for a different user account - After Registering

I get the above message after downloading my eBooks directly to Adobe Digital editions. To start with I did not register the Adobe software to my AdobeID and could read the eBooks but after registering the Adobe software the eBooks are now unreadable and the message 'Document is licensed for a different user account' appears. I'm quite tech savvy but this is very frustrating after having spent £32 on books that I cannot now read legitimately!
Any help would be greatly appreciated!? Thank you!

I've logged into Adobe with my new password but now ADE says ''No permission to copy document here''

E_ACT_TOO_MANY_ACTIVATIONS and Document is licensed for a different user account

Thus far Adobe Digital Editions is the most complicated software to use in the universe- and I feel it may be the downfall of the entire E READER's existence.
Here's why:
1.) I created an account with adobe digital editions.
2.) I purchased ebooks from Barnes and Nobles. com. These books are in EPUB format.
3.) I downloaded said books from Barnes and Nobles .com to my PC. (windows XP)
4.) I tried to open said files with ADE to transfer on my EREADER. No luck. I receive an error message stating that these files are " Licensed under a different user account." Then I get the error "Too many activations)
How are they licensed under a different user account?! I am the only user. Can someone please help me? I just want to move these two EPUB files into Adobe Digital Editions so that I may put them on my COOL-ER Reader.

Hello Wjcawley,
For the error E_ACT_TOO_MANY_ACTIVATIONS, I recommend creating a webcase. They have the option to reset your activations for this.
Concerning the error that it is already licensed to another user, make sure you have the latest firmware installed on your COOL-ER reader. As some have been shipped with incorrectly configured firmware.
Hope this helps.
Kind regards,
SyncWolf

Ebook licensed to a different user account?

I have a problem with using Adobe Digital Editions to download some free eBooks from Borders.com to my Sony PRS-300 Reader. When I select any of these problem eBooks within ADE, and click on "Item Errors", I see the message, "Document is licensed to a different user account." There is also an exclamation point embedded in a brown triangle next to each of these problem books and I don't know what that means. I would appreciate any advice on how to resolve this problem.
Thanks in advance.

I have the exact same problem. I purchased a new ebook from ebook.com. During the download I was prompted to update my Digital Editions to version 1.7. I followed the instructions and while at the Adobe site, I had to create an Abode ID for authorization. I did that, then continued to complete the installation process. The installation was successful and I was able to download the ebook and start reading it. I then decided to read some of my previously purchased books in my Library and they ALL showed error with the following error message:
Document is licensed for a different user account
I have more then 10 books that I now can not access since I did the upgrade. Please provide a solution to this problem.
Mac OS X Version 10.5.6
Adobe Digital Editions Version 1.7.1079

Book is Licensed to a Different User Account - AUTHORIZATION PROBLEM

Getting the error message... Document is Licensed to a different user Account after I authorized ADE (which prompted me to do after using the software for several months). So I have already de-authorized and still getting message. I am using Snow Leopard on a Mac. Many of the books are from school downloads. What is the fix?... very frustrated as I am trying to do homework.

Opening the WebCase turned out to be good advice (I think), although I can't be sure to what extent it was responsible for what happened. I received a form-type letter from Adobe by email. It contained instructions which I was unable to comply with fully in the order presented, but I carried out those steps which were possible, de-authorizing with Cmd-Shift-D the old version of Digital Editions (which I had previously restored without solving the problem). I then opted to Upgrade once more next time I started DE. (under Macintosh OS X 10.4 BTW). Everything went smoothly. It didn't ask for my AdobeID nor require that I authorize the newly installed version manually this time. (On my first attempt it had left me with no option but to start a new AdobeID since the online component refused to recognize my email address. The new (and apparently different) ID is what made it incompatible with my ebooks).
I do know by now that my original problem was caused by not knowing the original AdobeID (if indeed I was ever issued with one). I still can't find it, but at least I am no worse off than I was before upgrading. I am not sure if my new AdobeID will work if I ever try to upgrade again, but at least I now know what the problem is and how to fix it if it doesn't.
My advice to others experiencing similar problems: Remain positive. Don't give up. There is good relevant advice in thread "Error: document licensed for a different user account" (IIRC). Start your own Web Case if you reach a dead end.

Multiple iTunes 8 for 2 different user accounts on one Mac: Possible?

