Documents for SOLUTION MANAGER
Hello Sdn,
Can u help wid the links for sum topics like risk management, process management and issue management in solution manager.
Regards,
Anirban.
Hello Anirban
Please check the RKT for solution manager at
www.service.sap.com/RKT.
This is available to all SAP customers having OSS ID.
thanks
Ravinder
Similar Messages
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Document for Solution manager?
Hi!
We want to use Solution Manager 3.2 to support
the our ECC implementation.
The SAP pdf document for 3.2 is not very easy
to follow.
Could you help point to more documents ?
Thanks a lot!
Jennifer.Jennifer,
try to access: http://service.sap.com/rkt-solman
http://service.sap.com/solutionmanager
There are many documents and some SAP Tutor files.
You can also take a look at help.sap.com
http://help.sap.com/saphelp_sm32/helpdata/en/index.htm
Why don't you use Solution Manager 4.0 instead of 3.2?
Regards,
Raquel. -
How to maintain a common document in solution manager
Gurus ,
we are in the process of configuring service desk . One major type of support message we receive is user creation /modification .
currently we maintain these details in an common excel sheet . if a new requirement is made they take the latest modified excel sheet and mark the changes in them .
But now what we need in , we need to maintain this document is solution manager server .
and the users can access the document , make changes , save it and upload it back to the server .
any of you have any suggestions on implementing the sameHello Susin,
User Creation / Deletion / Modification is a Change in the system. It cannot be handled via a standard central document like a Excel on a datshare.
Solution Manager is not a content repository to be used for storing such documents. There is no way that you can acheive it as a standard process.
Probably what you can do is as follows :
- Create a table structure in Solution Manager and assign it colums as needed.
- Then write a ABAP Code to access and maintain this table Structure.
- Assign a transaction code to the ABAP Code so that it can be accessed by different users.
I hope that the reply helps.
Regards
Amit -
Download of multiple documents from Solution Manager
Is there a way to download multiple documents from Solution Manager SOLAR01 project documentation tabs from multiple nodes rather than going one by one?
Hi,
At the application there is no such functionality but I belive if you try to download it directly from knowledge warehouse, you'll be able. You'll just need to pay attention to which folder is stored the documents. For this check the wiki page for documents in solar01 and solar02.
http://wiki.sdn.sap.com/wiki/x/rBoMDg
Kind regards, Fabricius -
Third-party tools for solution manager
Hi all,
Im new for solution manager a i just want to know whats SM tools and whats the third-party tools integrate and interface with SAP Solution Manager and if will be more third party tools?? ( Whats the add on tools SM have??)
regards
TimHi Murali Narayanan
If you wan to achieve monitoring from technical perspective, the way that was introduced by shivjansi might be the option.
If you want to check the entry of specific table in stand alone MSSQL to ensure the business process that use MSSQL
stand alone DB, you can use BPMon remote DB monitoring that enables monitoring of non ABAP/ non SAP that supported
by netweaver like MSSQL, Oracle, DB2.
By using this function, you can monitor the entry of your stand alone SQL server.
For example, stand alone SQL Server has some table that contains some error,
or there is application table and in one row that it indicates error or completeness.
Now if you want to check these error document or incomplete document in the DB,
you can use BPMon remote DB monitor.
By monitoring this, you can ensure whether there is issue in your business or not.
You can find out how to setup from following link.
http://service.sap.com/bpm
->technical detail ->Setup Guide for non-ABAP/non-SAP
P14 (The monitoring object u201CGeneric Table Entry Counter for remote DBu201D (NATABCNX) )
is related description.
(In the document, it also introduce some other way using web service).
Also in same link, you can find out other document like how to setup BPMon.
Also there is some blog about table entry counter. it is for SAP ABAP system.
But the function is more or less same for remote DB.
So you can also check following blog to have more understandable image.
/people/volker.vongloeden/blog/2010/07/16/create-your-own-customer-specific-key-figure-for-business-process-monitoring-within-5-minutes
Best Regards
Keiji -
New Features Planned for Solution Manager 4.0
hello friends
can can one tell me the new features that are there in solution manager 4.0 as our organisation is planning for solution manager 4.0
regards
neha shahhi neha
The upcoming release will focus on three major aspects:
Enhanced support of key customer support processes:
The SAP Solution Manager 4.0 release will offer functionality to assist you with your major application management tasks.
For example, it will allow you to implement support packages and SAP notes end-to-end. SAP Solution Manager 4.0 will provide functionality to automatically identify relevant patches, and document and manage their implementation, testing, and import to your production systems.
