Documentation Missing from CS3

Has anyone checked the help files throughout the CS3
product suite. There seems to be User Guides - nothing else??? In
comparison to Studio 8, I'm very disappointed. Unless, the product
I received was incomplete. Can anyone else post their opinion on
this matter???? Samples, Tutorials, etc. are just not there. The
video workshop is of such low quality on the video that it useless
in my opinion. Google has the same type videos online from
Lynda.com and the kicker is that if you pay for the subscription -
then you can obtain the full quality.

Have you really tried to use function key: F1? There is
onscreen help avaliable along with the CS3 applications. It is
right there on spot inside the components. I get the feeling that
you didn't really hard enough or dig around looking for help. It is
right there, I insists.
Some of CS3 products have nothing to do with Adobe Labs, it
is totally different issues here and at Adobe Labs. This tells me
that you do not understand the whole concept at Adobe, Adobe
products and Adobe Labs. Re-read all information online yourself.
Perhaps get yourself some coffee and go figure. Sorry that my
advice sounds very harsh, but all you do complain and accuse Adobe
of this or that. I will not continue to help you on this particular
forum discussion.
Good luck!
BTW, there are tutorial articles are avaliable all over the
site, all you have to do is roll up your sheeves and quit
complaining.
quote:
Originally posted by:
zzbama
The product just seems incomplete without the documentation.
And the products have been in Adobe Labs for some time now.
Appreciate your response, the whole situation is very frustrating
for someone eager to learn. And I guess the most frustrating
element was and still is, Adobe's indifference in Customer Support
and Technical Support areas. Have spent several hours on hold to
speak with someone about the issues and the attitude is "just
request a refund". I love the product and don't want a refund, just
a little bit of documentation and support will be nice. Really feel
that Tech Support and Customer Service is non-responsive or
overwhelmed, hard to tell which? Will wait and hope for an update
on the documentation and samples. Hopefully Adobe will be forth
coming on their end.
Thanks for your time and consideration!

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