Documentation link problem [solved]

Hi, It's happening a problem with the 10gR2 documentation link.
The page for the link was not found.
See:
http://www.oracle.com/pls/db102/portal.portal_db?selected=3#index-ADV

It's OK again.

Similar Messages

OpenMPI compile/link problems [SOLVED]

After installing openmpi 1.6-2, I tried compiling a well-tested mpi program that
I have been running under lam mpi on Debian linux. Attempting to compile on
Arch openmpi results in missing libraries:
swallow:~/svn/conv/trunk$ make
mpicc -g -c main.c
mpicc -g -c timestep.c
mpicc -g -c thermo.c
mpicc -g -c toyrad.c
mpicc -g -c getprofile.c
mpicc -g -o conv main.o timestep.o thermo.o toyrad.o \
getprofile.o -lcdf -lm
main.o: In function `main':
/home/raymond/svn/conv/trunk/main.c:157: undefined reference to `lam_mpi_comm_world'
/home/raymond/svn/conv/trunk/main.c:158: undefined reference to `lam_mpi_comm_world'
/home/raymond/svn/conv/trunk/main.c:187: undefined reference to `lam_mpi_comm_world'
/home/raymond/svn/conv/trunk/main.c:189: undefined reference to `lam_mpi_comm_world'
/home/raymond/svn/conv/trunk/main.c:629: undefined reference to `lam_mpi_sum'
collect2: error: ld returned 1 exit status
make: *** [conv] Error 1
swallow:~/svn/conv/trunk$
I then downloaded the openmpi package from the OpenMPI website, compiled it myself,
and installed it in /usr/local. I was able to compile and run the program with no trouble.
(The --prefix /usr/local flag was needed on mpirun.)
I notice that the openmpi libraries have been moved to /usr/lib/openmpi/ in the Arch version.
Presumably Arch openmpi would work if one told the system where the libraries were (I haven't
tried it), but relocating the libraries seems like an unnecessary complication to me and a
booby trap for the unwary.
Last edited by djraymondnm (2012-09-11 12:57:18)

Compilation of C code works for me. The location of the libs should not be a problem because the linker find them with the following file :
$ cat /etc/ld.so.conf.d/openmpi.conf
/usr/lib/openmpi
I just pushed openmpi-1.6.1 in [extra]. Let me know if it works for you. If not, could you please give me a minimal example that does not compile for you ?
Last edited by stephane (2012-09-04 23:10:17)

InDesign to Adobe Acrobat to Adobe Reader Link problem

Hi - I'm responsible for a long conversation about link problems in creating file links in InDesign that did not work in Acrobat. At the end of that long discussion, I thought I solved the problem, but didn't. Since then, I've been MUCH more observant.
The problem appears to take place in Adobe Reader.
My home computer on Win7 is different than my work Computer (XP), but I have the same software on both.
At work, I discovered that when I clicked on a PDF, it worked fine, that its links opened a new PDF window, but when I clicked on links on the second document, the links failed and Microsoft returned an error message telling me that I was screwed. Because I was screwed, I couldn't see what was in the path of that error.
It turns out that for some unknown reason (which you might clarify for me), my Adobe Readers are attempting to open my documents in Internet Explorer and that just won't work.
What I observed at home is that I made 5 test documents in ID, and ported them to Acrobat. As it turns out, my default for opening PDFs is Adobe Reader, which I saw on the chrome of the first document I opened. When I clicked a link, and I got the error message, I noticed my browser was up.
When I set my default for opening in Acrobat, everything worked like a charm! How about that!
Now then, what that says to me is that Adobe Reader is to be used exclusively with a browser, so if the people who are going to read your internal PDF files with Reader without those files being on a web server of some type, you are totally screwed. The only way you can use Reader is if you click on the file and bring it up directly. Don't rely on linking to other documents.
I mean, that is what it seems to me.
Now, I am creating a big project for an environment without a webserver and obviously my sense of panic is palpable. That said, I believe that all my users can read my files using Acrobat (to be tested tomorrow), which I hope means I can breathe a bit easier.
Do any of you have any thoughts on this subject? If you are really curious, I can make a packet of test files available.