Continuous improvement services:
The SAP Solution Manager has detailed information about your solution, such as key business processes and the SAP system landscapes. If your SAP competence center selects the new continuous improvement service offering, a designated SAP contact will be named and will actively work with you on a regular basis to solve your business critical SAP issues.
Technical integration of Solution Manager Diagnostics into the SAP Solution Manager platform. Solution Manager Diagnostics provides all functionality to centrally analyze and monitor a complete NetWeaver system landscape.
regards
Janak Mehta -
Is there any service desk guide for Solution Manager 7 configuration?
Dear Sir:
I would like to configure the service desk of solution manager 7.
but all i found documents are for solution manager 4.
the IMG setting and other steps are quite different...
wondering is there any new guide or step by step documents for specific solution manager 7?
Regards
Jack Leehi,
There is no direct document which is that much specific
Have you checked this document
https://websmp101.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000722612&_OBJECT=011000358700000122472008E
U can follow the steps and if u dont find any node u cn search in SPRO
in solman 7 mainly all the activities are under the node SPRO->scenario-specific->service desk
rest check this
Service Desk: Support team determination
/people/dolores.correa/blog/2007/10/06/service-desk-support-team-determination
Service Desk Implementation Guide
/people/bruyneel.guillaume/blog/2008/05/02/service-desk-implementation-guide-part-i
/people/bruyneel.guillaume/blog/2008/06/13/service-desk-implementation-guide-part-ii
Hope it helps,
Regards
Prakhar -
What are installations material for Solution Manager 7.0 EHP 1
hi friends,
we plan to do installing Solution Manager 7.0 ehp1,
can any help me to get the path for installation media for Solution Manager 7.0 EHP 1 in service market place.
thanks..https://service.sap.com/swdc
-> SAP Installations and Upgrades
-> Installations and Upgrades - Entry by Application Group
-> SAP Technology Components
-> SAP SOLUTION MANAGER
-> SAP SOLUTION MANAGER 7.0 EHP 1
-> Installation and Upgrade
Also check https://service.sap.com/instguides for the install guide and SAP Note 1276022 - SAP Solution Manager 7.0 EHP1
Installation.
Nelis -
ERROR while CREATING RFC FOR SOLUTION MANAGER DIAGNOSTICS
Dear all,
Hi,
I am configuring solution manager 7.0.
In SPRO>basic setting >operation>solution manager diagnostics > create RFC for solution manager diagnostics i am getting this error
program WEBADMIN not registerred.
can any one tell me how to register this program in sap gateway.
best regards
azeemHi Azeem,
Just before creating the rfc connection do this step.
Set-Up Solution Manager Connection to Solution Manager Diagn
Use
Check the connection to function Solution Manager Diagnostics.
Default Settings
The function Solution Manager Diagnostics is installed on the Java instance of the Solution Manager system by default.
Activities
If the default values are correct, save the settings.
To run the Solution Manager Diagnostics in another system, enter the required data and save.
Also check that your java is active.
Regards
Ashok -
How to upload documents in solution manager
Hi
Could anyone please help me how to upload documents in solution manager.
just like saving the documents in common share folder.Is it possible to do the same
in solution manager
Need to create different folders to upload different documents
Please help me.Hi
folow this guide on smp to create a project etc with screenshots
https://websmp206.sap-ag.de/~sapdownload/011000358700000478762009E/HowToCreateConfGuide.pdf
if just want to upload the documents then choose process step on left side and click project doc tab
upload documents
hope it helps
regards
prakhar -
I can't display a document in solution manager after installing Sapgui 7.10
After Installation of SAPGUI 7.10 i can't display any documents in solution manager!
A failure message occurs "Document cannot be displayed" Message ID: SOLAR_DOC021!
Does anybody have an idea ?Hello,
i have got an answer from SAP (see below) but i havn't installed the Patch in this moment !
Hinweis : 1023083
Zusammenfassung
Symptom
Das Aufrufen der Registerierung mit den entsprechenden Funktionen über CL_GUI_FRONTEND_SERVICES ist nicht möglich.
Weitere Begriffe
SAP GUI, SAPGUI, Registrierung, CL_GUI_FRONTEND_SERVICES
REGISTRY_DELETE_KEY
REGISTRY_DELETE_VALUE
REGISTRY_GET_DWORD_VALUE
REGISTRY_GET_VALUE
REGISTRY_SET_DWORD_VALUE
REGISTRY_SET_VALUE
Ursache und Voraussetzungen
Falsche Handhabung der Daten im GUI.
Lösung
Auf dem SAP Service Marketplace steht ein Patch zur Verfügung.
