Documentation for SalesCloud and Rightnow integration.?

Documentation for SalesCloud and Rightnow integration

Unfortunately I could not find any references for such documentation. You may want to contact support to see if they have had similar questions.
Jani Rautiainen
Fusion Applications Developer Relations
https://blogs.oracle.com/fadevrel/

Similar Messages

  • Enduser documentation for fi and co

    Hi Gurus,
    Any body can provide enduser documentation for fi and co i will assign full points to you
    [email protected]
    Thanks
      RAM

    hi
    What Are SAP End User Manual
    It is the same for every other modules although here I reference it mainly for SAP HR.
    1) You should understand which targeted group for the end-user training is for.  Do they have any computer background or not. 
    2) In what way they are going to make use of the manuals supplied to them during the course of training.
    Let us focus on how to prepare manuals:
    In the client side , End Users are not permanent. If they get any better job outside they will resign and go out. Even if you train them well, again the end-user team disappears after some time. That is why implementing company( Client ) expects SAP Consultants to prepare documents which are self explanatory (even to a layman in SAP) and study themselves and use the sap easy access very comfortably.
    Hence we should prepare a document which explains the following things comfortably:
    A) All the buttons and Screens we have in sap and its importance for an end-user.
    B) All the transaction codes used by end user.
    C) The STEP by STEP usage methodology with screen shots and explanatory foot notes for each Transaction code.
    D) Prepare a book a table and columns which should have the following information:
    - Sl.NO.
    - Transaction Code
    - Navigation path 
    - Use of the Code
    - Expected Result
    - Achieved Result
    - Remarks/Any Comment
    E) Highlight the common troubles during the usage of SAP by an end- user and give the solutions (ready to use)
    These problems you can come across while giving the in house training for the end-users.  You just place them at one place and publish it for their usage in future for any of their new joinees as an end-user.
    F) Every consultant is aware that the entire Organsiational Management is with end user only. Means consultant should train the end user in entire OM.
    G) We should inform the importance of info types and usage for our purposes at expert mode, PA30, PA40 etc.,
    H) Each field in the international infotypes should be explained very clearly and ensure that they are comfortable with the fields of infotypes which have been configured for their company.
    For example : info type 0001 Org Assignment insists about the three structures of the HR. We should explain each sub field like Emp Group, Emp Sub Group, Personnel Area and Sub Area and its importance and relevance to their company so as to understand while processing them from the end- user point of view . 
    When an employee is hired into the company , now the end-user in a position to understand which employee group and subgroup, Personnel Area And Sub Area etc., should allotted..
    Like this whatever comes across in SAP Easy Access should be insisted through the training of end users.
    I) Demo, exercises and solutions should be provided in the manuals.
    J) Glossary of terms and expansion of Acronyms, Abbreviations should be given.  Like this each consultant should focus on end user training and prepare the documents.          
    What is the Difference between Consultant & End users?
    SAP consultant role is to build the system, changes & modification/updation in currently installed SAP system for the end users.
    SAP End user only use the SAP system just to fetch some info, or to create new thing. So a end user is just using the final product which it is meant for and consultnat design the product/updation and modification.
    The roles and responsibilities of end users is working in easy access menu they will not have authorizations of using img settings if they get doubt they will send query to the implemented company and just entering day to day transactions.
    Roles and Responsibilities of End User:
    Using the software at the end or after the implementation is an End User.
    In sap HR , we do come across entire Org Management creation by an end user after the Personnel strucutre is created.  OM objects like creation of Org Unit means functional area or dpt , creation Job and Position and its occupancy is with in the limits of an enduser.  Initiallly the OM is created by sap consultant . In course of time a new department has appeared in the company of the client .. this has to be created by the enduser rather than depending up on the implementor... similarly new job and position..like this small things are always done by the enduser.
    The entire work of OM is purely depends upon the enduser.
    After from this running periodical payroll and Ensuring of the Time schedules ( Work Schedules) of each employee is done from sap easy access by an enduser and the show run of payroll everymonth is by the enduser only.  Like this lot of roles are there for an end user. 
    Whatever the problems come across during the enduser utilisation of sap ...that will reach as ticket to the support team
    Explain what are the job responsibilities of END user & POWER user.
    One would need user id and password to access SAP be it a developer, consultant, administrator, or end user.
    End user is the one who performs transactions in SAP after it goes live. Such as posting an invoice, goods receipt, creating purchase orders, sales orders etc.
    Power Users are users with advanced knowledge in certain applications and with special permissions or roles. They work in the specialist departments in the company and are available to other users as contact persons.
    nagesh