Karen_Little wrote:
The files and the PDFs are all in the same directory.
The tests are on local drives. All indesign files and their related PDFs were in the same directory.
The same for Word and its related PDFs. Note that the PDFs created by Word then read by Adobe Reader worked correctly. They all opened in Adobe Reader.
If the default program for opening PDFs is Acrobat, everything works correctly, with the added benefit of everything opening in a different window, which is what I want (yet to be tested at work). If the default program is Adobe Reader, the second generation of links do NOT work because Reader opens in Internet Explorer.
When I open a Word-created PDF with Acrobat, view the link, and click to the Actions menu, the action is "Open a file"
When I open an InDesign PDF with Acrobat and do the same, the action says "Open a web link"
Big BIG BIG bug.
Are you seeing the link commands by editing them in Acrobat? If not, try, so you can see the exact command and file or URL instruction. It still may be a bug, but you'll have better evidence when you report it here:
Adobe - Feature Request/Bug Report Form
And, you might want to try correcting a link command in Acrobat, to see if can work for both Acrobat and Reader.
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices

Flash Builder Link Problem

Whenever I try to access links in Flash Builder such as those on the Start Page, Device Connection Help in Run Configurations or even Find and Download other versions of Flex SDK in the Flex Configuration window it opens up a blank Notepad window with an error "The filename, directory name, or volume label syntax is incorrect."
Anyone have any idea on how to fix this? I assume it is supposed to open up a web page.

Wow, problem solved. I thought it was weird when I installed Flash Builder 4.7 and it was still happening. Apparently at some point I set Notepad.exe as the default program to open HTML files and did not realize it.
I feel kind of dumb now but as every other program was working (heck, links even worked in Flash Professional) I was so sure it was a Flash Builder problem.
Anyway, I am just glad to have the mystery solved.

Re: Fwd: Link Problems With Borland C++ 4.52

I have seen this problem before in another context, and I'll offer the
cause and solution in the hope that they will apply to the Crystal problem.
Many Windows based applications rely on PASCAL calling conventions, which
change the way parameters are handled in function/method calls. They
indicate this by placing one of the following immediately before the
function name in the prototype declarations:
- pascal_far (or something like that)
- WINAPI
- some other typedef of either of the above
For example:
int WINAPI AddTotal(int valueA, int valueB);
Unfortunately, v2.0 of Forte does not provide any mechanisms for changing
the calling conventions of the prototypes in the generated C++ wrapper
library, so when you compile that code, the linker fails. I think that the
compiler may generate different symbols depending on calling conventions,
so that's why it fails.
To fix this, don't autocompile your code, but generate the distribution, go
into the generated C++ files and look for the function prototypes (I think
you can search for FORTE_NO_PROTOTYPES), add WINAPI to the appropriate
places in the prototype definitions (see above) and use fcompile to build
the library. Instructions for fcompile are in the Interfacing With
External Systems manual.
Hope this helps,
James
At 11:05 AM 5/29/97 PDT, you wrote:
>
We are trying to wrapper Crystal Reports from Forte. I know that there
are a number of other people in this same boat, as I've seen messages
posted here at various points during the past few weeks. We are having
a particular problem with getting the compile to go through, which we
have sent in to Forte Tech Support. I'm forwarding the message I sent
Tech Support to this group in the hopes that someone here may have
already seen and resolved a similar problem.
Thanks in advance for any help you can offer!
Dale V. Georg
Indus Consultancy Services [email protected]
Mack Trucks, Inc. [email protected]
>
Date: Wed, 28 May 97 13:47:20 PDT
From: dg7077a
To: Forte Technical Support
Cc: Gardner, Steve
Subject: Link Problems With Borland C++ 4.52
Name of requestor: [Dale V. Georg / Alaiah Chandrashekar]
Company: [Indus Consultancy Services]
Phone for callback: [(610) 709-3956]
Customer Site: [Mack Trucks, Inc.]
Product: [Forte]
Version of Forte: [2.0.H.1]
Server OS: [SunOS 5.5.1]
Client OS: [Windows 3.1]
DBMS: [Oracle 7.2.3]
Reproducible?: [Yes]
Brief description: [Link Problems With Borland C++ 4.52]
Complete description of problem or question:
We are attempting to write a C-wrapper interface from Forte to Crystal
Reports' Report Engine. We are using Borland C++ version 4.52.
Unfortunately, we have been unable to get a clean compile after a day
and half of effort. We get as far as the link stage of the
compilation, and
the compiler aborts with an "Unknown symbol" error message for each
of the functions we are trying to wrapper. We have tried a number of
ideas to fix this problem, and are continuing to try to solve it on
our own,
but any help would be greatly appreciated. Please have someone call
Alaiah Chandrashekar at the number above as soon as possible.
Thanks!
Dale V. Georg
Indus Consultancy Services [email protected]
Mack Trucks, Inc. [email protected]
James Urquhart [email protected]
Product Manager phone: (510) 986-3513
Forte Software, Inc. fax: (510) 869-2092

