Document Size v Paper Size

I am using Acrobat Pro 8 with a HP 3050 all in one. I am attempting to print two forms I created from scanned images (that have form fields) that are irregular sizes. I am only printing the form fields and not the scanned image, so my print setting is set to "form fields only". However, my form fields are not aligning with the documents I am feeding through the printer and I've noticed that there is a "document" size and "paper" size of two different sizes in the printer dialog box and have no idea why.
For example, at the bottom right of the print dialog box, the paper size says 7.0" x 3.4" (the correct/actual size) but the document size is saying 7.5 x 3.9 (not sure where this size is coming from). When I use the rulers to measure it in Acrobat, it says 7.0" x 3.4", yet when I print it out, the text is out of alignment and treating the document as if it is 7.5 x 3.9. The same thing happens with another document that I'm attemping to do the same thing with. In the print dialog box, the document size is saying 5.5" x 3.1" and the paper size is saying 5.8 x 3.9.
Is there any way to over ride or change this? I suspect it's somehow due to the HP print driver. If there's an alternative to accomplish what I'm doing, I'm open to any suggestions. I am using preprinted forms that I'd like to have fed in the printer. I don't necessarily want to re-create them in InDesign or Illustrator (I originally scanned the forms using Acrobat).
Thank you.

@Bill@VT - Sorry, that didn't work with either form I'm using. It is not allowing me to enter a custom size. It is
defaulting to a 8x13 (custom) size.

Similar Messages

HP Officejet Pro 8100 ePrinter & custom paper sizes

Have found all the helpful instructions about creating new custom paper sizes in Windows 7. But am complete novice & need to buy a printer for a charity. Settled on this model because of good reviews but most work will be 1 document of custom paper size. Need to know if the instructions given are fail-proof!! (Before i spend their money.)
This question was solved.
View Solution.

Hello invqn,
after having performed some detailed research, as well as installing the Pro 8100 (and other products) on a Windows 7 system, we determined the Pro 8100 doesn't support Custom Sizes: that was by design and intent.
Note that one of our engineer's proposed using a different set of drivers (from an older device) as a potential work-around, but this is unproven and may serve to limit your overall functionality of the device.
However, we did confirm that a newer device that is currently out, the HP Officejet Pro 8610 (or 8620 or 8630) e-All-in-One, DOES support custom sizes; these are multi-function printers.
Using the instructions in the link you sent, you can create new Forms with custom sizes and it will show up in the Printer Properties for you to use/select. It supports custom sizes from 3.00 x 5.00 in. to 8.50 x 14.00 in.
Our intent is only to provide information on what we know; you might take a moment and perhaps see if an HP Marketing representative might be able to give you more information, but that's what we have.
We hope this helps....
Regards,
HardCopy (I am employed by HP) [If this was helpful, please mark this 'Solved' or 'Accept as Solution' so others can find this too]
How to Give Kudos | How to mark as Solved

Help with Java Printing-Custom paper sizes

Hi,
I'm trying to print documents with custom paper sizes out of java.
I can print fine when I don't try to set the MediaSize to a custom size or when I use already named constants like: "MediaSizeName.JIS_B4"
The error message I get is this:
java.lang.ClassCastException
     at javax.print.attribute.AttributeSetUtilities.verifyAttributeValue(Unknown Source)
     at javax.print.attribute.HashAttributeSet.add(Unknown Source)
     at hello.Printy.printDocument(Printy.java:103)
     at hello.Printy.main(Printy.java:135)
The offending line(103) looks like this:
pras.add(new MediaSize(1,10,MediaSize.INCH ));The function that its from looks like this:
public void printDocument()
try
          System.out.println("input file name is");
     System.out.println(inputFileName);
PrintRequestAttributeSet pras = new HashPrintRequestAttributeSet();
DocFlavor flavor = DocFlavor.INPUT_STREAM.AUTOSENSE;
PrintService printService[] = PrintServiceLookup.lookupPrintServices(flavor, pras);
PrintService defaultService = PrintServiceLookup.lookupDefaultPrintService();
PrintService printPrintService = null;
// didn't work pras.add(new MediaSize(1,10,MediaSize.INCH) );
PrintService service = ServiceUI.printDialog(null, 200, 200,printService, defaultService, flavor, pras);
if (service != null)
     System.out.println("There is a service aunty-may!!");
DocPrintJob job = service.createPrintJob();
FileInputStream fis = new FileInputStream(getInputFileName());
DocAttributeSet das = new HashDocAttributeSet();
//pras.add(new MediaSize((float)3.25, (float)4.75, Size2DSyntax.INCH ) );
// - works
//pras.add(MediaSizeName.JIS_B4);
pras.add(new MediaSize(1,10,MediaSize.INCH ));
//pras.add(new MediaSize(1,10,MediaSize.INCH) );
     System.out.println("Doc has been set to custom size");
Doc doc = new SimpleDoc(fis, flavor, null);
job.print(doc, pras);
     System.out.println("any doc for you?");
catch (Exception e)
e.printStackTrace();
}Any help with this would be greatly appreciated. I'm new to java but I've programmed a bunch in c++.

