Documents for SOLUTION MANAGER

Hello Sdn,
         Can u help wid the links for sum topics like risk management, process management and issue management in solution manager.
Regards,
Anirban.

Hello Anirban
Please check the RKT for solution manager at
www.service.sap.com/RKT.
This is available to all SAP customers having OSS ID.
thanks
Ravinder

Similar Messages

  • Document for Solution manager?

    Hi!
    We want to use Solution Manager 3.2 to support
    the our ECC implementation.
    The SAP pdf document for 3.2 is not very easy
    to follow.
    Could you help point to more documents ?
    Thanks a lot!
    Jennifer.

    Jennifer,
    try to access: http://service.sap.com/rkt-solman
                    http://service.sap.com/solutionmanager
    There are many documents and some SAP Tutor files.
    You can also take a look at help.sap.com
    http://help.sap.com/saphelp_sm32/helpdata/en/index.htm
    Why don't you use Solution Manager 4.0 instead of 3.2?
    Regards,
    Raquel.

  • How to maintain a common document in solution manager

    Gurus ,
    we are in the process of configuring service desk . One major type of support message we receive is user creation /modification .
    currently we maintain these details in an common  excel sheet .  if a new  requirement is made they take the latest modified excel sheet and mark the changes in them .
    But now what we need in , we need to maintain this document is solution manager server .
    and the users can access the document , make changes , save it and upload it back to the server .
    any of you have any suggestions on implementing the same

    Hello Susin,
    User Creation / Deletion / Modification is a Change in the system. It cannot be handled via a standard central document like a Excel on a datshare.
    Solution Manager is not a content repository to be used for storing such documents. There is no way that you can acheive it as a standard process.
    Probably what you can do is as follows :
    - Create a table structure in Solution Manager and assign it colums as needed.
    - Then write a ABAP Code to access and maintain this table Structure.
    - Assign a transaction code to the ABAP Code so that it can be accessed by different users.
    I hope that the reply helps.
    Regards
    Amit

  • Download of multiple documents from Solution Manager

    Is there a way to download multiple documents from Solution Manager SOLAR01 project documentation tabs from multiple nodes rather than going one by one?

    Hi,
    At the application there is no such functionality but I belive if you try to download it directly from knowledge warehouse, you'll be able. You'll just need to pay attention to which folder is stored the documents. For this check the wiki page for documents in solar01 and solar02.
    http://wiki.sdn.sap.com/wiki/x/rBoMDg
    Kind regards, Fabricius

  • Third-party tools  for solution manager

    Hi all,
    Im new for solution manager a i just  want to know whats SM tools and whats the third-party tools integrate and interface with SAP Solution Manager and if will be more third party tools??  ( Whats the add on tools SM have??)
    regards
    Tim

    Hi Murali Narayanan   
    If you wan to achieve monitoring from technical perspective, the way that was introduced by shivjansi might be the option.
    If you want to check the entry of specific table in stand alone MSSQL to ensure the business process that use MSSQL
    stand alone DB, you can use BPMon remote DB monitoring that enables monitoring of non ABAP/ non SAP that supported
    by netweaver like MSSQL, Oracle, DB2.
    By using this function, you can monitor the entry of your stand alone SQL server.
    For example, stand alone SQL Server has some table that contains some error,
    or there is  application table and in one row that it indicates error or  completeness.
    Now if you want to check these error document or incomplete document  in the DB,
    you can use BPMon remote DB monitor.
    By monitoring this, you can ensure whether there is issue in your business or not.
    You can find out how to setup from following link.
    http://service.sap.com/bpm
    ->technical detail ->Setup Guide for non-ABAP/non-SAP
    P14 (The monitoring object u201CGeneric Table Entry Counter for remote DBu201D (NATABCNX) )
    is related description.
    (In the document, it also introduce some other way using web service).
    Also in same link, you can find out other document like how to setup BPMon.
    Also there is some blog about table entry counter. it is for SAP ABAP system.
    But the function is more or less same for remote DB.
    So you can also check following blog to have more understandable image.
    /people/volker.vongloeden/blog/2010/07/16/create-your-own-customer-specific-key-figure-for-business-process-monitoring-within-5-minutes
    Best Regards
    Keiji

  • New Features Planned for Solution Manager 4.0

    hello friends
              can can one tell me the new features that are there in solution manager 4.0 as our organisation is planning for solution manager 4.0
    regards
    neha shah

    hi neha
    The upcoming release will focus on three major aspects:
    Enhanced support of key customer support processes:
    The SAP Solution Manager 4.0 release will offer functionality to assist you with your major application management tasks.
    For example, it will allow you to implement support packages and SAP notes end-to-end. SAP Solution Manager 4.0 will provide functionality to automatically identify relevant patches, and document and manage their implementation, testing, and import to your production systems.
    Continuous improvement services:
    The SAP Solution Manager has detailed information about your solution, such as key business processes and the SAP system landscapes. If your SAP competence center selects the new continuous improvement service offering, a designated SAP contact will be named and will actively work with you on a regular basis to solve your business critical SAP issues.
    Technical integration of Solution Manager Diagnostics into the SAP Solution Manager platform. Solution Manager Diagnostics provides all functionality to centrally analyze and monitor a complete NetWeaver system landscape.
    regards
    Janak Mehta

  • Is there any service desk guide for Solution Manager 7 configuration?