James,
Thanks for your quick response. Yesterday we had been running down
the path of examining the calling conventions and trying to change them
to PASCAL, but without much success. After receiving your note, we
went back over it again, and this time we were able to finally to piece it
together. In addition to editing the Forte-generated .cc file to declare
the functions as PASCAL, we also had to turn off the compiler's case
sensitivity. (The Crystal .lib file had the function names in mixed case,
but the Borland compiler was generating all uppercase for the names.)
Now I had actually tried this yesterday and it didn't work (in fact it
generated a whole bunch of new errors) - because until we took a
second look at it today, I didn't realize that Borland's linker actually has
TWO flags that control case sensitivity. If you only turn one or the
other off, things can get pretty ugly looking. As soon as we turned
both of them off, the compile and link went beautifully. Again, thanks
for your help; hopefully we are over the worst of it now!
Dale
I have seen this problem before in another context, and I'll offer the
cause and solution in the hope that they will apply to the Crystalproblem.
>
Many Windows based applications rely on PASCAL callingconventions, which
change the way parameters are handled in function/method calls.They
indicate this by placing one of the following immediately before the
function name in the prototype declarations:
- pascal_far (or something like that)
- WINAPI
- some other typedef of either of the above
For example:
int WINAPI AddTotal(int valueA, int valueB);
Unfortunately, v2.0 of Forte does not provide any mechanisms forchanging
the calling conventions of the prototypes in the generated C++wrapper
library, so when you compile that code, the linker fails. I think thatthe
compiler may generate different symbols depending on callingconventions,
so that's why it fails.
To fix this, don't autocompile your code, but generate thedistribution, go
into the generated C++ files and look for the function prototypes (I think
you can search for FORTE_NO_PROTOTYPES), add WINAPI tothe appropriate
places in the prototype definitions (see above) and use fcompile tobuild
the library. Instructions for fcompile are in the Interfacing With
External Systems manual.
Hope this helps,
James
At 11:05 AM 5/29/97 PDT, you wrote:
We are trying to wrapper Crystal Reports from Forte. I know that
there
are a number of other people in this same boat, as I've seenmessages
posted here at various points during the past few weeks. We arehaving
a particular problem with getting the compile to go through, whichwe
have sent in to Forte Tech Support. I'm forwarding the message Isent
Tech Support to this group in the hopes that someone here mayhave
already seen and resolved a similar problem.
Thanks in advance for any help you can offer!
Dale V. Georg
Indus Consultancy Services [email protected]
Mack Trucks, Inc.
[email protected]
>
>>
Date: Wed, 28 May 97 13:47:20 PDT
From: dg7077a
To: Forte Technical Support
Cc: Gardner, Steve
Subject: Link Problems With Borland C++ 4.52
Name of requestor: [Dale V. Georg / AlaiahChandrashekar
Company: [Indus Consultancy Services]
Phone for callback: [(610) 709-3956]
Customer Site: [Mack Trucks, Inc.]
Product: [Forte]
Version of Forte: [2.0.H.1]
Server OS: [SunOS 5.5.1]
Client OS: [Windows 3.1]
DBMS: [Oracle 7.2.3]
Reproducible?: [Yes]
Brief description: [Link Problems With Borland C++ 4.52]
Complete description of problem or question:
We are attempting to write a C-wrapper interface from Forte to
Crystal
>>
Reports' Report Engine. We are using Borland C++ version 4.52.
Unfortunately, we have been unable to get a clean compile after aday
and half of effort. We get as far as the link stage of the
compilation, and
the compiler aborts with an "Unknown symbol" error message foreach
of the functions we are trying to wrapper. We have tried a numberof
ideas to fix this problem, and are continuing to try to solve it on
our own,
but any help would be greatly appreciated. Please have someonecall
Alaiah Chandrashekar at the number above as soon as possible.
Thanks!
Dale V. Georg
Indus Consultancy Services [email protected]
Mack Trucks, [email protected]
James Urquhart [email protected]
Product Manager phone: (510) 986-3513
Forte Software, Inc. fax: (510) 869-2092-----------------------------------------------------------------------------------
Dale V. Georg
Indus Consultancy Services [email protected]
Mack Trucks, Inc. [email protected]
[email protected]------------------