Hmm ... no real help, but I found this note in the API:
MediaSize is not yet used to specify media. Its current role is as a mapping for named
media (see MediaSizeName). Clients can use the mapping method
MediaSize.getMediaSizeForName(MediaSizeName) to find the physical dimensions of
the MediaSizeName instances enumerated in this API. This is useful for clients which
need this information to format & paginate printing.

Not able to print to custom 4x6 paper size with Pages 5

I'm having a lot of trouble printing to a custom 4" x 6" paper size with pages 5. I create my custom size, switch the page setup to use that size in landscape orientation, and everything looks fine. Then when I go to print the document the destination paper size is set to "Suggested Paper: US Letter" instead of "Custom" as it used to be. If I do print on US Letter paper then its properly lined up at the top left corner, but if I print on 4x6 it is all cut off. I've tried scaling it to fit on my 4x6 size in the destination paper size menu, but that just shrinks the whole thing to fit in the center of the 4x6 in portrait orientation.
I am able to do this fine in pages '09, however I've already converted over 40 recipe cards to work with pages 5 and they don't export back to pages '09 properly.
If anyone has any suggestions on how to get this to work I would really appreciate them!

Hi,
here a short extract like i do it:
CLASS LCL_EVENT_HANDLER DEFINITION .
PUBLIC SECTION .
    METHODS:
   HANDLE_PRINT_TOP_OF_PAGE
         FOR EVENT PRINT_TOP_OF_PAGE OF CL_GUI_ALV_GRID,
ENDCLASS.                    "LCL_EVENT_HANDLER DEFINITION
* Event-Händer Implementierung
CLASS LCL_EVENT_HANDLER IMPLEMENTATION .
METHOD HANDLE_PRINT_TOP_OF_PAGE.
      PERFORM PRINT_TOP_OF_PAGE.
ENDMETHOD.
ENDCLASS.
CREATE OBJECT GR_EVENT_HANDLER.
SET HANDLER
GR_EVENT_HANDLER->HANDLE_PRINT_TOP_OF_PAGE FOR GR_ALVGRID_LEFT.
CALL METHOD GR_ALVGRID_LEFT->SET_TABLE_FOR_FIRST_DISPLAY
FORM PRINT_TOP_OF_PAGE.
LINSZ = SY-LINSZ - 16.
WRITE: / 'Report:   ', SY-REPID,
           AT LINSZ 'Datum:', SY-DATUM.
WRITE: / 'Benutzer: ', SY-UNAME,
           AT LINSZ 'Zeit: ', SY-UZEIT.
ENDFORM.
hope it helps.
Regards, Dieter

PAPER SIZE OR TYPE IS INCORRECT on printer display

I get this message on my printer when ever i send an eprint that contains a jpeg attachment, what am i doing wrong? my printer is set up with 8x11 plain paper in the portrait direction. the email prints out properly but then i get this message when It tries to print the jpeg. the image size is 4x6 inches at 120 dpi.

Hi AACTION1
I would do a power reset on the printer.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03177455&lc=en&product=4083871&tmp_track_link=ot_search
Here is a document for wrong paper size in tray. Check your settings, align the printer, update the printer's firmware.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02844544&lc=en&product=4083871&tmp_track_link=ot_search
I have included a document for the Paper Mismatch error from Microsoft Word.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01824353&lc=en&product=4083871&tmp_track_link=ot_search
If you need more assistance just let me know.

