Document Output - PDF-based forms - output log (error)

Hello,
Ever since activating the PDF-based form for BUS2201 the following error shows via viewing the 'output log':
E     Business AddIn Was Not Called     http://srm7.atosorigin-ica.com:80/sap/ebp/docserver?msgdocuget&MsgId=SPPF_MEDIA&MsgNo=038&Langu=EN&sap-client=100
E     Printing Error
E     Action could not be succesfully executed
Anybody else has experienced the error 'Business Addin Was Not Called' before? What does it mean? I know there is _SF badi active but it doesn't really contain anything apart from
check = check
statement
Kind regards,
Tim

Hi,
launch following in INTERNET explorer.
http://sapjavahost:50<instance_nr>0
where sapjavahost = hostname of you SAP java stack host
         <instance_nr> = instance number of Java system
this open sap j2ee engine start page.
click on system information, login with administrator user and password
under Software Components  you will find version and patch level.
regards,
kaushal

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