Documentation requested for Program Enrollment

Hi, i enrolled for the iPhone Developer Program, but im stuck in the phase where i have to fax ( +1 (408) 974-1053 ) the enrollmentID and documtations about company.. unfortunately the fax is always busy!
It's whole day im trying to send it, but nothing.
Does exist another fax number?
ps: im from italy.

Hi everyone,
I started following the enrollment registration process as an agency developer. Then I received this mail from Apple which says to send them the documentation needed for my program enrollment, adding this last point in the end of the mail:
"If we do not receive your information within the next seven (7) days, we will assume you are no longer interested in continuing your enrollment and will withdraw your request."
Unfortunately more then 7 days passed by. In fact I see right now in my Program Summary section that my Developer Program Status shows a yellow triangle icon with a red written line:
"Enrollment Pending"
I don't know the exact meaning of that.
Does it mean my registion has been quitted? So do I have to enroll with a new Apple Developer profile, with new e-mail and new password?
One more thing.
I didn't send yet documents requested, so should i send them holding this first account or should I enroll with a new one then send all documents needed?
Thanks a lot!
MF

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