Document stuck. can't delete it.HP Officejet Pro 8600.

I have an HP Officejet Pro 8600 printer.  My document is stuck in print queue and won't let me delete it.  Nothing else can print.  This seems to happen on a regullar basis.  It happens on email, on word documents, etc.  I would like to get document out of queue so other documents can print and also stop the problem from happening.  thanks.

Hello-
Try these steps :
First Stop the  Print Spooler. If you attempt to copy or delete any items in that folder while the Print Spooler is started, you will get an error stating that the items are in use.
If you need help stopping the spooler just tell me your Operating System.
Go to C:\Windows\System32\spool\PRINTERS. Usually when you get to the PRINTERS folder you will get a pop up message stating that you need administrator permission to enter the folder, and all you need to do is press Continue.
There will be two items in the folder for every item in the print queue.
If you are wanting to manually delete the print queue instead, you can just delete the items at that time.
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
Donald

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    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Can't Scan with HP Officejet Pro 8600 N911g

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    View Solution.

    Hi @dpm2591,
    Welcome to the HP Forums!
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    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Since upgrading to Yosemite I can't scan wirelessly with Officejet Pro 8600

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    Hi Donnanz,
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    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Now really can't print from Officejet Pro 8600 Plus

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    This question was solved.
    View Solution.

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    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • My iPhone and my iPad are connected by wi-fi, but I can't print on HP Officejet Pro 8500A Plus. On the other hand, I can print over wi-fi from PC. What can I do?

    Hallo, thank you for trying to help. Here is my problem:
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    Hey helmut,
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  • My HP Officejet Pro 8600 can't print from my MacBook Air

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    This question was solved.
    View Solution.

    Hello boojoo1tw,
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    I worked on behalf of HP.

  • New (bought last year) Officejet Pro 8600 Plus and I can't get the ADF working.

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    Hi - You can find the different UK numbers at this location:
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    Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
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  • Unable to Completely Scan Legal Size Documents with Officejet Pro 8600 Plus

    I am trying scan legal sized documents on my new Officejet Pro 8600 Plus. I have reviewed the forums, and this has been a recurring problem in the past (see link---  http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Scanning-Legal-Size-Documents/m-p/35416#M14...   ), but does not appear to be resolved. Whether I use the document feeder or the glass, the document is cut off at the bottom, and appears to be stopping at the 'A4' size, vs. legal. I cannot locate any setting on the scanner itself, or in the HP Utility software to change this, or even to be able to identify the current setting, if it is one. 
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    This question was solved.
    View Solution.

    Hello,
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    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g can not define a custom size paper.

    HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g can not define a custom size paper.  I would like to have a custom size to work with a card making program.

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  • HP Officejet Pro 8600 won't save scanned document in searchable PDF or .rtf format

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    Hello TrailsEnd,
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    I worked on behalf of HP.

  • Can't Open Officejet Pro 8600 Software in Windows 8.1

    I have Windows 8.1 64 bit.   I installed Officejet Pro 8600 e-all-in-one-printer N-911a using OJ8600-1315.exe.   The printer and software worked fine in Windows 7.   In Windows 8.1, the printer works well wirlessly.   It prints, scans, and copies with no problem.   I can use the window on the printer to start scanning and copying.   However, I have an icon on the Windows 8.1 Start Page that says Officejet Pro 8600.   When I click on it, it opens a window labled HPSolutionsPortal.hta - Microsoft Visual Studio.  I do not get the Officejet software where I can control the resolution of scans and files produced by the printer.   How can I access the HP Officejet Pro software?
    This question was solved.
    View Solution.

    Gi,
    From the Control Panel go to Programs and then select Default Programs.
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    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • OfficeJet Pro 8600 Plus fried by thunderstorm - how can I removed ink cartridges

    A thunderstorm last week fried the power supply of my OfficeJet Pro 8600 Plus. The printer is beyond economical repair so I have ordered a new printer.
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    This question was solved.
    View Solution.

    Hello ,
    Welcome back to the HP Support Forums!
    Sorry to hear about the Officejet 8600 taking that kind of damage in a storm. Regarding the inks not being accessible, the only thing I can think is to reference the carriage jam support guide.
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    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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