Documents in Sharepoint don't load correctly when using Windows 8.1

Hi All,
We currently have a problem with SharePoint incorrectly loading Documents when on a Windows 8 machine when the link to the document is within an iFrame or a direct link.
For example:
Windows 7 User clicks on a SharePoint document link (for example: http://intranet/Customers/Customer/Proposal.docx), this link is embedded in an iFrame in another site (for example: http://crm/Customers/Customer/Proposals).
The document then loads or presents a 'Open, Save or Save As' option.
Windows 8 User clicks on the same SharePoint document link, The document loads in the background of the user. The process WINWORD.exe is in the task manager, but nothing is displayed.
This is only for Windows 8 users. I have tried both on IE 11 and 10 on Windows 7 machines and as long as the user has the Office Document Cache Handler installed and enabled, the user is fine.
Navigating directly to the Intranet with the Windows 8 User and locating the document opens the document as normal with no Issues.
Directly copying the address to the document and pasting it into the address bar presents the same issue.
The issue seems to be the way in which Windows 8 computers deal with SharePoint documents, in that the addin which helps with version controlling documents in Office 2013 does not load when a document is directly clicked, rather than navigating to sharepoint
and then finding the document.
I can provide further information if needed.

Hi,
I wonder if you directly insert a link to document from address in the curren site home page, it still does not work:
From your description, I suspect the issue might be related to browser. Could you please test the issue with other browser on the Windows 8.1? I am using Windows 8.1 as client machine and I cannot reproduce the issue.
Regards,
Rebecca Tu
TechNet Community Support
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