Am I able to find my iTunes serial number? I need it for the problem solving as my problem is solely bad on my iTunes.

For the Apple problem solving section I need a serial number, my issue is that my problem regards missing contents within my iTunes. Do I have an iTunes serial number? And if so, where can I locate it? If there is not a serial number for iTunes, advice on what to do next is much appreciated.

iTunes has no serial number. If you are trying to get to Apple phone support, that is linked to the purchase of Apple hardware, so you need to enter in the serial number of an Apple device. Otherwise, for assistance with problems with iTunes itself you would need to call Apple Support and they would almost certainly charge for the call. I would instead suggest you post the issue you're trying to address here in detail. Someone here can probably offer suggestions.
If your issue is with the iTunes Store, not the iTunes application, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report your issue to the iTunes Store.
Regards.

HOTSYNC PROBLEM SOLVED -between Palm TX using desktop version 6.2 & Windows 7 64 bit

I to struggled with performing hotsynch between my Palm TX and my new Windows 7 64 bit computer. After 2.5 hours of palm tech support on my pc they gave up and deemed the task not solvable. I spent hours trying various options-nothing worked until this.
I performed a google search for Toshiba bluetooth x64 drivers. This took me to the following link:
http://aps2.toshiba-tro.de/Bluetooth/?page=download
I downloaded PC Bluetooth Stack version 7.00.10 for Windows 7 x 64. After downloading this suddenly the palm syncing software on my pc gave me the option to connect via bluetooth and I was on my way. My bluetooth dongle (cirago BTA-3210) was not a toshiba, but did use the toshiba driver stack. The driver that came with the bluetooth was not up to date- even though it was just purchased at newegg. The driver update that my pc found was also not 64 bit compatible. The only fix was to download the driver from Europe- hooray!!!!! PROBLEM SOLVED
Post relates to: Palm TX
Post relates to: Palm TX

Thanks for reporting your success!
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

CS4 Dynamic Link Problem

Is anybody having trouble keeping the source files linked in After Effects after using dynamic link from Premiere?
Please refer to this link:
cwrig, "CS4 Dynamic Link Problem" #1, 26 Oct 2008 1:02 pm
This is very frustrating.
Thanks for your time!