  • Documentation for wwv_flow_utilities and other wwv packages

    Hi,
    Where can I find documentation for wwv_flow_utilities and other wwv packages? It seems we have to use many of the variables/procedures/functions provided in certain situations.
    Thanks,
    Paresh

    Hello Paresh,
    The documentation is here. Click on the 'Application Express API Reference' for detailed info.
    Greetings,
    Roel
    http://roelhartman.blogspot.com/
    http://www.bloggingaboutoracle.org/
    http://www.logica.com/

  • Documentation for LSMW and BDC

    can anybody give me documentation for LSMW and bdc and its relevance in asset accounting.

    Hi Anand,
    there are several threads available in this forum for this topic. kindly do a search- you will get several useful material.
    i have given u couple of useful links
    LSMW
    LSMW demo
    BDC & LSMW
    The last thread has both the topic u have asked about.
    Thanks
    Janani
    award points if helpful

  • SAP Cloud For Customer and Gmail Integration

    Hi Experts,
    Is it possible to integration SAP cloud for customer with Gmail ?
    Please share your valuable thoughts on this post.
    Many Thanks
    Mithun

    Hi Mithun,
    There is no Add-In for Gmail as we have for Outlook and Lotus Notes in the current release of the system.
    You can only integrate Gmail as you do for other email services:
    http://scn.sap.com/community/cloud-for-customer/blog/2014/04/14/enabling-ios-push-notifications-on-cloud-for-customer
    You can also integrate Gmail via IFTTT to enable iOS Push Notifications:
    http://scn.sap.com/community/cloud-for-customer/blog/2014/04/02/guide-how-to-configure-workflow-to-send-email-notifications-and-create-tasks
    Hope it helps.
    Best Regards,
    Cristiano

  • Documentation for reporting and printing

    Hi to all dear sap experts.
    I need a little information...
    We have SAP Business One 9.0 PL 08. In SAP Help we have a link to URL  http://service.sap.com/smb/sbocustomer/documentation.
    Opening this URL, we are redirect to https://websmp206.sap-ag.de/smb/sbocustomer/documentation where, after login, we can see the documentation about sap business one 8.0 and 9.0 release.
    But there is nothing about PLD PRINT LAYOUT and CRYSTAL REPORT.
    Can you suggest me a correct link from where a can download the documentation for these 2 software ?
    I would like to understand more about PLD and ("maybe") try to create a layout for eg. Invoice with crystal report..
    Thank's in advance for your time and your help...
    Luca

    Hi,
    There is a documentation for both PLD and crystal report for 8.8 version.
    Under documentation ---> Choose release family 8.8--->Select how to guides for 8.8 & 8.1 (top right corner)---> List of guides will appear.
    Thanks & Regards,
    Nagarajan

  • Looking for documentation for CSM and the Lync 2010

    hi experts,
    Does anybody knows have Cisco any good documentation for the Lync 2010?
    We have to setup the CSM for the load balancing as we are not able to use DNS load balanbing method. Or we have done so, but we need to very if things are correct.
    Pepi

    Hello Dunc_F,
    Is this what you were looking for?
    http://a248.e.akamai.net/pix.crutchfield.com/Manuals/472/472RADIO2.PDF
    B-rock

  • Documentation for FXML and CSS

    Where can I find documentation that lists all the different things you can do using FXML and CSS for JavaFX?
    For example, how am I supposed to know that I can do "-fx-font-size: 12px" for font size in CSS or "Font name='System' size='12.0' />" for FXML?