Die URL lautet:
http://service.sap.com/patches
Sie finden das Patch im Verzeichnis GUI 7.10. Die Patch-Nummer lautet
>= 1.
Informationen zum Herunterladen und Einspielen des Patch finden Sie in
Hinweis 96885.
Informationen zum voraussichtlichen Freigabedatum des Patch finden Sie
in Hinweis 578944.
Kopfdaten
Freigabestatus: Für Kunden freigegeben
FREIGEGEBEN AM: 09.02.2007 10:26:18
PRIORITÄT: Korrektur mit mittlerer Priorität
KATEGORIE: Programmfehler
HAUPTKOMPONENTE: BC-FES-GUI Grafische Benutzungsoberfläche
Releases
Software
komponente
Release
Von
Release
bis
Release
Und
folgende
BC-FES-GUI
7.10
7.10
7.10 -
Is it feasible to create odataservice for Solution manager using UI5 technology?
Hi Experts,
Is it possible to create new odata service for solution manager, such as Viewing BPML(Business process master list).
If yes, kindly share the steps/way to achieve.
Regards,
Asmita RanadeJulie,
same answer here which you already got in the two threads you opened on the MOS communities: No, not really since you want to do it in Answers. It *would* be possible in the RPD, but quite pointless to instantiate an RPD variable just to instantiate some literal code. -
Problem in installation of Business Content for Solution Manager
Hi all,
I have a problem while trying to install the Business Content for Solution Manager. In detail, I cannot install/ see the Process chains. I am not much familiar with Business content installation, so maybe I missed and /or some step.
Following the instructions from SAP IMG (SPRO/ SAP IMG / Solution Manager / Configuration / Scenario-specific settings / Solution monitoring / BI Reporting / BI Client) , I activated the Datasource 0SM_SMG_ROOT , performed all the steps and installed all the relevant Business Objects (Infoobjects, Datasources, Infocubes, Infopackages, etc.). All the objects seen from transaction RSA1 seem correctly installed and activated.
The last step is the installation/activation of the Process chains. This step is executed, but the installation job terminates with messages like Infopackage 0SM_XXXX does not exist in D version; activation not possible. It seems like Process chains are looking for some Infopackage, and these are not present. They are not present indeed, and I dont know why. The result is that no Process chain is visible from transaction RSPC.
Am I missing some step, or doing a wrong/ incomplete procedure ?
Thanks a lotHI Saravanan,
For Solman Service Desk, the following objects are used :
Cube : 0CSRV_C01
DSO : 0CRM_PROH
DataSource : 0CRM_SRV_PROCESS_H
And apart from this there are some MD datasources, for BPARTNER, USER STATUS, CATEGORY etc.
Regards
Mahesh Kumar -
BI content for Solution Manager 4.0
Hi Experts,
I want to install BI content for Solution Manager 4.0 but i don't know what kind of BI content i need and where can i get some information about this.
if somebody knows somthing , please , let me know.
Thank you.There isn't a lot of standard content for Solution Manager. It's mostly alerts, server, module, database and overall system information for the environments connected to that Solution Manager instance. The standard DataSources are:
0SM_DSWPBI_BPM BPM Data (Alert Data)
0SM_DSWPBI_DB390
0SM_DSWPBI_DB400 DB400 Data
0SM_DSWPBI_DBADA Adabas Data
0SM_DSWPBI_DBDB2 DB2 Data
0SM_DSWPBI_DBINF Informix Data
0SM_DSWPBI_DBMSS SQL Server Data
0SM_DSWPBI_DBORA Oracle Data
0SM_DSWPBI_MODUL Module Data
0SM_DSWPBI_PERF Performance Data
0SM_DSWPBI_SERVER Server Data
0SM_DSWPBI_SYSDATA System Details Data
0SM_DSWPBI_SYSTEM System Data
There are several InfoCubes, one for each DataSource in the standard content. These InfoCubes are then unioned in a standard content MultiProvider. -
Process for applying for Solution Manager Key?
I have to install a NW2004s system in a AIX Machine.
I understand that i need a solution manager key for installation. We dont have solution Manager installed in our Landscape. But i came to know that i can request for a solution manager key from SAP
Please let me know the website, process for applying for Solution Manager keyBalaji,
This is interesting, SAP is pushing customers to have solution Manager installed with features like Solution Manager Key, Maintainance Optimizer etc. It will get difficult for customers who do not have solution Manager running on their site.
You will have to create support message under the component XX-SER-SMKEY and request for solution manager key, provide them all the details of your system.
Cheers,
Nisch
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