Default paper size scanning problem, LaserJet M1120n MFP

Hi, I just got a used LaserJet M1120n MFP. Installed the most up-to-date drivers form HP's website. Printing is fine over USB or LAN, however the WIA scanning driver defaults to paper size "Letter" and I can't scan A4 pages all the way. The bottom is always cut off and I get an unwanted strip besides the scanned document. Please, advise how to change the default paper size of the WIA driver to A4. I use Windows XP Pro. Looked everywhere but cannot find any settings that will allow me to change the default paper size. Any ideas?
I have been thinking, could default paper size be somehow be tied to system locale? My locale is European and all other device drivers do default to A4. I wonder how the WIA scanning driver chose to default to Letter size.
The TWAIN driver works fine (I can choose default paper size), though it is less intuitive than I expected. Too bad I can't use it over a LAN. Is there a way to calibrate the scanner for white as the background seems kind of dark?
Your suggestions and ideas are most appreciated. Thank you.

Thanks for the reply, Spencer. I have used Adobe Acrobat to scan by means of the WIA driver, but when I do so the paper size selection box is dimmed (inactive) and I can't choose any paper size (nor any is preselected). I have also used Win XP's native Scanner and Camera Wizzard; it doesn't even have a paper size setting. Then I have used it with Win 7's native Windows Fax and Scan; no paper size setting here either.
Here is a useful thread on the same issue from Adobe's forum: http://forums.adobe.com/thread/844549
Reading around the forums I came across several posts where people discussed the impossibiity to set paper size when scanning using the WIA driver. Their problem was a bit different, though. The WIA driver had locked to size 'Legal' while they needed to scan in size 'Letter'.
The WIA interface was developed by Microsoft and here is what they have to say about the issue:
http://msdn.microsoft.com/en-us/library/windows/hardware/ff548440%28v=vs.85%29.aspx
'Supported Scanner Paper Sizes
Although two WIA user interface components are able to display a list of page sizes to the user, there is no easy way for a WIA driver to know which page sizes a scanner supports.
Page Size in WIA Applications
There are no WIA properties that allow WIA drivers to report supported page sizes or that allow applications to specify page size directly. To communicate page size settings to a driver, an application must calculate the required size in dots per inch (dpi) and adjust the origin of the scan to conform with the registration requirements of the device.
Page Size in the Common Scanner Dialog and in the Scanner and Camera Wizard
Both the Common Scanner Dialog and the Scanner and Camera Wizard have a static table of supported page sizes in which each page size is described by its horizontal width and vertical height, both in increments of 0.001 inch. These page sizes are currently displayed only when the scanner is in document feeder mode.
The largest page size (by area) that a driver supports in page feed mode, as determined by the maximum bed size, is considered the default page size. Paper sizes that do not fit on the feeder or on the bed of the device are not offered to the user.' -- exactly my case!
Having tried the same WIA driver (developed by HP in this case) on several PC's running different WIndows OS and using non-US locale settings, I have came to the conclusion that HP may have hard coded the Letter paper size in the driver. I guess this works for North America but not in Europe where A4 is the standard size.
I guess I have to look into ways to get to that hard coded paper size setting in order to be able to make use of the driver. I don't even know if that will be possible but I'll keep on reading. Wish me luck

How do i change the default paper size in adobe reader

need adobe reader to open a pdf in a different paper size.
current paper size 10.51 x 11.00

Are you sure that's what you want to do though? What exactly are you trying to accomplish? Maybe there's a different way to do it...

Problems with custom paper sizes in Lightroom

Running Mac OS-X 10.9.3 (Mavericks). using an Epson Stylus Pro 3880, latest driver installed as confirmed by Epson tech support this morning. using Lightroom 5.4.
I only see this problem in Lightroom - not in Photoshop - which leads me to conclude that the problem is not an Epson-driver problem.
The problem is the following:
In the Print Module, I click on 'page Setup' bottom left. I define my custom paper size under 'Paper Size' -> 'Manage Custom Sizes'. Click OK.
I then enter 'Print Settings...' bottom left adjacent to the 'Page Setup' button. Select my printer, click on the 'Layout' drop-down list box button and select the 3rd tab in the list: 'Paper Handling'. Here is the problem: the 'Destination Paper Size' option is grayed out and unelectable, and incorrectly shows 'US Letter', which cannot be changed. If I click on 'Scale to fit paper size', and try to make a print to my custom paper that way, it still does not work: it only prints on a fraction of the whole paper.
I have also tried Apple menu -> System Preferences -> Printers & Scanners to change the default paper size there, but it makes no difference - it still incorrectly shows as 'US Letter' in Lightroom.
This problem does not occur in Photoshop: In Photoshop, if you go to File -> Print in the menu, and then hit the 'Print Settings' button near the top, my custom paper size is selectable in the 'Paper Size' list box. So it is a problem which is specific to Lightroom.
Any help appreciated. I have spent most of the day on the phone to Epson and Adobe Tech Support, and no-one has been able to dove the problem
Thanks,