    Dear Sir:
    I would like to configure the service desk of solution manager 7.
    but all i found documents are for solution manager 4.
    the IMG setting and other steps are quite different...
    wondering is there any new guide or step by step documents for specific solution manager 7?
    Regards
    Jack Lee

    hi,
    There is no direct document which is that much specific
    Have you checked this document
    https://websmp101.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000722612&_OBJECT=011000358700000122472008E
    U can follow the steps and if u dont find any node u cn search in SPRO
    in solman 7 mainly all the activities are under the node SPRO->scenario-specific->service desk
    rest check this
    Service Desk: Support team determination
    /people/dolores.correa/blog/2007/10/06/service-desk-support-team-determination
    Service Desk Implementation Guide
    /people/bruyneel.guillaume/blog/2008/05/02/service-desk-implementation-guide-part-i
    /people/bruyneel.guillaume/blog/2008/06/13/service-desk-implementation-guide-part-ii
    Hope it helps,
    Regards
    Prakhar

  • What are installations material for Solution Manager 7.0 EHP 1

    hi friends,
    we plan to do installing Solution Manager 7.0 ehp1,
    can any help me to get the path for installation media for Solution Manager 7.0 EHP 1 in service market place.
    thanks..

    https://service.sap.com/swdc
    ->  SAP Installations and Upgrades
    -> Installations and Upgrades - Entry by Application Group
    -> SAP Technology Components
    -> SAP SOLUTION MANAGER
    -> SAP SOLUTION MANAGER 7.0 EHP 1
    -> Installation and Upgrade
    Also check https://service.sap.com/instguides for the install guide and SAP Note 1276022 - SAP Solution Manager 7.0 EHP1
    Installation.
    Nelis

  • ERROR while CREATING RFC FOR SOLUTION MANAGER DIAGNOSTICS

    Dear all,
    Hi,
    I am configuring solution manager 7.0.
    In SPRO>basic setting >operation>solution manager diagnostics > create RFC for solution manager diagnostics i am getting this error
    program WEBADMIN not registerred.
    can any one tell me how to register this program in sap gateway.
    best regards
    azeem

    Hi Azeem,
    Just before creating the rfc connection do this step.
    Set-Up Solution Manager Connection to Solution Manager Diagn
    Use
    Check the connection to function Solution Manager Diagnostics.
    Default Settings
    The function Solution Manager Diagnostics is installed on the Java instance of the Solution Manager system by default.
    Activities
    If the default values are correct, save the settings.
    To run the Solution Manager Diagnostics in another system, enter the required data and save.
    Also check that your java is active.
    Regards
    Ashok

  • How to upload documents in solution manager

    Hi
    Could anyone please help me how to upload documents in solution manager.
    just like saving the documents in common share folder.Is it possible to do the same
    in solution manager
    Need to create different folders to upload different documents
    Please help me.

    Hi
    folow this guide on smp to create a project etc with screenshots
    https://websmp206.sap-ag.de/~sapdownload/011000358700000478762009E/HowToCreateConfGuide.pdf
    if just want to upload the documents then choose process step on left side and click project doc tab
    upload documents
    hope it helps
    regards
    prakhar

  • I can't display a document in solution manager after installing Sapgui 7.10

    After Installation of  SAPGUI 7.10 i can't display any documents  in solution manager!
    A failure message occurs "Document cannot be displayed" Message ID: SOLAR_DOC021!
    Does anybody have an idea ?

