Document opening error in DMS

Hi,
We are using SAP Solution Manager 7.1. We have defined the BPS and have stored the documents using DMS. For some of the documents in DMS when the users try to open them they get the following pop-up box:-
At times after clicking 'OK' the documents open and sometimes few more pop-up boxes appear thus resulting into a lot of time being spent in acessing the documents.
Has anyone faced this issue before. Could you please suggest some solution.
Regards,
Pravin

Hi John,
That's what my initial impression was, however want to be sure that it's not some DMS setting.
Regards,
Pravin

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