Did some more tests and here is what does and doesn't work for me.
Losing footage -
Yes I was having the issue (and the topic is in the premiere forum also)
Here is what seems to solve it.
It loses the footage if I use the original folder which has spaces in the name. Not sure if that is the culprit but both methods proved consistent in every test I did.
it worked when I used a new folder called "Test" at the root of my editing drive.
Crashing-
Not sure if other have the issue but when I close AE, PPro will just sit there with an hour glass and show as not responding.
If I close PPro first and then AE and reopen PPro then all seems to work as it is supposed to.
This was also consistent in every test I did.

Everyones Oracle Linux Problem solved!!!

Everyones Oracle Linux Problem solved!!!
Here's something Linux people should relate to: Use what works!
what works?
NT works! NT works great with 8i AND OAS.
No hassles at all!
Up and running within one day!!!!
Guaranteed!
U don't see a NT forum here with people having ridiculous install problems like Linux people?
Perhaps Oracle should moderate this newsgroup and even give an authorative answer or two?
null

I have switched our development and soon production databases to Linux because it runs like a charm. Fast and efficient, no problems. The installer has been a problem no doubt because Oracle put less of an emphasis on debugging their Linux installer than their idiot-proof NT installer.
By the way, I was able to circumvent installer problems by just linking svrmgrl to svrmgrlO; this avoided the dreaded segmentation fault and kicked everything open just fine.
BTW, about NT; what makes an OS is not how well everything works when everything is going well, but how bad it gets when something goes bad. For instance, the segmentation faults on Linux weren't a problem because I just picked up and continued; on NT you'd have to restart the whole system...not a pleasant feature.
null

BB10 Calendar problem SOLVED!!!

BB10 Calendar problem SOLVED!!!
Step 1: DO NOT do a device switch using BB Link!
Step 2: On your old device, do a device switch using an "SD Card' - this helped me big time since it copied everything!
Step 3: On your BB10 device, insert the old SD card, and complete the device switch using the "SD Card" option.
Step 4: Voila! All your calendar, phone book and personal data is all transferred on to your new BB10.
All the best!

I had a blackberry 9780 (now a Z10) When I go to setup on the old BB the "device switch" icon is not there.
Is there anyway I can get that as an option on the phone so I can try what you suggest

"Please connect to the internet-"problem solved by the latest Muse-update

Hi staff,
I'm happy to tell you that the former problem with the error message "Please connect to the internet…" when trying to start Muse is solved now by the latest update. At that time I talked to James Boag, he assumed Muse might not recognize my USB-modem (and I should try a different access point, which I didn't) but this is not an issue any more. When I launched Muse recently, it updated automatically and then started with no problems.
Thanks for the great work you've done in that matter.
Regards
Norbert

Hi arrakis13,
I’m afraid I cannot really help you.
I did not make any changes on my running system except that I’m on 10.8 Mountain Lion (upgraded from 10.6.8., no Lion in between), but this did not change the behavior of Muse at first. Only the update, which started automatically when I launched the app on August, 21, (still the trial version) caused the difference.
My firewall is on and in the firewall-options Muse has allowance for incoming connections, see the attached screenshot (sorry, in german, but you will understand the meaning). Airport is not active and I did not change my way to connect to the internet (as James Boag from Adobe suggested earlier, see also attached mailing). It just worked.
Meanwhile I upgraded to the official version (2.0.945) and still it works.
Hope you find a solution.
Regards
Norbert
Am 03.09.2012 um 04:18 schrieb arrakis13 <[email protected]>:
Re: "Please connect to the internet…"problem solved by the latest Muse-update
created by arrakis13 in Adobe Muse Bugs - View the full discussion
This is still happening for me. I downloaded the beta yesterday and am on 10.7. I run software update but Muse is not showing up as having an update. My firewall is not running. Any suggestions on how I can get this running would be much appreciated.
Please let me know.
Thanks!!
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Fwd: Link Problems With Borland C++ 4.52

