Document opened in Photoshop CC prompts for MyriadPro fonts

Using Photoshop CC as part of entire suite.
Platform: Windows 8.1
Everytime the end user opens certain documents they get.
"Some text layers contain fonts that are missing. These layers will need to have the missing fonts replaced before they can be used for vector based output.
MyriadPro Light
MyriadPro Bold
MyriadPro Regular
MyriadPro Semibold"
The end user is adament they have installed these fonts, and when you look in the OS font manager, they are there.
If I do a dir on the C:\windows\Fonts directory I do see those fonts as:
C:\Windows\Fonts>dir myriadpro*
Volume in drive C is OS
Volume Serial Number is 2C03-C800
Directory of C:\Windows\Fonts
15/03/2013 16:25 97,124 MyriadPro-Bold.otf
15/03/2013 16:25 94,788 MyriadPro-BoldCond.otf
15/03/2013 16:25 96,384 MyriadPro-BoldCondIt.otf
15/03/2013 16:25 99,304 MyriadPro-BoldIt.otf
26/03/2014 10:23 81,436 MyriadPro-Bold_0.otf
26/03/2014 10:23 81,436 MyriadPro-Bold_1.otf
26/03/2014 10:23 81,436 MyriadPro-Bold_2.otf
26/03/2014 10:23 81,436 MyriadPro-Bold_3.otf
26/03/2014 10:23 81,436 MyriadPro-Bold_4.otf
15/03/2013 16:25 92,672 MyriadPro-Cond.otf
15/03/2013 16:25 94,948 MyriadPro-CondIt.otf
15/03/2013 16:25 97,800 MyriadPro-It.otf
26/03/2014 10:23 79,308 MyriadPro-Light.otf
26/03/2014 10:23 79,308 MyriadPro-Light_0.otf
26/03/2014 10:23 79,308 MyriadPro-Light_1.otf
26/03/2014 10:23 79,308 MyriadPro-Light_2.otf
26/03/2014 10:23 79,308 MyriadPro-Light_3.otf
15/03/2013 16:25 97,072 MyriadPro-Regular.otf
26/03/2014 10:23 79,364 MyriadPro-Regular_0.otf
26/03/2014 10:23 79,364 MyriadPro-Regular_1.otf
26/03/2014 10:23 79,364 MyriadPro-Regular_2.otf
26/03/2014 10:23 79,364 MyriadPro-Regular_3.otf
26/03/2014 10:23 79,364 MyriadPro-Regular_4.otf
15/03/2013 16:25 97,288 MyriadPro-Semibold.otf
15/03/2013 16:25 99,488 MyriadPro-SemiboldIt.otf
26/03/2014 10:23 80,696 MyriadPro-Semibold_0.otf
26/03/2014 10:23 80,696 MyriadPro-Semibold_1.otf
26/03/2014 10:23 80,696 MyriadPro-Semibold_2.otf
26/03/2014 10:23 80,696 MyriadPro-Semibold_3.otf
26/03/2014 10:23 80,696 MyriadPro-Semibold_4.otf
30 File(s) 2,570,888 bytes
0 Dir(s) 178,344,124,416 bytes free
I also note that if I look at the font path in the registry
As soon as the end user restarts it says they are not installed, but reinstalling the fonts works for that session. I have had a look at the fonts in the font manager and they say encrypted and there is an unblock button. Which doesn't seem to do anything.
Any advice appreciated as I have had very little to do with fonts, I am not a web designer, if you hadn't guessed.
Thanks
Mike

This forum is actually about the Cloud as delivery, not about using individual programs
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll
http://forums.adobe.com/community/photoshop

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JoeLib wrote:
You type way faster than me Gene.
Well, not necessarily in this case.
According to the time stamp, Gene posted his answer a bit over three hours before you did, Joe.
Gene's post: Dec 29, 2014 5:54 PM
Joe's post: Dec 29, 2014 8:57 PM

Document opened in Photoshop CC prompts for MyriadPro fonts

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