I have had the same problem, and with the same result; Adobe Tech Support can't help or fix, after 15 hours on phone, Level 2 support. It is a software bug Adobe has, and can't seem to fix. I just upgraded to Lightroom CC, and my problem migrated with the upgrade. I print in Photoshop fine.
If you found an answer, I would appreciate knowing how to do it!
Thanks

How do I change the paper size in an existing Pages document?

How do I change the paper size on an existing Pages document?

So are your text box set to floating? You can tell that by looking in the Inspector>Wrap Tab when you select the text box.
If I had to guess I would say that the text boxes are floating and when you change the size of paper the text that you have in the main body area is shrinking so that it does require as many pages and you are losing the text boxes at the end. Is that correct? If so, they are still there, you just have to add page breaks to get to the pages that you lost and you should see them again.

Reader OLE server does not draw PDF-document if paper size is too big

If PDF document paper size is for example A0 (841 x 1189 mm) OLE object can be created and application shows PDF content correctly. But if application saves it's document and reopens it Reader does not draw content of embedded PDF document any more. Decreasing PDF document size to A1 solves the problem. Embedded object is not corrupted because it is possible to open it to Reader.
I'm confused why Acrobat Reader OLE server is capable of drawing PDF file content in creation phase but not later on when application opens same file containing embedded PDF objects.
"Application" means all possible application that has OLE support. I have tried this with three different applications and the behavior is same with all applications. Because of this I assume that application I'm developing does not have bug.

Hello Sig
The scanner works with a Windows computer, which proves the device is functional at a cursory level. The drivers are now distributed by Apple and this is an Apple computer. There is no scanning software provided by HP. HP's answer is that Mountain Lion takes care of all of this. I anticipate that some setting or driver was somehow tweaked since the scanner had been working with Mountain Lion until a few days ago. The device in question is an Apple product. So, I'm pretty confident that I'm in the right place.
Regards

Word document won't 'print' to PDF on proper paper size

I have a document in MS Word that's on a 5.5x8.5 page size. If I do a Save As, the resulting PDF uses the proper paper size, but it also shows color--which I don't want for this particular document.
When I do Print and choose Adobe PDF, I can choose Black/white which is great, but I'm struggling to get it to use the right paper size. I've tried ever combination I can think of in the Default Setting and Adobe PDF Page Size options, but can't get it to show anything but 8.5x11.
Any thoughts on how to get the right paper size using Print to PDF?

Is this a Word document generated by Adobe's RoboHelp product or just a document generated directly in Word?
If the latter, you are asking in the wrong place. Even if you are using RoboHelp, this looks more like a question to ask in the Acrobat forums.
http://forums.adobe.com/community/acrobat
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

How to print the PLD document in A5*2 paper size?

Dear All,
I am trying to print the pld Document in A5*2 paper size. Is it possible in SAP B1 PLD?
please help me.
Thanks & Regards,
Mahendra

Hi,
i don't think it depends on the print layout designer.
when you print it you have the choice to select the printer and change the settings.
when your printer driver supports it you should be able to print it.

How do I set "US letter" as my default paper size when I open a document?

I'm using Adobe Reader 9.5.5 and Mac OS 10.7.5.
Every time I open a PDF that's been emailed to me, Reader thinks it's US legal size, 11" x 14". Printing the document becomes a mess, unless I first remember to go File > Page setup > Paper size > US letter.
I'd like to be able to set US letter as my default paper size when I open a document. Can anyone tell me how to do that?
Thanks in advance,

I am replying to my own question. I learned that if you right click when trying to open a PDF, you are asked which app you wish to use to open the file. If you click on Get Info, instead of choosing an app, you get this great information box which gives you the option to set Adobe Reader as your default app for PDF files. It even allows you to change all the pdf files you already have to Adobe Files. Yay.