We are trying to wrapper Crystal Reports from Forte. I know that there
are a number of other people in this same boat, as I've seen messages
posted here at various points during the past few weeks. We are having
a particular problem with getting the compile to go through, which we
have sent in to Forte Tech Support. I'm forwarding the message I sent
Tech Support to this group in the hopes that someone here may have
already seen and resolved a similar problem.
Thanks in advance for any help you can offer!
Dale V. Georg
Indus Consultancy Services [email protected]
Mack Trucks, Inc. [email protected]
Date: Wed, 28 May 97 13:47:20 PDT
From: dg7077a
To: Forte Technical Support
Cc: Gardner, Steve
Subject: Link Problems With Borland C++ 4.52
Name of requestor: [Dale V. Georg / Alaiah Chandrashekar]
Company: [Indus Consultancy Services]
Phone for callback: [(610) 709-3956]
Customer Site: [Mack Trucks, Inc.]
Product: [Forte]
Version of Forte: [2.0.H.1]
Server OS: [SunOS 5.5.1]
Client OS: [Windows 3.1]
DBMS: [Oracle 7.2.3]
Reproducible?: [Yes]
Brief description: [Link Problems With Borland C++ 4.52]
Complete description of problem or question:
We are attempting to write a C-wrapper interface from Forte to Crystal
Reports' Report Engine. We are using Borland C++ version 4.52.
Unfortunately, we have been unable to get a clean compile after a day
and half of effort. We get as far as the link stage of the
compilation, and
the compiler aborts with an "Unknown symbol" error message for each
of the functions we are trying to wrapper. We have tried a number of
ideas to fix this problem, and are continuing to try to solve it on
our own,
but any help would be greatly appreciated. Please have someone call
Alaiah Chandrashekar at the number above as soon as possible.
Thanks!
Dale V. Georg
Indus Consultancy Services [email protected]
Mack Trucks, Inc. [email protected]
-------------

We are trying to wrapper Crystal Reports from Forte. I know that there
are a number of other people in this same boat, as I've seen messages
posted here at various points during the past few weeks. We are having
a particular problem with getting the compile to go through, which we
have sent in to Forte Tech Support. I'm forwarding the message I sent
Tech Support to this group in the hopes that someone here may have
already seen and resolved a similar problem.
Thanks in advance for any help you can offer!
Dale V. Georg
Indus Consultancy Services [email protected]
Mack Trucks, Inc. [email protected]
Date: Wed, 28 May 97 13:47:20 PDT
From: dg7077a
To: Forte Technical Support
Cc: Gardner, Steve
Subject: Link Problems With Borland C++ 4.52
Name of requestor: [Dale V. Georg / Alaiah Chandrashekar]
Company: [Indus Consultancy Services]
Phone for callback: [(610) 709-3956]
Customer Site: [Mack Trucks, Inc.]
Product: [Forte]
Version of Forte: [2.0.H.1]
Server OS: [SunOS 5.5.1]
Client OS: [Windows 3.1]
DBMS: [Oracle 7.2.3]
Reproducible?: [Yes]
Brief description: [Link Problems With Borland C++ 4.52]
Complete description of problem or question:
We are attempting to write a C-wrapper interface from Forte to Crystal
Reports' Report Engine. We are using Borland C++ version 4.52.
Unfortunately, we have been unable to get a clean compile after a day
and half of effort. We get as far as the link stage of the
compilation, and
the compiler aborts with an "Unknown symbol" error message for each
of the functions we are trying to wrapper. We have tried a number of
ideas to fix this problem, and are continuing to try to solve it on
our own,
but any help would be greatly appreciated. Please have someone call
Alaiah Chandrashekar at the number above as soon as possible.
Thanks!
Dale V. Georg
Indus Consultancy Services [email protected]
Mack Trucks, Inc. [email protected]
-------------

Creative MuVo and Nforce2 USB Problem solved??