    CSS Styling
    Here is the css reference guide, which is an excellent start.
    Complement it by thoroughly studying caspian.css (the JavaFX 2.2. stylesheet) and modena.css (the JavaFX 8 stylesheet).
    There is also css styling info scattered throughout the Oracle JavaFX tutorials.
    Try using the material from the css reference guide to style some of the simple default controls, like buttons etc.
    Once you have the hang of that, move on to more complex things like graphs and tables.
    Don't forget tricks like overriding some of the default paint constants as it makes styling much easier if all you need is a color change, for example try the following stylesheet:
    .root { -fx-base: antiquewhite; }
    FXML Reference
    There is (and never will be) any such thing (as least not a complete one).
    FXML works by reflecting on classes.
    As you can add more classes to your classpath or modify existing classes, you can add more elements and attributes to fxml.
    Best current documentation of fxml is the Introduction to FXML as well as the FXML tutorials from Oracle.
    In terms of learning some of the more common elements and attributes for FXML for standard JavaFX controls, try loading up SceneBuilder and examining the FXML it generates.
    Also, as FXML is a reflection of the JavaFX Java API, you can get to know what attributes and elements it can use by looking at the standard JavaFX javadoc.
    All that said, I think the FXML documentation could be improved, so if, after you go through in detail studying the available information I provided in this post, you have concrete ideas for improvement of the documentation, feel free to file specific detailed requests in the JavaFX issue tracker, or send feedback to the JavaFX documentation team's email address: [email protected]

  • Documentation for HPT and OWA pacakges?

    Can anyone shed any light on where you can find documentation on these packages
    -- other, that is, than yanking them out of the DB and learning by inspection?
    I've spent a couple hours searching the 8i and 9i documentation without luck...

    Can anyone shed any light on where you can find documentation on these packages
    -- other, that is, than yanking them out of the DB and learning by inspection?
    I've spent a couple hours searching the 8i and 9i documentation without luck... I spent 2 secs on Google :-)
    http://otn.oracle.com/docs/products/ias/doc_library/90200doc_otn/web.902/a90101/toc.htm
    It is for the Release with version 1.0.2.2, but maybe not much have changed/added since then...
    Hth,
    Fredrik

  • Agreement Configuration for B2B and BPEL integration

    I configured a listening channel on B2B to pick up custom xml files from a folder. I have a BPEL SOA composite that has a B2B adapter as a service to receive the custom xml files from B2B through direct integration. Since B2B has to send the xml file only to a SOA composite and not to another trading partner, how do I configure the agreement in B2B?
    Appreciate your help.

    Hi Naresh and Anuj,
    Thanks a lot for your responses.
    This is the problem that I am facing now.
    As per your suggestion, I deployed an inbound agreement that specifies that the Sender is the Other TP (EPCOD) and the Receiver is the Host TP EPCOZ). Also I left the channel for the Host TP blank in the agreement - did not select anything from the drop down.
    When I drop the file into the folder specified in the internal listening channel, with the following naming convention (EPCOZ_PayableInvoice_1.0_Custom_1234.xml), the file gets picked up, but I get the following error message:
    Description: Agreement not found for trading partners: FromTP EPCOZ, ToTP EPCOZ with document type PayableInvoice-1.0-OUTBOUND.
    For some reason, it thinks that both the sender and the receiver are the same. If I reverse the file name as EPCOD_PayableInvoice_1.0_Custom_1234.xml, then it thinks that the From TP is EPCOZ and the To TP is EPCOD.
    Any ideas? Appreciate your help.
    Thanks.
    Raja

  • Webdynpro for ABAP and Portal Integration

    Hi Experts,
    we created a WebDynpro  for ABAP application for portal. The application will modify/update few fields in backend sap HR table PA0006 (infotype 6) . The end user (portal user) should be able to update his data in backend with the iview created on this application.
    I have below two questions in my mind.
    1. Do we need portal eventing for this? It's a single iview in portal which will fetch and update his data through this WebDynpro  for ABAP application.
    2. It is for 10 countries of almost 1000 users (with same userid in portal and backend). How can I make sure that the enduser updates and fetch his records only. The SSO is already set up between Portal and Sap ECC system. Do I need to again pass the enduser portal id to the sap in coding to fetch and update the data or sso will take care of itself.
    Thanks
    Ajay