HP LaserJet MFP M476dw paper size mismatch when copying or scanning from ADF

We have HP Color LaserJet MFP M476dw that has an issue when copying or scanning from the ADF.
Put a single A4 sheet in the ADF and choose copy, with all settings correct & no resizing, and the output copy is moved down the page (increased top marging by a couple of inches).
My initial thoughts were a paper size issue (e.g. treating A4 as Letter or vice versa) but all settings look correct. I have even done a reset and started over and the problem remains.
If I take the original and place it on the flatbed and copy from there with all the same settings then it works fine.
There is a similar issue when scanning from the ADF. Again, scanning from the flatbed works fine.
I've tried all I can think of. Does anyone have any further suggestions? Could it be a fault in the ADF?
Here's the full device settings info:
Device Configuration
[Shop for Supplies][Support]
Product Information
Product Name:
HP Color LaserJet MFP M476dw
Formatter Number:
YF10C9X
Serial Number:
CNB7G2H6T9
Service ID:
24113
Firmware Datecode:
20131122
Disable Fax:
No
Telecom Version:
05-031-001
Location:
UK
ADF Installed:
Yes
Max Monochrome Print Quality:
600x8
Max Color Print Quality:
ImageREt 3600
Controller Number:
72
Duplexer Version:
0
Device Description:
HP Color LaserJet MFP M476dw
Language:
English
Default Settings:
Self-managed
Asset Number:
Your Company Name:
Contact Person:
Device Location:
Geo Location:
Product Security:
Off
Wired HW Address:
fc:15:b4:78:28:46
Wireless HW Address:
54:35:30:2f:d7:fc
Network In Use:
Wired
Host Name:
NPI782846
IPv4 Address:
192.168.9.18
IPv6 Address:
FE80::FE15:B4FF:FE78:2846
Total Memory:
256 MBytes
Available Memory:
117.7 MBytes
Installed Personalities and Options
PCL6
(20040201)
AirPrint
PCL
(20040201)
PDF
(20040201)
PS
(20040201)
USB Flash Drive:
Empty
Impressions
Total Impressions:
10684
Monochrome Impressions:
4799
Color Impressions:
5885
Total Equivalent Impressions (A4/Letter):
10684.0
Monochrome Equivalent Impressions (A4/Letter):
4799.0
Color Equivalent Impressions (A4/Letter):
5885.0
Duplex Sheets:
1223
Jam Events:
0
Mispick Events:
4
Photo Color Impressions:
0
Photo Monochrome Impressions:
0
USB Flash Drive Insertions:
0
Images Scanned to USB Flash Drive:
0
Copy Flatbed Images Scanned:
373
Copy ADF Images Scanned:
409
Copy Monochrome Impressions:
1122
Copy Color Impressions:
102
ADF Images Scanned to Host:
0
Flatbed Images Scanned to Host:
0
Images Scanned to E-mail:
0
Images Scanned to Network Folder:
0
Fax ADF Images Scanned:
23
Fax Flatbed Images Scanned:
1
Fax Impressions:
18
Images Sent from PC:
0
ADF Images Scanned:
1149
Flatbed Images Scanned:
779
Scanner Jam Events:
8
Paper Settings
Default Paper Size:
A4
Default Paper Type:
Plain
Tray 1 Size:
A4
Tray 1 Type:
Letterhead
Tray 2 Size:
A4
Tray 2 Type:
Plain
Paper Out Action:
Wait Forever
Manual Feed:
Off
Duplex:
Off
Bind:
Long Edge
Print
Auto Continue:
Off
Number of Copies:
1
Courier Font:
Regular
Orientation:
Portrait
Monochrome RET:
On
Wide A4:
No
Monochrome Resolution:
600
Monochrome Bits per Pixel:
8
Color Resolution:
600
Color Bits per Pixel:
32
IO Timeout:
120 Seconds
Jam Recovery:
Auto
Personality:
Auto
Print PS Errors:
Off
USB Flash Drive
Print Documents:
Number of Copies:
1
Paper Size:
A4
Paper Type:
Plain
Fit to Page:
On
Collation:
Off
Output Color:
Color
Print Photos:
Image Size:
10 x 15 cm
Paper Size:
A4
Paper Type:
Plain
Lighter/Darker:
<-----*----->
Number of Copies:
1
Output Color:
Color
Scan Settings:
Scan Resolution:
150
Scan File Type:
PDF
Scan Paper Size:
A4
Flatbed Scanner:
Single Page
Document Feeder:
1-Sided
File Name Prefix:
scan
Output Color:
Color
Copy
Optimize:
Auto Select
Lighter/Darker:
<-----*----->
Paper Size:
A4
Paper Type:
Plain
Collation:
On
Number of Copies:
1
Reduce/Enlarge:
Original=100%
Draft Mode:
Off
Tray Select:
Auto Select
Two-Sided:
1-Sided to 1-Sided
Multi-Page Copy:
Off
Fax
Your Company Name:
HP Fax
Answer Mode:
Automatic
Rings to Answer:
2
Distinctive Ring:
All Rings
Dial Prefix:
Off
Fax Resolution:
Fine
Lighter/Darker:
<-----*----->
Fit to Page:
On
Glass Size:
A4
Dialing Mode:
Tone
Redial if Busy:
On
Redial if No Answer:
Off
Redial if Comm. Error:
On
Detect Dial Tone:
Off
Billing Codes:
Off
Extension Phone:
On
Stamp Faxes:
Off
Private Receive:
Off
Confirm Fax Number:
Off
Allow Fax Reprint:
Yes
Print Duplex:
Off
Fax/Tel Ring Time:
20
Fax Speed:
Fast (V.34)
Error Correction:
On
Forward Fax:
Off
Block Junk Faxes:
Off
Phone Line Volume:
Medium
Alarm Volume:
Medium
Ring Volume:
Medium
Key-Press Volume:
Medium
Fax Confirmation:
Never
Fax Error Report:
Never
Include First Page:
On
Auto Log Print:
On
Print T.30 Trace:
Never
Paper Types
Plain:
Normal
HP Matte 90g:
Normal2
HP Matte 105g:
Heavy
HP Matte 120g:
Card stock
HP Matte 150g:
Extra Heavy
HP Matte 200g:
Extra Heavy
HP Glossy 120g:
Glossy
HP Glossy 150g:
Glossy
HP Tri Glossy 150g:
Glossy
HP Glossy 200g:
Heavy Glossy
Light 60-74g:
Light
HP EcoSMART Lite:
Extra Light
Intermediate:
Normal2
Mid-Weight 96-110g:
Heavy
Heavy 111-130g:
Card stock
Extra Heavy 131-175g:
Extra Heavy
Hvy Glossy 111-130g:
Light Glossy
X-Hvy Glossy 131-175g:
Glossy
Card Glossy 176-220g:
Heavy Glossy
Color Transparency:
Transparency
Labels:
Label
Letterhead:
Normal
Envelope:
Envelope
Heavy Envelope:
Heavy Envelope
Preprinted:
Normal
Prepunched:
Normal
Colored:
Normal
Bond:
Heavy
Recycled:
Normal
Rough:
Heavy
Heavy Rough:
Heavy
HP Tough Paper:
Tough Paper
Opaque Film:
Tough Paper
Energy Settings
Sleep/Auto Off After:
30 Minutes
Wake on These Events
USB Job
Yes
LAN Job
Yes
Wireless Job
Yes
Control Panel
Yes
Fax Ring
Yes
Shut Down After:
Never
LaserJet Updates Settings
Check Automatically
Yes
Prompt Before Install
Yes
Allow Downgrade
Yes
Allow Updates
Yes
Miscellaneous
Extended print modes modified:
No
Very Low Setting (Black Cartridge):
Prompt
Very Low Setting (Color Cartridges):
Prompt
Low Threshold (Black Cartridge):
5%
Low Threshold (Cyan Cartridge):
3%
Low Threshold (Magenta Cartridge):
3%
Low Threshold (Yellow Cartridge):
3%
Store Usage Data&colon;
On Supplies
USB Connection:
No
Font Source:
I (Internal)
Font Number:
23
Font Pitch:
10.00
Font Point Size:
12.00
Symbol Set:
PC-8
Form Length:
64 Lines
Append CR to LF:
No

To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
I hope this helps!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

I can't get the printer to accept a different paper size. I'm trying to print on 6.5x10.

I have an HP 8600 All-in-One and am printing from a Mac running 10.6. I changed the page setup to 6.5x10, but keep getting a message that the printer and document paper sizes don't match.
This question was solved.
View Solution.

Hi dawncheryl,
What printing application are you using?
Follow the steps in the documents below, and let me know what you find out?
Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing in Microsoft Word
Macintosh: Using the Paper Type/Quality Panel to Change Print Settings in Mac OS X 10.5 and 10.6
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Document Size v Paper Size

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