Hi,
My MacPro has 2 different user accounts on it. Mine and my wife's. I have all of the iTunes music, pod-casts and iPhone Apps set up in iTunes 8 on my user account. The problem is that I want to be able to sync our iPhone 3G which she uses in HER account so that I can sync and save her 3G address Books contacts and calendar events.
I just updated my iPhone's firmware from V2.0 to V2.1 and I backed the phone up in iTunes 8 first. Much to my surprise ALL contact and calendar data was LOST. Am I correct in thinking that the only way of preventing this is by also having this data on my MacPro's iCal and Address Book?
We only use this single iPhone.

See if this support article provides what you need: iTunes: How to share music between different accounts on a single computer, http://support.apple.com/kb/HT1203

Can I use different colours for the different user accounts in my iCal?

I have my own iCal and one for my boss. I need our appointments to show up in different colours so that I can tell at a glance which are mine and which are his. Currently our appointments show up on the same calendar, on top of each other, and both are coloured red.
Can I change the colour of one of us?

Thanks. If there are other people invited to the appointment it comes up with this
So I don't want to 'move' it or cancel the original appointment. is there another way I can, for example, have my boss's appointments all come up green and mine all come up blue......

Unable to open a book after upgrading OS, Document is licensed for different user

I had purchased the attached ebook previously. I recently changed my operating system from Windows XP to Windows 7. So I also migrat
ed My Digital Editions folder using Microsoft Windows Easy Transfer program. Now after restoring it on Windows 7 when I try to open
my any ebook I get the error "Document is licensed for a different user account".
I did not authorize digital editions with adobe id at the time of purchasing ebooks,
Please help me resolve this error.
I have opened the case 0181318653.
I hope very helpful Jim Lester can help in resolving this issue.
Thank you,
Hiren

I am having the exact same problem! I cannot move my B&N books for my Pandigital into ADE! I have changed everything so that all of my log ins are exactly the same, I have uninstalled and re-installed everything Adobe. I have authorized, de-authorized and re-authorized!! Someone help!!

DOCUMENT IS LICENSED FOR DIFFERENT ACCOUNT

Bought EPUB book off of B&N site for my Pandigital Reader, trying to read it on my computer. I keep getting message "DOCUMENT IS LICENSED FOR DIFFERENT ACCOUNT" . I followed directions in another thread to fix issue and I still get error message
How do I find out WHAT account document CAN be read on? I have 2 diff emails attached to this ADOBE DIG READER & neither of them will allow me to read this book!
This is WILD! As wild as not being able to unlock DRM books to read on diff devices or convert to PDF
Anywho, is there a way to find this out (what account I CAN read it on?)
Thank you for any help you can give me

I am having the exact same problem! I cannot move my B&N books for my Pandigital into ADE! I have changed everything so that all of my log ins are exactly the same, I have uninstalled and re-installed everything Adobe. I have authorized, de-authorized and re-authorized!! Someone help!!

HT4314 I have two ipods in my house that were set up under the same email. I have since assigned two different emails. How can I change the game center account so that is not shared by both ipods because it is for two different users and they are not ha

I have two ipods in my house that were set up under the same email. I have since assigned two different emails. How can I change the game center account so that is not shared by both ipods because it is for two different users and they are not happy?

By "game center account", do you mean Apple ID?
If so, you can change it.
1. Tap settings and navigate to iTunes and App Stores
2. Tap "Apple ID" and then tap "Sign Out"
3. Log in with a different ID.

With XP, with three different user accounts, is it possible to download Firefox 4 to one user and retain Firefox 3 on another, for a learning period?

We are running XP, and have 3 different user accounts on one desktop. We are very excited by the Firefox4 features, but one user has much less comfort with changes, and doesn't want to lose browsing comfort in 3 before he has a chance to get used to using 4. May take a while....
Is there any way to download Firefox 4, perhaps into a new location. Or a new user account. And use this as a 'teaching tool' while still retaining 3?
Or can we upgrade to 4, redownload a version of 3, and import that user's previous bookmarks to the new download of 3, until we get him comfortable.
The answer is probably no. But if there is a creative way to do this, without another computer available, that would be great. If not, we upgrade and deal with the frustration and whining here.... 4 is too good to pass up.
Ideas?
Linda

When you install Firefox 4, choose the custom installation option and change the location where Firefox is installed. You will then have 2 versions of Firefox installed.
As you have different user accounts, each user will have their own Firefox profile (location where bookmarks, passwords, etc are stored). You should not switch between different versions of Firefox with the same user profile. For those that want to use Firefox 4, just make sure you use a Firefox shortcut that opens Firefox 4, likewise for the person who wants to stay with Firefox 3, just keep their original Firefox shortcut and it should open the old version.

Document is licensed for a different user account

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