http://www.nforcershq.com/forum/viewtopic.php?t=12499
Posted: Mon Apr 07, 2003 12:43 pm Post subject: Creative MuVo and Nforce2 USB Problem solved??
Creative released a official firmware for MuVo, and according to them
Fixes
Improved USB file transfers for computers with NVIDIA® nForceTM1 or 2 motherboards.
Better playback performance when more than 128 music tracks are in the player.
Uninterrupted playback for high bitrate (192 Kbps) WMA files.
Smooth playback for WMA files even at low battery levels.
Improved Previous/Next Track function.
Player may be turned on even when its memory is full
http://www.nomadworld.com/downloads/drivers/welcome.asp?region=2&LangID=1033&OS=10&prod=437&Select=Get+Files&x=47&y=11

Quote
Originally posted by axeluktoo
Hi,
Good explanation of FSB Spread Spectrum here:
http://www.pimprig.com/forums/archive/topic/7581.html
From what I can make out, it\'s basic function is to help prevent your machine from interfering with other electronic devices (such as TVs, Radios etc.)
Hope this helps!
Axel :D
Thanks for the link.
It does say in there that it does tend to mess up the clock. Also why doesn't the VIA boards have this option?
BioHaz

Oracle Documentation Links no longer work

I have been trying to access the Oracle Application Server 10.1.2.0.2 Application Documentation. The Master Index., etc load fines, but when I try to open the Ad,omostratpr's Guide for Oracle Identity Directory, it returns a 404. Being persistent I have tried this over the last 4 hours and it has failed every time.

Just tried the documentation links and they still seem broken. I have just clicked on the link http://download-west.oracle.com/docs/cd/B14099_19/idmanage.1012/b14085/toc.htm
and it returns a 404 page not found. This link is the Identity Management Integration Guide HTML

"Link Problem" in Incident Form does not seem to work right? How do I do it correctly?

1. The Link Problem tool in the task pane on our Incidents, do not seem to actually link the Incident to the Problem.
2. I can link the two by going to the Problem and adding it on the related items tab, but this is very time consuming in a call center environment, especially during an outage where we are relying a lot more on Problem and root cause analysis.
3. I have tried creating the incident and applying, then doing the Link Problem tool and selecting the problem, then applying again and selecting OK to close the incident. Again it doesn't work for me.
What am I doing wrong, number one?
Can we do this without manually opening the problem for every incident and attaching from there?
3. Can I build an incident template that will automate the Attachment to the problem at creation? (Tried this today to and it wouldn't work, but then again, the Link Problem might again be the culprit) This would be great for real time saving during
an outage. Once outage is found, I could create the template with all the necessary items filled out, and would like to have it automatically attach to the specific problem I choose at template creation, and that way analysts can simply apply template, and
click OK when they get a call related to the outage.

Thanks for the response Thomas!
The functionality seems to work just fine. I use the LINK PROBLEM and it pops up the problem search box, I search for and select a Problem, I then select it and click ok, and I get no error saying the relationship was not created.
The problem is, when I open the problem after that, there is never any relationship showing in related items there, as it says there should be.
Also, to point out, I am talking about newly created Incidents. I tried even using APPLY prior to doing the LINK PROBLEM but it still did not work. I suspect it may be a workflow problem, where the workflow to create the incident has not completed, there
for the relationship is not completed.... and I get no error.
In my work environment, we have analysts during outages taking a call every 30 seconds, and I need a more efficient way for this system to work. As of now, they spend 1-2 minutes doing the ticket, and that is too long.
I have decided to try a newb way, where I created an Incident (GENERIC OUTAGE) that folks can use, and every 15-30 minutes during an outage, I can open the problem and search for open incidents with that title, and attach all that I find from the problem
side. This is assuming that once attached they will not show up in the search to attach the next time lol. Also this assumes that if attached from the problem, they will auto resolve when the problem is resolved.
I am rusty on my programming, and am currently trying to get refreshed. I am sure that would come in handy for this :)
Oh and lastly, one additional tidbit that will make this clearer, with regard to work flow, we re also running our Service Manager in our help desk, virtualized, as they have not upgraded to Win 7 yet :(. So that compiles my time to add ticket issue :(.

Documentation link problem [solved]

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