    1. Do we need portal eventing for this? It's a single iview in portal which will fetch and update his data through this WebDynpro for ABAP application.
    Answer: If you use, for exemple ITS to access this Webdympro, you will not need any action on portal for sure. Actually you will just need actions on portal, if you want to make some customization on portal side. If you want just show the Webdympro how it is, your action are all on backend..
    2. It is for 10 countries of almost 1000 users (with same userid in portal and backend). How can I make sure that the enduser updates and fetch his records only. The SSO is already set up between Portal and Sap ECC system. Do I need to again pass the enduser portal id to the sap in coding to fetch and update the data or sso will take care of itself.
    If you access via ITS, te custome will acess the backend with the user you have set on the SSO or user-mapping. The portal there is nothing to do in this regards, you must just take care of this on backend.
    Please evaluating the answer you are contributing for the SDN keep growing.
    Edited by: Fabio Sarmento on Sep 19, 2011 2:41 PM

  • No email option in Delivery Extension for SP2010 and SSRS integrated mode

    I just set up SSRS R2 in integrated mode with SharePoint 2010. When I went in to setup a subscription, the only options I had under delivery extension were Windows File Share, SharePoint Library and Null Provider. Did I miss something on the setup to
    allow email as a delivery extension?
    Thanks!
    Frank
    Frank

    We faced the same issue today. We have SSRS 2012 in SharePoint 2013 integrated mode. We need to go to SSRS service application and click on manage. Then navigate to E - mail settings. Check the Use SMTP server and specify the Outbound SMTP server.

  • Template Installer for BI and EP integration

    Dear Friends,
    I am trying to Configure my BI 7 system to EP.
    and according to SAP Note - 917950 template installer is standard procedure
    to configure it.
    i access this tool through http://<host>:<port>/nwa.
    when i run the template after entering required values in given fields.
    i got error message on step one.
    Element 'SAPConfigLib.IDS.Unclassified.createRfcDestination':!BrokerImport.import_of_element_failed!!BrokerImport.Fehler!com.sap.tc.lm.ctc.cul.cpi.exceptions.CPIBaseException: <Localization failed: ResourceBundle='com.sap.tc.lm.ctc.cul.cpi.CPIResourceBundle', ID='com.sap.tc.lm.ctc.cul.cpi.BaseException_BASE_EXCEPTION', Arguments: []> : Can't find resource for bundle java.util.PropertyResourceBundle, key com.sap.tc.lm.ctc.cul.cpi.BaseException_BASE_EXCEPTION:com.sap.tc.lm.ctc.provider.javaServiceProvider.JavaServiceWriter.writeElement!BrokerImport.LINE!157-:com.sap.tc.lm.ctc.cul.broker.BrokerImport.importElement.86
    -:com.sap.tc.lm.ctc.cul.broker.BrokerImport.importElement.128
    -:com.sap.tc.lm.ctc.cul.broker.BrokerImport.importElement.128
    -:com.sap.tc.lm.ctc.cul.serviceimpl.importservice.CULConfigurationImport.importConfiguration.96
    -:com.sap.tc.lm.ctc.ccl.templateinstaller.StepExecuter.run.41
    Element 'SAPConfigLib.IDS.Unclassified.createRfcDestination':Error during executing Java Reflection:JCO.Client not connected in repository call
    Any help highly Appricated,
    Regards,
    Malik

    Hi Malik,
    Did you create RFC destinations properly....
    here is the document...
    http://help.sap.com/saphelp_nw2004s/helpdata/en/be/6e0f41218ff023e10000000a155106/content.htm
    the same problem what you are facing is.. http://sap.ittoolbox.com/groups/technical-functional/sap-basis/error-in-bi-post-install-2053496
    regards,
    Pradeep

  • Material needed for AFS and SCM integration

    Hello Experts,
            Please provide with links and help documents which having good informations about doing demand planning for AFS data in SCM.  Any help is highly appreciated.
    Thanks and Regards,
    Babu

    Hello Babu,
    Try the link below:
    http://help.sap.com/saphelp_scm50/helpdata/en/43/38619c22a71bd0e10000000a1553f7/frameset.htm
    Regards,
    Michel Bohn

  • Documentation for RowSet and dataTableNModel

    I want to get a clear understandig of RowSets and DataTableNmodels. How can I get a thorough documentation ?

    you can also look at the Creator api refs:
    http://developers.sun.com/prodtech/javatools/jscreator/reference/apis/index.html
    and the appmodel example shows some ways to code to the datamodel:
    http://developers.sun.com/prodtech/javatools/jscreator/reference/codesamples/sampleapps.html
    hth,
    v

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