    Hello,
    i have got an answer from SAP (see below) but i havn't installed the Patch in this moment !
    Hinweis : 1023083
    Zusammenfassung
    Symptom
    Das Aufrufen der Registerierung mit den entsprechenden Funktionen über CL_GUI_FRONTEND_SERVICES ist nicht möglich.
    Weitere Begriffe
    SAP GUI, SAPGUI, Registrierung, CL_GUI_FRONTEND_SERVICES
    REGISTRY_DELETE_KEY
    REGISTRY_DELETE_VALUE
    REGISTRY_GET_DWORD_VALUE
    REGISTRY_GET_VALUE
    REGISTRY_SET_DWORD_VALUE
    REGISTRY_SET_VALUE
    Ursache und Voraussetzungen
    Falsche Handhabung der Daten im GUI.
    Lösung
    Auf dem SAP Service Marketplace steht ein Patch zur Verfügung.
    Die URL lautet:
    http://service.sap.com/patches
    Sie finden das Patch im Verzeichnis GUI 7.10. Die Patch-Nummer lautet
    >= 1.
    Informationen zum Herunterladen und Einspielen des Patch finden Sie in
    Hinweis 96885.
    Informationen zum voraussichtlichen Freigabedatum des Patch finden Sie
    in Hinweis 578944.
    Kopfdaten
    Freigabestatus:     Für Kunden freigegeben
    FREIGEGEBEN AM:     09.02.2007  10:26:18
    PRIORITÄT:     Korrektur mit mittlerer Priorität
    KATEGORIE:     Programmfehler
    HAUPTKOMPONENTE:     BC-FES-GUI Grafische Benutzungsoberfläche
    Releases
    Software
    komponente
    Release
    Von
    Release
    bis
    Release
    Und
    folgende
    BC-FES-GUI
    7.10
    7.10
    7.10

  • Is it feasible to create odataservice for Solution manager using UI5 technology?

    Hi Experts,
    Is it possible to create new odata service for solution manager, such as Viewing BPML(Business process master list).
    If yes, kindly share the steps/way to achieve.
    Regards,
    Asmita Ranade

    Julie,
    same answer here which you already got in the two threads you opened on the MOS communities: No, not really since you want to do it in Answers. It *would* be possible in the RPD, but quite pointless to instantiate an RPD variable just to instantiate some literal code.

  • Problem in installation of Business Content for Solution Manager

    Hi all,
    I have a problem while trying to install the Business Content for Solution Manager. In detail, I cannot install/ see the Process chains. I am not much familiar with Business content installation, so maybe I missed and /or some step.
    Following the instructions from SAP IMG (SPRO/ SAP IMG / Solution Manager / Configuration / Scenario-specific settings / Solution monitoring / BI Reporting / BI Client) , I activated the Datasource 0SM_SMG_ROOT , performed all the steps and installed all the relevant Business Objects  (Infoobjects, Datasources, Infocubes, Infopackages, etc.). All the objects seen from transaction RSA1 seem correctly installed and activated.
    The last step is the installation/activation of the Process chains. This step is executed, but the installation job terminates with messages like  “Infopackage 0SM_XXXX does not exist in D version; activation not possible”. It seems like Process chains are looking for some Infopackage, and these are not present. They are not present indeed, and I don’t know why. The result is that no Process chain is visible from transaction RSPC.
    Am I missing some step, or doing a wrong/ incomplete procedure ?
    Thanks a lot

    HI Saravanan,
                  For Solman Service Desk, the following objects are used :
    Cube : 0CSRV_C01
    DSO  : 0CRM_PROH
    DataSource  :  0CRM_SRV_PROCESS_H
    And apart from this there are some MD datasources, for BPARTNER, USER STATUS, CATEGORY etc.
    Regards
    Mahesh Kumar

  • BI content for  Solution Manager 4.0

    Hi Experts,
    I want to install BI content for  Solution Manager 4.0 but i don't know what kind of BI content i need and where can i get some information about this.
    if somebody knows somthing , please , let me know.
    Thank you.

    There isn't a lot of standard content for Solution Manager. It's mostly alerts, server, module, database and overall system information for the environments connected to that Solution Manager instance. The standard DataSources are:
    0SM_DSWPBI_BPM                   BPM Data (Alert Data)
    0SM_DSWPBI_DB390               
    0SM_DSWPBI_DB400                DB400 Data
    0SM_DSWPBI_DBADA               Adabas Data
    0SM_DSWPBI_DBDB2               DB2 Data
    0SM_DSWPBI_DBINF                Informix Data
    0SM_DSWPBI_DBMSS              SQL Server Data
    0SM_DSWPBI_DBORA              Oracle Data
    0SM_DSWPBI_MODUL              Module Data
    0SM_DSWPBI_PERF                 Performance Data
    0SM_DSWPBI_SERVER            Server Data
    0SM_DSWPBI_SYSDATA          System Details Data
    0SM_DSWPBI_SYSTEM            System Data
    There are several InfoCubes, one for each DataSource in the standard content. These InfoCubes are then unioned in a standard content MultiProvider.

  • Process for applying for Solution Manager Key?

    I have to install a NW2004s system in a AIX Machine.
    I understand that i need a solution manager key for installation. We dont have solution Manager installed in our Landscape. But i came to know that i can request for a solution manager key from SAP
    Please let me know the website, process for applying for Solution Manager key

    Balaji,
    This is interesting, SAP is pushing customers to have solution Manager installed with features like Solution Manager Key, Maintainance Optimizer etc. It will get difficult for customers who do not have solution Manager running on their site.
    You will have to create support message under the component XX-SER-SMKEY and request for solution manager key, provide them all the details of your system.
    Cheers,
    Nisch

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