Document wont print on wireless or wired

I have a HP Photosmart6520 e-All-in-One. I have had it for about 6 months with no problems until today I am trying to print a document and it wont print. I tried it both ways from my Dell laptop, wireless and wired this document will not print. So I used HP Print doctor and was able to print a test page twice. I am assumming it is the document but for the life of me I can't figure out why.I even turned off my firewall and tried to print again with no luck and there is nothing showing up in the Print Que. Thanks for your help in advance

Hi heather13,
Welcome to the HP Support forums. I understand that you are unable to print to your Photosmart 6520 from your Dell laptop.
I’ve included the Print Jobs are Stuck in the Print Queue document. There are different sections for the different operating systems. Please click on your operating system and follow the steps.
Regards,
Happytohelp01
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I work on behalf of HP

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